Convenient location, friendly and always helpful staff. Postal Plus is a much needed service in our…read moreneighborhood and has saved me countless trips to the dreaded main post office. Yes, they do Charge a nominal fee for pre-paid returns ($1) but honestly I would gladly pay to know my package arrives safely. Postal plus has limited Saturday hours which is an added bonus for those with an irregular schedule or last minute needs. I did rate them only 4 stars due to some inconsistent in services. To be fair this may have been during the transition of ownership so YMMV. I would like to see the following services available Key duplication and notary services.

I have been using this Postal Plus for almost four years. The staff wasn't the friendliest but the…read moreservice was adequate. This past Saturday I went to send three of the same size small packages. After the second was done the woman asked me to stop blowing on her. I have allergies and was exhaling through my mouth but was definitely not blowing on her and said so. She kept up with this and I responded, and I picked up my third package, paid for the two and left as the clerk was yelling "get out of my store." Several times. Today I went back with my third package and was told by the owner's son that they had reviewed the camera feed and decided I had behaved "unprofessionally" and was no longer allowed in the store. I have never experienced such bizarre behavior anywhere before in my life. Is it a customer's responsibility to behave professionally when being insulted by a clerk saying something untrue? I think not.

I always receive the best service here with a smile. Additionally, they are very efficient and…read morerapidly move the line if there is one. However, fortunately most of the time there is no line or it's very short.

Have always had a great experience at this store! Everyone is super welcoming and quick to help…read more Love that it's so close to my home in Columbia Village!

The customer service is really great. They go out of their way to help you and make you feel…read morecomfortable.

The staff at the store is super polite, always has smiles on their faces, always helpful and…read morefriendly.

I needed a quick notary service and was pleasantly surprised when I arrived. It wasn't the typical…read more"PO Box" mail service / shipping place. The Notary, Natasha Manire, was professional, quick and informative. I grabbed a gift for a friend (a set of 3 satin matching bags, various sizes) which was on sale and a peanut butter cookie (my can't resist treat), it didn't disappoint :) Super friendly staff and if you are looking for unique gifts for every occasion, stop in. Couldn't believe all the amazing treasures. Something for everyone. So glad I found this place.

They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

Each UPS Store is a little different and I'd experienced a patient, helpful staff at the State and…read more18th so I called ahead to see if they could handle my complex request. I spoke to Zoltar and after our conversation, I had complete confidence in this location! I was greeted by Noah and she was already filled in on my "baseball" order and staff already pulled the 6"x6" boxes for me. Nice! I had about a dozen personalized calligraphy baseballs to ship to individual locations. And I was using a colleague's credit card. None of this phased Noah! She helped me package each box with the baseball and customized note. Noah made my complicated task easy. Thanks, Noah (and Zoltar too)!

If I have to get a passport photo that I have to live with for the next ten years why are you…read moreshooting it on a Nikon Cool Pix from 2006? I seriously looked like a serial killer. $20 bucks later, and a grimace on my faca as I walked out... I reluctantly called the AAA where they had a real DSLR and charged me $5 less. As a photographer I was taken aback. so - One photographer to a business that has a small photographic business within; Take a little pride in what you offer, even if it's a dumb passport photo. The kid was nice but should have reshot the one picture he took of me before printing, spending 8 minutes cutting out and charging me... expecting me to have to live with it for a decade. Also your camera isn't worth the $20 you now have of mine. Please upgrade for the love of every person in need of a new passport photo.

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

This week I had the pleasure of using dedicated office space at Intelligent Office. I was…read moretraveling with my husband from California to Idaho and didn't have internet and had a full day's worth of work and video conferencing to do. Not only was I on the 14thfloor downtown and had AMAZING views, I had a small kitchen for my coffee and refrigerator for my lunch. The internet speed was good and the hospitality of the ladies in the front was TOP NOTCH! I would highly recommend renting an office or conference space for anyone that wants to get work done or have a professional presence. I will be returning myself when I am back in town.

In a fairly new office building in downtown Boise. Staff very friendly and easy going. Great…read morerates!

As many other reviewers stated, the employees are super fast and friendly. Even if there is a long…read moreline, it moves quickly. There's always enough staff during peak times. I mostly go here to do Amazon returns, so I can't speak to the other services, but I have seen them boxing up stuff for others. Staff is truly helpful, patient and kind.

The customer service here goes above and beyond! All of the staff I have encountered here over the…read moreyears have been kind, helpful, and more than happy to assist me with a positive attitude. They are very hardworking and even when the line is long it goes fast! I always leave here impressed by the service.

My husband and I had an outstanding experience with Navis Pack & Ship to get a large oil on canvas…read morepainting moved from Bend (OR) to Eagle and dropped off at the framing gallery here that we were going to use to reframe it. This is a painting with emotional as well as real dollar value and we were having trouble finding a shipper who could ship from there to here. Jade at Navis helped us very much in her work of administration and Russ, who did the pick up there and delivery here, did a great job too. Plus, the Navis Boise price was right in the ballpark of other options and of those options at the lower end of cost among the possibilities. Superior customer service and outstanding work. The painting was delivered to the framing gallery exactly as promised. Navis will be our go to anytime we need anything shipped.

Warning, they were horrible no inventory sheet telling me how many boxes in the container and…read morenothing telling me what items were listed they lost a valuable antique shade. I got other peoples things. They broke a bunch of China that was not wrapped well. They wrapped all the China, but put no bubble wrap at the bottom of the box. Don't risk it. If you have things you don't want destroyed everything in the containers were damaged even an antique china cabinet, when they loaded it they damaged it. They sat it on a wood platform then they picked it up and set it on the platform. It knocked off the bottom support board of the China cabinet which created the glass to slide from the wood. They also broke the mirror inside the China cabinet. I would not risk it when you call to tell them they just blow you off