I was in the store with only 20 mins or so to closing and was stuck with an issue returning my two…read moreottomans to Amazon. Amazon only sent me one label for two boxes and I needed another unique label for the 2nd box in order to ship the ottoman back to Amazon. I got such great support, help and assistance from all three employees in the UPS store, they even talked to Amazon on my behalf to make sure Amazon understood that I was in the store and stuck. They made sure I wouldn't need to come the next day with the ottoman, and they made sure I was getting the full refund. They are a very patient, helpful and efficient team. THANK YOU!

Pretty mad about how much I was charged to send a T-shirt. $68 to mail it - fine I get it. It's…read moregoing to AZ. I needed to buy a box - $12 for the box. Okay, fine. It's a new box. But he charged me a packaging fee FOUR times! So $32 for bubble wrap?!?! For a shirt. I told him I only needed a box. Unfortunately for me I didn't realize until I had paid and left the store. Totally my fault for tapping my card without reviewing the charges. Lesson learned for me. But what a scam - $32 for bubble wrap. I'll do all my own boxing and packing from now on. And a good reminder to use USPS as much as I can. They need more support than UPS anyway.

This was an interesting experience to say the very least. This is a very small UPS store in a…read morelittle plaza. When I initially walked in, there was literally one lady ahead of me. Next thing I knew a couple came in and this other staff member came out to help. He looks at me asks what I needed and then said that he can't do that. So I have to wait for the employee that's currently helping another individual. Unfortunately for me, the lady in front of me took a very long time. In that time, the line backed all the way out the door. I waited a good 30 minutes before I was helped. My process took probably about 5 minutes. The young lady that was helping me was friendly enough. I'm not sure what I was expecting, but this definitely wasn't it. I think because they are such a small store. They get very busy very quickly, and there really isn't any room for anyone to stand so the line backs up out the door. And unfortunately, when one customer brings in 30 packages to send back, it makes it difficult and a longer wait time for everyone else. Based on my service receivedand entire experience, I have to give this a 2.

I went to notarized a document I need. I had a little bit of time and the service was great and…read morefast. No line. The staff were very helpful and nice.

Ken and his wife are very awesome people with an awesome personalities. I was in and in out within…read morea couple of minutes.

The notary service was convenient as I only walked in and the quality and value is good. Would…read moredefinitely use their service again

I thought it would be important to let others know how much I rely on this store and their services…read moreto run both my personal life with an elderly mother of 93 years and my business of 20 years. Each time I come into the store, I am treated exactly how I would expect to be treated as a valued customer and they just can't do enough to help! It's really nice having a secure mailbox in these times, access 24 seven to it and people who genuinely care for our well-being when it comes to anything to do with mail shipping and receiving!!! Thank you again for all your great service. Mark

I had a disappointing experience at this UPS Store location. An employee named Arman refused to…read morehelp me with my Amazon return while standing there doing nothing. Instead, he directed me to use the self-service option. When I politely asked why he wouldn't assist, he responded by saying that I "could have said no" to him and that "people tell him no all the time." That response came across as unprofessional and dismissive. It's unfortunate because the owners of this location have always seemed very nice and professional. However, this interaction reflects poorly on the customer experience and suggests a bad hiring decision.

This place is amazing!! The owner Happy has helped my mother and I to retrieve many voice messages,…read morevideos, and music. His work is excellent and we have been pleased with all the results. Happy is very friendly and always goes above and beyond to help with your needs!! His costs are reasonable and I highly recommend his services to anyone!! This place definitely gets our five stars plus!!

Great business to get copies of photos or prints among other services. I needed small photos for a…read morelocket and Jessica was so helpful and patient. The quality of the photos were great. I will continue to bring my business here...I've also had copies of CDs/videos made, fast and perfect. Thank you!

Great Service, I was able to complete my appointment in a timely manner. Very accommodating was…read moreable to be taken earlier than originally appointment scheduled.

I was looking for a live scan fingerprinting service to volunteer at my kid's school. Jocelyn…read moreanswered the phone at 7:55pm (!) right before closing and we scheduled a time for the next day. When I had to adjust our appointment, it was very easy to do online (she uses Square for booking). Very professional, efficient, friendly and kind. Also very reasonably priced compared to others. Will be glad to use Jocelyn for any fingerprinting or notary needs in the future!

Located in the same plaza as Safeway. Plenty of parking…read more Came in to drop off some packages. It was surprisingly not busy on a weekend. The lady at the front greeted me as soon as I walked in. She assisted me right away. She was friendly and professional. Best service than other locations I've been to.

I came to drop off an UPS package that I wanted to ship. I had it already pre-labeled. Everything…read morewent smoothly. I waited for about few minutes before I was helped. Got my receipt and off I go.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

I called on Friday and talked to a guy. He said they had appointments available this week, so I…read moremade an appointment for today, Monday, at 6pm. I got a confirmation email. I filled out all of the necessary paperwork and showed up at 5:45. The door was locked. So I waited. No one showed up. I called and left a voicemail message at 6:10 and sent an email at 6:20. I left at 6:25. It's now 7:00, and I have not heard from anyone. So unprofessional. I'll update this review if they make it right, but I may just go somewhere else. Update: it's now Tuesday at 1pm, and I have not heard a word from this place by phone or email. They've had all morning to contact me. I'm wondering why they're ghosting me when all of the other reviewers had such great experiences. At this point, I don't care if they contact me or not. I will not be updating this review to a positive one either way. I've made an appointment at another place.

Easy to make an appointment, nice service! He took time to make sure everything is all good. Very…read morefair price.

Very helpful staff. Kind. Friendly. Quick and easy place to get what you need done and you're out.read more

Everything went well. Joyce was absolutely knowledgeable and told me the step-by-step for what I…read moreneed to do when I claim my fbi/doj report. She's very kind and patient. I highly recommend her. I'd go back to her for any notaries/live scan etc. Her website is also very easy to use for appointment scheduling! Thank you Joyce