Best contractor experience ever, and we've had a lot. Trevor and Kevin were responsive to every question and concern and always got back to us quickly. Their positive can-do attitude made this such a pleasurable experience after some of the recent nightmares we've been through with contractors. They kept us informed every step of the way, made great suggestions, and turned our ugly old pool and patio into our dream. They removed our 50+ year old kidney-shaped pool and horribly-poured old patio and replaced them with a beautiful new rectangle pool and very large patio space and sidewalk just made for entertaining. Their team worked quickly and were always polite. read more

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I'm very pleased with our new pool and with Diamond Pools company overall. We chose Diamond initially because they had the best quote which fit our budget but also included the specifications we wanted and the standard accessories were also better than those of another company. Once work started, each phase was straightforward; work was efficient, streamlined, and appears to be quality. My questions were always answered (I had a lot). Working and communicating with them was easy and they were always welcoming. Even when clarifications were needed, they were always professional and honest and we always reached a mutual decision and final understanding. Very happy we went with Diamond Pools. read more

from start to finish I couldn't have asked for a better experience. The team really works well together they get in and get the job done. They came in and were very efficient and before I knew it they were done. i had a full tear out of an old pool and rebuilt they worked with me to make my new pool something I can be proud to show off. Thank you again to Trevor, Dani and Kevin and the whole working crew. A family owned business you can depend on. read more

Diamond Pools and Spas is my go-to pool company now! After contacting several companies for a new backyard project in Winters, Diamond Pools was able to finish the job ahead of schedule. Not only was their bid lower than others, their work turned out looking way better than I even thought possible. Trevor was extremely helpful. He gave us some great ideas that we hadn't considered but ultimately used. If you care about the finished look, then I can't recommend anyone other than Diamond Pools and Spas. Professional, prompt, and trustworthy. Highly recommend! read more

Fantastic service and professional experience. Great job fantastic employees. Competitive price with world class service

We urge you not to use this company. They do a decent job of demolition but fall short in reconstruction. The amount of trim tile had to be ordered 3 times due to their miscalculating. The application of the tile on the steps and swimout was not professional. The plaster applied is lumpy and uneven in spots. In between coats, an errant acorn was overlooked and became embedded resulting in a small patch required after it was dug out. The cement decking has numerous very obvious cracks which appeared within days of pouring. The installation of the new pool light allowed a leak to go undetected and 3 days of additional water were wasted during the refill. Also, the chemicals added to help the curing process were depleted and, despite the efforts of the chemical company, the pool turned green. The work crews, though amicable, are not well supervised. Without permission they denuded our orange tree and left the peelings everywhere. After each workday, numerous water bottles were found everywhere. Communication with the owner was marginal. His reaction time to issues, problems, etc. was too lengthy (note leak in pool light). In addition, despite our original contract specifying final payment being due when the pool was filled, he abruptly requested the amount the day plaster was finished. We had to remind and show him the original agreement as he actually presented us with a newer version upping the payment schedule. We are elderly and his inability to understand our lack of knowledge pool wise, coupled with his limited artistic vision, made this project tough on us and not very satisfactory for the money we have invested. read more

Had such an amazing experience working with Diamond pools! Execution was very fast, attention to details and working out all the issues that popped up because we have a special set up. And the price was also very competitive compared to what other companies offer with a very long wait time. Both Dani and Trevor are very easy to work with, available, understanding and with a proactive attitude. We highly, highly recommend them! read more

Diamond Pools & Spas - Hot Tub & Pool Near Me - Vacaville, California

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We had Trevor and his team build our pool a little over a year ago. The pool was built quickly, designed to our spec with their help, and it came out better than we expected. They were more than patient with us as we had a few changes we made after the concrete forms were put in (oops).. A huge custom moss rock waterfall was built with pure craftsmanship. They took us hunting for the perfect rock that gave the waterfall that finishing touch. Going to a distant rock yard just to find it was something I was very appreciative of. They even built some hidden steps for the kids to easily climb up on and jump off the top of the waterfall. Our guests always compliment how awesome it looks. When it comes to problems after install, they've come through and helped without complaint. We had a issue with the WiFi adapter, and his team was out that day, months after the project was completed and they've already been paid in full. Overall, if you're looking for a company that has experience, confidence, and a solid team that doesn't outsource every single part of the job. Give Trevor at Diamond pools an opportunity to earn your business! read more

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Thank you Diamond Pools & Spa for your beautiful craftsmanship, honest estimates and timely project updates. You've been the best to work with. I hope I need another pool one day but I will certainly refer you to friends and family in the mean time. read more

The team at Diamond Pools was great! They were friendly and helpful in all aspects of the pool building process. Our pool was completed from start to finish in a little over 4 weeks. We would highly recommend them to anyone.. read more

