All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

Went the week before Christmas, door says they are open until 6 and they were closed at 5:30. Won't…read morego back.

The staff at the store is super polite, always has smiles on their faces, always helpful and…read morefriendly.

I visited this store today and the staff was amazing! I had 11 boxes some very large, the young man…read moreworking saw I had multiple boxes and was outside asking if I needed help as soon as I got out of my car. Him and another young woman helped take the packages from my car onto a cart and wheeled them into the store. So thankful for the help, check out was very easy. They even assisted me in packaging 3 additional shipments. Great customer service!

I went to this postal plus on Parkcenter to send a letter and certify it. I was charged $8. it…read morenever got to its location and there's no record of it. Horrible service, rude and I will never use them again! Sandra Bonneau

This is a great location lots of parking near the albertsons. I found the staff to be super…read morefriendly and helpful. Lisa, Skyler, actually everyone that works there is very, very nice and super helpful.

I had to get a box returned and I had to come back 3 separate times as the wait times were…read moreabsolutely ridiculous. This is not a place that you can expect to get a package sent before work or during lunch unless you have an extra 45 minutes to spare. The first time I went I waited about 30 minutes until I was helped, and then turned away because my box wasn't taped. I assumed the post office would have tape or let me pay for them to tape it, or have tape for me to buy and I asked. The guy had no solutions and told me you have to come back with a taped box. Ridiculous. So I returned a couple of days later with the taped box, and not many cars were in the parking lot. I was like, ok, I should be able to do this before getting to my class. There were three people ahead of me and I stood in line for 20 minutes and I ended up leaving because the line literally did not move and they were still helping the same customer from when I arrived . I would understand if they were sending off multiple boxes, dealing with problems, or whatever, but these were pretty basic transactions and typical mailings of one package. The workers here are incredibly slow. I mean painfully and ridiculously slow. To the point it seems purposeful. On top of that, my interactions with the employees were not pleasant. They don't smile, and act like you are a bother, even though they are literally the reason they have lines. Observations from my visits (came to about a total of an hour and 15 minutes in wait time to get this once package sent over my 3 visits): A man asked for his mail that was forwarded to the post office and it took the lady (dirty blonde, maybe 50's-60's) literally 15 minutes until she came back out. I also watched the same lady reading a label for 5 minutes before she helped a customer. She didn't even do anything with it. Just decided to act like she was doing something I guess so she could rest some more before her next customer. When I was being helped finally, all they had to do was scan the barcode and take the box, print and put on the label and give me a receipt. The lady started trying to peel a sticker off my box and took about 2 minutes doing this while I just stood there like what the hell? She finally gave up on the sticker before finally deciding to hand me my receipt, mind you a line of 10 had formed behind me at this point. Zero urgency. God, this place sucks. Hopefully, they decide to get some new blood here and actual efficient workers.

I come here regularly, at least once a week sometimes more often. First off there's 1000 parking…read moreplaces so that's never an issue. Secondly everyone I've dealt with has been extremely efficient and very very nice. I don't know who's being mean to who in previous visits, but I have never found that to be true. it can get busy here and I've stood in line on a few occasions, but the line always moves fairly quickly.

I always receive the best service here with a smile. Additionally, they are very efficient and…read morerapidly move the line if there is one. However, fortunately most of the time there is no line or it's very short.

This place checks off all the boxes! Super helpful staff, professional and fast service ! I'd…read morereturn to do all my shipments with this team!

I can always depend on the staff to be friendly and super helpful!…read more I get in and out quickly and with great flyers! Really appreciate the staff! Thank you!

The infringement to have to go here if the regular girl w dark hair is working, she's always the…read moremost unhelpful and just the opposite of going the extra mile, I mean the extra 1/16 of a mile would be nice. I am always surprised she's still there, I try to go to another location

Great customer service a young man help me you Jack is the man right here go to this FedEx get…read morehelped by Jack. He has great customer service.

I take all my Amazon returns here and everybody's very polite and very quick…read more That is all I use the store for her so I'm very grateful that they're here in Ontario

This store is well stocked and the employees are incredibly helpful and friendly. I came here on a…read morebusiness trip and needed packing supplies. I had gone to a competitor's location and they had almost nothing I needed for my shipping purposes. I'm glad that I found this location early on. Well run and we'll managed.

Manager was very rude and argumentative, talked over the conversation. Will never enter this storeread more

Each UPS Store is a little different and I'd experienced a patient, helpful staff at the State and…read more18th so I called ahead to see if they could handle my complex request. I spoke to Zoltar and after our conversation, I had complete confidence in this location! I was greeted by Noah and she was already filled in on my "baseball" order and staff already pulled the 6"x6" boxes for me. Nice! I had about a dozen personalized calligraphy baseballs to ship to individual locations. And I was using a colleague's credit card. None of this phased Noah! She helped me package each box with the baseball and customized note. Noah made my complicated task easy. Thanks, Noah (and Zoltar too)!

Zoltar has helped us several times and made complicated transactions go seamlessly. They are lucky…read moreto have him on staff!