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    Holy Waters Pool and Spa

    4.8 (38 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    6 hours

    Response rate

    100%

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    Absolutely amazing experience with Juan and his team. My wife and I searched, met with and got bids from 5 different pool builders prior to selecting Holy Waters... and wow we are so happy, the level of detail, expertise that went into the project were unbelievable. He worked with me tirelessly to get it exactly as we wanted along with navigating the permit process etc. I truly can not recommend them enough. He is a class act in a world of weasel contractors out to squeeze every penny and get out fast. THANK YOU JUAN!!!

    Super company. Juan and Cara built me a beautiful pool with an eye towards longevity and easy maintenance. Started with clear and detailed quote that informed the whole process. Very hands on - Juan was always on site and has great relationships with the people he works with. Resourceful problem solvers - Juan and Cara respond quickly when questions or issues arose. Wonderful experience, highly recommend.

    Luna Quartz - Aruba with Basalt Coping

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    5 months ago

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    5 years ago

    Just an FYI they do not want to refinish your pool, they are only interested in installing brand new pools.

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    11 years ago

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    8 years ago

    So very helpful and well informed! Small crew and very busy so plan ahead if you want them to construct a pool and spa for you.

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    8 years ago

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    Ask the Community - Holy Waters Pool and Spa

    Review Highlights - Holy Waters Pool and Spa

    Martin came within four hours of my text to owner Juan about a possible leak near our pool.

    Mentioned in 34 reviews

    Read more highlights

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    The Hot Tub Store

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    I had been looking at swim spas for about 6 months and finally decided on a hot tub. Close to same…read morepricing. Initially I spoke with Mike & then felt the most fit with Mercedes who I actually bought from. She is so personable and honest. I got a good feeling with her. She was an expert on her spa products. She made me feel comfortable with buying the product & being important (sole owner) With Covid turn around time was a few months out but Mercedes was on top with their inventory and found a GRANDEE model that was a good color fit for my house. Obviously special order with colors could be months out. I bought GRANDEE with all the bells and whistles BUT to be an very easy product t maintain. Delivery was good with exception that my person did not measure correctly and installers had to remove my side fence ($100 more) and paid on spot. MUST MUST ensure your entrance will work for spa & your concrete slab area is large enough to accommodate. This was my own mess BUT installers made it work out. I had 2 frantic calls to Mercedes who immediately was on call (now her work days) to answer my questions. This is how helpful she is!! The home setup once filled with water was pretty simple. Ensure you have the steps for the products to set your water balancing etc I am happy with this model. Definitely roomy. The jets are hard pressure when adjusted so I am happy, The seats are deep enough for adults. And of course the kids think it's a warm pool. I would recommend Mercedes to help anyone who is looking.

    My husband and I went to purchase a hot tub here at The Hot Tub Store in Vacaville .Mercedes was…read moreamazing and so was her daughter they did a great job great. We ordered our hot tub and we were told that it would take a couple months to receive it. We get a phone call within three weeks stating we will receive our hot tub sooner than we thought we literally ordered our hot tub in mid April and received it first week of May super speedy delivery orientation class went great . Definitely something you want to receive when you're spending money on a spa that's pretty much is the same cost of a vehicle. Wonderful customer service I would definitely refer friends and family here to purchase their next hot tub. The delivery service team they go through in Santa Rosa came on time actually called me and asked if they would like for me to have them come a little earlier which is wonderful because I have a busy schedule at the hospital. His name was Julio who delivered my hot tub I believe it was Santanas spa delivery in Santa Rosa that delivered it and they had wonderful service very fast and efficient. They were able to make it through to my backyard. They had to take my gate off which I was very thankful for because I did not want to have to go rent a crane .

    Paradise Valley Spas - Spa is clean!!

    Paradise Valley Spas

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    5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.

    1 Beware all the good reviews. Notice that they are mostly satisfied customers who have bought spas…read moreand had them installed OK. 2-there are a few reviews of their repair business, which is what I needed. I will never contact them again. I have never dealt with a business that charge me before they provided service. They even charged me for labor! Furthermore, they called one or two days before they were expected, and gave no reason for canceling and rescheduling more than a week later. I canceled the job and used a different provider.

    Sensible Spas - Showroom

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    Huge shoutout to Sensible Spas! Bill and his team were outstanding today…read more What should have been a simple install turned into a much bigger job getting the old spa out and the new one in. This is because I had no idea how my existing spa got into my backyard. No hesitation, no complaints. They just figured it out and got it done. That kind of mindset is rare. Bill is just awesome and I am glad I bought this spa through Sensible Spas. New spa looks great. Experience was seamless. If you are looking for the best spa company these are your people!

    I was in the market for a hot tub and had been mainly checking Costco, but I'm glad I came across…read moreSensible Spas on Facebook. The staff were extremely helpful and knowledgeable. They guided me toward the AquaTerra Del Mar, a plug-and-play model that's also sold at Costco. They explained features I didn't even know about--like the diverter valve that lets you concentrate jet power on one side, which is perfect since it's usually just me using it. What really sets Sensible Spas apart from Costco is the full-service experience. They handle delivery, setup, and a full walkthrough of how to use and maintain the tub. When you buy their chemical starter kit, they even add the chemicals and balance the water for you. Plus, they provide future maintenance and repair support, something Costco doesn't offer. Highly recommend visiting their warehouse to check what's in stock. They even have scratch-and-dent models at discounted prices, which can be a great deal.

    New Products

    New Products

    (56 reviews)

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    On Sunday, I decided to open up our hot tub's pump cover to see if I could find out why it all of a…read moresudden began losing water (about half an inch a day)! Definitely not evaporation. And sure enough, I found two places with a leak in this decade old tub. I contacted New Products, where we originally purchased the tub, and got a phone call early this morning from the owner, Jim. Turns out the service guy, James, was going to be in our area today. James came by a couple of hours later, confirmed the leak, had the replacement parts in his van, and fixed it! He also gave me an updated lesson on how often I should be changing the water, the filter, adding chemicals, checking the pH, etc. Not only was the repair price very reasonable, but I feel like I just got a degree in hot tub school, and promise to do better keeping to the maintenance schedule going forward. It's great to be able to go back to the store a decade later and find they still offer wonderful service!

    Bought a Martinique (5 person) spa - Jim told us it was too big for us and suggested we get a…read moresmaller (less expensive) one. When is the last time a salesman suggested you buy down? BTW: he was right, it is too big for just two. Ditto chemicals: New Products has a variety of chemicals I can buy, but Jim suggests only 3 (chlorine, shock & soda ash) plus a "silver stick." Knowledge & experience are obvious because of his (and James') years in business. e.g. he can even build you a wood hot tub. After sale service is most important and NP has it, and keeps the cost down by having parts in the truck (saves a second visit cost). Remember when shopping to take your swim suit and wet test, listen to the motor noise, note egress & ingress. Obstacles killed our other choice. Everyone else's comments are spot on. I will shop there again.

    Holy Waters Pool and Spa - contractors - Updated May 2026

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