I used to consider Portillo's a 5-star place, no question. It was consistent, reliable, and when you ordered a beef "extra dipped," you actually got a sandwich that delivered. Lately, it's been more hit or miss. I still go, just not as often. The food is still good overall, and when they get it right, it reminds you why it built such a strong reputation. But there have been enough off visits, dry beef, inconsistent quality, and some app issues, that it doesn't feel like the same level it used to be. It's not bad by any means. It's still a solid option and better than a lot of places out there. But compared to what it used to be, it's taken a step back. Hoping it finds its way back to that 5-star consistency. read more

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Their portions are so small now it's a joke. If your hungry forget this place. Never going back.1 slice of green pepper in a borrito bowl. 5 pieces of beef.nevrt again read more

The food was fresh and tasted great. The evening rush looked equivalent to a chic fil-a line on a Saturday night in Ohio somewhere. It was well set up for ordering and waiting for your ticket number there was plenty of seating and pretty clean. The price point seemed fair for the area and amounts served. read more

Portillo's Bolingbrook - Receipt - Hot Dogs Near Me - Bolingbrook, Illinois

Stopped for a quick lunch . The chop salad my fave always delicious...I had the plant based hotdog... I haven't had a hot dog well since I stopped eating beef and pork... Honestly after you put all your trimmings on you wouldn't even have known it was plant base..... It's so nice seeing alternative meat products for those who don't eat meat.... I would love to see an impossible Burger on your menu.... Portillo's has The fastest service ,they have it down packed to a T... I love the Bolingbrook location with the '50s and '60s theme, very nostalgic...... read more

Portillo's Bolingbrook - Hot Dogs Near Me - Bolingbrook, Illinois

Ordered the chili cheese dog (no onions) and it just lacked flavor. The drive-thru lines are long but the employees keep it moving quickly. read more

Portillo's Bolingbrook - Chili Cheese Dog - Hot Dogs Near Me - Bolingbrook, Illinois

I will always love Portillo's, I love their menu and they keep the place clean. Their service was efficient and not lacking in any way. I always get the Cheeseburger which tastes great. Also, I will never get bored of the interior of the place!! read more

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My fiancé and I had lunch here on a Sunday and everything went smoothly and well. Even with the lunch rush crowd the service was quick. We ordered our food and received it within less than 10 mins. I got the chopped salad and my fiancé got a hot dog and polish sausage. Portillo's is an upper scale fast food joint and the food is decent and reasonably priced. If you're not from the Midwest I highly recommend checking it out at least once. There are a lot of seating places at this location, inside and outdoor. read more

Used to live here so I'm very familiar with Portillo's. Went for a Saturday lunch. They were packed. It was loud in there. Gal taking my order talked much too softly for me to hear her. I just wanted a simple dog with mustard, grilled onions, sport peppers, giadanaria (however that's spelled). Gosh that was surprisingly difficult! Food was fine. I knew what was to be expected in that department. All in all, it was okay. read more

Portillo's Bolingbrook - Hot Dogs Near Me - Bolingbrook, Illinois

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This isn't a full review of the restaurant, though it is pointing out how there is now a screen that shows when your order is ready. Gone are the days when you and someone else both reach for the same bag -- or at least it happens less often. read more

Portillo's Bolingbrook - Hot Dogs Near Me - Bolingbrook, Illinois

Went there 01/16/26 and ordered a beef combo and all I can say is where's the beef, why on a stale bun and why was the sandwich so dry. It was nothing like advertised. It was a take out and I was to far away to take it back. Never again. read more

Yay for Portillo's! I'm not from the Chicagoland area. When I visited earlier this year, they didn't have plant based hot dogs yet. This time in November of 2022, I was fortunate to try the veggie dogs. They are packed with pea protein and seasoned with cracked pepper, garlic and paprika. The veggie dogs are char-grilled just like the regular hot dogs. Love the Chicago style veggie dogs! (See the photo.) My husband has had the regular hot dogs in the past that he thought were OK. He likes the beef sandwiches much better. Fries are A-OK. I like the vibe here. The dining area is bustling with families, couples, groups of friends, etc. So far, cashiers have been kind and efficient. The staff that places the orders on the counter shouts out numbers with a rhyme like: Number 1 you're order's done! Number 2 food's waiting for you! Number 3 come see me! Number 4 food's out the door! I've been to another location closer to the O'Hare Airport many years ago and remember the famous chocolate shake. It's like a chocolate milkshake made from their actual chocolate cake. It's quite decadent! In my neck of the woods, the closest Portillo's is in Buena Park, CA. Perhaps I will pay them a visit in the future! read more

Portillo's Bolingbrook - Chicago Style Garden dog - Hot Dogs Near Me - Bolingbrook, Illinois

Got a jumbo dog and combo beef and sausage with hot peppers. I went during an off peak time so I got my food fast. Everything was delicious and the young employees were cheerful and nice. Love Portillo's. Best place for Chicago dogs and Italian beefs imo. read more

Portillo's Bolingbrook - Jumbo Hot Dog - Hot Dogs Near Me - Bolingbrook, Illinois

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First of all, the service is excellent. The young man that took our order, his name was Miles, he was very pleasant and efficient. It did take a little bit longer for our food than we expected but we were OK standing and watching the process of all of the workers actually paying attention to what they were doing and doing it efficiently. Anytime we saw any interaction it was pleasant. We asked for extra condiments and got them without a problem. Then we sat and ate some really good cheeseburgers and fries. Very happy with the service and food. read more

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You go to Portillo's for one or two items, I have to have the Italian Beef. I went with Italian Beef with gravy. On the side I went with cheese fried. It was exactly what I wanted. Mid-week it was pretty empty but Friday night it was busy. Serve Ice was still really fast and didn't realize my to go order was really almost immediately. Staff was friendly and store looks clean. It is a must stop and time I am in the area. read more

Portillo's Bolingbrook - Italian Beef Sandwich Cheese Fries - Hot Dogs Near Me - Bolingbrook, Illinois

Been coming here since I was a kid. To this day I don't believe I have ever had anything outside from hotdogs. I'm coming from NY so ALL I care about it the Chicago style hotdogs. I want my pickle and my lil jalapeño even though I don't eat it. Idk why the relish looks like glitter but onion me down too. Ketchup and mustard and a freaking CHOCOLATE SHAKE. Just thinking about it has me wanting to drive back. My kids got the same as me and my dad got two chili dogs no cheese- (I would have gotten the cheese) but I was on my way to the pool and ate light. They had some other sweet cake milkshake I thought I would return before driving back to New York or at least bring some beef home. But nope. We ate out in the patio this place was clean and from what I saw well managed. I didn't see a manager per say but everything was in order and I like that. I like the old school decor on the inside. read more

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I don't know why the reviews are low. I've always had a good experience and the food has always been correct and good.

Vibes, 5/5. Chocolate cake shake that I've heard SUCH good things about, 3/5. Too cakey lol. I don't like chewing a milkshake. Would've rather tried a malt! Though the price for a LARGE shake was very respectable. read more

Portillo's Bolingbrook - Chocolate Cake Shake - Hot Dogs Near Me - Bolingbrook, Illinois

What happened to Portillos. This is the fourt time that they forgot a sandwich on my order. 8-9-25. We order a cheese fries, beef and cheddar croissant and a jumbo hotdog. Got home and it is missing the jumbo hotdog. We went back and none of the employees apologize, just to say sorry. The order was T17 and then the girl just said here you go. It seems that it made you feel that you are lying. Quality of service and the training for the employees are lacking. If I can get give them a negative star I would. I am not mad but I hope they do something to get better on those areas. read more