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Trevor and his team were so easy to work with! They are a family owned company and it's very apparent that they pride themselves in doing quality work. Unlike a lot of other pool companies, I didn't experience any upselling, which I appreciated! Would definitely recommend working with Trevor and the Diamond Pools team! read more

Beautiful work! If you are looking for quality work at a fair price, then Diamond Pools & Spas is for you. They are professional, considerate, clean and timely. When they say they are going to do X by X date, they mean it! And, they are nice, honest people who truly appreciate your business. DPS far exceeded our expectations on our pool build and we couldn't be happier. Thanks again Diamond Pools & Spas...we love it!!! read more

Trevor and his team did an excellent job from start to finish on our pool and spa project. He actually finished earlier than expected! 28 days later we were swimming in our new pool. Trevor was on the job site everyday making sure everything was on track and going as planned. We love everything from the tile to the magic bowls and the ease of the Pentair app to turn on the heater, pool lights and water features from our phones. We couldn't have been happier with our experience with Diamond Pools. Trevor did a good job of guiding us through the process of picking out what options would work to meet our vision in the best way possible. We are very happy with our new pool! read more

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Waited for the owner Trevor to show up 2 times. No show , no call. The administration lady Danika that was handling the email & phone correspondences was not accommodating- At All. Don't waste your time, move on & save yourself the frustration of terrible customer service. read more

Trevor and his crew are awesome. He and his crew went above and beyond to replaster our pool and it looks absolutely beautiful. I will always recommend Diamond Pools!! read more

After a devastating fire Diamond pools did tile repairs, acid bath, and all new above ground equipment for us. Trevor worked with us every step of the way and when we have questions he follows up quickly. Six weeks later we had questions and he spent time showing us again about all of our equipment. Great people, great customer service. We would highly recommend them. read more

I sell real estate. I deal with all sorts of tradespeople/contractors/designers in every capacity as they relate to homes/landscape. We had been planning our pool installation for nearly 8 years when we found Chris. I had 2 other quotes and they were either higher or flaky, and Chris was not only nice and personable, he was down to earth, and he was really straight-forward. The install went a lot quicker than I expected, especially considering we needed a retaining wall. I had given Chris a design for the pool, and he had given me recommendations on what he thought would add/benefit the design I had been carrying around with me for 8 years, and his ideas were perfect. When it came down to the color (for the water) I was stumped and had not thought of this. I described to Chris a general idea of what I wanted it to be like, and he recommended the one we ended up going with: it was EXACTLY what I would have wanted (if I knew what I wanted!!), and this project came out MUCH more amazing than I had even dreamed possible. My kids spend EVERY waking minute in that pool, and when SIP is not happening, we have everyone and their Mother over here too. Neighbors just come over and knock or call to use the pool. It is what I always wanted. Chris and his crew and their attention to detail, timeliness with the project, and easygoing nature were wonderful to work with. I would and do recommend them constantly, as they are a class act! read more

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I cannot say enough great things about Trevor and Diamond Pools! We bought a home with a pool and had zero clue how to use it. Even blew a hole in a pipe trying to learn. Trevor replumbed our whole system and made it very user friendly. Took the time to show us how to use it all with the utmost professionalism and efficiency. Thank you!!! read more

Chris was nothing short of spectacular. We originally went with another pool builder, but after 2 months of talking, planning and designing, we hadn't even broken ground. We had Chris come and talk with us about our plan and after just a few days of planning, we signed the contract and paid deposit on Tuesday morning. By Tuesday afternoon, we had a permit and equipment in the back yard. Within one solid week, our 12' by 35' pool was dug, rebar done, plumbing/electrical was done and the concrete was shot. They do everything in house except for the concrete. Chris was here personally overseeing nearly every step. He kept us informed and any issues were addressed and fixed quickly and professional. He even took an afternoon to take us by some of his completed pools to see finishings and colors and we greatly appreciated it! We had a complicated build including a automatic pool cover, tile along the steps/bench, 3 waterfall features in a raised wall and a lot of colored/stamped concrete. There was a wait for the coping which was made by another company. Part of the wait was due to us wanting to personally see the colors/coping and it was during the busy season. Going in to a pool build, you have to have realistic expectations of how long it will take, but Chris was great in keeping us up to date. We are very happy with the way things turned out and would/have recommended him to our friends and family. Chris has earned my respect and we would consider him an expert pool builder. Thanks for all the hard work Chris! read more

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Diamond Pools and Trevor were absolutely amazing! I can't say enough great things! Everyone was extremely professional and did a great job! Trevor always made sure to communicate with us about what was going on and what would happen next. We were shocked at how fast and easy they made the process. From the day they started digging to the day we filled it, it took about a month. We cannot be happier and absolutely love our pool! read more

