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Boise, ID

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The UPS Store

3.2 (24 reviews)
Closed • 10:00 am - 3:00 pm
Updated a few days ago

Services - The UPS Store

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1 year ago

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10 months ago

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2 years ago

I have used this location several times and found staff knowledgeable and friendly. All my packages arrived as expected.

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2 years ago

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2 years ago

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4 years ago

Charged me $35 to mail a 3x5 photo from Boise to Middleton. Should have gone to the USPS where a flat rate would have been under $5

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5 years ago

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3 years ago

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9 years ago

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Thank you for your business. Always glad to help you with your needs.

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4 years ago

If your return is even slightly confusing prepare to be talked down to and told you are wrong rather than them offering solutions.

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3 years ago

Very helpful! They answered my questions and made suggestions to ease my shipping situation.

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6 years ago

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Thank you for your kind of your words and your business.

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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8 years ago

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6 years ago

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11 years ago

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10 years ago

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8 years ago

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8 years ago

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8 years ago

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9 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

“This is my go to place for shipping, Amazon returns, and a mailbox that gives you a physical address for your business, not just a PO Box.”

Mentioned in 2 reviews

Read more highlights

PostalAnnex - Office Supplies

PostalAnnex

(12 reviews)

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

United States Postal Service - A opened Christmas card

United States Postal Service

(12 reviews)

I have only been to 2 offices in town. The Marigold location is my go to. The Cole Village is my…read moresecondary post office. The only time I really hit up the post office is during the holiday season. You would think as many people come to drop off packages and get stamps that these postal workers would be annoyed or grumpy. I have come all hours of the day and they are always nice! Came in for my yearly Christmas stamps today. The postal worker got me my goods and sent me on my merry way. There was a line formed by the front door and the 2 workers handled it like bosses. If I ever move, I probably would drive clear across town just to use this office. They are really nice and I appreciate their hard work during this chaotic time of year.

My mail lady sucks. She does not deliver our mail on Saturdays. I get an email every morning…read moretelling me what is to be delivered that day. Without fail on Saturday, I get that email and then none of that mail shows up until Monday along with all of Monday's mail. Once I did not get a letter for two weeks after the picture was emailed to me. It was a disbursement check. When it finally showed up, it was in my scan of pictures again for the day it was delivered. I spoke to the post office. She had misdelivered it and so it had to go back through. Another time I had something that had to be signed for. She left the notice on my door. I signed it and put it in my mailbox the next morning so she would deliver it in a couple of days and forgot about it. Then I left town and was gone for 10 days. TWO WEEKS AFTER I got back I got a reminder notice and it said to come pick it up at the post office. I went right down only to find out the thing that I needed to sign was from the INTERNAL REVENUE SERVICE. WTF? I filed a complaint and wanted to speak to a supervisor. They took my number and said someone would call me. That was a couple of months ago now. Still no call from anyone. Still no Saturday mail. Now today, I am currently on hold to speak to someone from USPS. I had a package that was to be delivered yesterday. Showed up on my email but was never delivered. I went into my dashboard to see where it was. Went out for delivery, but was never delivered. Now it says I have to go pick it up. Again, WTF?!?!?!?! Did I mention my mail lady sucks? JUST DO YOUR DAMN JOB! And just in case you think I am just a disgruntled person who hates the postal service? My husband works for the postal service. He is a mailman. Even he says this is BS.

The UPS Store

The UPS Store

(36 reviews)

Each UPS Store is a little different and I'd experienced a patient, helpful staff at the State and…read more18th so I called ahead to see if they could handle my complex request. I spoke to Zoltar and after our conversation, I had complete confidence in this location! I was greeted by Noah and she was already filled in on my "baseball" order and staff already pulled the 6"x6" boxes for me. Nice! I had about a dozen personalized calligraphy baseballs to ship to individual locations. And I was using a colleague's credit card. None of this phased Noah! She helped me package each box with the baseball and customized note. Noah made my complicated task easy. Thanks, Noah (and Zoltar too)!

