We had a family emergency while on vacation and needed a package rushed to Hawaii ASAP on a Friday…read morehoping to get our package by Monday. Unfortunately, my Mom who was graciously able to help get the package to this UPS shop in time, had the wrong hotel address. I ended up having to call the store and try to get an address change but their system was down at the time. It really felt like everything that could go wrong was going wrong! I am so thankful for both Mylah and Karina who were stuck dealing with me! They were both so helpful. They were able to locate my package at their store, re-package it for me in a more secure box, and get the address adjusted! These ladies saved me in a huge way!! It's so rare to come across people who show that level of service. I just wanted to show my appreciation for their amazing service today!! Thank you ladies!!!

I lost count as to how many times I frequent this location…read more It's conveniently located off the 210 fwy . Citrus exit. I run in to drop off my Amazon returns in the USPS drop cart.

This location always exceeds its customer service! Always helpful and smile on their faces, line…read moremoves quick and never once i left this location feeling lost. Always pointed me in the correct direction with what the type of service i needed. They also have functional self service kiosks which are kept clean and stocked. Thank you again for everyone here for your help and service!

I had a great experience at this UPS location thanks to Diego! I came in to have a document…read morenotarized, and he made the entire process quick, easy, and stress-free. He was incredibly friendly, patient, and professional from start to finish. Diego thoroughly explained every step of the notarization process, making sure I understood everything before moving forward. Even though this location is usually very busy and it was my first time visiting, I never felt rushed. He took the time to answer my questions and made me feel completely comfortable. Excellent customer service is hard to come by these days, and Diego truly went above and beyond. Thank you for making my first visit such a positive experience--I will definitely be coming back!

I had a package that says was delivered but when i checked my mail box (i live in a condo) they put…read morea key in there to open another slot which was supposed to have my paclage but didnt.... 0 stars for that. But then i put a service request in, Jennifer called me and aaid shed help get my package to me and call me back to follow up. She did end up following up and i did recieve my package. Im very thankful. I was gonna leave a review on the survey but then it didnt allow me after the call so here it is. Thank you for making that so easy Jennifer. Usually when things happen like this, which it happens more often than it should, its difficult but this time was great 5 stars. And then also 5 stars Daniel Vargas for helping me out as well and looking into it when I had called earlier today.

I don't know why they are so rude here. I was taking a package, the place was pretty packed and…read morepeople are just talking randomly to other people in line. One lady was non stop talking about the lowrider stamps which was why she was there. And was her third time at this location to get them and they sell out. So she gets to the front and they again sold out. And they were so rude to her . She would ask a question on when the next delivery was and before she can ask questions they cut her off. Even said next when she was asking to see what other stamp options they had. All I was thinking was I hope I don't get that lady. So I get a different worker and she tells me I could have just used the machine and not went in line. She seemed annoyed I was sending a package with her. Unfortunately there aren't a lot of post offices but do they have to be to rude to everyone.

I stopped by the UPS Store to return a few Amazon items and honestly forgot how convenient the…read moreprocess is. The Amazon drop-off system is so easy. I always choose return to UPS store if available as option for me. It's too easy! You just bring the item with the QR code and use the self-scan. No printing labels, no packaging stress, nothing. I was in and out in just a couple minutes. The staff is super friendly and efficient, and the whole experience always feels streamlined. It's one of those small conveniences that makes a big difference when you're running errands. If you do a lot of Amazon returns, using the UPS Store drop-off is definitely the easiest way to do it. If you have mail shipment that requires supplies and requires items to be weighed, this is a shop for all those needs. Always a pleasure to do business here. Services can be pricey but that is expected. This place is convenient in more ways than one and you pay for that. I like this neighborhood store. I'm always in and out in a flash!

I had the best experience at this UPS store. Both Mike and Isaiah were wonderful. They condensed…read moreall my boxes and made it affordable for me. They were kind and had exceptional customer service and took care of us. This was a great experience. I definitely recommend people to go to this UPS store! They are always friendly, helpful, kind, courteous, and they help in every way. They put the customer service first and want a happy customer! Thanks, Mike and Isaiah!!! Keep up the amazing work!

Service: return packages was very easy no lines and the person at counter was helpful and fast…read moreservice Quality: was excellent Value: free return of merchandise Easy to find only issue to many business to find parking

You'll spend more time waiting for a computer to tell you one thing and no one to help you. go…read moresomewhere else.

Laura is the driver who delivers my packages, almost on a biweekly basis. She is very courteous…read moreand always has a smile on her face when she stops by. She takes extra care of the packages, knowing that we the customers have paid quite a bit of money for them. Also, when she does deliver the package, she has my 84-year-old mother to contend with. And Laura does a very fantastic job with the delivery here at my home with my mother. So, I want to thank Laura for her generosity in helping my mother with my rather large packages. If I could double the stars for Laura, she would be getting 10 stars from me instead of 5 stars. Because she definitely deserves it. Thank you listening, and please take care of Laura in the future. She is one of your biggest assets that you have.

One of the worst experiences I have ever encountered down to the supervisor I don't get how they…read moreare allowed to do business the way they do They can actually say they delivered your packages when they didn't but because they know they can say contact the shipper for a refund they are allowed to continue do this to us I spoke with the supervisor but he continued to lie to me but I thought he was helping me I'm afraid because he said he would put me as a priority customer but I think it means quite the opposite I will never use them again so BE WARNED DON'T TRUST THEM

Oh how do I love this place I purchased my home in 2006, I been a faithful customer since. The…read moreowner of this business is the most professional politest person Ive met. She offers to help you when using any equipment in her place of business. Whenever I stop by. I stay longer than expected, and me other great people while visiting.

This is a solid business. I needed to mail forms for business. Rather than going all the way to…read morethe post office this place is within walking distance in Southridge. The lady was friendly and helpful. The ambience doesn't really matter since I'm only dealing with mail but it is a little dark and not so inviting. Again, who cares when it comes to getting the business done. Prices were very reasonable. I'd recommending coming here for your postal needs if you live in the area. Why drive to the unpleasant post office.

It's always so refreshing to receive good customer service! Yesterday I received excellent customer…read moreservice! He went above a beyond to help me, showed me exactly what I needed to do to accomplish my boxes being shipped correctly, answered all the questions I had! Plus I seen that so many other things are offered, Notary,money orders, you can pay bills, buy gift cards and more!

Horrible service from the guy at the counter. He refused to accept my Fed-Ex return ( pre-paid, pre…read morepackaged , and pre- arranged by Fed-Ex) ,all that he needed to do was scan the package but that was apparently too much . I've had an issue with this place before but let it go , Tried to give them another chance and that was a huge mistake... never again. I complained to Fed -ex about them also since they are supposed to be an authorized drop off location.