1. Pool Whip Pros

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Pool Whip Pros

4.8 (147 reviews)
Closed • Closed

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Response time

10 minutes

Response rate

100%

Services - Pool Whip Pros

Pool chemical testing and balancing

Pool winterization

Pool Whip Pros Photos

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Recommended Reviews - Pool Whip Pros

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Reviews With Photos

Scott Y.

The pool service quality, responsiveness to our concerns, and overall value are all "5 out of 5 stars" for the team at Pool Whip Pros! Wes, the owner, is knowledgeable, kind, and very hands on both with his team and us, as newer clients. The office manager, Paulina, is very friendly, and she helps relay any specific needs we might have with exceptional speed and is always quick to follow-up; billing has been very easy, too, with emailed QuickBooks Invoices, quick online payment set-up, and straightforward line item descriptions for each month's service. We had some particularly odd wifi and pool app connection issues (iAquaLink), and Wes and his team of technicians made knowledgeable and cost-friendly suggestions, and even helped with system troubleshooting within my home network - talk about going above and beyond for a client and quickly fixing a technical / somewhat complicated issue! Again, 5 out of 5 stars here. We've had 2 other pool service companies in the past 5 years, and we gave Wes and his team a try because we just weren't happy with our latest provider and their inconsistency. The whole team at Pool Whip Pros is dependable, nice, and they truly help us understand what's going on with our pool week to week. If you're not happy with your current pool service, I'd highly recommend that you give Wes and his team at Pool Whip Pros a try, as I wish I'd have hired them sooner.

Debra B.

I was having issues with my new Polaris skimmer. Andre came out and did his magic, replaced some parts and now my skimmer is cleaning the pool again! Yay! Andre was very responsive and kept me informed. Will def use these guys again! Thank you!

Stock Pool
Megan M.

After recently purchasing a home with a "stock pool", my husband and I were absolutely lost on what steps to take to get it to a functioning level! It looked like someone had completely Jerry rigged a makeshift (too small) pump onto it and the water looked like a swampy science experiment I called multiple pool companies to get estimates/opinions/recommendations on what we could/should do to get it up and running and was only met with negative feedback on how "high maintenance" the stock pool would be. I haven't been met worse customer service than when calling about our above ground little pool. After doing more searching online, I came across Pool Whip Pros and came into contact with Wesley. IMMEDIATELY he was willing to come out to our home and check out our mini pool situation. Wesley assessed the stock pool and instantly knew that the connected pump was way too small for the amount of water and gave us a couple options on what we could do. We decided to go through the Pool Whips Pros and paid for parts and labor to have a proper pump and filter installed. The work was exceptional and efficient! We are absolutely thrilled to have our stock pool clean and up and running! And we also know, as new "spool" owners, we can reach out to Wesley with any additional questions or concerns!! We highly recommend Pool Whip Pros for any pool services! Extremely personable, friendly, efficient and affordable!

After!

We recently purchased a home with an old pool and had no idea what needed to be done to fix it. Pool Whip offered a consultation and let us know exactly what we needed to do and turned our swamp like pool swimmable! They are quick to respond, reliable, and very knowledgeable. I'd recommend Pool Whip to anyone seeking Pool Maintenance and certain repairs

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8 years ago

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Wesley T.

Thank you Kristen! It's been our pleasure.

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9 years ago

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Wesley T.

Thank you for your comments Linda.

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7 years ago

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Wesley T.

Thanks Ted! Anytime!

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9 years ago

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Wesley T.

Thank you Eduardo and Vilma

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7 years ago

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Wesley T.

Thank you for all the positive comments Jan and Nancy!

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9 years ago

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Wesley T.

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7 years ago

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Wesley T.

Thanks for the feedback we appreciate the five stars!

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9 years ago

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Wesley T.

Thanks Mary for the 5 star rating!

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7 years ago

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Wesley T.

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7 years ago

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Wesley T.

Such nice words! Thank you for the review!

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9 years ago

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Wesley T.

Thank you for the recommendation Hadir.

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8 years ago

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Wesley T.

Thank you for the rating and kind words Amir!

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8 years ago

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Wesley T.

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8 years ago

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Wesley T.

Thanks Bryan for the rating and recommendation!

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10 years ago

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9 years ago

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Wesley T.

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9 years ago

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Wesley T.

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8 years ago

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Wesley T.

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9 years ago

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Wesley T.

Thank you Lillian I appreciate the review.

