Staff are friendly, professional and efficient. They recommend shipping options when available.read more

What a lovely post office experience I had at the Middleton post office! I shipped several packages…read moreright before Christmas and they were efficient, helpful, and patient with me and my two year old. Everyone was in good spirits, and it seemed to me that workers were actually enjoying their job, which is rare for a post office these days. I will definitely be returning to this location for my future shipping needs.

Everyone here is very polite and happy to help with your issue. Of course there's the usual post…read moreoffice issues of misdelivered mail or whatever, but that's been an issue since the invention of mail delivery. Seriously, complaining about mail issues is like complaining that you have to put gas in your car. Yeah, it's a pain in the ass on occasion but that's just a fundamental truth to its operation.

I put a letter in my mailbox on Thursday, 06/18/26 at 09:30, morning, with a check to pay for a…read moremagazine subscription. At 7:30 Thursday evening the postal service had not been by my mailbox and the letter with my payment was still in my mailbox. No pickup Thursday. On Friday, at 6:45 pm, the letter with payment is still in my mailbox and no postal service has been here to pickup or deliver Friday, 06/19/26. I must have missed the letter from the Eagle Post Office that told me they no longer making deliveries or pickup at my address. Not happy. I will swing by Saturday, maybe I should check in case the building is closed. Otto H. Achenbach Eagle, Idaho 83616-6500.

I really enjoy going to this post office because they have the self service kiosk and the parking…read morelot is always easy to get in and out of. I haven't had to actually go in and physically had to speak to someone yet so I can't speak on the customer service here. The place is always clean and so is the parking lot. It's obviously the same standard price for shipping as any post office but I did notice the one downtown will charge an additional fee for a birthday card to be self scanned and didn't like that. So on top of my postage I had to pay an additional fee at the downtown location.

Need to educate customer's to be ready before hand, and move to the side if not ready for service…read moreand purchase. (Overland Station)

Do you have a broken Amazon product you just threw away the box for? Struggling to find a weirdly…read moreshaped custom box? Don't own a printer and need to print the label? These guys literally do all of that for you and are super happy to help. 100% recommend.

I shipped important paperwork from this location via Fed-Ex. I also paid for a return envelope. I…read moreNEVER got my documents back. I went back into Postal Express and was told there was nothing they could do. I went to Postal Connections-even though it wasn't shipped from there and they got me a refund!

First off, let me say that everyone I spoke to at this location was polite and very helpful. That's…read morewhy it's 2 stars instead of 1. Here's my story: I was expecting a package with perishables inside. I checked the USPS tracking # and it stated "out for delivery." When the mail came and no package, I checked again and the USPS site had updated to "Package being held for pickup at customers request." I made no such request. Nampa has 2 post offices, but no address was listed. So I went to the post office downtown (5 miles) and waited in line for 20 minutes only to have them explain that the package was given to the wrong courier, and could be picked up at the other post office (another 5 miles). They gave me the address and the phone number. Not even sure why they have a phone# because it immediately goes to a message "Welcome to Verizon wireless, the person you are trying to reach is not available." The next day, the tracking website said it was available for pickup, but offered a "chat", which I tried. What a waste of time that was. There is no human interface as real companies trying to win your business provide, just a chat bot that has no information whatsoever. So I drove to the other post office only to be told that it was out for delivery! Any other business run this way would not be a business. Their tracking website is worthless. Whoever developed it should definitely not be doing websites. We used to laugh at other countries because of how inefficiently government services were run. The US post office is definitely worse. Should be privatized, and closed down in lieu of a business that is actually there to win your business.

Not sure whats going on with our mail service in my area but its bad…read more Today I should have gotten 7 pieeses mail and a package. Went to the mail box and not one thing in it. It is December 8th 2025 my community is Ridgview estates my address is on Sunray Dr. Nampa. Not the first time things have been have been missing. Really bad service here. Goes on all the time.

Always long lines, and I have only ever seen one person working the counter named Lana who couldn't…read morebe more rude if she tried. Forced greeting, no smile, then demands to know specifically what you are mailing, even if a customs form isn't required. Gave them 2 stars because the facility is always nice and clean, but dang, the hostility of the staff, lack of staff (then you can clearly hear multiple people joking and laughing behind the partition), is the reason for the poor review. Do better USPS.

Clean and easy to navigate the self service options. Friendly customer service, knew the products…read morewell.

The service is ok, why do they want to know what's in the package?? Weird. None of their business…read morereally as long as it doesn't contain any of the hazardous materials then they shouldn't be worried abt what's inside. So now I use the kiosks. Parking is a bitch. It's behind the building and there's only one entrance, if you miss it you must circle around the block!

Terrible service!! JULIE was extremely rude at the front desk. They seem like they don't want to…read morehelp up there and are inconvenienced to do their job. Julie must have woke up in a bad mood? She needs to fix her attitude you work at a POST OFFICE TO SHIP PACKAGES!! Do yourself a favor and go to a different post office!

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.