Ate here today and the food was served quickly and we enjoyed our chicken. My 3 year old played in the tunnels for maybe 10 minutes after we ate. Place seemed clean- minus hand prints all over the glass by the booths and play area. read more

Your signs all encourage using the app. I decided to try it. Made my order and paid. Drive there and the line for using the app was way longer than the other non app line. I watched the other line fly thru while I sat. Not used to how the app works, I didn't understand the whole picture of the upc. I hit can't use the upc and drove up to the pickup area eventually. I told the girl I couldn't use the upc, rather than help me, she just said go back and start over!!! No explanation or offer to assist. So much for all that "friendly service with a smile" supposedly offered. I had to go to the back of the long line then hold up the line while I tried to figure it out with no help offered. This will be my last visit to CFA. Don't go if you're looking for good service. All while one of the workers outside walked alongside a friend's car in line right in front of us laughing and having a great time rather than offering any help. read more

0 Stars, I found a live bug in my salad! Looks just like the bug called aphid. I knew something was funky about it by how old the lettuce looked! read more

Friendly and always receive great customer service. Never had issues with the orders either dine in or drive through. Usually get the deluxe and spicy deluxe combo meal. Their Chickfil-a sauce is great to dip fries in or add into the sandwich. Fries are never soggy. Also ordered the mac and cheese. Very cheesy and hot. For dine in, they give you a table sign for you to place on your table. So they bring out the food to your table. They have i believe fake flowers at each table and it gives the place some nice color. Also, Bathrooms were clean. read more

Chick-fil-A - Deluxe combo with Mac & Cheese - Fast Food Near Me - Bolingbrook, Illinois

I ordered in the drive through and specifically asked for kids chicken tender meals. Thinking of the small chicken bite size ones. I asked the young girl how many came in an order and she told me 10, which I thought was a lot but decided since they're the small bite size ones that 4 of those would work to split between 5 kids. I was charged $100 and waited 20 minutes for my order. When I finally got my order I was left with 4 large boxes of adult size chicken tenders and 2 bags full of adult size fries. If I wasn't dealing with 5 hungry kids and if I hadn't already waited 20 plus minutes for the order, I would have ran back inside to get my money back. I'm so upset. This has never happened to me before especially at Chick-fil-A. read more

Idk why this location has mobile thru if they aren't going to utilize it. I've been to many CFA locations and if the app offers mobile thru, I expect faster service. Instead, this location has both lanes merging so I actually ended up waiting longer! read more

Paid 20$ for a 4 count strip meal and 8 extra nuggets what did I get? 2 cold orders of kids nuggets... they FUCK u in the drive thru! read more

Chick-fil-A - Fast Food Near Me - Bolingbrook, Illinois

In Bolingbrook, Chick-fil-A's new delight, Honey, pimento cheese, jalapeño take flight. Sweetness of honey, a spread so smooth, Jalapeño's kick adds a spicy groove. Efficient service, friendly, "my pleasure" in sight, Drive-thru attendant with a helpful insight. First-timer I was, the sandwich so grand, Customize next time, they understand. Solid chicken breast, a taste so divine, Kudos for trying flavors, ten years in line. Chick-fil-A's new creation, a sandwich so bold, In Bolingbrook's haven, "my pleasure" it's told. read more

Chick-fil-A - New! I would lose the honey and jalapeños next time - Fast Food Near Me - Bolingbrook, Illinois

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Chicken noodle soup - tasted like pure salt the first time I tried it. It's thick which is nice but too salty. The lemonade and diet lemonade are awesome here. So fresh! I also really enjoy the nuggets but they are small and expensive. The fries are delicious as well. The Mac n cheese is super creamy. Always fast and friendly! read more

twice I have ordered and twice missing items! I have not received any compensation! I'm fine with this food establishment

