Staff are friendly, professional and efficient. They recommend shipping options when available.read more

What a lovely post office experience I had at the Middleton post office! I shipped several packages…read moreright before Christmas and they were efficient, helpful, and patient with me and my two year old. Everyone was in good spirits, and it seemed to me that workers were actually enjoying their job, which is rare for a post office these days. I will definitely be returning to this location for my future shipping needs.

We used the notary service. Quick, kind and inexpensive. Will use the store for many future…read morepackages!

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.

First off, let me say that everyone I spoke to at this location was polite and very helpful. That's…read morewhy it's 2 stars instead of 1. Here's my story: I was expecting a package with perishables inside. I checked the USPS tracking # and it stated "out for delivery." When the mail came and no package, I checked again and the USPS site had updated to "Package being held for pickup at customers request." I made no such request. Nampa has 2 post offices, but no address was listed. So I went to the post office downtown (5 miles) and waited in line for 20 minutes only to have them explain that the package was given to the wrong courier, and could be picked up at the other post office (another 5 miles). They gave me the address and the phone number. Not even sure why they have a phone# because it immediately goes to a message "Welcome to Verizon wireless, the person you are trying to reach is not available." The next day, the tracking website said it was available for pickup, but offered a "chat", which I tried. What a waste of time that was. There is no human interface as real companies trying to win your business provide, just a chat bot that has no information whatsoever. So I drove to the other post office only to be told that it was out for delivery! Any other business run this way would not be a business. Their tracking website is worthless. Whoever developed it should definitely not be doing websites. We used to laugh at other countries because of how inefficiently government services were run. The US post office is definitely worse. Should be privatized, and closed down in lieu of a business that is actually there to win your business.

Only negative reaction was an extremely rude customer service lady. Most everyone was pleasant.read more

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?

Very friendly and Helpful staff Helped me set up my account…read moreand didn't rush me even tho there was a line behind me

Jamie was amazing! I had no idea what I was doing and she was so patient and helped me out! I'm…read moreliterally a college student that's never mailed anything before and she was totally nice and helpful!

This is a great little post office. I will choose this location over any others for the…read morefriendliness and the ease of getting in and out.

Avoid this postal office if you can...and whatever you do, DO NOT do business inside with the…read moreinfamous Dolly! Dolly is a rude, embittered gossip that intrudes into your private life by looking at your mail. She also charges you for her mistakes with a great big dollop of schadenfreude. I entered the tiny shack of a building at approximately three minutes to closing and she without a word, slopped my mail around, begrudgingly slapping stamps on my mail (which I couldn't figure out why she chose to put stamps on when I didn't know the exact postage either) and then realized her mistakes and complained it was my fault that she goofed up since I was there at 4pm! Wow, Dolly! You have descended ALL standards of unprofessional customer service! I paid for Dolly's mistake because she asked me to stick my card back in so she could charge me. I certainly didn't want her to lord it over me for not paying for her carelessness. To boot, each and every time I see her, she invades my privacy by asking where I live and then looks at my mail to figure it out! She asked about my family. I went to church in the same building a few times many many years ago where Dolly just happened to frequent. I do not know her, but she is LDS and those people spy for their leaders. My personal matters are NONE OF YOUR DAMN BUSINESS!!! Dolly needs to retire as she is clearly burned out! She needs to quit being the gestapo for her religious cult and act professional!

My experience has always been great - there are usually a couple of gentlemen at the desk and they…read morehave always been helpful and efficient. I had an issue with an eBay package scam that I needed to track down, and the gentleman was very nice and referred me to the distribution center just down the road where they can get gps coordinates of where packages were dropped off. I had no idea that existed if you're ever missing a package and need to check that it was delivered. It was very helpful. Folks will only take time for bad reviews, often it's just a misunderstanding of the process. People are just doing their jobs- share some kindness!

Horrible service, and it just keeps getting worse! My mail gets delivered to my neighbor and I get…read moretheir mail. At the 11st address it is rare to someone happy to help you. At the postal annex they can't seem to follow the hold mail requests. Hold at the annex for me to pick up is clear but they take it upon themselves to do the opposite, now 2 times in a row. Postmaster get your team trained, fix the problems!

This post office is messed up. An item sent to me on June 26 certified mail from Kentucky arrived…read moreat Boise USPS Distribution center on June 28. Receive notice the item would deliver June 29 with a photo of the item. It has shown "On the way" since June 28. Went to the PO and the entire facility was being run on n the parking lot. Mail carriers sorting mail by their vehicles, container PODs with mail was n them all over the place. Trying to get help on line or on the phone is impossible. I'm told it's still on the way. For over two weeks now. No hope of receiving the item.

Give me back the self service kiosk, I'll do all the job like I always do instead of waiting 30…read moreminutes under the heat