This is my second time ordering an Italian beef extra dip. I'm not sure if they don't know what extra means but I keep getting it with half of my bread a little dip! This is very disappointing! To wait in a line that long and not get your order right is insane. read more

Additionally, when I asked for clarification in drive thru about the drink that was supposed to come with my sandwich, the server responded rudely and seemed annoyed with me.I was really disappointed with the customer service, which put a damper on my overall experience at Portillo's. The sandwich itself was tasty, but the poor service made it hard to enjoy. I don't think I would choose to go back. When I brought this to the attention of the server, she again responded rudely and did not offer any solution to fix the issue. Overall, my experience at this Portilos was disappointing due to the poor customer service and the lack of attention to detail in food preparation. I would not recommend this location based on my experience. read more

I mean Portillo's is Portillos. It's kind of hard to go wrong...unless you're getting the pepper and egg. It's edible. The eggs have decent flavor...but the couple of stepped on peppers and the "eggs are really expensive!" portion of eggs made for a pretty underwhelming sandwich. The bread was fresh and service was quick. read more

Portillo's Bolingbrook - A serviceable pepper and egg sandwich, but hardly the best in the area. - Hot Dogs Near Me - Bolingbrook, Illinois

Good food. Beef sand needs cheese. Hot dogs are good. Yelp wants more words co ccccccccccc read more

LORD OF THE FRIES Consistent and delicious, the Bolingbrook Portillo's is one of the best in the burbs. Twice daily, I drive past this 50's-themed diner on Boughton that's just east of Rt 53. Regardless of the time of day, there's an endless line of cars in the drive-thru.....3pm on a Tuesday, midnight on Christmas, it doesn't seem to matter. The yellow neon lighting draws us in and knowing all the menu options by heart, the temptation to stop for "a quick bite" looms large. While some people opt for a regular hot dog, the way to go is the Jumbo Chi-style ($3.89). It's dragged through the garden, as they say, with green relish, yellow mustard, chopped white onions, tomato wedges, a pickle spear, sport peppers, and celery salt in a poppyseed bun. This is a personal favorite of Nichole S, and every now and then I order one too. Don't sleep on the bacon cheeseburger ($6.79): a 1/3lb charbroiled patty with American cheese, bacon strips, crisp cool lettuce, fresh tomato and mayo on a toasted bun. It comes in a perfectly sized styrofoam clamshell and has yet to disappoint. Their ribs are tasty, but The Patio does 'em a bit better. The chili is yummy; ask for it loaded. Their fries ($2.69 for a large order--be SURE to add a cheese cup for 89¢!) are crinkle cut and delicious. The onion rings ($2.69) are great, as well. I used to be obsessed with their Italian beef until I discovered the magic that is the beef 'n cheddar croissant ($6.49). Adding sweet peppers or hot giardiniera is well worth it for only 60¢ extra. Portillo's chopped salad ($8.29) is an eclectic mix of diced chicken, short tube noodles, gorgonzola, green onions and tomatoes in a sweet house dressing. I made a bigger version of this once for Mother's Day, using catering size portions of each ingredient in separate tubs, and tossing everything in a large garbage bag to mix it all up. A slice of chocolate cake ($3.29) completes the pre-diabetes checklist. Most cake recipes call for some combination of eggs, oil, and water. Portillo's cake is extra moist because they use mayonnaise, which is an emulsification of.....you guessed it, eggs and oil. Some folks may already know that fun factoid, but for those that didn't, consider your mind blown! * TL;DR * I'm happily married, but if I weren't, I would enter into a Civil Union with Portillo's. "I now pronounce you Man & Beefy Cheddar Croissant. You may now eat your bride." It's clear that management runs a tight ship, any time I visit it's all-hands-on-deck in the drive thru. Order takers brave the harsh cold of winter, dog days of summer, and hours of standing out there in the rain to bring us sustenance. They're the unsung heroes of this operation, and if anyone deserves tips, it's those brave souls weaving between the cars. Of the six Portillo's I've been to so far (River Forest, Northlake, Willowbrook, Oswego, Elmhurst, and now Bolingbrook), this location is at the top of the heap. Though not terribly close to our house, they're on my way home and when the cravings hit, I know I can count on them for delicious dogs/burgers/italian beef. Brilliant stuff as always, never stop churning out excellence! read more

