We requested a hold on our mail when we were going out of town. They were supposed to deliver all…read moreour mail the day after we returned. The day we were traveling back, they sent me a email or text saying the mail would be delivered the next day. We did not receive our mail that day or the next but got it in the third day. Not very good service! I do like the ability to hold the mail by logging in on a computer. A lot better than the old way of filling out a yellow card.

if I could leave zero stars I would. every package that goes to the Boise facility, your people…read moredon't bother to send it to the right area. so instead of it going 2hrs south, my packages ends up in Wisconsin or Michigan. I know it's not just mine, it's happening all over the us, and usps seems to do nothing about it. pay a little extra people and have better chances with fedex or ups.

They just told me that I didn't pay for postage when I had a prepaid postage sticker. It took two…read moreof them to try to figure it out. I took it to the UPS drop location and they said everything was fine and it was free because of the prepaid postage. This is not the first time this post office has tried to charge me too much for shipping a package. Good thing the guy was training somebody to do the same thing at the post office.

Fast friendly efficient service over the years. Thanks for being open and staying safe.read more

This is the fastest USPS I have ever been to. They employees were knowledgeable and quick. I went…read morewhen there were only 2 employees and a pretty decent length line but I was in an out within 10 mins.

Downtown Borah St. Post Office, BOISE, ID.. has worst customer service. 7 people in line only two…read moreworkers. One of them left after she served 2 people. The other one moved at a snail's pace (Betty) is the name on her tag. She was helping with someone certified mail and was taking her time. She seemed to be enjoying the fact that there were 8 people in line waiting for her while she took her time- I've never seen anyone move so slow..... 4 people left the building without being served. I stood in line about 20 minutes and finally just gave her a post marked package. She was very passive aggressive had no intention of moving at a normal pace seemed to enjoy making people wait instead of helping them... closest to the worst customer service I have received... oh wait... there was no customer service......

The staff at the store is super polite, always has smiles on their faces, always helpful and…read morefriendly.

I visited this store today and the staff was amazing! I had 11 boxes some very large, the young man…read moreworking saw I had multiple boxes and was outside asking if I needed help as soon as I got out of my car. Him and another young woman helped take the packages from my car onto a cart and wheeled them into the store. So thankful for the help, check out was very easy. They even assisted me in packaging 3 additional shipments. Great customer service!

I can always depend on the staff to be friendly and super helpful!…read more I get in and out quickly and with great flyers! Really appreciate the staff! Thank you!

The infringement to have to go here if the regular girl w dark hair is working, she's always the…read moremost unhelpful and just the opposite of going the extra mile, I mean the extra 1/16 of a mile would be nice. I am always surprised she's still there, I try to go to another location

The lady was not helpful, she was a little rude and would not help explain to me why she couldn't…read moresell me stamps

This is for the Collister Location. Very friendly postmaster. Tries to help you save money when…read moreshipping. There is only one person so be prepared for him to take breaks and lunch. Hours are posted. Hardly any wait except for holidays and tax season.

This is a crap location!!! No one ever answers the phone. They deliver my packages to the wrong…read moreaddress constantly and the supervisors are rude and uneducated ! Ignorant and lazy suits the staff there. I'd have better luck sending mail via pigeon! Once again NO ONE ANSWERS THE PHONE. AS A PERSON WITH A PHYSICAL DISABILITY, IT'S DIFFICULT TO JUMP IN MY CAR AND DRIVE TO THE POST OFFICE TO CHECK THE STATUS OF MISSING Packages, undelivered packages even though they mark it delivered. They deliver them to my neighbors. I live in a tiny culdesac... Literally 6 mailboxes and they still can't figure it out! They have a new manager about every 3 months and the staff absolutely does not want to help people. They label printer wasnt working for customer use therefore I asked if they could scan the QR code and print it for me... The lady legitimately refused to print it even when I offered to pay for the cost of the label. Nope! I take all packages to the UPS store and have them weigh said package print label, etc... I pay ... Free

On Tuesday i sent a package to my sister in Spokane from here (Boise) early afternoons. It was…read moresupposed to arrive Thursday. Thursday night she calls telling me it hasn't. That's when i saw it not only had just arrived in Spokane, but didn't leave Boise until Wednesday after midnight. It stayed almost two days before anything happened even tho i payed for priority shipping. I called usps. The first pos I spoke with called me after I hung up and cussed me out the second told me usps doesn't care. The only good thing are the employees at the actual post office are nice.

All mistakes the staff makes are the customer fault. Dont drop an overnight envelope the day before…read moreVeterans Day because they close all bank holidays.

Went the week before Christmas, door says they are open until 6 and they were closed at 5:30. Won't…read morego back.

My husband and I had an outstanding experience with Navis Pack & Ship to get a large oil on canvas…read morepainting moved from Bend (OR) to Eagle and dropped off at the framing gallery here that we were going to use to reframe it. This is a painting with emotional as well as real dollar value and we were having trouble finding a shipper who could ship from there to here. Jade at Navis helped us very much in her work of administration and Russ, who did the pick up there and delivery here, did a great job too. Plus, the Navis Boise price was right in the ballpark of other options and of those options at the lower end of cost among the possibilities. Superior customer service and outstanding work. The painting was delivered to the framing gallery exactly as promised. Navis will be our go to anytime we need anything shipped.

Warning, they were horrible no inventory sheet telling me how many boxes in the container and…read morenothing telling me what items were listed they lost a valuable antique shade. I got other peoples things. They broke a bunch of China that was not wrapped well. They wrapped all the China, but put no bubble wrap at the bottom of the box. Don't risk it. If you have things you don't want destroyed everything in the containers were damaged even an antique china cabinet, when they loaded it they damaged it. They sat it on a wood platform then they picked it up and set it on the platform. It knocked off the bottom support board of the China cabinet which created the glass to slide from the wood. They also broke the mirror inside the China cabinet. I would not risk it when you call to tell them they just blow you off