NUGGETS OF WISDOM A little friendliness -- and a lot of dipping sauce -- can go a long way. This Chick-fil-A in Bolingbrook gets a lot of traffic from the adjacent Meijer and the nearby intersection of Boughton & Weber Rd. With dine-in closed, the only option here is drive-thru; thankfully they've got twin lines to serve you faster. Depending on the time of day, order takers might be stationed outside with handheld devices for cashless transactions. I'm in the minority on this, but I don't like their chicken sandwich. Maybe it's because Fry the Coop has ruined me for all others, or maybe because Chick-fil-A's in the past gave me wilted lettuce and the butt end of the tomato. At some point I got fed up and permanently switched to nuggets/tenders (zero regrets there). Polynesian sauce is dope, and their zesty buffalo is decent. Sweet 'n spicy sriracha is great too, as is Chick-fil-A sauce (which is actually a combination of ranch, bbq, and honey mustard). They're usually generous and the few times I've asked for an extra sauce bucket they'll toss it in the bag at no extra charge. Their waffle fries aren't my favorite, but they do the trick.....especially when I get to dunk them in a plethora of condiments. A typical combo meal (chix + fries + drink) is $8. For breakfast, get the spicy chicken biscuit sammy or the chicken biscuit minis. Morning meals come with hash browns & coffee/juice/tea. They stop selling breakfast at 10:30am, and like all Chick-fil-A's, they're closed on Sundays. I've been to this location 3-4 times and everyone so far has been polite and courteous, saying stuff like "my pleasure" and "enjoy your day". * TL;DR * Don't eat plain nuggets like a weirdo. Ask for condiments! The worst they can say is "sir, you already have a dozen". This is a solid Chick-fil-A with great rapport between staff and customers. I can envision myself coming here every few weeks for a nuggets combo (and to stock up on sauces). read more

Chick-fil-A - This Chick-fil-A is near the intersection of Boughton & Weber Rd, in Bolingbrook. Don't forget, they're closed on Sundays! - Fast Food Near Me - Bolingbrook, Illinois

Food served quickly very good Good service Clean atmosphere clean booths and tables Worker cleaned off table and took all garbage after meal. Very good service Highly recommended !! read more

03-31-25-- the service in the drive thru needs some attention asap! There was this young teenage boy nd he was telling me to get a better name for my dog because she was in the back seat nd he asked wat was her name. also he was dragging a while to give me my change and he also jus walked off nd didn't say my pleasure. It just was an experience with chic fil a i thought i wouldn't have had smh. read more

Who doesn't love this place. I love the tenders and different flavored shakes. Staff was friendly too!

Food i ordered grilled chicken nuggets came in an 8oz cup maybe 12 count ..pitiful amount almost seemed boiled for 10.00 dollars total rip off read more

Juicy fried chicken sandiwches, fluffy waffle fries, and flavorful lemonade are the hallmarks of this fast food establishment. I actually do prefer Chick-fil-A's spicy chicken sandwiches over Popeye's, which is probably its biggest competitor, as I find that there is a greater spicy kick to Chick-fil-A's than the other's, but it is still sometimes inconsistent. The service here at the Bolingbrook location is top-notch, and the dining area (recently renovated) is spacious and always clean. read more

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The food I get here is usually amazing. Today it was the service that I wanted to address. I ordered curbside through the app. But I notice how the drive-through wasn't busy so I would've thought the food would be a little quicker to come out. After waiting may be 5 to 10 minutes. I decided to walk in. I wasn't frustrated until I reached Nicole. When I got in, she was helping another staff member. I patiently waited until she was done. Then she told me that she was waiting for me. I purposely drove in quickly and there were no cars in the lot. I probably got there in 30 seconds to a minute. There was no possible way for her to have made it outside, beat me back in while already serving a fellow staff member. I really wanted to come to confront her. I could've given NICOLE the benefit of the doubt, but her demeanor was snotty af. Not gone lie she frustrated me a bit. read more

this chick-fil-a is worth it! they always get my orders right and the staff is respectful. i always take the the original deluxe burger with no pickles, and it tastes great and as expected! (adding a pack of ranch helps a lot though). the store is clean and i have no problem with it. we never really dine in though, so don't take my word for it. this restaurant is banana approved read more

Usually no problem but today my frosted lemonades had something black in them. I told the young lady and she asked "where?!" When I showed her she replied "what would you like for me to do?" I'm thinking this isn't brain surgery either get me a new one or give me my money back. Whelp Yelp I said I'll take a new one. She bought me a new one I get all the way home just to see both of my frozen lemonades have lots of black spots floating all around them. YUCK I've been on hold now for 20mins waiting for someone to answer. After holding the voicemail came on so I drove back there which was 15mins there and 15mins back. I got a refund on the 2 frosted lemonades. Was told it was probably brownies but the machine should have been cleaned better and they apologized. 3 stars because I had to take it all the way back and waste time and no one answered the phone. read more