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9 years ago

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9 years ago

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Wesley T.

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10 years ago

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Wesley T.

Thank you for the kind words!

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9 years ago

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9 years ago

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Wesley T.

Thank you Angela. I appreciate you taking the time to recommend us!

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9 years ago

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10 years ago

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Wesley T.

Thank you Jeremy for your feedback!

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10 years ago

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Wesley T.

Thank you Susan means a lot!

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Page 4 of 4

Ask the Community - Pool Whip Pros

Review Highlights - Pool Whip Pros

“Wesley & the team handled everything with so much patience, kindness, a great sense of humor, and respect.”

Mentioned in 97 reviews

Read more highlights

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Clear Waters Swimming Pool & Spa Service - Water bill $1100

Clear Waters Swimming Pool & Spa Service

(65 reviews)

Gabe and his team have been excellent in taking care of our pool each week. We found Gabe after…read morebeing frustrated with the unreliability of our previous pool company and we are SO glad that we switched. Gabe is a hard worker and treats our pool as if it was his own. Being first time pool owners, we trust him completely and can go to him with additional questions as they arise. We receive a weekly report after each service (see photos). Thank you Gabe for keeping our pool clean and running well!

We had ongoing issues with Gabe not showing up on Fridays, our scheduled day. I was regularly…read morechecking in to ask why he hadn't come. His email reports are really helpful, but they also make it obvious when he hasn't shown up for a month and you're still being billed. Eventually four weeks went by where we were billed and it was clear no one had serviced our pool. He called it a scheduling hiccup in the system. For a long time I told him I suspected a leak. Our water line was always low and we were constantly refilling, even when it wasn't hot. The hot tub was always green and never clear. He never seemed to scrub it, just added more chemicals. I understand he's not a pool repair guy, but he knows the equipment better than we do, and we kept saying, "Please let us know if there's something we need to do." He replaced parts that didn't solve the problem and billed us for them anyway. Things improved for a while. Then the hot tub went green again, and he said he needed to switch the valves around. After that, we suddenly started losing a ton of water. I told him I was worried, and he said he'd come check it out, but with no date or time, and he often didn't show when he said he would. That was the last straw. When I'd asked if there was anything we needed to do after his visit, he said no, just take it out of service mode. We let Gabe go and hired a referred pool service, who identified the leak within 15 minutes. It turned out the valve pipes had been switched, and we were pouring water into our backyard. $1,100 water bill later, with a quick pipe fix, our pool issues are solved after 2 1/2 years. I just want people to know the five-star service doesn't seem to be consistent across clients.

Bay Area Pool Experts

Bay Area Pool Experts

(7 reviews)

Had an issue with our current pool company so called Marcus to see if he'd be willing to step in…read moreand assess the situation. He could hear the stress in my voice and offered to come over, outside of business hours, to put our minds at ease. When he showed up, he was kind, prepared, informative, respectful, and reassuring. Not only did he address our current concern, he brought something else to our attention that needed service. We paid over $500 for a pool inspection and the inspector didn't indicate that this unexpected expense would be in our future. Not only did he express concern, he was able to back his claims. He said our pool filter cartridges needed to be replaced and we asked "how do you know?" He said the filtration system has a louder than normal, high pitched sound, that will go away when the cartridges are replaced. My husband and I were like ehhhh and he offered to show us. In his regular clothes, he manually opened the filter and pulled out one of the cartridges. They were filthy! Discolored and beyond their usable age. He said he could be back in two days to replace them. We decided to hire him for the job. He was prompt, swift, and did not try to upsell us on a high end filter that has the same lifespan as the generic ones. I asked him about other repairs that may be needed and he simply said "these are all nonissues, just relax and enjoy your pool." We appreciate his honesty, kindness, and willingness to bring issues to our attention that we would have otherwise not been privy too. I 1000000% recommend him for pool repairs. He's such a nice, honest guy to work with!

The absolute best pool service I have ever used. Previous company allowed staining to start forming…read moreon the walls of the pool. Even after offering to pay extra they could not get the stains out or tell me what was wrong with the pool. One call to the experts and i knew they were the right company. It only took two trips before the staining was completely gone. They went above and beyond to make sure the staining was gone and would not return. Always on time, and always given detailed invoices. Friendly service and competitive pricing. I would reccomend the experts to anyone who has a pool. They saved my pool. THANK YOU BAY AREA POOL EXPERTS!

Pool Whip Pros - poolcleaners - Updated October 2026

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