Convenient location, friendly and always helpful staff. Postal Plus is a much needed service in our…read moreneighborhood and has saved me countless trips to the dreaded main post office. Yes, they do Charge a nominal fee for pre-paid returns ($1) but honestly I would gladly pay to know my package arrives safely. Postal plus has limited Saturday hours which is an added bonus for those with an irregular schedule or last minute needs. I did rate them only 4 stars due to some inconsistent in services. To be fair this may have been during the transition of ownership so YMMV. I would like to see the following services available Key duplication and notary services.

I have been using this Postal Plus for almost four years. The staff wasn't the friendliest but the…read moreservice was adequate. This past Saturday I went to send three of the same size small packages. After the second was done the woman asked me to stop blowing on her. I have allergies and was exhaling through my mouth but was definitely not blowing on her and said so. She kept up with this and I responded, and I picked up my third package, paid for the two and left as the clerk was yelling "get out of my store." Several times. Today I went back with my third package and was told by the owner's son that they had reviewed the camera feed and decided I had behaved "unprofessionally" and was no longer allowed in the store. I have never experienced such bizarre behavior anywhere before in my life. Is it a customer's responsibility to behave professionally when being insulted by a clerk saying something untrue? I think not.

Everyone here is very polite and happy to help with your issue. Of course there's the usual post…read moreoffice issues of misdelivered mail or whatever, but that's been an issue since the invention of mail delivery. Seriously, complaining about mail issues is like complaining that you have to put gas in your car. Yeah, it's a pain in the ass on occasion but that's just a fundamental truth to its operation.

The service is good when you physically go to the post office. Mail delivery by this post office…read more(83616) is horrendous. Packages "out for delivery" are either delivered to the wrong address or returned to the Eagle P.O. for processing. The phone is NEVER answered so resolution of issues requires a trip to the post office.

This is probably the most peaceful USPS that I've been to. Even tho I arrived close to their break…read moretime, they were still able to assist me in mailing my renewal passport. I didn't get the chance to ask his name but he did a great job assisting me and gave me less headaches. Overall, I think there are nice employees that works here...

The lady was not helpful, she was a little rude and would not help explain to me why she couldn't…read moresell me stamps

This is the fastest USPS I have ever been to. They employees were knowledgeable and quick. I went…read morewhen there were only 2 employees and a pretty decent length line but I was in an out within 10 mins.

Downtown Borah St. Post Office, BOISE, ID.. has worst customer service. 7 people in line only two…read moreworkers. One of them left after she served 2 people. The other one moved at a snail's pace (Betty) is the name on her tag. She was helping with someone certified mail and was taking her time. She seemed to be enjoying the fact that there were 8 people in line waiting for her while she took her time- I've never seen anyone move so slow..... 4 people left the building without being served. I stood in line about 20 minutes and finally just gave her a post marked package. She was very passive aggressive had no intention of moving at a normal pace seemed to enjoy making people wait instead of helping them... closest to the worst customer service I have received... oh wait... there was no customer service......

Staff are friendly, professional and efficient. They recommend shipping options when available.read more

What a lovely post office experience I had at the Middleton post office! I shipped several packages…read moreright before Christmas and they were efficient, helpful, and patient with me and my two year old. Everyone was in good spirits, and it seemed to me that workers were actually enjoying their job, which is rare for a post office these days. I will definitely be returning to this location for my future shipping needs.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.

I shipped important paperwork from this location via Fed-Ex. I also paid for a return envelope. I…read moreNEVER got my documents back. I went back into Postal Express and was told there was nothing they could do. I went to Postal Connections-even though it wasn't shipped from there and they got me a refund!

Terrible, daughter went in to get a box to ship a 8x10x2 pic and she sold her a huge box. What a…read morewaste

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?