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Had an online order that wasn't ready even though I checked in with the drive thru worker and clicked that I had arrived on the app, was told to pull around where I waited 20 min for my order. It seemed like they were cooking everyone's food but ours. Then lastly when I finally did get the food there were burnt batter pieces in my sandwich. Just please be a little thoughtful about the customer experience read more

Chick-fil-A - Burnt batter - Fast Food Near Me - Bolingbrook, Illinois

I pulled up to the window to get my food and the lady making the drinks was sneezing uncontrollably barely covering her mouth never washing her hands and continuing to make drinks and touch everything very nice lady but that's really disgusting read more

Absolutely lovely, friendly employees working here. They've implemented a quicker mobile order drive thru experience that allowed me to pick up my food in less than 3min during busier hours. Definitely the best quality food I've had at any of the Chik-Fil-A locations. read more

I just went to chick fil a today to redeem my free brownie from their code moo games. I ordered a few other items along with the brownie. When I get home, I check the bag and there was no brownie to be seen. I just wanted my free brownie along with my meal. Careless of the workers. At least they were nice. Still, don't forget my food read more

So sat in drive up line for 15 mins. At 10:45 the manager comes out and flips the menus signs to lunch. Without talking to anyone in line. So all those waiting for 15 mins are screwed. I am next in line and server says " sorry we are out of breakfast and now serving lunch" which is BS I know first world problems, but poor service from an organization that prides itself ok service. The manager should have sent an employee out to notify all new people who enter the line that lunch menu is now being served and taken care of all the cars that have been waiting 15 mins for fast food read more

Chick-fil-A always has great service and this location is no different. They figured out how to manage their lines for drive-in to get your food quickly and get you out of line as quick as possible. It's a good location on Weber that makes it easy to get to. Lowering one star because they are closed on Sundays. I understand their reasons but don't agree with them. read more

This location is always friendly, fast and accurate. We had a very nice surprise on our bag last week! Keep spreading kindness, having the most polite staff and the best chicken sandwich in the world!!! read more

Chick-fil-A - Thanks for the sweet word of encouragement. - Fast Food Near Me - Bolingbrook, Illinois

my mom takes me here sometimes and i love it. the spicy chicken sandwich is the perfect amount of spicey. I also like the sea salt sprinkled fries. but the lines are always so long so i guess people like this place a lot.sauces are good to. ice is very crunchy read more

Was nice that absolutely no one was dining in, so we sat in a corner. Clean and pleasant staff, but got my order wrong. Ordered 8 nuggets, got three spicy chicken tenders. Way too busy to wait for them to correct the order. Believe it's the first time I've ever gotten a wrong order at many different locations. read more

I'm forced to give a star just to get the review but this specific Chick-fil-A located in bolingbrook is the worst chick-Fil- A I have ever been to. There customer service is awful. Went to this location only because it was on the way to my next destination. I ordered my usual meal that I order at-least 3x a week at the location by my house and have phenomenal service. When I get to my destination my salad has no dressings and they did not give me the sauce to my fries. Upon calling the chain the manager Nicole said there's nothing she can do and that I can drive back or call customer service. After explaining to her I don't live there and Why should I drive back when I don't even live near this chain because they messed up my order? Whoever runs this location doesn't know what customer experience is if this is how he runs and trains his employees. I will never go back to this location!! Let me just enjoy my dry ass fries and plain lettuce. Oh and also the location chose to run their service with no accommodations on their screw ups according to Nicole because they are each ran how they want. read more

This location was a little shocking compared to another location I used to go to in Aurora. Staff were friendly and professional, but this place reminds me of McDonald's. Not as clean and cashier was kind of curt. First time here and probably my last. read more

terrible service didnt move the car in front of the line I already had my food and just had me waiting there for the car to me read more

Chick-fil-A - ows a view of a firetruck from inside a car - Fast Food Near Me - Bolingbrook, Illinois

The service is phenomenal Ashley is super respectful and understanding and the entire crew working there is welcoming my food has been made with lots of care and efficiency became a regular all thanks to the great service, great vibe and great food 5-stars for sure! read more

This was my first time having a bad experience with this restaurant. I ordered thur the mobile app and I drove up through the mobile line. When I drove up they told me I had to drive backwards to scan my code on the screen app I wasn't aware of. I don't have the mobile app so the scan code that showed at checkout had timed out on the website. While sitting there trying to look they turned the screen off. The manager came out and asked to see my order & I showed her and she said Unfortunately when the screen goes off they can't complete any order. It was a terrible experience that I never got there before. Therefore I was unable to get my food because even though I was there I wasnt able to reverse and find a way to pull up the code before the screen was shut off. Terrible experience. read more

