I met Jessica on 6/10 needing two dresses hemmed up for a wedding in September…read more We had our fitting scheduled for 6/11 but it was rescheduled on her end for 6/20. We had the fitting at her home where she conducts her business. She was very friendly in person. On 9/9 I texted her asking if she had time to fit another dress in for a hem job to be completed by 9/29 as I was going on vacation and wanted to wear the new dress I bought, knowing it was only a few weeks- I asked if a last minute hem was possible, she said it was and we arranged for it to be dropped off 9/10. I picked up my initial two dresses 9/25 with no problem and confirmed the third would be ready 9/29. On 9/29 I messaged asking when I could come by to pick up the dress to which she replied she had not started it and could have it done by 9/30. I was unable to pick up 9/30 as my flight left the country then. So I told her I'd pick it up when I got back into town- disappointed I wouldn't have my dress but not the end of the world. I got back into town and texted 10/17 asking when I could get the dress. I didn't receive a reply, I messaged a week later 10/23 when I could get the dress, and if it wasn't ready I still wanted it (at this point it had been almost a month since it was initially due to be done). She replied that I could come 10/24 to get the dress, and asked "if she was able to hem it, did I want her to do so". After almost a month of having my dress she hadn't even touched it yet, despite her offering to have it done by 9/30 I told her if she hadn't started it don't worry about it- I'll come get it anyways, planning to take it elsewhere. She messaged me 10/24 telling me she did in-fact end up hemming it and I picked it up that day. While she did apologize over text for not having it done by the due date back on 9/29, she did not mention or apologize in person for it being a month late I understand the fall is considered "wedding" season but over-committing and not meeting pick-up dates despite assuring it would be fine, and not even doing the hem until the night before I told you I wanted to pick it up is super frustrating. Communication wasn't great either, often waiting awhile to hear back over texts despite it being her preferred method of communication. While my first experience was good and everything was done in time, the second experience did leave a bad feeling about going back for future alteration needs.

Saved my butt!! Needed a last minute alterations, it was done EARLY, and work was excellent!!…read moreCannot praise her enough!!!!

Fast service and very accommodating. Great service . Got jeans hemmed up in two days when no one…read moreelse would do it. Good people

Do NOT give them any thing with holes in it that you want tailored and repaired. I had to pre-pay…read moreto repair two long sleeve flannel shirts with holes in the elbows. They charged me $80, and a week later when I picked them up I was flabbergasted at the atrocious job they did. A blind paraplegic cat hopped up on Red Bull suffering from epilepsy could do a better job. I mean, just what the heck was there goal with this repair? I could have bought new shirts for what they charged, and thanks to the phenomenally bad job they did, I need to.

Only positive things to say about this place thus far! I initially found them after posting an…read morealterations project on Yelp, and Jimmy C responded super quickly with helpful info about when their alterations expert would be available. He also provided pricing upfront, which I found very reasonable. From the moment I walked in, I was greeted with friendly smiles! Since moving here this past September, I've been searching for a reliable dry cleaning and alterations spot -- and I think I may have found it. Morgan took care of my dry cleaning ($6 per garment prepaid -- love that!), and Michael helped me with my alterations. He was incredibly helpful in walking me through what was needed, what could realistically be done, and even left the pins in a few garments so I could go home, think it over, and move around in them before giving the green light. I really appreciated that thoughtful approach since I'm still on the fence about altering a couple items I didn't spend much on to begin with. Turnaround times are also great -- dry cleaning by tomorrow and alterations by next week. I'll post updates once I pick everything up! So far so good!!!

Poor laundry service, Poor customer service, and Lies…read more I won't be going here anymore... I used to bring them my button down work shirts, $100+ Ralph Lauren polo shirts. They charge you in advance to get Fukked. I pay for laundered, pressed, No Starch and No Dry Cleaning! I got starched shirts back and they circled "light starch" on the ticket after the fact, my copy read "No Starch", Total dishonesty. I wanted them redone. I got attitude from the Hispanic girl. Picked them up today; I got back crispy shirts that the Owner, Jimmy Chianis, "Dry Cleaned" himself. The same girl said he tried to call me, but he did not call me, that was a lie. Cleaners get so many items that they often make mistakes. Don't be dishonest and lie about it. Admit your mistakes and correct them right away or lose customers.

Crystal fixed my tent quickly and really thoroughly. I am so grateful! She did a great job and was…read moreeasy to work with and communicative

I needed a cover fashioned for an unusually shaped piece of foam that covers the console between…read morethe front seats on my truck. I called Crystal and she said she could do it and gave me instructions on how drop off the items at her home. She called me about an hour later and said she was finished! Crazy fast service. The price was also super reasonable. An upholstery shop had quoted me a price of two to three hundred dollars, Chrystal's was about ten percent of that. I highly recommend Crystal's business!!!!

