My experience has always been great - there are usually a couple of gentlemen at the desk and they have always been helpful and efficient. I had an issue with an eBay package scam that I needed to track down, and the gentleman was very nice and referred me to the distribution center just down the road where they can get gps coordinates of where packages were dropped off. I had no idea that existed if you're ever missing a package and need to check that it was delivered. It was very helpful. Folks will only take time for bad reviews, often it's just a misunderstanding of the process. People are just doing their jobs- share some kindness! read more

Horrible service, and it just keeps getting worse! My mail gets delivered to my neighbor and I get their mail. At the 11st address it is rare to someone happy to help you. At the postal annex they can't seem to follow the hold mail requests. Hold at the annex for me to pick up is clear but they take it upon themselves to do the opposite, now 2 times in a row. Postmaster get your team trained, fix the problems! read more

Steve, one of the clerks had the audacity to tell me in so many words that they don't have to take and scan my labels that I should go to the kiosk excuse me, but that is not what your policy says. He was very rude if he doesn't like his job he needs to move on be professional sad!!!!!!!! read more

Never in my life have I experienced such poor service at a usps. I had clarifying questions on a package I was spending over $100 to ship. Passive aggressive, intentionally aggravating me and then called me entitled when I said I don't appreciate the passive aggressive behavior. If you don't like your job get another don't take it out on me. read more

The service is ok, why do they want to know what's in the package?? Weird. None of their business really as long as it doesn't contain any of the hazardous materials then they shouldn't be worried abt what's inside. So now I use the kiosks. Parking is a bitch. It's behind the building and there's only one entrance, if you miss it you must circle around the block! read more

US Post Office - Post Offices Near Me - Nampa, Idaho

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Terrible service!! JULIE was extremely rude at the front desk. They seem like they don't want to help up there and are inconvenienced to do their job. Julie must have woke up in a bad mood? She needs to fix her attitude you work at a POST OFFICE TO SHIP PACKAGES!! Do yourself a favor and go to a different post office! read more

Where do I even start.. LOCATION: terrible.. PARKING: terrible. ENTRY/EXIT: For driving in and out of the small parking lot is near impossible.. you have to spend 10 min driving around the one way blocks to attempt again.. OR you have to park across the street.... WITH ARMS FULL OF PACKAGES.. making multiple trips.. dont get me started on the doors into this facility.. they are PULL doors.. please tell me how thats possible when you have multiple packages to ship.. let alone the long walk up to the front door.. the customer service employees cant even answer questions.. I ship for a living and this is BY FAR THE MOST INCONVIENT location I have ever seen.. why are we asking elderly folk to park and walk all that way just to get to the front door.. then to have their hands full and can't open it.. also WHERE IS MY PACKAGE....i dropped it off 2 days ago.. the rest have updated shipping , minus ONE.. cant reach anyone on the phone.. your AI chat bot for being a federally ran business is also trash.. read more

We just moved here and my husband went to the post office to see about services including change of address information. Also to drop off some packages to be mailed. The lady was extremely rude to him and would not help him at all but kept saying he could do it online. True, he could, but we had questions about it that she wouldn't even try to answer. Also, we can't do it online because they only take credit cards with your old address. We have already updated the address on our credit cards. We have gotten nowhere and plan on going to Kuna to get help. Also, the location and parking situation is far from convenient. From reading the other reviews on here, I see we are not the only people very dissatisfied with this location. We definitely will never go there again. read more

4 lost packages in a year. 2 were brought to me by random neighbors. I redelivered a package 2 miles away. They say file a report and they promise a call back in 1-3 days but nobody calls. Items were not replaceable and there is no receipt because it was a gift of art. Going forward a large group of us decided to pay more and use UPS for shipping. read more

Employees literally know nothing about how to operate the kiosk. Too old to know how technology works. Old people shouldn't be in charge of people's mail. read more

I mean, the service itself was fine, but finding the place is absolutely ridiculous. Why would they not have ANY signs posted saying what parking lot to park in or that the usps is to the right and up the ramp or I don't know, have USPS on the building at least somewhere so people know where to go??? read more

