It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

Very helpful here. I had a package to send and it was no problem here. Then, they have so many…read moreinteresting things to look at along with coffee. It's a fun little store to explore!

Quick, dependable, competitive pricing, strong selection, and open till 9 pm. Friendly and…read moreknowledgeable staff. Logical store layout. What's not to like?

I have a thing for Staples, don't know why, but they have always done me right, whether it be via…read moretheir website or by visiting any store. I came in here looking for printer cartridges, but the store was out of my type. The lady that helped me was very friendly, and made sure to give me the sale price even though the items were being shipped in to the store. Staples, to me, has always been fairly competitive with their prices, even beating out Best Buy in electronics from time to time.

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

I had to pop in for a return while on this side of town. There was a line but the staff was nice…read moreand got everyone through quickly. I also didn't realize that there was a self-serve kiosk for returns until I saw someone else use it. I will try it out next time.

Caleb greeted me immediately when I walked in and helped me through the process of printing a new…read morelabel and packaging my item in the appropriate package. As someone completely unfamiliar with what I needed to do, I really appreciated his help. Everything worked out great!

When there is a line forming you shouldn't chit chat with the customer who has already been helped…read moreby someone else ... it's incredibly rude to other people by you thinking you're being friendly and personable. I have a job and a life I don't want to stand in line for any amount of time because you want to be nice. With that you were not nice to me or other gentleman behind me when we had to wait and you were not nice to me when you helped me out. Good customer service isn't picking and choosing when you decide you want to work and don't want to work. Great you 3 have nothing better to do - I do. I don't want to hang out and talk to the fedex guy. You go to work to work not fawn all over some woman I was second hand embarrassed.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.

They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

Jackson was awesome. Shannon ought to take a step back and look at the bigger picture. I was sent…read moreto drop off a return and a label was forgotten. He helped me get it emailed to the store and print it. It was in a poly bag, but awkward and the label wouldn't apply well. He grabbed a used amazon box from the ground that was left by someone and put it in real quick for the label be properly affixed, efficient, and faster to get to the next customer after me. Shannon took it upon herself to chastise Jackson in front of me saying "Where'd that box come from? Did you give him that? Jackson responded yes. Shannon said "we don't do that! And don't do that again!" As a manager, I'd keep Jackson and train Shannon if she's a trainer. Rules/policies are great, for when they support efficiency, speed, good order/discipline and ensure customer satisfaction. Jackson critically thought on his feet and maintained efficiency, speed, accomplishing the job well, and getting onto the next customer. Shannon, learn to ask other employees "why" they do what they do instead of assuming the worst from the get go, and provide correction away from the customer's face if the "why" isn't valid or justifying breaking a policy. Discipline to policy is great, but not when it's at the expense of the company or customer's.

We get all of our Musical Scripts printed here. They are super dependable and always have it ready…read morefor us quickly. They are polite and the last time I had a script printed, I found the sweetest note slipped into my script from one of the employees. It's rare in this world for people to take the time to do things like that and it was very much appreciated. I'm also amazed at everything else they do aside from printing. Check out what they offer and see if you can come support this business! Well done, Copies Plus!

Still strolling down memory lane, we came across a family book pertaining to my late grandma's side…read moreof the family, the "K" family (a very German moniker I might add). Flipping through the book and my renewed interest in discovering more about my family tree made me want a copy of my own. Mind you this was a spiral bound book filled with many interesting facts about my family, heck I was even in the book since it was first published in 1985. Grandma recalls having this book bound before by the team at Copies Plus so we went down to place an order for yet another book to be created. The gentleman behind the counter was very nice and accomodating. He looked the book over and agreed he could do it the same way. I think it took roughly all day for them to do it and we picked it up the next day. The book was exactly like the other and I couldn't wait to get home with this to discover more about my family. It now sits proudly on my coffee table and with many thanks to Copies Plus and of course Grandma!

When my washer stopped working I had to find a laundromat. Breeze Better Laundry was a great find!…read moreTheir hours of operation allowed me to go in before work and get caught up on laundry. They have clear instructions on how to use their machines. It's very clean and safe!

Highly efficient commercial washers and dryers! The stores are always super clean, the staff is…read morehelpful and appear very knowledgeable about their machines. Breeze offers complimentary eco friendly laundry detergent, and as if that's not enough, they have a Wash & Fold service as well.

I took in a singer feather weight machine from the 1950. Wasn't picking up bobbin thread, Turns…read moreout to be my needle was to short. But any how I get it back with a piece of fabric with really nice stiching under my needle. To show how good it was sewing I guess. So I go to use it and the bobbin thread makes a big jammed up mess on the under side of fabric. I look at it and they have the bobbin casing but in wrong. So I got my screw drivers and put it back like it is suppose to be done. What machine they used to sew on that piece of fabric. Because it wasn't mine.

Took my Janome computerized machine in to have a new bulb put in behind the screen where I can't…read moreget to. I finally got it back a month later. I had to pay an extra 20 bucks to get it rushed. And never called me when it was finished. They did some extra work on my machine when I got it back that I wasn't expecting. The owner's wife said they did a lot to it, including using a Dremel which really bothered me. Got it home tried it out. It's making a metal rubbing sound. I used it for a few days not happy with the way it sounded. I know my machine and it was smooth running before. I took it back. She put it on a padded cushioned platform and it sounded OK. I couldn't get it to act up. As soon as I took it home, it started again. So I used it for a while and then it got worse. The thread started tangling like dreadlocks. So I was on my way to take the machine back when I decided to go someplace else that would've been the third trip back. I found a nice place in Boise that worked on it. They tried it out and they could immediately see there was a problem. It took them a while, but they discovered my wick was missing from my machine, the face plate was sticking up, and the feed dogs were bent!! I knew something didn't feel right. It was wobbly when I got it back from Johnson's. Before these folks took over Johnson sewing center. It used to belong to the uncle. he was a very nice guy and really knew his machines. He told me he was going to train his nephew to take it over. The place now is rundown, filthy and the outside is worse. I'm never going back.

The service is ok, why do they want to know what's in the package?? Weird. None of their business…read morereally as long as it doesn't contain any of the hazardous materials then they shouldn't be worried abt what's inside. So now I use the kiosks. Parking is a bitch. It's behind the building and there's only one entrance, if you miss it you must circle around the block!

Where do I even start.. LOCATION: terrible.. PARKING: terrible. ENTRY/EXIT: For driving in and out…read moreof the small parking lot is near impossible.. you have to spend 10 min driving around the one way blocks to attempt again.. OR you have to park across the street.... WITH ARMS FULL OF PACKAGES.. making multiple trips.. dont get me started on the doors into this facility.. they are PULL doors.. please tell me how thats possible when you have multiple packages to ship.. let alone the long walk up to the front door.. the customer service employees cant even answer questions.. I ship for a living and this is BY FAR THE MOST INCONVIENT location I have ever seen.. why are we asking elderly folk to park and walk all that way just to get to the front door.. then to have their hands full and can't open it.. also WHERE IS MY PACKAGE....i dropped it off 2 days ago.. the rest have updated shipping , minus ONE.. cant reach anyone on the phone.. your AI chat bot for being a federally ran business is also trash..