Portillo's Bolingbrook - Chicago style hot dog ($3.25), cheese fries ($3.75), and beef-n-cheddar croissant w/hot peppers ($7) - Hot Dogs Near Me - Bolingbrook, Illinois

Portillos Bolingbrook has a 1950's theme. Except this visit also had a Christmas theme spread throughout the large location. This Portillo's location also has a gift area where several Portillo's themed items are available for purchase. This includes a scented air freshener and even an ornament, not to mention some other neat gift ideas as well. This location has a self-service fountain drink area, which I believe might be new to this specific Portillo's. This location does seem to always be pretty busy and because of that, it does seem to take a noticeable amount of time for your order to be ready. I think from the time your order is placed until it's ready, it might be a good call to find a table and just listen for your number to creatively be called. The Christmas decor as all the other decor too is fun to look at and makes for good pics. The food, even if it may take a little bit of a wait is still always on point. I look forward to returning. read more

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I recently ordered Chicago style hotdog, Italian beef and a chicken sandwich. I didn't think that anyone could mess up a hotdog or a beef sandwich but it happened. The hotdog was cold and the Italian beef was grissly. Worst lunch that I got from them and I will not waste money the next time. This vendor has really gone down hill. read more

They cannot fill an order correctly. Every single time we order from here they miss something. This time we had people from out of town that wanted this garbage food. Once again they missed 1/3 of the items and took over 2 hours to correct it. These people have the IQ of mold but at least mold serves a purpose in its life. Not even like this was a custom order. They just missed things because they're too stup*d to read. Am I being harsh? Well you tell your guests and their kids they don't get to eat dinner they'd been looking forward to for months because Portillos can't read plain English. read more

Last day for chicago trip, ordered regular sweet and spicy beef sandwich, it was good side for me but pricy for 6 inches sandwich, but they do give you a lot of beef. Bread got soaky, wish they put more the pickles and chilies. read more

Portillo's Bolingbrook - Regular Italian Beef Sandwich - Hot Dogs Near Me - Bolingbrook, Illinois

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I was in from out of town and wanted a good Chicago dog and was not disappointed! They delivered! Great food, good service and typical atmosphere that was perfect!! Thanks, I'll be back!!! read more

This location doesn't give a flying you know what about your food. Just take the drive and visit a different location. I ordered a hot chicken Cesar salad and it wouldnt be right if they didn't mess it up. Only this time instead of forgetting something they chose violence...they chose to give old stale brown lettuce. I live 10 mins away and this is what the salad looked like upon my 10 minute drive home. Just old lettuce... do what you will with this info. Posted a few pics as I tried to pick the bad lettuce out however it kept getting worse...and I choose life today over this death trap of a salad anyway I called and got a refund and the manager didn't tussle with me because he probably knew the staff was wrong for serving this however I would have rather had a good post workout meal...sigh read more

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The worst location I've been to. Every bad review on here was similar to my experience in one vist. I wish i had read them before going to this piece of shit read more

Portillo's Bolingbrook - You'll be waiting forever! - Hot Dogs Near Me - Bolingbrook, Illinois

Came here to grab a quick lunch. Ordered beef and polish sausage sandwich with onion rings. Meal came back correct and tasty. No complaints. read more

I don't need to even review this magical place. It's never not GREAT! My only gripe is the pick up area... there's gotta be a better system. read more

Another sign of Biden's supply problem or poor management. So they ran out of ALL size drink cups today. Then to make things worse they are selling bottled water and Can't take the time to refrigerate them, just handing them right from the case. Also behind the counter is filthy, and fries all over the floor. Disappointed this would have NEVER been the case if Dick was still running things. Heck I would have sent one of the managers to another store to pick some up!! read more

