This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

10/10 experience!! I had a last-minute appointment, and they were able to fit me in quickly. They…read morewere right on time and super communicative with their ETA. I had just moved into my house and wasn't aware of the condition of some of the appliances. My dishwasher wasn't really washing at all, so they came out to take a look. They thoroughly checked everything and let me know that I needed a new pump. They also checked the age of the dishwasher and explained that it was already dated. In this situation, they could have simply given me the repair price and made more money by doing the repair, but instead, they gave me their honest opinion--the same advice they said they would give their own family. They told me it would make more sense to invest in a new dishwasher rather than repair an older appliance in the condition mine was in. That level of honesty and integrity is exactly what I look for in a company. They were genuinely looking out for me rather than just seeing a dollar sign. I will 100% be using them for anything I need in the future, and I'll trust their recommendations if they tell me one of my appliances needs a repair. Truly appreciate businesses that put their customers first! Highly recommend!

We have a SubZero refrigerator. One of the computers went out and thank goodness they were able to…read morediagnose and fix it with no problem!

Nothing is worse than having your dishwasher break in the throughs of holiday baking and cooking…read more Western Appliance repair came to the rescue within the same week, diagnosed and fixed the problem in under hour and half. The whole motor had to be yanked out and replaced. Now it runs better than ever!!!! 10/10 would recommend. They also do a discount if you pay cash. Serviceman was prompt, reliable, communicative, and did the work well. Hopefully we won't need them again, but we know who to call if we have any future appliance issues.

Professional and efficient service. Refrigerator repair saved having to buy a new one!read more

They were very responsive for a difficult and unusual problem we had with our oven involving the…read morecleaning function. The service person was pleasant, efficient, and knowledgeable. After estimating the task, he came back as scheduled, had the parts sent to our home, and completed the job. He kept a clean and organized work area and brought with him all of the equipment he needed. We couldn't have asked for more.

I don't understand this way of doing business. I made a repair appointment, then they started…read moretexting me for a payment before they even came out!! I assumed it was another spammer trying to get my credit card information. When I didn't send the $, they cancelled my appointment. When I called them 3 times, they wanted me to talk to an AI agent!! Frustrating to say the least. I would never pay in advance for a service I haven't received!!

A1 Quality Appliance is punctual, efficient, and professional…read more I was given a two hour window when the repair person would show up. They (a trainee accompanied the job) arrived at the beginning of that window and immediately greeted me with a smile and introduction. They put on booties before entering my house. While they said they had never seen a fridge water filter get stuck the way mine was, they immediately knew what to do and were done in under 30 minutes. They went on to explain what they'd done, cleaned the entire area of any evidence they were there, and even gave me a discount since the problem was not caused by actions on my end. I recommend A1 Quality Appliance to anyone requiring service or repair to their appliances.

Terrible company. I called them because my washing machine and my dishwasher were having issues…read more The Tech came to my house and did only 2 things. He put a cup in the dishwasher, and a towel in the washing machine. After running them both he told me that the dishwasher leaks and doesn't have enough water pressure and the washing machine isn't making the noise right now. Then he essentially told me there was nothing he could do for either because the dishwasher was too old, and the washing machine wasn't making the noise while he was watching. He didn't even attempt to look for the source of the noise it has been making. The total was $340 dollars, to tell me that the dishwasher leaks and the washing machine wasn't making the noise right now. Obviously, I can see that. I called the office and the woman essentially told me there was nothing she could do. Apparently that is what this company considers "Quality Appliance Repair".

Absolutely Happy With the quality of Service ! Thanks ! They were on time and saved me A…read morelot of Money !

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

Rich promptly showed up when we had a fairly urgent issue with our dryer. Immediately you can tell…read moreRich is an expert at what he does. He had us all good to go in under an hour and stayed around afterwords for great conversation. He turned a stressful situation for us into a great afternoon! Thank you Rich!

Rich was awesome!! He was on time, professional, fast and did not overcharge us. I would highly…read morerecommend Western Appliance Repair for any of your Dish Washer Repair needs

Darryl repaired my tenant's dishwasher and washing machine in a timely-manner and at a reasonable…read moreprice. I highly recommend his company. G.R., Boise, Idaho.

Quick response. Honest. Above and beyond service. Fit me in during my emergency and tight scheduleread more

Jim's Appliance is an excellent appliance shop!!! Do not go anywhere else in the Treasure Valley…read more Greg helped us select the perfect microwave a few years ago. Don't remember the installer's name, but I do remember how impressed we were with his skills. This year our refrigerator needed to be replaced. Of course we went to Jim's Appliance. This time Stuart helped us. After asking what we had in mind he took us to the perfect refrigerator. His brother, Greg, placed the order. Today Andy and Drayton hauled off the old and very carefully brought in and installed the new refrigerator. The two gentlemen worked away very carefully and professionally. Thanks to Jim's Appliance we now have a great refrigerator and microwave.