Every time I come to this location, the lines are long and there is only one person working the…read morecounter. They desperately need more help here!

I had good experience with this place awhile back but man, talk about going downhill. The person…read morethat "helped" us was rude just unwelcoming. You could tell that she didn't like her job very much. Sad. Just go to Staples and they do everything this store does and more. They are nice and are happy to help.

I very much appreciate this UPS store, and feel that it's one of the better ones in the area!…read more We've been here primarily to 1) ship out UPS packages that we already had a label for, or 2) Amazon returns. Both have been pretty quick for us to complete, since they just need to scan and print out the receipt. For Amazon returns, they now have a kiosk area where you scan your return, package it yourself, slap a label on it, and then deposit it into the out box. Staff has been great, no issues!

Great printing service! Friendly, helpful, patient and professional team. The print quality was…read moreexcellent, and the prices were very affordable. Highly recommended!

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

They lost my package here. It was a huge order. It's worth the drive down to the ups store on…read morepyrite to make sure this doesn't happen to your package. I opened a claim which they closed and I had to follow up to reopen.

I'm impressed 5 star service.I called to get a live Scan and the owner Mehar Singh told me to come…read moreon in. He explained the process and offered me other assistance on other services that he has. I want to take the time to let the world know this it was an excellent experience.I will go back to him every time I need help. Keep up the amazing job you do for all of us non computer ppl. Marie

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

They are always so nice and helpful. One experience in particular has stood out most though. I had…read morean Amazon return and sent my son in to drop it off. The QR code wasn't working. Not only did the employee send him out with his cell number so I could just text it to him. He even told me how polite and well mannered my son was. Not only did this employee go above and beyond to assist me, and my son, he made my day. This is the only store I will go to, even if it's out of the way.

I hate that this is my closest UPS store. The customer service has been horrible every time I've…read morecome in. I thought maybe the employee was having a bad day. We're all allowed bad days! Once they had to close up shop as I was walking. They needed to cover a location off Limonite. When I asked where exactly it was the employee looked at me like I was dumb and repeated "Limonite". The last time I was in I picked up a package. I wasn't acknowledged when I walked in. I was basically trying to sign to this guy what I was there for because he wouldn't get off the phone (with someone who sounded like his girlfriend) to help me out. I located the package myself as he kept ensuring the person in the phone that he was still listening them. Horrible customer service & every single time this HAS to be my option I roll my eyes and dread having to come here. I guess I'm avoiding the one on Limonite too since they share employees.

Super cute little store filled with creative gift ideas…read more Parking is easy. It's just a general parking lot BUT be mindful, many locals ride their horses to this little plaza, so sharing the road is a necessity. The staff are kind and pleasant. It is a tinsy bit pricey. 4 stars because it is heavy in the incense/scents/perfumes. 5 stars if it had been scent free.

I should've read the reviews before entering this small shop and maybe we wouldn't have been…read moreaccused of stealing! I walked in with my very pregnant self and my 3 boys under the age of ten. We had just done some Father's Day shopping at Boot Barn. I was told they would have Father's Day cards. Walked in and immediately was STARED down by the white old lady at shop. I get it. They have nice things and little kids aren't the safest. But not a freaking word from her. I asked if they had cards and she said, "where the kids are standing!" She was so annoyed by our presence. I didn't want to buy anything from her but my boys wanted to get their dad a crochet football and a card. Fine. We walked up to pay and my son noticed some little coins with crosses on them. He showed them to me and I said they were nice and he put them back. I paid in cash and said I didn't need a bag. She looked over the counter to make sure I put them in I know she wanted to make sure I didn't steal anything!!! She then proceeded to tell my 7 year old that the "tokens" weren't free. I was so confused...what was she talking about?!! She had my son open his hand. It was the CHANGE from the cash I had given her. Her face dropped and the, "so sorry's" started to come out. I didn't say a word. She needs some serious Jesus in her life. I nodded in disbelief. I'm too pregnant to fight with such a disgusting human. My boys were shocked she would think those things. Learning lesson for them about rude people and taking the high road. Shop will unfortunately not last with that terrible customer service.

Friendly service for all postal needs, open late and convenient. Was able to drop off Christmas…read morecards after 3pm on Christmas Eve!!! Super win!

Fantastic service! Great quality at a great value. Fast, efficient, and hassle-free--A go-to for…read moreall shipping and mailing needs. Highly recommend!

The owners are nice and always smile on their face. They are friendly, did my shopping and drop…read moreoffs here multiple times. The gentleman takes care of things quickly for me.

Great service. The owners are very helpful and always polite. 10 on 10. Very welcomingread more

I want to give a huge shoutout to Alyssia at The UPS Store for her outstanding service! We came in…read moreto get some documents notarized and, despite the store being extremely busy with customers picking up packages and the added challenge of kids being loud and grabbing things from the shelves, Alyssia handled everything with absolute grace. She was the only employee working at the time (since a coworker had called in), yet she managed to juggle everyone's needs without ever appearing flustered or stressed. She kept calm under pressure, multitasked beautifully, and still gave us her full attention to make sure our notary needs were taken care of correctly. Alyssia's professionalism, patience, and ability to keep things running smoothly in such a hectic environment are truly impressive. She definitely deserves recognition -- and a raise!

I don't know if it's this store or Amazon but something needs to be changed. I come here to drop…read moreoff my Amazon package and Amazon tells me I just need to bring the return in the package it came in and UPS will print my label and mail it. Wrong almost every single time. I come into UPS with my Amazon QR code and return (that is in its original box) and the UPS employees tell me I need a box or I need a bag for it. That's not what Amazon is telling me. The UPS employees just stare at me if I can magically make a box appear. I get if it is Amazons miscommunication, but try to help me out and not charge an arm and a leg for a box. Half of your business (I'm sure) is people returning Amazon packages. Try to be a bit more understanding if people interpret the instructions a certain way. Also be aware of people returning multiple returns in one box. Ivy had me take my box apart to do two separate returns under the same QR code. Once I told her that, she said "oh, you can keep them in the same box". I know I can! That's what Amazon said to do! Maybe ask a question before you just start scanning or throwing the scanner around. I thought she was going to charge me to tape the box up, because that's what it seemed like in the moment. Anyway, I always try to pick Staples now to return since they are much nicer and easier to return packages with. But once in awhile I have to come here and I am always ready to be turned away because something is always wrong.

Back in 2017 I leased a suite with Pine Executive Suites. From start to finish I was impressed by…read morethe level of professionalism kept, while still having a warm environment for us tenants and incoming clients. I was practicing as a Life Coach out of my suite and always felt proud and confident by the greeting and environment my clients received by the receptionist and nicely done waiting area. The kitchen is very nicely done, the conference room is beautiful and the overall decor and ambience is very well done. Modern and warm. I genuinely LOVED being there! I ended up closing my practice and moving, but recently were searching for a space again and immediately tried to get in with Pine Executive Suites but unfortunately they did not have an open suite during the time frame I needed. I would have LOVED to have done a virtual with them but my business did require an office. I HIGHLY HIGHLY recommend looking into virtual suites here or open suites. It is bar none the nicest suites in all of Chino Hills and Chino.

I've had my office with Pine Executive office for over two years. The inside building is well…read moredecorated and clean. It also has plenty of parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.