If I have to get a passport photo that I have to live with for the next ten years why are you…read moreshooting it on a Nikon Cool Pix from 2006? I seriously looked like a serial killer. $20 bucks later, and a grimace on my faca as I walked out... I reluctantly called the AAA where they had a real DSLR and charged me $5 less. As a photographer I was taken aback. so - One photographer to a business that has a small photographic business within; Take a little pride in what you offer, even if it's a dumb passport photo. The kid was nice but should have reshot the one picture he took of me before printing, spending 8 minutes cutting out and charging me... expecting me to have to live with it for a decade. Also your camera isn't worth the $20 you now have of mine. Please upgrade for the love of every person in need of a new passport photo.

Postal Plus

Postal Plus

(23 reviews)

Convenient location, friendly and always helpful staff. Postal Plus is a much needed service in our…read moreneighborhood and has saved me countless trips to the dreaded main post office. Yes, they do Charge a nominal fee for pre-paid returns ($1) but honestly I would gladly pay to know my package arrives safely. Postal plus has limited Saturday hours which is an added bonus for those with an irregular schedule or last minute needs. I did rate them only 4 stars due to some inconsistent in services. To be fair this may have been during the transition of ownership so YMMV. I would like to see the following services available Key duplication and notary services.

I have been using this Postal Plus for almost four years. The staff wasn't the friendliest but the…read moreservice was adequate. This past Saturday I went to send three of the same size small packages. After the second was done the woman asked me to stop blowing on her. I have allergies and was exhaling through my mouth but was definitely not blowing on her and said so. She kept up with this and I responded, and I picked up my third package, paid for the two and left as the clerk was yelling "get out of my store." Several times. Today I went back with my third package and was told by the owner's son that they had reviewed the camera feed and decided I had behaved "unprofessionally" and was no longer allowed in the store. I have never experienced such bizarre behavior anywhere before in my life. Is it a customer's responsibility to behave professionally when being insulted by a clerk saying something untrue? I think not.

The UPS Store

The UPS Store

(18 reviews)

Sometimes you're in the right place at the right time. This was one of those occasions. I was at…read morethe Mall to meet a friend which was very impromptu but I had to mail my HOA invoice since they are not in the 21st century to take payments over the phone and I had I throwback to the 80s send a fax. Talk about living in the past. I should have got my 8-Track player out and put in the Smokey and Bandit tape with Jerry Reed. Nonetheless, I quickly accessed my Yelp application and saw that there was a UPS store on Milwaukee sandwiched in a strip mall that also has Five Guys, FireHouse Subs and Happy Life CBD. I waked in and bright and cheery young cashier smiled and greeted me. We chatted about 'old tech' and then we started the clunky process of doing a cover sheet and sending a fax. I checked out the LovePOP cards all while carrying on a friendly conversation. The store is not large but has all that anyone would need to take care of business. There are PO Boxes, copy machines, office supplies and Saddle bags that are made in Idaho. How'bout that! Another customer arrived with an Amazon return and Amanda was efficient and pleasant. I felt bad that it was taking so long but she apologized saying that faxing these days depends on where it's being sent and the receiving fax. Shortly thereafter, Amanda appeared from the back and greeted me and we talked some more about the LovePOP cards and the exquisite work involved to create the cards. I handed over my envelope that needed to be mailed to the HOA and it was compliant with the old stamp that I had found in one of my desk drawers and moments later- BRRRRRRRR-DINNNNNGGGGGGGG-DINNNNNNNG-BEEEEP_BLOOOPPPPPPPPP. The fax was going through. Wow. What a relief. I felt like I was just crowned the MVP of the Super Bowl and I was getting to go to Disneyland but I was just as happy to pay $1.00 and get my confirmation letter. If you're in a pinch and need to do some taking care of business with or without Bachman Turner Overdrive, then the UPS Store on Milwaukee is pitch perfect for your needs.

Supposed to open at 9:00 Saturday. Went at 9:15 and no one there and doors locked, no answer on…read morephone

The UPS Store - shipping_centers - Updated October 2026

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