It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

Very helpful here. I had a package to send and it was no problem here. Then, they have so many…read moreinteresting things to look at along with coffee. It's a fun little store to explore!

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.

This specific branch has lost two returns I've dropped off recently. One- no big deal, it was…read moreSHEIN and cheap. The other- a Verizon wireless trade in that means I now have a nightmare to deal with. Be very careful using them and always keep print outs.

First time. Returned Amazon item, mailed two packages. Very good employees helping everyone. Highly…read morerecommend.

I've used Smith's several times now and they've always been super friendly and helpful. Several…read moremonths ago I had them pack and ship some things for me and all my fragile items arrived unharmed - going from Oregon all the way to Ohio. I like their location because I usually drop off packages on my way out of town and they are on the main road in Ontario that leads to the highway. Last week I had to send off a couple returns and ship a box back home but all three boxes were different carriers so Smith's was the perfect place to save time. They can also do things like faxing, copying, and printing. I believe they even have a notary. Having Smith's here is really convenient and they have great service. Jeannine is usually the one who helps me and she is always patient even when I have a lot of questions. She seems to really care about her customers and I never worry when I have to have them pack things for me. Side note - it's off street parking but it's four spaces (two and two adjacent each other). If you can pull through then it's fine but if you have to back out, well, I've seen a few people struggle with this so just be mindful when parking if cars are already there. It's really not that bad (My full size SUV has no problem backing out) but I needed to mention for those who are a little unsure when parking or backing out.

While on a trip, we left my husband's tablet in a motel. We contacted the motel, and yes - they had…read morethe tablet and gave us the contact info for Smith's. They picked up the tablet, carefully boxed it and shipped it back to us for a very fair price - Thank you Smith's!!!

Do you have a broken Amazon product you just threw away the box for? Struggling to find a weirdly…read moreshaped custom box? Don't own a printer and need to print the label? These guys literally do all of that for you and are super happy to help. 100% recommend.

I showed up at closing (6pm) and the owners young son was locking the doors. When he saw me, he…read moreunlocked and opened the door. They served me and a few minutes later another client walked in since the door was unlocked. It was at least 5 minutes after 6. Not only did the owner not say anything to me about it being closing time, but they said nothing to the young lady who just assumed she would be helped since the door was open. They were helping her also when I walked out. I was mailing one package postage prepaid and buying postage for the 2nd package. Despite it being after closing, she asked if I wanted a tracking receipt for the postage prepaid package as well, unsolicited. This kind of customer service is what I love about small businesses and entrepreneurs. I was delighted by their complete customer service and friendliness. I will be back whenever possible. I definitely recommend them!

Staff are friendly, professional and efficient. They recommend shipping options when available.read more

What a lovely post office experience I had at the Middleton post office! I shipped several packages…read moreright before Christmas and they were efficient, helpful, and patient with me and my two year old. Everyone was in good spirits, and it seemed to me that workers were actually enjoying their job, which is rare for a post office these days. I will definitely be returning to this location for my future shipping needs.

Caleb greeted me immediately when I walked in and helped me through the process of printing a new…read morelabel and packaging my item in the appropriate package. As someone completely unfamiliar with what I needed to do, I really appreciated his help. Everything worked out great!

When there is a line forming you shouldn't chit chat with the customer who has already been helped…read moreby someone else ... it's incredibly rude to other people by you thinking you're being friendly and personable. I have a job and a life I don't want to stand in line for any amount of time because you want to be nice. With that you were not nice to me or other gentleman behind me when we had to wait and you were not nice to me when you helped me out. Good customer service isn't picking and choosing when you decide you want to work and don't want to work. Great you 3 have nothing better to do - I do. I don't want to hang out and talk to the fedex guy. You go to work to work not fawn all over some woman I was second hand embarrassed.

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?