I was talking to one of the sales reps on Facebook marketplace about buying a gas stove and have it converted into propane. She said they will do that for me in house for free so I told her I will take the stove and then I drove down there 45 minutes out of my way and they told me they will not do that for me. So they were very misleading! I would never buy from them or recommend them. read more

EXPRESS APPLIANCE OUTLET - Appliances & Repair Near Me - Boise, Idaho

The standard of service with this business is beyond amazing. I was dealing with quite a headache with a stove top situation going every which way but the right way. Over 3 weeks of issues and still not right. Express Appliance went up and beyond taken care of the situation in an incredible faster than lightning speed. With in just a few days they had the proper stove top ordered, installed and working properly. You won't go wrong giving them your business. read more

I bought an LG dryer one year ago and, just recently, a Beko dishwasher from Express Appliance. I highly recommend them for their knowledgeable sales team and customer service; I wouldn't consider going anywhere else for my appliance needs. read more

I bought new a washer & dryer. Got them delivered Sept 10th. Delivered by Zak & Taige. Great employees. Installed and ran thru a cycle. Very efficient. These 2 men were great. read more

Beware, they are passing off "scratch & dent" appliances as first quality... I will say that buying a new Frigidaire upright FFUE2024AW upright freezer from EAO was easy. Setting up delivery was easy & convenient. However, what I actually received from them did not meet my expectations of a "new in the box" appliance. This freezer was not cheap, it is big & has the bells & whistles to keep all the season's wild game securely frozen in the event of a power failure--a lesson hard learned. So why am I taking issue with this appliance? Right at eye level above the external temperature monitor display is a large scrape in the glossy white paint on the door. You would think I would have been advised of this obvious flaw prior to delivery to be certain I would accept it... nope. I guess the business model here is to just deliver & state "they all come that way"... (that is a quote from Express AO's owner!). In other words, deal with it. I did document the scratch upon arrival as did the delivery crew. I asked about a discount for the flaw vs refusal & redelivery. I was advised I would need to speak with the owner--they called as they were unloading, but he wasn't available. He never returned my call. When I did reach out again days later, I was told bluntly I could return it, but it was "new." I asked about exchanging it & was told "they all come that way." I was told he would not be adjusting the price, as it was new & fully functional. read more

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express Appliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company! read more

EXPRESS APPLIANCE OUTLET - Our new Frig! Thank you Express Appliance! - Appliances & Repair Near Me - Boise, Idaho

My wife and I happen to stop by as we needed a washer and dryer set as well as a refrigerator. We were greeted by Scott who told us to let him know if we needed help. They had a very large scratch and dent section with great prices. It was great to not have a sales associate following us around. After about 15 minutes of opening refrigerators John checked on us. We told him of our needs and he was very knowledgeable about the different features of the fridges. We found a fridge we like that had a slight scratch on it that we were happy with. He remembered that he had the same model almost the same price that had an almost invisible dent which we bought. Later on we spoke with Scott about a washer and dryer to which he had 1 matching LG pair that had almost no signs of scratches or dents. We will be back in the near future for a gas stove and a stand up freezer read more

I bought a dryer, clothes washer and refrigerator from this place. After a few months the washer broke which they did replace because of warranty. Two years later the refrigerator, washer and dryer all are complete unfixable! I had to pay almost 200 dollars for express appliance to send out someone to fix the washer, and even when they couldn't fix it I still had to pay. The guy who came out to fix was very nice and knowledgeable, and he told me that Express Appliance buys already broken appliances, fixes them enough so they will last their warranty which is 6 or so months, and sells them for a couple hundred less than brand new. He was honest to the point that he was quitting the company so that's pretty bad. This place is ripping you off, so go else where to buy. read more

EXPRESS APPLIANCE OUTLET - Express appliances broken - Appliances & Repair Near Me - Boise, Idaho

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First ever exprience shopping for used appliances and I learned it is a crap shoot. If you are making that gamble in the Boise area, I'd say it is a pretty safe bet to work with the guys at this store. Express Appliance is the resale and repair part of the business it seems and All Brands Appliances is the parent company. Look for the All Brands sign out front and the Express truck parked in front. Address is 609 N. Orchard Street in Boise. (Not yet entered in Yelp when I posted this review.) We would have not even bothered to pull in here given the location with pay day lenders and tatoo parlors as neighbors but Express came recommended by a local professional who knows her stuff. Both Mike and Andrew were super to help us review the in store options and had we needed a used washer / dryer set we thought we would temporarily (and in the end didn't) Express would have been our choice of provider for a set that was roughly a third of the cost of buying new. They do a full inspection and rehab on any washer / dryer they are reselling, provide a three month warranty and their delivery and set up fee is very reasonable, under $40 as I recall. Although we didn't find ourselves in need of used appliances based on our experience here we'd say you could be in the chips if you are and work with this business. Their inventory changes all the time, front loads are tougher to come by than top loads if you're in the washer / dryer search, and if you're willing to take a mis matched set they seem to be prepared to make a jackpot of a deal. THIS N THAT: 1) SERVICE CALLS: They make service calls to repair appliances and also provide hook up services for moved appliances. For either of those services we would happily have Express at the top of our "to call" list. 2) PARKING: Awkward small parking strip in front of store. 3) ACCESSIBILITY: Don't think I saw accessible parking at the store front. But if you can get out of your car and into the store, it is level in and throughout with ample floor space between displays. 4) SECOND LOCATION: They have another location in Nampa. read more

