This is the only company that I have trusted and used since I purchased my home over 10 years ago. Aaron is always courteous and very honest with pricing along with his work. From the moment I contacted him, the customer service is always top-notch. He is always professional and extremely knowledgeable. He always takes the time to explain everything in detail, making sure I understand the cause of the issues and the best remedy and cost to solve the problem. If you're looking for a pool repair company that is reliable, efficient and genuinely cares about their work, Star Bright Pool is your answer. read more

Great communication, helpful & knowledgable staff, on time and efficient service! We had them drain & clean our spa and they were great all around! read more

We use this Pool service and they are excellent and prompt. A very knowledgeable staff. And the owners always give us personal service often. I highly recommend Star Bright. read more

I recommend Start Bright Pools. The pool service is comprehensive. Aaron Ginkens, the owner, is very receptive to issues that arise with the pool and unexpected issues do arise. Today, I called him. He appeared to drop everything and arrived to fix our pool issue. Thank you Aaron and Star Bright Pools for your comprehensive pool service !! read more

Aaron is our go to guy for pool maintenance. On time and trustworthy I have referred many clients ,all who are satisfied with his services. This is an easy 5 star review read more

If you need your pool serviced Star Bright is the way to go. I had the pleasure of working with Aaron. We had just resurfaced our pool and we needed to rebalance our pool water. I called Star Bright and left a message and they got to me within an hour. Aaron communicated with me on every step, I got notification when the pool was serviced, along with a picture of the pool. But the icing on the cake was, when my pool pump wasn't working properly, I called Aaron, and without hesitation, he went to check on my pool and fix my pool pump! Star Bright Pool and Spa is the way to go for your pool and spa services. read more

Aaron has been amazing everytime he comes to service my pool along with multiple fixtures, his extensive knowledge gives me reassurance and confidence that there are trustworthy professionals who can help tackle your needs. Time frame he uses to work on projects are reasonable. My pool pump went completely out along with pipe replacements and he did an immaculate clean job. Thank you so much Star Bright Pool & Spa Care Inc for being that peace of mind! Well deserved 5 stars Also shoutout to Edith his professional and sweet pool service assistant. She's very talented and willing to help with the hygiene of my pool. Look how beautiful my water looks read more

Star Bright Pool and Spa Care - Pool Cleaners Near Me - Concord, California

Customer service skills is subpar and the attitude is what turned me away from even seeking further Services! Didn't even get a chance to service my pool so I wasn't even going to chance it. It was a woman I spoke too didn't catch her name. CONCORD, CA read more

I've had two consultations from other businesses for my pool pump and the first thing they pointed out was that the cartridge filter that Aaron installed in Nov. was way too small for our pool :c This was very disappointing since it was the first thing we decided to replace in our new home and we had no pool knowledge. The estimates were also much higher compared to others for the pool pump. read more

I noticed my pentair pool pump was leaking. It was tough because I sent out a mass yelp request for service. I kid you not, Aaron replied in 10 minutes or less. He gave me a quote and left the ball in my court. I agreed and he came out the next day and got the job done efficiently. While he was repairing the issue, he gave a lot of education and was very personable. You know this company has been in the industry a long time. Highly recommend this company. Nothing but praises all the way around! 100 stars. Price wise he was very honest and upfront. After I got other quotes and I noticed other companies price gouged and I am more than happy I chose this company. Book him! read more

Just got solar heating system installed and it's been the best investment ever. Warm water and good to get in any day/time during the summer. Staff is great and very happy with their services. read more

I have been using Star Bright's service since we moved into our new house a few months back. When we moved in, the previous owners had kept the pool in a bad condition and it was completely green. Aaron helped clean and condition the pool over a couple of weeks and it was sparkling clean. He also serviced the filters. Since then they have serviced our pool every month and have been doing a great job at it. read more

We had less than 4 days to go from green pool to sparkly nice pool and I was SO STRESSED about it, but he made it happen! It looks gorgeous and I'm totally blown away by the transformation in such a short period of time. He was also able to figure out our rather dated filter equipment left over from the former owner. Really went above and beyond to make this happen for us and I would not only use his services again but recommend him to literally everyone. read more

Aaron was very responsive. He came and fixed the pool temperature in few minutes and gave great advice. Would recommend him for anyone with a pool. read more

Needed weekly pool service. Gave them a call. Aaron was very pleasant. Provided address and setup a date and time for initial evaluation. Time comes and goes and no one comes to the house. Texted Aaron back and get "oh yeah, sorry, we don't service your area". Would have been nice to know either: 1) When the appt was made. 2) At anytime prior to having to follow up myself when no one bothered to show up. read more

We needed a valve replaced for our pool solar. Aaron took care of it quickly and then hopped up on the roof to fix a small leak. This is the guy to call. read more

Professional and great customer care. Responded quickly and we appreciate the help they provided.

Aaron has been nothing but a pleasure to work with. Within 30 minutes he responded to my pool controller issue and came by to inspect and recommended a solution. His workmanship is top notch, his commitment unsurpassed and his professionalism is very hard to come by these days. He replaced my 18 year old controller with new pentair system and even troubleshooted other issues without charging a dime. Will hire him again in the future read more

Star Bright Pool and Spa Care - Pool Cleaners Near Me - Concord, California

Aaron has been taking care of our pool for 5 years and it has been kept beautiful ever week for five years. He comes once a week and is always on time rain or shine. He always prompt on getting back to me for any questions regarding my pool. Thanks Aaron! read more

Had an urgent plumbing issue I needed fixed asap. I messaged Star Bright after hours asking for help and Aaron showed up the next day and resolved our issue. Super friendly and responsive guy. Definitely using him again!!! read more

I would highly recommend Aaron from Star Bright Pool and Spa Care. He is GREAT! He is very regular, super attentive, and gets back to me very quickly when I have questions. I have a semi-above ground pool with liner that tends to susceptible to algae. Aaron patiently works through it, assesses what is best to treat it, and *BOOM* our pool clear again. Oh - and his prices are very reasonable. Thanks Aaron! read more

We reached out for a quote and Aaron was quick to respond. Helped us install a new pump and electrical grid so we are up to code. Going to start using their maintenance service as well. Would definitely recommend! read more

Aaron was referred to us by a friend to help treat our pool. We have lived in our home for 16 years and never had issues until now. We were feeling hopeless until he came. He took a look around and fully explained to me what we could do. He also informed me we needed to replace something and I feel comfort and confident he will do a great job. He took me step by step on what our form of action was and what it could be moving forward! I appreciate how communicative he was and helpful! The pool company we were using never mentioned anything something being broken or anything and I appreciate he pointed it out! Our pool is crystal clear over night, perfect timing for this heat we are expecting this week! Thank you Aaron! read more

Aaron and the crew at Star Bright Pool have taken great care of my pool for the last 5+ years. Pool always looks nice and clean, I get friendly service and quality advise. The technicians are knowledgeable and let me know when something comes up that I need to deal with to keep the water sparkling. Aaron also gave me great tips on reducing my energy costs by upgrading my pump. Couldn't ask for more! read more

Aaron installt a new pool filter on shoft notice. Great job

Aaron and his small team are GREAT! