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    Bay Area Spas

    4.9 (96 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Bay Area Spas

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    4 More Services

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Bay Area Spas Photos

    Recommended Reviews - Bay Area Spas

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    Reviews With Photos

    Daniel L.

    Ricardo was very quick in communication, and I got an appointment setup in no time. Sergio and another employee showed up on time. They were courteous, thorough, and efficient with the cleaning. The drain, scrub, and refill took about 1.5 hours, and they showed me the ropes of maintenance on the hot tub as a first time owner. I wish they would do monthly maintenance in my area, but I guess I'm out of their service area. Will use them again in the future.

    Spa getting cleaned.

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    Photo of Nicole F.
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    3 months ago

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    4 days ago

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    9 months ago

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    4 months ago

    Based on other yelp reviews, I tried the service today, they arrived promptly on time, did a fantastic job, I will be a loyal customer.

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    1 year ago

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    10 months ago

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    2 years ago

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    1 year ago

    Perfect great choice will use them again in three months! Great communication great work excellent

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    1 year ago

    Super impressed with Ricardo! Showed up same day as when I requested a quote. I won't be using anyone else for future spa repairs!

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    1 year ago

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    Photo of Eri O.
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    1 year ago

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    11 months ago

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    1 year ago

    Bay Area Spas is an outstanding service provider for maintenance of spas. Always there when we need service.

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    Job went extremely well! Could not ask for anything better. Good communication. And problem solved timely! Very happy customer.

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    3 years ago

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    1 year ago

    Ricardo did a great job, I trust him to tell me the real issue and not what might be more expensive.

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    4 years ago

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    2 years ago

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    Photo of Dan P.
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    2 years ago

    Excellent services. He Let me know he had to reschedule. I was not home when completed the work but kept me up to speed with videos etc

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    4 years ago

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    3 years ago

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    2 years ago

    I had been using them for many years. They are on time and efficient. They gave honest and useful advice about the SPA.

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    Photo of Pablo L.
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    4 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

    Ricardo was great! I highly recommend him! He was honest, reliable, friendly & thorough. Great job!

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    3 years ago

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    3 years ago

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    3 years ago

    Business owner information

    Photo of Ricardo E.

    Ricardo E.

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    3 years ago

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    Ricardo E.

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    Page 1 of 3

    Ask the Community - Bay Area Spas

    Review Highlights - Bay Area Spas

    The tub hadn't been maintained in a while so it was a mess, but Ricardo and his crew had it looking like new.

    Mentioned in 73 reviews

    Read more highlights

    At Your Door Pool Service

    At Your Door Pool Service

    (129 reviews)

    I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

    We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

    Balance Pool Care - Hydro-Blast service and fresh water balance for new client.

    Balance Pool Care

    (13 reviews)

    We hired Balance Pool Care to replace our previous pool guy and undue the disaster that he left…read more Our pool never looked so bad, but Alex from Balance Pool Care was confident that he could make it right. Sure enough, after some treatment, the pool finally started to get back into shape and finally looked as good as new (see before and after picts). Green to Clean wasn't the only reason that our HOA picked Balance Pool Care. After interviewing a few pool vendors, it was clear that Alex knew more then the others and noticed details that need to be addressed that the others didn't catch. Commercial pricing is a challenge, but Alex is taking good care of our pool and making sure that everything is in proper working order. I'm especially satisfied with the Pool Reports after each visit and Alex's efforts to keep us informed of the work that he's doing. Alex is honest, fair, and friendly yet professional. You can't go wrong with Balance Pool Care!

    I previously gave Alex a good rating because he was attentive when he first started his company,…read moreand he asked me to write a review to help build up his business. I was one of his first customers. Over the two years the service went down, lots of missed service days(more than what was in the contract), pool not maintained as well as before, and very short visits caught on my ring camera of 3-5 min service calls. I didn't want service in the winter or wanted reduced service to save money, but he told me his service was based on year round. He said I needed to keep my service the same in the winter if I wanted to stay in contract. So I paid him all winter long, and then when I started complaining about missed service days and quality of care, he dropped me without any notice. He didn't even finish the service month that I had already paid him for. I asked for a refund of the winter months and got no response. If I could do 0 or negative stars I would.

    Sullivan Waterworks - HotSprings hot tub and cover

    Sullivan Waterworks

    (35 reviews)

    $$

    North Oakland

    Odd/hostile experience working with Dakota and Andrew at Sullivan…read more There was minor damage to the cover of our hot tub on a service call and instead of accountability, Dakota blamed the age of the cover. It was a strange mix of defensiveness and blame on the call itself. We had an issue with the tub draining after a power outage and Sullivan saying that was impossible unless there is a leak or crack. Ok, well if it is a leak and crack then possibly inspect those areas as a service/repair service? I'm not an expert in hot tubs. We purchased a house that had a new hot tub installed, and the continued response of the hot tub being old for the reason why the damage occurred is weird. The middle part of the cover was also ripped apart from the seams and there was minimal accountability there as well. The new Operations Manager had a weird, defensive response as pictured below. You can be the judge if this is an off response to damages in an inspection and repair. The hot tub after servicing is also still leaking. We needed to hire another local servicer to do this repair work who properly described what might be the issue BEFORE coming out to work on the hot tub.

    Sullivan Waterworks usually works on hot tubs, but we have them working on our very old spa…read more Michael came last year for the 1st time and did such a good job we hired Sullivan to come yearly to empty the spa, clean it, and inspect all equipment. This year the jets would come on and then slow to a trickle. Michael was not going to leave until he got them all working correctly. He was here for over 3 hrs. and finally got them all going strong. A big shout out to Michael for his hard work and to Sullivan Waterworks for great customer service. Could not recommend them more highly.

    Bay Area Spas - poolcleaners - Updated May 2026

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