EXPRESS APPLIANCE OUTLET - Appliances & Repair Near Me - Boise, Idaho

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Great customer service. The person who helped us was so nice, so patient, and so helpful. We're really happy with our experience shopping here and love the fridge we ended up with. Definitely recommend stopping in :) read more

EXPRESS APPLIANCE OUTLET - Appliances & Repair Near Me - Boise, Idaho

Everyone was so good to me. I walked around and found a dryer that matched mine. I knew I couldn't walk away without buying it. I asked, maybe owner or management if I could put half down and pay the rest when I'd get paid. He turned me on to a service. My dryer is awesome! It works perfectly. Thank you! read more

Kevin & Robert were fantastic to work with. They had a great selection of refrigerators and were able to walk us through the best fit for what we needed. We even decided to look at all other retailers, but the friendliness and expertise was by far the best! read more

EXPRESS APPLIANCE OUTLET - Appliances & Repair Near Me - Boise, Idaho

I can't say enough good things about these guys. I've used them before for parts to repair a refrigerator and a dishwasher, and they've always helped by showing me diagrams and explaining the repair process. When my dryer stopped running over the weekend, I decided to give their repair division a reply. Manager Scott answered my call on the second ring, immediately diagnosed the problem from the symptoms I described, and actually tried to convince me I could do it myself and save a lot of money. I was short on time so scheduled a repair, which Scott said would cost $130 - $150 for the service call, parts, and labor. But Scott's encouragement motivated me to do some research, and I found a few YouTube videos that described the repair process which looked pretty simple. I stopped in to Express Appliance and bought the $25 part from Scott, who gave me more helpful tips, and I was able to fix it myself, saving over $100 in the process. You simply cannot go wrong with these guys. I'd give them 6 stars if I could. read more

As a landlord, I need reliability, courtesy and value in suppliers & vendors. Express has exceeded my expectations and helped me with simple requests, purchasing demergency services. They are delightful to work with and great to my tenants. read more

John was extremely helpful in finding us a washer and dryer set. The store is very clean and easy to maneuver around to get to what you need. Tons of refrigerators, washers, dryers and freezers. Very glad we happened in on this place! Thanks! read more

These guys were great! We walked in, explained what we needed, asked for some advice, and searched the entire store for the perfect fit. They are extremely knowledgeable, easy to work with, and very personable! Before you head to the box store, make sure you stop by and check out their inventory. It's always great to buy from a small business, especially when you get great service and a quality product for a fantastic price! read more

I've used this service several times for appliances and they are great! Whoever is calling me, whether it be from the office or the service tech, they are always friendly and give detailed information regarding the issue. They give comparisons on whether or not to repair or replace and have the option to buy a used product at a cheaper price instead of new. Overall, be sure to check out Express Appliance whenever you have an issue and they will take care of you! Fast, efficient, friendly. and informative! read more

Got a brand new Whirlpool stainless steel range that had a small dent in the right back corner which no one will ever see for an excellent price. Nice guys to talk to and deal with. read more

There is not enough room to say rotten things about this company. I bought a freezer from them two years ago and when it failed I had it diagnosed only to find it so broken that "It can't be repaired". now I get to buy another one. I going new this time and would recommend that to all who read this. I didn't buy that freezer - I rented it for two years - a very expensive rental! Avoid this company at all costs! read more

Great service in the store and in the home. I went in after being treated like crap by a competitor to buy a dryer. They ask what was going on with mine and suggested service it instead of replacing. They came to my home and serviced my washer and dryer saving me tons of money. The service man that came to my home was informative and very professional. Great team and company. Thank you. read more

* Couldn't believe what a great deal they gave us on a refurbished Frigidaire glasstop stove. Ninety day warranty, and they took our old junker stove to boot. read more

From the first phone call I made for a purchase inquiry through to the delivery of a washer/dryer set and fridge the staff at Express Appliance performed without flaw. This was no easy task either. I am an out of state buyer making the purchase for a rental property. The appliances I purchased were available at their Twin Falls store so had to be delivered to their Boise location then delivered to the residence. The delivery was on time, like right at the beginning of the scheduled window. The water line for the ice maker wasn't long enough to reach the wall so they gave me the additional piece. It was Braided Stainless no less. Wow! Dealt with a total of 5 individuals at 2 stores and everyone was on the same page. Double Wow! I am completely stoked with these guys and will definitely continue to do business with them. Thank you Express Appliance! read more