Diamond Pools & Spas - Hot Tub & Pool Near Me - Vacaville, California

We finally got a call back. I was informed that me and 110 other people want pools. They are booked through the end of August (a whopping 6 weeks) and will call me then if they can fit me in. The gentleman advised me that if I find someone in the mean time to go ahead with my project elsewhere. Noted. Talk about the worst business practice ever ... Plus the guy had attitude about me calling so many times, only to return my call and tell me they don't have time for me. Here's some tips if anyone at this business reads their reviews: 1) don't tell people you don't have time for them. (Wish I remembered his name)! Make an appt give and estimate and set a start date, even if it's months out people will wait. It's construction everyone knows it's not an over night process. 2) if you are that busy get more estimators. Pull your best laborers up and make them foremen so you can run more crews. 3) be organized. Know your work timeline at all times, my husbands company is booked out but they can always tell you a start date. They have four whiteboard calendars on the wall to track which crew is going where when. If you choose to wait or go with another company it is then up to you. This business could be run so much better. read more

Diamond Pools is the real deal. We had a pool that needed a replaster and tile job badly. Within 1 week I had a new pool on my hands and it looks amazing! Chris and his team delivered on all counts. It was a real pleasure working with these guys. If you are looking for great service, attention to detail and high quality work, go see Diamond Pools. Thanks again Chris and the Diamond Pools Team!! read more

Curtis is a liar, and unwilling to stand behind his work. First, his installers destroyed my landscaping when installing my pool. It's a good thing I held off on paying the last $1,000. He was completely irritated by the fact that I wanted it returned to prior condition (it was just rocks and fiber paper). He finally fixed it and I paid him his final draw as agreed. Then, once he was paid in full, we found a leak in a pipe he was responsible for that was filling our pool with silt. Again he was irritated and blamed the concrete company and insisted there was no way possible that it was him. The problem with his argument was that he was the one who trenched for the lines and backfilled them himself. Turns out he backfilled the trenches with concrete chunks and other site trash that ended up puncturing the PVC line. He obviously did this to save time and money on fill sand. I paid $2,500 to fix it and showed him pictures of the site trash in the trench and the leak caused by it. He said there was no way he was responsible in spite of the pictures. In spite of his repeated mention of how honest he was and how involved with his church (The Fathers House) he refused to stand behind his work. Great ambassador. Possibly the worst consumer experience I have ever had. read more

Diamond Pools and Spa responded quickly, came out and gave a quote and was able to complete the job in a timely manner. He was super professional, answered all the million questions I had (haha). Our pool looks new and amazing we get so many compliments, I love the pool. Thank you Diamond pools and work staff. read more

Diamond Pools & Spas - Hot Tub & Pool Near Me - Vacaville, California

I had my pool re-plastered and re-tiled this fall and the team at Diamond did an AMAZING job! It looks absolutely stunning. The workers were all very professional and respectful in my yard. And Trevor was fantastic communicating updates to me as the project was happening. I highly recommend them. read more

Top notch. Chris and his crew are amazing. After talking with him on the phone, Chris came out and gave us a quote on replastering our 30+ year old very sad looking pool. Within a week, we had a beautiful new pool. I would encourage anyone who is considering remodeling their swimming pool to call Chris. You won't regret it. This company is the real deal. read more

Chris Curtis at Diamond Pools is a complete professional. Easy to work with, communicative, straightforward, no frills. He was able to get my pool resurfaced, new tile, new filter, pump, drains, pool light, autofill and saline in less than 2 weeks!!!! His crew is hardworking and efficient. He has a lot of respect in the community. I am so thrilled with my new pool! Call him right away! read more

Trevor from Diamond Pools & Spas replastered our inground swimming pool recently. It turned out beautifully and Trevor was very helpful along the way. We love how the pebble finish plaster and new tile gave our pool new life, and will definitely be using this company for any future pool needs. read more

All I can say is WOW! Diamond Pools did a great job and our project manager Trevor is the best. I really enjoy having a pool company with it's own employees at the site... every person I talked and worked with was great. They also provided guidance around our ideas and really supported our thoughts and concerns. At the end of the project we have a beautiful pool/spa that our family will enjoy for many years to come. Thanks again Trevor. read more

Diamond Pools & Spas - Our new pool/soa - Hot Tub & Pool Near Me - Vacaville, California