This is my first time at a chick fil a, and for a fast food place I see why it's so popular. The cashier was pleasant and restaurant was clean. I did not use the restroom, so I can't speak about that. Now to the food. I had a number 1 deluxe with a chocolate shake. The chicken was very moist and tender, had good flavor, the waffle fries to me were just ok. Maybe a bit crispier and needed more salt. However I still rate it 5 stars for the sandwich which is the main reason I went. Maybe more stores are needed, since I had to travel 12 miles to come here. The place was very busy so I was surprised to see that. But the real question is it the best chicken sandwich ever? Maybe, but very delicious. I would definitely come again. read more

Chick-fil-A - Fast Food Near Me - Bolingbrook, Illinois

I am utterly disgusted with Chick-fil-A's service today. I ordered ahead on my mobile app to ensure I would have my lunch during my break from work. From the very start I was already disappointed that they would not start preparing my order until I arrived at the location. when I arrived, I was unable to scan the QR code. On the app, they instruct you to ask a team member for assistance and when I did ask team member Erick for help I was turned away. Following that interaction I asked if there was any way for me to scan the QR code myself and he said sure but he was unable to. As i proceeded to the pickup window to scan what i thought to be the correct code, he told me it was not. I was then prompted to get plot of line entirely when I already communicated I did not have time for that. That is when manager phil told me i needed to get out of line and "he cannot have me in the drive thru". Given that there was already a long line of customers I was unwilling to wait any longer. I was on a crunch for time and this was the most inconvenient experience i have had. I am highly disappointed in my experience and now I have no lunch. Could have been handled in a more appropriate way, will not be returning to this ghetto location. Customer service was not at all up to the chick-fil-a standard. read more

This Chic Fil A is horrible. Super slow, long lines, the make you wait longer, than they screw up your order. My order has been screwed up 3 times in a row. Guess what, they make you wait another 10 minutes...so, so bad. read more

I have given this location multiple chances and always leave disappointed. The food is bad, the orders are wrong, the staff is rude, the manager is unprofessional. I will just drive to Orland from now own. read more

I must admit, if this had been my first Chick-fil-A experience, I might not have another. Yes, the chicken is moist and tasty, but the waffle fries were not cooked completely. I hate mushy fries. Also, it was the dinner hour rush and there was only one person behind the counter taking orders. There were plenty of people filling the orders because before I could even put my change away, my order was ready. I guess that explains the under cooked fries. No one was out in the dining room area cleaning and asking patrons if they needed anything, like in Wheaton. So, I will just have to visit another Chick-fil-A to average it all out. read more

Today 11/9/2018, at 11:31am I ordered a grill chicken ,regular fried chicken with American cheese, 2 fries, 1 strawberry shake. As they called my name I asked did they have a well done chicken as requested they told me no, and a supervisor lady told the guy he gave me the wrong sandwich, so they told me to wait 3 minutes. I finally got my sandwich and took my food home and discovered they put bacon on it. I called the owner Mike he told me he was embarrassed, he stated the guy was in training and did not follow protocol.and he would refund my 1 sandwich, I had a coupon for taking a survey for a free sandwich, I did not get compensate me for my free sandwich, I had 2 gift cards fries from previous failed orders, so Mike decided not to replace those gift cards. After talking with my family we have decided that this owner had a right to really take care of us, its clear the management team does not care about their customers. As a business only in the community, I understand how important it is to really take care of your customers, but clearly they dont, this is my 4th or 5th failed order in the last 2 years. read more

This Chick-fil-a is just an excellent food establishment. The service is fantastic, and surprisingly quick. Each time I visit, I hardly even have to wait for my food. One time, the person working the cash register did not hear part of my order, and the manager personally gave me an order of medium waffle fries as compensation. Sometimes, it seems like the people here are TOO nice. As for the food, the spicy chicken sandwich is delicious (albeit not that spicy). Their hand-spun milkshakes (especially cookies and cream) are to die for! Overall, this Chick-fil-a has delicious food and top-notch service. Lastly, a huge added bonus is that the bathroom has a free mouthwash dispenser. Now, THAT's super cool! read more