I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

Had to replace my pool pump motor. Reached out to some other pool service companies but Aguilar…read moreseemed honest and willing to help. They did a great, professional, job. I will definitely use them again when I need help.

Contacted this pool company about my pump that stopped working. Rickie responded and he was…read moreextremely knowledgeable. He made this frustration process simple and painless. His staff are polite and respectful. Great company, great customer service. Definitely recommend them and definitely will call them again.

I've been using Poolwhip for 6 years now. Wesley and his techs are always prompt, kind,…read moreaccommodating and knowledgeable on all things pool related. I appreciate all their advance notices when there might be an extra charge, the water is low or filter cleaning is due. My pool is always in tip top shape!

We've used Pool Whip Pros for the last year, and have been very happy with the service. The techs…read morewere consistent with their weekly arrival time, and if there was ever any change to that we were notified in advance. Most importantly, they've kept the pool clean and looking great. This is the only pool service that I've used, so I'm not sure how the pricing compares to others but the quality and customer service is definitely there.

I recommend Start Bright Pools. The pool service is comprehensive. Aaron Ginkens, the owner, is…read morevery receptive to issues that arise with the pool and unexpected issues do arise. Today, I called him. He appeared to drop everything and arrived to fix our pool issue. Thank you Aaron and Star Bright Pools for your comprehensive pool service !!

This is the only company that I have trusted and used since I purchased my home over 10 years ago…read more Aaron is always courteous and very honest with pricing along with his work. From the moment I contacted him, the customer service is always top-notch. He is always professional and extremely knowledgeable. He always takes the time to explain everything in detail, making sure I understand the cause of the issues and the best remedy and cost to solve the problem. If you're looking for a pool repair company that is reliable, efficient and genuinely cares about their work, Star Bright Pool is your answer.

Excellent service, I highly recommend, and knowledgeable and very friendly. I would definitely…read morerecommend.

Gabe returned initial call promptly and courteously. Worked with our schedule and needs for this…read moreonce a year thorough cleaning of our Hot Tub. He arrived on time and was honest about the condition and did not try to upsell anything -good, honest, work! He/we are on the calendar for next year. Pricing for what he does is more than fair.

I rarely write reviews, but I found this company to be extremely easy to work with and very…read moretransparent about the work they do. Within the week I was their new customer. We were looking for a new company to do our weekly pool service in Walnut Creek. A friend suggested her neighbor's business Skim N' Dip. The reviews seemed good and I was prepared to be a little persistent as some reviews indicated. I was pleasantly surprised with what followed. Mark returned my call the next day and I found them very transparent about their fees and what is covered and what is additional in their various service plans. They also wanted to know about the equipment I had and asked me to send pictures, which I did. The day I sent pictures, Steve stopped by to check out the pool and the equipment and answer any of our other questions. We found that 2 other people on our court were already their customers even though we are 10 miles from their business. Their prices are very fair and they offer a discount if you pay several months in advance. So far, I think the service and transparency has been outstanding. Very highly, highly recommend!

Some of our pool solar panels were leaking and just suffering from "old age." Nick responded…read morequickly to our call for help (some businesses did not respond at all), came out to assess and set a date to get the job done in a very timely manner. His rates were reasonable and he was professional and easy to work with. We highly recommend Skim N' Dip!

Shane got back to me with in 5 min of posting a request for service and answered my questions…read more Unfortunately he was booked until next week but his co worker Chris was able to come over sooner. Chris reached out and we scheduled something ASAP. Chris was awesome, fixed the problem in minimal time and my pool filter is back to running!

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

Great working with Cooper at Pinnacle Pool. I love supporting this kind of establishment, a small…read morebusiness owner providing quality service at a fair price. Cooper was professional, continuously updated me on timing (due to a big traffic incident) and was able to replace my broken heater in a little over an hour. Would definitely call him again for pool repair or leak detection.

Had a leak in my pool and needed leak detection and repair. Several of the companies I contacted…read morevia Yelp said they don't do leak detection. Fortunately for me I found Pinnacle Pools and Cooper came out and found the leak and then scheduled a repair. Cooper was easy to communicate with and was honest about what was needed and did not do any up selling like several other companies I called. The repair was done quickly and the price was less than those quoted by other companies. I've saved a lot of water and able to enjoy my pool again thanks to Cooper.

Ocean pool and spa Marvin has been taking care of my pool and spa for a few years now. I can't say…read moreenough about him. I use to call myself taking care of my pool getting algae every day. I use to try to take over my pool going to Leslie pools buying all their expensive chemicals to only still have algae the very next day. Ever since Marvin took over my pool it's looks beautiful. Last winter my spa kept turning off Marvin diagnose it (my spa was built in 1999) the last part I had put in it cost me $800.00 dollars for one part. Marvin recommend to rebuild my whole spa for a very reasonable amount. I said let's do it. He called me and told me it would take a couple of weeks to rebuild. One of the motors was back ordered and would take over a week to ship. Marvin made sure he kept me posted on how long it would take. Marvin finished rebuilding my spa even better than before. It's more quiet and the Jets. are working even Better. My spa is running once again. Now I can enjoy both. I enjoy my backyard especially during the pandemic. Marvin had made all of this possible by rebuilding my old spa and maintaining my pool. Ocean pool and spa has been the BEST!! Marvin is very professional, responsive, and most of all Excellent at what he does. If you are looking for a pool company you don't have to look no further ocean pools and spa is your pool company Marvin is your guy!!!

I normally do not take the time to write up a review unless the service I receive is outstanding…read more Such is the case with the service performed on my spa today by Marvin from Ocean CC Pool Spa Service and Repair. I recently retired in which I was a Field Engineer for over 35 years. I initially gave it some thought to replace the control pack in my spa on my own. I thought better of it when the replacement control pack arrived. The control pack was an upgrade from the previous pack with additional instructions outlining the installation. I then deciced to engage someone with more experience then myself and I landed on the right guy with Marvin. I could immediately tell that Marvin new what he was doing with the control pack swap. He had my spa (ECOSPA) back up and running with the new control pack within an hours time. I would highly recommend Marvin. Not only was he technically sound, but he was also very polite and courteous. A job well done........ Thanks again, Steve

We talked to quite a few pool contractors and choose Quality pool to resurface our pool as well as…read morereplace the skimmer and waterline tile. The project was done right, on time and we are very happy with the results. We choose Adam's micro pebble finish as the incremental cost of pebble over plaster was minimal, and Quality offered a 15 year warranty on the pebble finish. In fact, Quality used Adams Pool Solutions to shoot the pebble. All questions were quickly answered over the phone, text or in person by either Chris or Nino. Also, no payment advances were asked upfront. They only asked for payments after completing each section of work. We were also undecided on the pebble color, and Quality gave us time until the day before shooting the pebble to make our final decision. If you are looking for a pool contractor that will get the job done right, on time, and at a fair price then Quality Pool is the way to go.

We are so grateful that Nino took on our emergency situation we had with our pool skimmer that got…read moredamaged during the concrete demo. He was a little nervous to take it on because we have a vinyl liner pool, but because he seen our situation and knew we needed help asap, he did not hesitate. He got on the phone with his connections and found us a new skimmer that happened to be in concord. He left and returned within an hour with the new skimmer. Right there the trust was solid. For him to purchase it without us giving him money was awesome. Nino filled us in on how everything was going to go and the new skimmer and water lines are fixed and back up. We so appreciate Quality Pool & Construction & highly recommended "Nino"!. Alex & Shawnna Novoa