I needed to replace my refrigerator ASAP on a Saturday, ten minutes before closing time. I couldn't wait for Monday delivery, so I bought a nice looking, very clean unit and the employees helped me heft it up into the bed of a relatively high one ton truck. They even let me borrow the heavy duty cargo straps since mine were inadequate. I was assured of my purchase when they included a complete 90 day warranty. On a small percentage of sales they do have to make good on those, and this was one of them. The repair would have cost me nearly as much as I paid for the refrigerator if not for the warranty. They honored it and made the expensive repair, surely losing money on the deal. Despite the inconvenience and spoiled food when the fridge went out, the service after the sale earned them kudos. Thanks! read more

This company has some branding issues, but don't let that scare you away. They are an honest company that has earned our trust and loyalty. Have had 3 experiences with Express Appliance (or All Brand Appliance). We have purchased a used refrigerator and also a washer and dryer. They offer great prices on used appliances and they make sure each appliance is in great working order. They offer delivery and set up for a reasonable price. We've had all the appliances delivered and set up. The delivery guys did a great job and were respectful of our home. Each used appliance comes with a warranty. We had to use the warranty on our dryer. After having it for about 45 days, it quit drying clothes. We called and Express Appliance had a technician out that afternoon. He found the problem and fixed it free of charge. We also bought a a used refrigerator from them. A newer side by side. We had it about 2 years when the fridge side started freezing food. Called Express Appliance and they had someone out the next morning. The technician had the refrigerator fixed within the hour and the cost was fair. Both technicians have been friendly and professional. They work quickly and efficiently. Would not hesitate to call them for any appliance repair that we may have in the future. I actually put them in my contact list on my phone. http://www.boiseappliancerepair.net Express Appliance 609 N Orchard St Boise, ID 83706 208-344-6700 208-371-8676 read more

This place is awesome! The staff is very knowledgable, helpful & friendly. I dealt with Mike mostly, he was great! I went in for a fridge & ended up getting a freezer too because they won my trust right away. If you are looking for nice used appliances at a great price or just need parts, this is the place to go! I would highly recommend them, you won't be sorry! read more

Great service they went out of their way to provide a solid refrigerator and didn't try to over sell us.

I was referred to them by Western Appliance repair. The guy came, figured out the problem and then quoted me several hundred dollars above the estimate that I was given by Western on their behalf. When I complained, he said "it's just an estimate and the other people didn't know what the problem was". So I explained that I am upset about the cost difference so he decides to wave my "service" fee. I told him I would still pay it. He tells me no. So I told him I needed to think about the weather or not it is worth doing and I would call him. So I decide to do it and call but he wont talk to me or work with me because he told his company that I "REFUSED" to pay the service fee. I don't like liars. And this company hires liars. Told them they just lost my business for good. Needless to say, I did not use them and called Murf's. read more

These guys are fantastic. My poor old Neptune front load washer was at the end and proved too costly to repair. But since I paid for the service call I got the delivery fee waived on my replacement purchase. They had so many used washers from which to choose; all within a great price range depending on what you want or need and I found my "new" washer quickly. Everyone there was super nice and helpful from the first step to the last. Call these guys; you will not be disappointed. read more

Excellent Service! We came in with a broken part and they fixed it right away...definitely will be back! Thank you!!

I shopped at several stores and found that Express Appliance has a better selection of appliances and beat the other stores prices. The employees were quick to answer questions regarding warranty and concerns. The washer was delivered same day! They were careful taking the washer down and the old one up the stairs. I watched how they interacted with other customers that came in for parts. The employees did everything they could to make sure the customer had the correct part. I was definitely impressed and recommend them to other people. read more

Total ripoff! Extra costs added after guarantee that replaced parts would work. Left with not-working refrigerator over the weekend. And rude and unhelpful to my wife on the phone. Take your business elsewhere if you really expect your appliances to work correctly the first trip out with no extra fees. read more

I got a quote and I made an apt. When the guy arrived he was slow. He had to go twice because he was missing tools, each time 30min. his pants fell down, he didn't even pull them up. When he gave me the bill, I asked him to explain. He said I will just take the parts back! I told him to leave. I went to the office. I couldn't have a convo, the man rushed there to argue with me in the store, made excuses of how he didn't feel good. They said they are the cheapest. I will go elsewhere next time. read more

These guys were prompt, on time for the appointment and gave us several solutions to our dryer problem. We ended up buying a reconditioned dryer, received a good discount and free delivery (and pick-up of our old dryer). Overall experience was excellent! They took time to answer our questions and made the purchase easy. The warranty on the reconditioned dryer is great. read more