Curtis Coe evaluated our washer which was malfunctioning. He identified the problem, ordered the…read morepart, and replaced it a few days later. It was more costly than we thought, but Curtis did a great job.

UPDATE: So shortly after I posted this Mr Appliance called…read moreme. We talked about my problem. Marty came out and said the board is fine but my washer shouldn't be wobbling like that. He wanted to replace the struts, but didn't want to charge me any more money because he wasn't exactly sure if that was the problem. So he came out again replaced the struts. That didn't work. He said it could be a spot weld that needs re-welded or the ring is shot. Neither is worth fixing since we can buy a new washer for that amount. Mr Appliance didn't charge us any more money. They did right by me and I wish this was a 5 star but one employee needs to learn to keep his ears open to listen to customers and not voicing his opinions. Thanks again for making it right. This place doesn't listen to you. First off I told the office to call my wife, since she is home and I'm at work. I told them that the control board was replaced but it wasn't calibrated and personality checked properly. That is why it is unbalanced all the time. So Curtis showed up and right off the bat said sounds like the motor is going out, front load washing machine never clean your clothes, the pedestals are the problem, shock absorbers are causing it to be unbalanced, and finally said it was the struts are going bad (I mean the shocks). Of course he had to call his boss to confirm. So we gave them $130.00 for nothing. I just wish they had listen to me. I did a lot of research.

Jose is/was incredible! He's knowledgeable, a great communicator with an equally great work ethic…read more We will be using him many more times in the future!

Great communication. Works well with me in my rental houses. Highly recommended. So far has helped…read morewith dryer and fridge.

Bought a new Riccar vacuum here (never heard of the brand before) about 4 yrs ago. Best vacuum I've…read moreever had (I'm 70, so I've had a few!). Great suction (dog hair!!), not too loud, and lighter than any others; my last one, a nice, pretty Kenmore, was so heavy I ended up not vacuuming as often as needed. This one is a pleasure to use. Bonus: in my favorite color--purple! I read a review on Facebook from June 2021 by someone complaining about the lady being rude about her (the customer) wearing a mask. My guess is, since these folks are religious (based on signs in the store), the lady might be anti-vax and anti-mask. Still no reason to be rude to a customer.

Good service. Got our vacuum fixed and working again as a walk in, even though he was backed up…read morewith work.

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Responsive. Knowledgeable. Clear and thorough communication. Family owned business that is now my…read morego to company for my work horse household appliance. So blessed to have discovered this company. Justin and fam are top shelf professional and skill people!!

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

No one answers the phone. If you show up the door is locked . No website no way to leave an email…read moreor a voicemail because the phone goes to a fax . I didn't really want to work this hard to pay someone for a washer . If I hear from them I might improve this rating. As I'm looking through the window the washers and dryers do look nicely refurbished . Unfortunately I can't seem to buy one

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

My new washing machine arrived today and when they moved out the old POS appliance king one to…read morehopefully take straight to the dump - there was clearly an oil leak all over my floor. (See the last photo) Appliance King responded to this review on Google to say they have no recollection of me in their system, I'll give them a hint - I paid for the repair to be done the 2nd time with my card. Everything else is under my fiancé's name. So again, don't waste your money here!

The range that I purchased at this store (which is no longer in the location where I purchased it)…read moreworked for exactly 14 months and 6 days. The entire time the burners on the stove never worked correctly or rarely at best and the oven had similar problems. By not working correctly I mean you would select medium heat for one of the burners and find it heating at the highest (boil) level and then intermittently varying the level of heat. The oven also did not heat correctly but with a little experimentation and trial and error I learned to adjust to these oddities. Now 14 months and 6 days after I purchased this item from Appliance King the oven's heating unit caught on fire in two spots. I luckily was standing near the unit and noticed that it was on fire (in two spots) and I just turned the oven off and that took care of the problem but the oven does not work at all now. So I dug out the receipt and reviewed the "Warranty" information and this is the exact way their 6 month warranty was worded "6 month warranty - (IF NOT IN THE FOLLOWING CITIES (BOISE - EAGLE - MERIDIAN - STAR-KUNA - MIDDLETON - CALDWELL, AND NAMPA), ITEM MUST BE BROUGHT TO APPLIANCE KING FOR WARRANTY REPAIR) Notice the word NOT here in the first line of this "Warranty. In other words, the warranty is NOT in effect if you live in the Treasure Valley area (where you purchase anything from them). Based on how it's worded it means to me that there IS NO WARRANTY AT ALL UNLESS YOU DO NOT LIVE IN THIS AREA. Not that the 6 month warranty would have helped me but I find it odd that this company offers a 6 month warranty ONLY if you DON'T live in this area. I will now be looking for another range but I can guarantee that I won't be purchasing anything from Appliance King. And I will be examining the "Warranty" before I pay for another range.

Good price and rapport. Replaced the part a few days after ordering and took less than few minutes…read moreto install the new replacement part.

I was very disappointed. It started out great. They came to the house and looked at the washer. He…read morespent about an hour. The service call was $85. I expected a written quote or estimate. I called and emailed asking and nothing. It seems very strange to me when I call and it is a voice mail for a name I can't even pronounce and not the business. I only called them because they had good reviews.

Chris is the man! Highly recommended! Shows up on time. Returns calls. Knows his stuff. My…read moreWhirlpool dryer was making a horrible noise the hotter it got. Chris took that thing apart, found the problem, tracked down a new part now it works better than new. Thanks Chris!

I had a Samsung washing machine that randomly stopped working (wouldn't turn on). Chris was able to…read morequickly diagnose that the issue was in the main control board and after replacing it, the washer started right up and worked like normal. Saved me hundreds of dollars. He was very kind, knowledgeable, and professional. I will definitely be calling him for any future appliance issues.