We used the notary service. Quick, kind and inexpensive. Will use the store for many future…read morepackages!

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

Very friendly and Great customer experience. Thank you to Audrey and Ireland. Will be back soon.read more

They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

As soon as I walked in, I was greeted with a smile. It's always a little nerve-racking arriving…read morejust two minutes before closing, but Adam immediately put me at ease. He was incredibly friendly, even while going through his closing procedures. There's nothing worse than walking into a business near closing and feeling like you're inconveniencing the staff with eye rolls or impatient looks. That definitely wasn't the case here. Adam treated me with kindness, professionalism, and never made me feel rushed. It was clear he understands that great customer service matters right up until closing time. This is officially my new go-to UPS Store. The experience was completely stress-free, with ample parking, a clean store, and quick service. I also found the pricing to be comparable to shipping through USPS--but without the long lines. They offer printing services too, making it a convenient one-stop shop. Highly recommend!

Every single time I walk in the door, I am greeted with a smile and hello from the staff! I return…read morea lot of Amazon items for my daughter, so I'm actually in there quite a bit! Excellent customer service from all! If I mess up and don't have a label printed, they will do it for me. I especially enjoy my chats with Danya!

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

I was excited when UPS opened a store in Star. Prior to that, it was another ship and print company…read morein Star or drive to the UPS store in Meridian. The other store in Star presented some problems for me, so we have been coming here. I'll be up front and say that, prior to the last two times we have come in to this UPS store, I was happy. It's easy to return Amazon packages or ship my own packages. The time before last there was a very long line. One customer was taking a long time for his transaction through no fault of his own, and another, elderly customer was moving very slowly and running every card in his wallet multiple times in order to pay, which made his transaction take way longer than it should. Meanwhile, there was a third cash register (and a third clerk) who did nothing to alleviate the congestion. Today we came in for an Amazon return and to mail an 8x11" manila envelope with a thin catalogue type profile. My wife asked for the least expensive way to send it. The young lady quoted $16--for it to be shipped UPS. She did not offer USPS postage, which is what we wanted. My wife was confused. She hadn't asked for USPS but did ask for the least expensive. I think this young lady should have be intuitive enough to realize that USPS is the least expensive: $5 vs $16. She was very nice, however, and the situation was quickly clarified when my wife said that she would just take it to the post office and the young woman then offered that option. So, just putting this in my review so that these young clerks can be properly trained to offer all the options available, UPS or USPS.

I came in needing paperwork scanned, emailed and overnighted. Keisha was incredibly helpful and…read moreprofessional. She helped me every step of the way and handled it all effortlessly. I highly recommend this location .

I really want to support local businesses. My wife and I recently moved to Star. We have been to…read moreStar Ship and Print (SSP) three times now. The first time we went, we wanted to return something we ordered on Amazon. Since UPS services are advertised, we were surprised to find out that SSP does not have the necessary equipment required to provide this service. The second time we went was to buy stamps, so that was easy. The third time we went was for me to get a passport photo. We were informed that their camera was not working. So, two out of three times, we were unable to complete our task at SSP and went to the UPS Store on Linder. I just found out that a UPS Store will be coming to the Ridley's shopping center in Star. At this point, that will probably be where I go for my postal needs.

Wasted 15mins standing in line, they don't accept UPS or FedEx bar code returns here. There is not…read moresign at all stating this.

Convenient location, friendly and always helpful staff. Postal Plus is a much needed service in our…read moreneighborhood and has saved me countless trips to the dreaded main post office. Yes, they do Charge a nominal fee for pre-paid returns ($1) but honestly I would gladly pay to know my package arrives safely. Postal plus has limited Saturday hours which is an added bonus for those with an irregular schedule or last minute needs. I did rate them only 4 stars due to some inconsistent in services. To be fair this may have been during the transition of ownership so YMMV. I would like to see the following services available Key duplication and notary services.

I have been using this Postal Plus for almost four years. The staff wasn't the friendliest but the…read moreservice was adequate. This past Saturday I went to send three of the same size small packages. After the second was done the woman asked me to stop blowing on her. I have allergies and was exhaling through my mouth but was definitely not blowing on her and said so. She kept up with this and I responded, and I picked up my third package, paid for the two and left as the clerk was yelling "get out of my store." Several times. Today I went back with my third package and was told by the owner's son that they had reviewed the camera feed and decided I had behaved "unprofessionally" and was no longer allowed in the store. I have never experienced such bizarre behavior anywhere before in my life. Is it a customer's responsibility to behave professionally when being insulted by a clerk saying something untrue? I think not.

I came in with a tricky (to me) return, that I'd been struggling with. Molly knew exactly how to…read morehandle the issue and was incredibly nice on top of having the expertise! Thank you Molly!

Customers are treated like helping them is a burden. Very unfriendly for something as simple as…read moredropping off a relabeled package.

The employees are so rude. There lines are long and self check for Amazon returns do t workread more

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.