I live in Nampa and always use this post office and never had any problems. I took a package and it was returned and I took it to the Nampa post office asking what the problem is and unfortunately, Judie helped me and she was rude and not helpful at all. This place has horrible customer service and made me pay to resend it again. I would recommend driving to the Meridian post office! read more

These people that work at this location are amazing. They have blessed my family and I and I will never forget them. Thank you post office team for all your hard work! read more

Paid $190 for overnight delivery now 10 days later the shipped item is missing. Tracking shows still at Boise distribution center. Their tracking updating is horrible. USPS is where worthless people go to get union jobs and do the bare minimum. I would recommend using UPS shipping like I normally would have but thought I would give usps a chance. $5500 worth of product gone. I think that would qualify as grand theft. UPS tracking is so far superior. My fault. I put trust in a government run business. Imagine government run healthcare. read more

Opening 10 minutes LATE on a Monday is not acceptable. Especially when the bloak that is supposed to open is out facing the store instead of helping the 8 customers in line. We will switch ALL our business to the UPS Store based on the poor customer service and careless attitude. Better NEVER than late. It's no wonder the USPS is broke with poor customer service like we experienced. read more

I just moved to nampa they asked me if I have any valuable items I said yes ( over $100 item) it was send and the item was missing.

His name is Phil. He speaks to customers awfully. Has no problem raising his voice with someone struggling. How he still has a job here is beyond me. read more

why was the Nampa post office closed today ? 7/9/24 it was not a holiday! also why does it look like it's closed weeds are growing all over the walkway and trash scattered all around the area ! who is managing the nampa Postoffice ?it is an eye soar ! is it not under the federal government Any longer ? read more

Do US post office is the worst organization in America they don't deliver anything on time they steal most of your stuff and I wish they would go out of business and become privatized read more

The Postal worker are very knowledgeable and friendly. I have been to a post office where the workers were not very helpful, according to the four people in front of me.The line at the Post office was long at Christmas but went by fast. Thank you for the jobs you all do. Friendly service, nice smile my experience was great read more

Slow as all heck and even when there's a line they don't even try to speed up. Best for older folk or anyone who's not in a hurry read more

US Post Office - Front desk - Post Offices Near Me - Nampa, Idaho

Worst customer service I've ever experienced at any post office. I go to the post office daily to ship order out for my business. This was my second time going to this post office in Nampa and I will never go again. The first time the line was out the door and not moving very fast at all. I went to use the self service machine, and the scale was completely off. Today I asked the rep to print the large shipping label that included the receivers address. He argued with me that they did not print shipping labels that included the address. Which is not true! I've sent hundreds of shipping labels that included the receivers address. He was rude and misinforming. read more

After spending months with USPS trying to figure out how our 2 foot almost $500 package "disappeared" after I dropped it off at the Nampa Post Office (over four different people from various departments at USPS confirmed that this package, that we were returning back to a merchant, failed to receive a processing scan after it was "dispatched" from the Nampa post office and never made it to the Boise Processing/Distributing Center)..... calling the investigation department and sending a letter to the consumer advocate department.... I get this disappointing letter from USPS Beware, if you send a package through USPS without paying for additional insurance, you are on your own (you would think a package disappearing from the drop off post office location would be an exception). I personally don't think it makes any sense. Last time I checked it was called stealing, but the post office can get away with it. read more

US Post Office - Post Offices Near Me - Nampa, Idaho

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You think it's ok to deliver packages to my dam front door even when it fits in the mail box. I am not pleased at all

This has to be the worst way to ship or receive packages. They don't show up. I called 6 times. No one answered the phone. It rang for almost 4 minutes then just went busy. I got the local number from my currier. I called the supervisor in the Nampa office, his name is Corey. He was so rude and disrespectful even though they admit the mistake was them he refused to do anything about it. He was very unprofessional and has zero customer service skills. This is why it's better to use UPS or FedEx. USPS is terrible. read more

Where should I begin? They have extremely rude customer service, slow lines, and nonstop chatting. I always dread going to this post office. The people who work there are rude and get an attitude when you ask a simple question or give them a minor inconvenience, such as asking for a pen. I've gone here several times as I ship many things, and it's always bad. It's always the same rude older people that work there and have no patience. Very unprofessional. read more

