I've been to more UPS stores than I can count in my life and this takes the cake as the best one!…read moreI'm always so shocked that every time I'm in here I never have to wait more than 5 minutes to be helped and they're so incredibly friendly. The partnership UPS has developed with Amazon to support returns is second to none; scan the QR code, give them your stuff and you're good to go! I'm so thankful to have this in the downtown area.

To Karen, usually i dont leave reviews but i just wanted to share some honest feedback. Every time…read moreI've interacted with Danae, she's been incredibly helpful and professional. She consistently provides excellent service and makes the experience in the store a positive one. That said, I've noticed a few times when you've been in the store, and your interactions with the staff come across as disrespectful and unnecessarily harsh. The attitude seems dismissive and unkind, and it really stands out--especially when the team is doing their best to help. I hope you take this as honest feedback. We all benefit from showing each other basic respect, especially in shared spaces like this. Thanks for taking the time to read this.

Making copies. At least Erin didn't go full SNL on me and say, "Charlesmeister, making copies"…read more If only could make copies with most likely the most complicated copy machine on the planet. Thankfully, Erin saw me suffering from afar and rescued me. This store consistently delivers and today was no different. Thanks to Katrina and Erin for helping me.

Excellent customer service at this location. The staff was very friendly…read moreand welcoming unlike other UPS store locations. They were very helpful and seemed genuinely happy to be there. Awesome staff at this location.

A very rude and abrupt young man took my Amazon return today. His grumpy attitude was unnecessary…read more I won't ever go back. You guys sure know how to ruin a beautiful, sunny day for someone. A smile and helpful attitude would have changed everything!!

Something has changed in the past several months over a 3-year-period when I began going into this…read moreUPS location. The bldg is not brand new, but something is different, It looks brighter. It looks cleaner. It looks more organized. It's more efficiently run. It looks like a well run business; it is a stark contrast for the better. The team of employees is even friendlier, more professional, the lines of people going into the store move faster. Whoever is managing this store at 104 E Fairview Ave has higher standards in management, is a keeper, a lucky find for UPS. Congratulations to the new management!

Person working there wasn't to interested in helping me. I was just dropping off an Amazon package…read morefor return.

It is absolutely ridiculous that a few days before Christmas this location only has one person…read morescheduled to work. Bless her heart, she tried her best. The management needs to do better.

This is my go to place for shipping, Amazon returns, and a mailbox that gives you a physical…read moreaddress for your business, not just a PO Box. Service is always fast and friendly and their prices are reasonable for the services they provide.

The first time I came in to use the Amazon return feature, I didn't have a cardboard box so they…read morecharged me $3+ for a box. Ok, that's fine, I will do better next time. Next time ended up being three weeks later, so I brought in the return in its ORIGINAL packaging, and the employee said, "this box doesn't work, it needs to be a plain cardboard box." So they've gotten me to pay over $6 for two return items that don't even add up to $30 in value. Does that make sense to anyone??

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

If I could give zero stars, I absolutely would. This place is always overcrowded because the…read moreemployees are NOT trained. They're thrown out on the floor/counter with absolutely no idea what they're doing. I have been to this store probably 10 times and every single experience I've had has been horrible. I first thought it was because they were super busy, but it's because nobody at the counter knows what they're doing. I refuse to go back.

I went to this postal plus on Parkcenter to send a letter and certify it. I was charged $8. it…read morenever got to its location and there's no record of it. Horrible service, rude and I will never use them again! Sandra Bonneau

This is a great location lots of parking near the albertsons. I found the staff to be super…read morefriendly and helpful. Lisa, Skyler, actually everyone that works there is very, very nice and super helpful.

All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

Went the week before Christmas, door says they are open until 6 and they were closed at 5:30. Won't…read morego back.

We requested a hold on our mail when we were going out of town. They were supposed to deliver all…read moreour mail the day after we returned. The day we were traveling back, they sent me a email or text saying the mail would be delivered the next day. We did not receive our mail that day or the next but got it in the third day. Not very good service! I do like the ability to hold the mail by logging in on a computer. A lot better than the old way of filling out a yellow card.

if I could leave zero stars I would. every package that goes to the Boise facility, your people…read moredon't bother to send it to the right area. so instead of it going 2hrs south, my packages ends up in Wisconsin or Michigan. I know it's not just mine, it's happening all over the us, and usps seems to do nothing about it. pay a little extra people and have better chances with fedex or ups.

After cleaning up battery acid and replacing our RV batteries, our hands were pretty gross and just…read moreneeded a place to wash up. We were parked in front of Wrap World Ink, so we popped in and explained what was going on. Tasha didn't hesitate, she kindly let us use their restroom to wash our hands before getting back on the road. It was a small act of kindness, but it meant the world after such a chaotic hour.

Took a little longer than promised, but we'll worth the wait…read more Casey did an excellent job of explaining the process and doing the application itself. Final cost was even less than the original quote.. COULDN'T BE HAPPIER!