I had to get a box returned and I had to come back 3 separate times as the wait times were absolutely ridiculous.
This is not a place that you can expect to get a package sent before work or during lunch unless you have an extra 45 minutes to spare. The first time I went I waited about 30 minutes until I was helped, and then turned away because my box wasn't taped. I assumed the post office would have tape or let me pay for them to tape it, or have tape for me to buy and I asked. The guy had no solutions and told me you have to come back with a taped box. Ridiculous.
So I returned a couple of days later with the taped box, and not many cars were in the parking lot. I was like, ok, I should be able to do this before getting to my class. There were three people ahead of me and I stood in line for 20 minutes and I ended up leaving because the line literally did not move and they were still helping the same customer from when I arrived . I would understand if they were sending off multiple boxes, dealing with problems, or whatever, but these were pretty basic transactions and typical mailings of one package.
The workers here are incredibly slow. I mean painfully and ridiculously slow. To the point it seems purposeful. On top of that, my interactions with the employees were not pleasant. They don't smile, and act like you are a bother, even though they are literally the reason they have lines.
Observations from my visits (came to about a total of an hour and 15 minutes in wait time to get this once package sent over my 3 visits):
A man asked for his mail that was forwarded to the post office and it took the lady (dirty blonde, maybe 50's-60's) literally 15 minutes until she came back out. I also watched the same lady reading a label for 5 minutes before she helped a customer. She didn't even do anything with it. Just decided to act like she was doing something I guess so she could rest some more before her next customer.
When I was being helped finally, all they had to do was scan the barcode and take the box, print and put on the label and give me a receipt. The lady started trying to peel a sticker off my box and took about 2 minutes doing this while I just stood there like what the hell? She finally gave up on the sticker before finally deciding to hand me my receipt, mind you a line of 10 had formed behind me at this point. Zero urgency. God, this place sucks. Hopefully, they decide to get some new blood here and actual efficient workers. read more