I don't even use Yelp much anymore but after going to look up the hours for this office I saw the absolutely baseless nonsense being posted. This post office reminds me of a small town office, just like growing up on the coast in towns of 1,000 people or so. Sure you can end up here close to a holiday or a busy hour on the weekday and it's like anything else from Walmart to Costco in terms of wait times. It's the workers here who make it a pleasure, always with a smile and even though I am an infrequent eBay seller they never fail to recognize me, my partner or my kids. Always with a big smile and great interactions with the little ones. They always ensure I get the best bang for the buck when I'm mailing something that doesn't need to be explicitly priority. As far as I am concerned the Nampa Post Office is proof the government works and I enjoy going down there to ship my goods and products. I suggest to others, probably not from around here (please go back btw), just go get a scale and postage from Stamps.com the rest of us like interacting with people in our town. read more

tracking says my order was delivered to my mail box yesterday. but no delivery. this is not the first time this has happened. I am constantly getting mail for other people and apparently others get my mail. I don't pay good money for items only to have them delivered to someone else. and of course when I call the postal service they say they will look for it and call me. NO CALL BACK and no package found. Whats happening with our postal service? Bad service read more

Horrible horrible horrible! This place is a freaking joke employees are not nice I will be getting service elsewhere from now on! Don't waste your time people! read more

They NEVER answer their phone! And calling the 1-800 # is joke with a wait over 30 minutes!

So slow. Huge line and all they are doing is chatting up people they aren't even servicing. Either speed it up or hire younger.

They will not answer their phone. when I tried calling several times, I received a loud noise similar to a fax machine and it was not their fax line. just rude. many post offices are using this approach, but i was able to speak to a live voice when i called a Boise post office however because my issue was not in boise they could not help me. I called another post office in my location and they picked up the phone and hung up.Best advice is to work your way out of postal service through the US post offices and use UPS, fed-x or other services. they answer their phones and can clear matters up quickly. I have been in many a post offices and never see any to busy to answer phones. The employees are very rude p[eople with their phone service and dont deserve my business and they dont even deserve jobs..hence I suggest other postal services who have employess that care read more

I rarely need to go into the post office in Nampa, yet when I do, there are friendly, helpful staff there. I've saved money with their knowledge of shipping options when I've not pre-packaged. Seems to me that if you're in a hurry, most post offices are not where you want to mail from - just visit & pay the extra costs of your neighborhood places instead! read more

The employees refuse to scan in the packages because they are too lazy and tell me it will get scanned somewhere down the line. They do not understand how important it is the packages get scanned in the day the packages are dropped off. The workers are hurting my business, and because my package did not get scanned in and is now missing I do not have any proof that I dropped my package off and I am now out $500, even though I bought insurance. Customers Beware! read more

I don't appreciate getting my neighbors mail I mean it's not my job to find the rightful owner so I hope it get to the right owner I mean Im most upset this time because it's was over streets OVER I live on w Lewis ln it's was suppose to go to mallard st I mean you must be a lazy piece of crap literally mess up the mail here I would have loved to find the rightful owner but I'm not trying to do someone else job or get into trouble over so PLEASE I WOULD REALLY APPRECIATE IT IF THIS DID NOT HAPPEN AGAIN !! read more

After spending months with USPS trying to figure out how our 2 foot almost $500 package "disappeared" after I dropped it off at the Nampa Post Office (over four different people from various departments at USPS confirmed that this package, that we were returning back to a merchant, failed to receive a processing scan after it was "dispatched" from the Nampa post office and never made it to the Boise Processing/Distributing Center- see email from consumer affairs in which it states "After over a month there is no way we will find your parcel. It appears to me that it never made it out of Nampa"), calling the investigation department and sending a letter to the consumer advocate department.... I get this disappointing letter from USPS Beware, if you send a package through USPS without paying for additional insurance, you are on your own (you would think a package disappearing from the drop off post office location would be an exception). It was a return item with a return label, I thought it was insured:( With insurance or not, last time I checked this was called stealing, but the post office can get away with it. How can a business operate this way and simply shrug their shoulders when people's property goes missing... from the same place it was dropped off at??!#thishastostop #USPS read more

US Post Office - Post Offices Near Me - Nampa, Idaho

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