All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

Went the week before Christmas, door says they are open until 6 and they were closed at 5:30. Won't…read morego back.

I always receive the best service here with a smile. Additionally, they are very efficient and…read morerapidly move the line if there is one. However, fortunately most of the time there is no line or it's very short.

This place checks off all the boxes! Super helpful staff, professional and fast service ! I'd…read morereturn to do all my shipments with this team!

The staff at the store is super polite, always has smiles on their faces, always helpful and…read morefriendly.

I visited this store today and the staff was amazing! I had 11 boxes some very large, the young man…read moreworking saw I had multiple boxes and was outside asking if I needed help as soon as I got out of my car. Him and another young woman helped take the packages from my car onto a cart and wheeled them into the store. So thankful for the help, check out was very easy. They even assisted me in packaging 3 additional shipments. Great customer service!

It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

Very helpful here. I had a package to send and it was no problem here. Then, they have so many…read moreinteresting things to look at along with coffee. It's a fun little store to explore!

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

Each UPS Store is a little different and I'd experienced a patient, helpful staff at the State and…read more18th so I called ahead to see if they could handle my complex request. I spoke to Zoltar and after our conversation, I had complete confidence in this location! I was greeted by Noah and she was already filled in on my "baseball" order and staff already pulled the 6"x6" boxes for me. Nice! I had about a dozen personalized calligraphy baseballs to ship to individual locations. And I was using a colleague's credit card. None of this phased Noah! She helped me package each box with the baseball and customized note. Noah made my complicated task easy. Thanks, Noah (and Zoltar too)!

Zoltar has helped us several times and made complicated transactions go seamlessly. They are lucky…read moreto have him on staff!

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

This week I had the pleasure of using dedicated office space at Intelligent Office. I was…read moretraveling with my husband from California to Idaho and didn't have internet and had a full day's worth of work and video conferencing to do. Not only was I on the 14thfloor downtown and had AMAZING views, I had a small kitchen for my coffee and refrigerator for my lunch. The internet speed was good and the hospitality of the ladies in the front was TOP NOTCH! I would highly recommend renting an office or conference space for anyone that wants to get work done or have a professional presence. I will be returning myself when I am back in town.

In a fairly new office building in downtown Boise. Staff very friendly and easy going. Great…read morerates!

This is the closest UPS Store to me and I've probably been here 50 times over the years. I don't…read moreknow where you find your staff, but they are such an upbeat, kind, helpful, friendly crew - consistently! Kudos!!

This is one of the most outstanding UPS stores anywhere, largely because of the outstanding…read morecustomer service that staff routinely offer. I am elderly and am not very knowledgeable regarding many of the computer procedures necessary for the return of ordered items, but the staff are always extremely polite, patient and helpful to me in getting packages properly prepared with correct labels. Daegen and Kyle are two of the employees who have gone "above and beyond" in giving me assistance. They each are amazing young men.

My husband and I had an outstanding experience with Navis Pack & Ship to get a large oil on canvas…read morepainting moved from Bend (OR) to Eagle and dropped off at the framing gallery here that we were going to use to reframe it. This is a painting with emotional as well as real dollar value and we were having trouble finding a shipper who could ship from there to here. Jade at Navis helped us very much in her work of administration and Russ, who did the pick up there and delivery here, did a great job too. Plus, the Navis Boise price was right in the ballpark of other options and of those options at the lower end of cost among the possibilities. Superior customer service and outstanding work. The painting was delivered to the framing gallery exactly as promised. Navis will be our go to anytime we need anything shipped.

Warning, they were horrible no inventory sheet telling me how many boxes in the container and…read morenothing telling me what items were listed they lost a valuable antique shade. I got other peoples things. They broke a bunch of China that was not wrapped well. They wrapped all the China, but put no bubble wrap at the bottom of the box. Don't risk it. If you have things you don't want destroyed everything in the containers were damaged even an antique china cabinet, when they loaded it they damaged it. They sat it on a wood platform then they picked it up and set it on the platform. It knocked off the bottom support board of the China cabinet which created the glass to slide from the wood. They also broke the mirror inside the China cabinet. I would not risk it when you call to tell them they just blow you off