I've used Smith's several times now and they've always been super friendly and helpful. Several…read moremonths ago I had them pack and ship some things for me and all my fragile items arrived unharmed - going from Oregon all the way to Ohio. I like their location because I usually drop off packages on my way out of town and they are on the main road in Ontario that leads to the highway. Last week I had to send off a couple returns and ship a box back home but all three boxes were different carriers so Smith's was the perfect place to save time. They can also do things like faxing, copying, and printing. I believe they even have a notary. Having Smith's here is really convenient and they have great service. Jeannine is usually the one who helps me and she is always patient even when I have a lot of questions. She seems to really care about her customers and I never worry when I have to have them pack things for me. Side note - it's off street parking but it's four spaces (two and two adjacent each other). If you can pull through then it's fine but if you have to back out, well, I've seen a few people struggle with this so just be mindful when parking if cars are already there. It's really not that bad (My full size SUV has no problem backing out) but I needed to mention for those who are a little unsure when parking or backing out.

While on a trip, we left my husband's tablet in a motel. We contacted the motel, and yes - they had…read morethe tablet and gave us the contact info for Smith's. They picked up the tablet, carefully boxed it and shipped it back to us for a very fair price - Thank you Smith's!!!

Change your online hours! The website says your open, so I drive all the way there, only to find…read moreyou don't open for another 35 minutes. Not good business practice.

Got some flyers printed up there the people are really nice! Will definitely go back whenever I…read moreneed something printed.

This place saved me from being PILED in hunting clothes! I…read morereturned from hunting camp with so many dirty and muddy hunting clothes and bedding and towels. I did NOT want to spend my day off walking to and from the washer and dryer at home that is not in my home but rather in a detached shop, crossing muddy drives. No thank you! I did myself a solid favor and called them to ask if I could take them about 4 loads worth and they said come on over! I didn't drop off until around 11am and it was ready by 6! All of it! All of it was cleaned and folded for around $150! This WAS so worth it to me! I wasn't in the mood, the headspace, or had the patience to tackle all of this after hiking in deep woods in the wet and cold. I just wanted help and I was willing to pay for it! The team there were all so wonderful and friendly! They offered help to unload and load back up and were just great! I highly recommend them as a clean and awesome place to launder on your own using their machines but also for their wash, dry, fold personal service! Thank you all for helping me! I appreciate this business!

i really like doing my laundry here they have a quarter machine, and it even takes 20's They…read morehave a tv and a machine that you can try to win money the washers they have are big, like 3 loads in one, and by dryers and different size washers

The only laundromat in Ontario that I know of that accepts credit cards or allows you to pay with…read morean app. Has both self-service and wash & fold service with pickup. Of course, it's their app, I don't know if they will take ApplePay, Venmo, Cashapp, and the bunch. You could recharge their app from those apps, though, if that sounds complicated enough.

My friend and I asked for a $60 refund because the trailer they rented us broke our trailer hitch…read moreand we weren't able to use the trailer. The manager told us that we took the trailer and were therefore responsible for any charges incurred. When I asked to speak to the U-Haul field manager I was told that I was trespassing and I was shoved out of the building. I would give this store zero stars, unfortunately that wasn't an option.

My friend and I tried to get a partial or full refund off a $60 trailer rental. The trailer broke…read morethe hitch on our vehicle and we weren't able to use it, luckily we were able to tow it back with a different vehicle the following day. When we asked the manager, we were told that were responsible for all charges because, "how do we know wether you used it or not". When I asked to speak to the U-Haul field manager I was told I was trespassing and then physically shoved out of the establishment. I wish I could give this place a zero star rating.