Portillo's Bolingbrook - Hot Dogs Near Me - Bolingbrook, Illinois

The quality and accuracy of ordering through the drive thru has been getting worse and worse. Last week they gave me someone else's order and this week they forgot to put the burger patty inside the burger. Very disappointing. read more

Portillo's Bolingbrook - This is their "bacon cheeseburger." Notice how the burger patty is missing. - Hot Dogs Near Me - Bolingbrook, Illinois

Heard about this place from other parents while we were in Chi town for a hockey tourney. Honestly, it was just okay. Had a burger. Probably should have gone with a hotdog instead. It was okay but didn't wow me given the hype. If I'm in the area again, I'll come back and try a hotdog but I won't go out of my way to try this place. read more

I'm angry. Placed my order, money taken out of my account but order not delivered. I never got an email confirming order, just a time from from 1:55-2:18. I walk out to get my order at 1:55 and it says order delivered, nope didn't deliver. Called and they said they'll remake my order and that I'll get a confirmation email, nope, still no email. Amazing, you can find my bank account and take my money, but not deliver my food. Their food is good, just wouldn't trust their delivery! Ok, update: they did deliver an order it was lukewarm but we were happy to eat it anyway. It was good, just not hot! read more

This place is so cool! Wow and for a 5 pm run on a Sunday there are a lot of people. The food here is okay but the experience is spellbound. Inside it's like an extremely flashy deli where there are a bunch of billboards advertising their specialty items. The inside mechanics is amazing as the kitchen assembly-line is so pristine. We ordered: 1. Italian Beef Sandwich - The sandwich is okay, but without the cheese, it is extremely dry, so you might as well just pay the extra for it. They don't tell you that it is extra so be careful. The beef is too dry but packs a huge flavor profile and there is so much of it, it's amazing how they were able to stuff all of that into a sandwich. 2. Ribs - On Sundays during the summer season there is a special promotion where if you buy a rack of ribs and a soft drink, they will give you 1/2 a rack more. So that day we ate a 1.5 racks of ribs, but it is not as big as you would think. The flavor is okay as it has a very classic BBQ flavor, but the ribs themselves are pretty tough and dry. Come for the experience, not the food. read more

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Honestly this place has good and cheap food. My family got the BBQ Ribs and a Italian Beef Sandwich. We came on Sunday, which was Rib Day! You can buy a full slab dinner with drink and get 1/2 slab free. It's honestly an amazing deal. Our total of 1.5 slab of ribs, a large drink, and an Italian Beef Sandwich only turned out to be around $34. It made our family of 4 very full and satisfied. BBQ Ribs- The price paid is amazing for the amount of food we got. The ribs were tender and covered in barbecue sauce. The sauce was sweet and had a tang to it. It definitely was filling and worth the price. Italian Beef Sandwich- Loved this. Sadly, the bread was a little soggy, but the flavors were on point. If you get cheese, peppers, or any other toppings, it's extra money. I didn't know so I got all the cheeses and all the peppers. Despite the added money I did not know about, it was delicious. The meat was cooked nicely and seasoned awesomely. The sweet peppers were delicious and paired well. The cheese was creamy and a good addition to the sandwich. It was a smaller sandwich than I anticipated, but yummy. It was a little on the heavier side, so it would have been awesome if there were more veggies on it. Overall, I would absolutely recommend this store because it is cheap and has awesome good read more

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Food was fresh band hot. Like the newish (to me at least) self serve area. Full cakes, individual size deserts, Italian Beef packets and more. read more

Ordered my food inside,went to wait at window .Waited a good five minutes noticed food bags just sitting there and no one calling out numbers!Lots of people behind counter, but none can yell out numbers or read!I I I asked for a Caesar salad and got house dressing,did not notice till I got home! Will not be back !! read more