I selected Diamond Pools based on competitive bidding and Yelp feedback and I am glad I did. I believed my needs to be around pool equipment and pool equipment plumbing, however I am not a pool expert, so there is always a concern of someone coming in and overselling. Chris' first visit was a consultative one, at no cost, however it was immensely valuable as he was able to map out the specific problem areas and also suggest areas of improved efficiency (example, less energy for same or better results). I requested, and got, a quote to replace my pump, heater and all of the associated plumbing (immediately connected to the equipment). I reached out to several of Chris' competitors as well, and got some mixed results. Only one was willing to come out at no cost, and he attempted to way oversell; the other two provided me "tentative" quotes over the phone and indicated they could come out on a consultative call but only for a fee ($75 - $95). Chris' pricing was not the lowest, however his service covered all of my needs: the two lower bidders would not provide all of the services. For example, one required me to hire an electrician separately and the other one would not repair the plumbing. Given all that, I made the decision to award the project to Chris. He and his team came in did the work when he said he would, completed everything in a day (which is what he had promised) and followed up a couple of times with some training, and also minor additional scope-creep requests I dropped on him. I now have a fully functioning pool and spa, I am extremely happy with the results. I was also very happy with Chris' overall process and would like to add that he ensured that all work was tidy and his team cleaned up after themselves. I highly recommend Diamond Pools. read more

We decided to go with diamond pools based on the price, timeline and customer service they initially provided. By August 9th we signed a contract with them. Initially we were dealing with Trevor the co-owner of Diamond Pools. He had great customer service and was upfront about cost and the timeline of the project. Trevor assessed our backyard and ensured us that the project would start by mid September. After signing the contract we had not heard from Trevor or any representative from DP. After sever attempts to contact Trevor, he sent a text stating he was busy and he would send his co-owner to talk with us. Chris Curtis the co-owner who happens to be Trevor's dad met us in person and performed his own assessment. He ensured us the project was on schedule and they would move forward once he got the "OK" from the city engineers. From that point forward Chris was our person of contact. Unfortunately he was rude, had Terrible customer service and was arrogant. Mid September Chris notified us that the city approved the project but Chris and diamond pools would "pass" on our project. Deciding to go with Diamond Pools delayed our project start date by 2 months. Dealing with Chris at Diamond Pools was very unpleasant! We are now working with Swan Pools who is a little more expensive but well worth the money! read more

Do you want a pool repair service you can trust? Do you want someone who will do a good job re-plastering your pool and repairing leaks? If you answered yes, then you are looking for Chris at Diamond Pools. Our pool had some major leaks needing major repairs. He did great work. He even brought in a civil engineer to make sure what we were asking for would work in our soil situation. He responded to our calls promptly and left the yard looking clean. I highly recommend this pool repair service. read more

Chris is a master at what he does. His attention to detail and overall vision can not be matched! He is extremely easy to work with and listens to your concerns all the while ensuring your end product is one of a kind. Why get a simple kidney shaped hole in the ground when you can have a beautiful work of art in your yard. Check him out! read more

I called for information about getting my waterfall/pond pumps cleaned out. Within an hour they came to see what I needed and gave me an estimate and a time frame of getting it done. Two hours later a team of two men arrived to do the clean up. They were professional and got right to work. It was completed in the time frame I was given and my kids enjoyed their kind interactions while they worked. They cleaned up the pumps and also the area surrounding the pond when they were through. I recommend them for others who want to maintain their ponds but don't have the time to devote to it yourself. read more

If your looking to remodel your swimming pool Chris Curtis and Diamond Pools is the way to go. Chris really understands the nuts and bolts of swimming pools. . Chris concentrates on providing long lasting resurface materials, beautiful coping stones and pool tile. He is able to take a dated pool and make it look like a brand new pool that really has the Wow impact. He uses the very best products including PebbleTec. Most of all Chris is honest and reliable and a pleasure to work with. He totally cares about his customer and their pool. I highly recommend him. You will have a truly great experience. . Michael K. read more

We just have our pool refinished by Diamond Pools and they did an awesome job. We were very nervous about choosing the right company for the job because of course you want it done right. We had 2 other companies come out telling us different things and we were hoping we made the right decision. I'm happy to say, we made the right choice by going with Diamond Pools. Once we chose them, the process go going right away. We picked out our pool color (we went with a pebble material), then the tile, we had our chip out date then a few days later our pool was being filled again. They were quick, professional, and knowledgable. I couldn't be more pleased. Trevor, the project manager, was there to answer all our questions and was quick to response. I would absolutely recommend them! read more

We received several estimates for a pool this past spring. Most of them designed what "they" thought would look good vs what I wanted. Chris designed exactly what I asked, created both on paper and came and drew it out in the backyard so I could see how it would fit with the rest of the landscaping. When we signed the contract he explained how long each step would take and was true to his word. Everyone who worked on the project was extremely polite, kind and professional. The pool and spa turned out amazing. There were a couple minor problems, which he came and fixed immediately. I would recommend Diamond Pools and Spas for any new or remodel. read more

2 years and going strong ...I literally abuse my spa on nice summer nights and the repair is still holding ...cant express how it feels when you have under ground leaks and worry about them...I quit worrying after 6 months ,But wanted to update this to let those that need repairs know...2 years and Working GREAT!!! read more