I was excited when UPS opened a store in Star. Prior to that, it was another ship and print company…read morein Star or drive to the UPS store in Meridian. The other store in Star presented some problems for me, so we have been coming here. I'll be up front and say that, prior to the last two times we have come in to this UPS store, I was happy. It's easy to return Amazon packages or ship my own packages. The time before last there was a very long line. One customer was taking a long time for his transaction through no fault of his own, and another, elderly customer was moving very slowly and running every card in his wallet multiple times in order to pay, which made his transaction take way longer than it should. Meanwhile, there was a third cash register (and a third clerk) who did nothing to alleviate the congestion. Today we came in for an Amazon return and to mail an 8x11" manila envelope with a thin catalogue type profile. My wife asked for the least expensive way to send it. The young lady quoted $16--for it to be shipped UPS. She did not offer USPS postage, which is what we wanted. My wife was confused. She hadn't asked for USPS but did ask for the least expensive. I think this young lady should have be intuitive enough to realize that USPS is the least expensive: $5 vs $16. She was very nice, however, and the situation was quickly clarified when my wife said that she would just take it to the post office and the young woman then offered that option. So, just putting this in my review so that these young clerks can be properly trained to offer all the options available, UPS or USPS.

I came in needing paperwork scanned, emailed and overnighted. Keisha was incredibly helpful and…read moreprofessional. She helped me every step of the way and handled it all effortlessly. I highly recommend this location .

This post office in Star is small but oh so cute. Not only is it good looking but it is centrally…read morelocated. Parking is easy out front. Inside you can drop off your letters or stand to the counter for more complex purchases. They state they pick up mail at 5pm inside & out but I saw it going out in the morning outside so it may go sooner. The employee I spoke with was friendly. It makes going to the post office fun

The staff here is so kind and friendly and I love their customer service interactions with other…read moreclients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star) I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?

I needed a quick notary service and was pleasantly surprised when I arrived. It wasn't the typical…read more"PO Box" mail service / shipping place. The Notary, Natasha Manire, was professional, quick and informative. I grabbed a gift for a friend (a set of 3 satin matching bags, various sizes) which was on sale and a peanut butter cookie (my can't resist treat), it didn't disappoint :) Super friendly staff and if you are looking for unique gifts for every occasion, stop in. Couldn't believe all the amazing treasures. Something for everyone. So glad I found this place.

They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.

The employees are so rude. There lines are long and self check for Amazon returns do t workread more

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

That was very, not happy. I was so upset that I paid $126 to not even get my package delivered The…read moreday was supposed to very disappointing. I did call customer service and request to refund. I will update and let you guys know if I do get a refund once it goes to my account. I had to literally call three times and their automated system is one of the worst I've ever dealt with. Definitely will go online next time to process my claim versus calling customer service first one I couldn't even understand that person didn't speak English well second time it was so much background background noise finally the third time they say the third third times the charm I guess it was I was able to get my refund processed.

Friendly and very helpful as I didn't have the correct return label printed. I was there at noon…read moreand she stopped to help me get my package sealed and printed the correct label. Thank you so much!!

The staff are so helpful. It's very clean. Using the app was easy and I liked the showing of the…read moretime we had left on each machine we used. They will do your laundry as well. Large washing machines and dryers for bedding. Go next door to Dickey's or McDonalds for a snack or meal!

Very clean, very organized easy to navigate and use equipment. Helpful staff. I'll be returning.read more

I shipped important paperwork from this location via Fed-Ex. I also paid for a return envelope. I…read moreNEVER got my documents back. I went back into Postal Express and was told there was nothing they could do. I went to Postal Connections-even though it wasn't shipped from there and they got me a refund!

Terrible, daughter went in to get a box to ship a 8x10x2 pic and she sold her a huge box. What a…read morewaste

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

I wanted my hand copied recipes copied professionally in ringed binders for my daughters. I copied…read morethem in a nice recipe binder I found online and wanted all children to have color copies for a keepsake from mom. Ben did a quick and efficient walkthrough process to give me choices and quality I would receive. I can't speak to the value in comparison to other companies, but I can say the total came in at the exact price I was hoping they would not go above. The end product was just perfect as far as the limitation they had with size of paper. Paper weights and colors great. Everything in order and they were printed within a timely manner. As you can see from the photo the copy is a bit smaller, but all all pertinent information is perfectly clear.

Our family has had many years of association with the owners of Thorn printing! Their high…read morestandards and integrity is impressive! They put customers satisfaction as a top priority. I have used them for personal and business events from wedding announcements to advertisement posters and have never been disappointed. I would highly recommend them for all your printing needs. Thank you Thorn Printing for servicing the treasure valley for so many years!