I cannot recommend Valentina enough! Valentina is a true master of her craft--her work is…read moreimpeccable, and my experience with her was nothing short of amazing. I contacted her a few weeks before my elopement after realizing my dress needed hemming. She called me back immediately and fit me into her schedule the next day. During both our phone and office consultations, it was clear she genuinely cares about her clients. She completed the alteration in just a few days, which was such a relief during the busy wedding prep. When I later asked if she could adjust the back length, she kindly accommodated me without hesitation. Even fitting me in on her day off to make sure everything was perfect. The final result absolutely blew me away. What I thought was impossible, Valentina made happen, and I was nearly in tears seeing my dream dress brought to life. Valentina's skill, flexibility, and genuine kindness are unmatched. I will be bringing all my future alteration needs to her. If you're looking for the best, look no further, you'll be so glad you chose Valentina!

Very rude and dismissive during consultation. First insisted, after one message from me, that she…read morecouldn't help me because supposedly I didn't know what i wanted (i thought that was what a consultation was for?), then insisted she was fully booked. All the way to October.

Brooke works from home and is certainly dedicated to her workspace. She did an amazing job on my…read morebridesmaid dress. I only needed it hemmed, but she went the extra mile to point out some details that I missed by securing the shoulder straps as well as fixing the bra pads from creasing. I am in love with her work and will definitely be a returning customer if I need some more tailoring in the future.

She did a beautiful job transforming my grandmother's 59 year old wedding dress for me- I looked…read moreand felt like a magical princess!

His work is impeccable and professionally done. It doesn't matter what I take to him-- he knows…read morehow to work with it. Plus, his prices are reasonable.

Great work at a great price. Larry is not a talker but he lets his work do the talking. And don't…read morelet the other reviews about him being rude deter you. He just wants to know what needs to be done and then he does it.

The owner does a good job, and is quick. There is no funny business, not a lot of friendliness, but…read morethe owner is a straight shooter whose aim is to get your job done quick. She only accepts cash to keep her costs down. What I went there for: Get my pants hemmed. For folks worried about getting their nice suit hemmed, have no fear. I brought over my new Bonobos suit(pants). This is part of a $600 set that I saved up a years worth of clothes money first. I trusted Chi with these and she did not fail. Cost: $10. Prices are not listed, but at least this will give anyone an idea about one item. Could be more or less depending on the mood of the owner. Call beforehand, let her know you're coming in. She's working with your prized fancy positions, just be smart about it.

I found Chi's business on Yelp and called to see if she could rush a dress for me. I just moved to…read moretown and needed a dress hemmed four inches asap. She told me to stop by and she would look at the dress. When I arrived she was very kind and told me she would be able to get the dress done in time. I tried it on and we agreed on the perfect length with the shoes I was going to wear. She pinned it and took down my information and called me back the next day! She had it steamed and ready for me to pick up! It's perfect and I'm so grateful I found Chi's business!!! It was a great price for her getting my dress completed so quickly. I highly recommend Tailoring by Chi! I will be bringing her all my items I need tailored!

Been going here for years until my girlfriend had a horrible experience, so much so that I recently…read morestopped going there and decided to write this review. She had a leather jacket cleaned which took four months to get done. This is after she was told 2-3 weeks. During the wait, she would call numerous times with them saying they would get back to her but never doing so, on other calls saying they didn't know the status or where it was at. On her last call to them, the manager Chelsea openly laughed at her concerns and offered nothing for the trouble. After requesting that it shouldn't be paid for since it took four months, Chelsea said it wasn't really their problem since it's done by a third party. The manager showed no remorse and was even insulting when inquiring about the status of the item and it taking so long with little to no communication or explanation.

I just had a great experience with their dry cleaning service…read more They said they couldn't guarantee one of my hand made 18th century dresses that needed dry cleaning, and I had to sign a statement saying that I knew there was no guarantee they wouldn't ruin it or not get it clean. But it came out beautifully; it's clean and they didn't ruin it at all. They also cleaned a formal dress and a wool scarf, all of which came out beautifully. The pricing is very reasonable too; all four pieces were about $42 to clean, which is great for a large, handmade dress. I was expecting the dress alone to cost more than all four together. It was incredibly fast for a busy time of year too. I dropped my order off on Saturday and it was ready by Monday evening. The gentleman who was working when I picked up my order was friendly and he even noticed that one of my items needed to be adjusted on its hanger before I left the store. I will definitely continue to use this business for my dry cleaning, which is the only dry cleaner in my neighborhood.