These rocket scientists would not let me ship. Rifle stock…read more They sent us to another group of brainiacs and they still would not ship it. I have shipped all kinds of guns parts from ups stores all over the place. I am a retired fed agent. Terrible excuse for customer service and the last time I waste my time on these wastes of time.

A few years back I started using business services at this location when it was owned by Dan. He…read morewas a hard working pleasant man. I was a client for 5 years. With the newer ownership, the GM is a very angry, rude and spiteful woman. (Picture the lunch lady in Jr high who wants to force you to eat overcooked Sysco green beans.) I've watched her get mean with customers for all kinds of reasons, refusing to ship things she's suspicious about, refusing to ship medications... like she's the postmaster with all the authority. She closed my business mailbox for some late payments when I thought it was on auto renew...oops...and she seems to enjoy conflict and talking down to people like she's already arrived at the sumit of all our career aspirations. It's a gross place now. It's better to drive down the street where your business will be appreciated. Avoid at all costs.

Making copies. At least Erin didn't go full SNL on me and say, "Charlesmeister, making copies"…read more If only could make copies with most likely the most complicated copy machine on the planet. Thankfully, Erin saw me suffering from afar and rescued me. This store consistently delivers and today was no different. Thanks to Katrina and Erin for helping me.

Excellent customer service at this location. The staff was very friendly…read moreand welcoming unlike other UPS store locations. They were very helpful and seemed genuinely happy to be there. Awesome staff at this location.

I came in with a tricky (to me) return, that I'd been struggling with. Molly knew exactly how to…read morehandle the issue and was incredibly nice on top of having the expertise! Thank you Molly!

Customers are treated like helping them is a burden. Very unfriendly for something as simple as…read moredropping off a relabeled package.

Person working there wasn't to interested in helping me. I was just dropping off an Amazon package…read morefor return.

It is absolutely ridiculous that a few days before Christmas this location only has one person…read morescheduled to work. Bless her heart, she tried her best. The management needs to do better.

This is my go to place for shipping, Amazon returns, and a mailbox that gives you a physical…read moreaddress for your business, not just a PO Box. Service is always fast and friendly and their prices are reasonable for the services they provide.

The first time I came in to use the Amazon return feature, I didn't have a cardboard box so they…read morecharged me $3+ for a box. Ok, that's fine, I will do better next time. Next time ended up being three weeks later, so I brought in the return in its ORIGINAL packaging, and the employee said, "this box doesn't work, it needs to be a plain cardboard box." So they've gotten me to pay over $6 for two return items that don't even add up to $30 in value. Does that make sense to anyone??

The print service at this UPS store is the best! I had a large, poster size collage that I wanted…read morescanned at high res and a copy on poster board made. The Printer tech, also the store owner, was beyond helpful. Not only was the service excellent and the results the best possible given the original, the enthusiasm for this work was amazing. I haven't seen that level of enthusiasm for providing a service in a long time. And, the value! Wow, it was so affordable. I will drive the distance to have this shop provide printing services. Many thanks for your great work.

The employees are so rude. There lines are long and self check for Amazon returns do t workread more

Convenient location, friendly and always helpful staff. Postal Plus is a much needed service in our…read moreneighborhood and has saved me countless trips to the dreaded main post office. Yes, they do Charge a nominal fee for pre-paid returns ($1) but honestly I would gladly pay to know my package arrives safely. Postal plus has limited Saturday hours which is an added bonus for those with an irregular schedule or last minute needs. I did rate them only 4 stars due to some inconsistent in services. To be fair this may have been during the transition of ownership so YMMV. I would like to see the following services available Key duplication and notary services.

I have been using this Postal Plus for almost four years. The staff wasn't the friendliest but the…read moreservice was adequate. This past Saturday I went to send three of the same size small packages. After the second was done the woman asked me to stop blowing on her. I have allergies and was exhaling through my mouth but was definitely not blowing on her and said so. She kept up with this and I responded, and I picked up my third package, paid for the two and left as the clerk was yelling "get out of my store." Several times. Today I went back with my third package and was told by the owner's son that they had reviewed the camera feed and decided I had behaved "unprofessionally" and was no longer allowed in the store. I have never experienced such bizarre behavior anywhere before in my life. Is it a customer's responsibility to behave professionally when being insulted by a clerk saying something untrue? I think not.

All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

They're one of the only spots to drop off DHL packages so we attempt to come here 3+ times a week…read more I say 'attempt' because multiple times we have shown up during their stated hours, they're not here. They have a common routine of leaving 10-15 minutes early and in todays situation, saw us walking up with packages and still walked to their car over 10 minutes before they were meant to leave. We drive 20 minutes each way to get there, so their inconsistencies can be really frustrating. When you do get inside, prepare for them to voice their frustration with needing to scan items and/or give receipts of drop off. If there were other options, I'd use them. In the meantime, plan on arriving later than their stated start time and we'll before their posted close time.

The staff always seem so bothered by every single person that they help. They do not seem like any…read moreof them actually want to be there. The service is always so poor. I will drive out of my way to go to any other locations if I have to actually talk with someone. Same price at all the locations.

We requested a hold on our mail when we were going out of town. They were supposed to deliver all…read moreour mail the day after we returned. The day we were traveling back, they sent me a email or text saying the mail would be delivered the next day. We did not receive our mail that day or the next but got it in the third day. Not very good service! I do like the ability to hold the mail by logging in on a computer. A lot better than the old way of filling out a yellow card.

Everyone here is very polite and happy to help with your issue. Of course there's the usual post…read moreoffice issues of misdelivered mail or whatever, but that's been an issue since the invention of mail delivery. Seriously, complaining about mail issues is like complaining that you have to put gas in your car. Yeah, it's a pain in the ass on occasion but that's just a fundamental truth to its operation.

The service is good when you physically go to the post office. Mail delivery by this post office…read more(83616) is horrendous. Packages "out for delivery" are either delivered to the wrong address or returned to the Eagle P.O. for processing. The phone is NEVER answered so resolution of issues requires a trip to the post office.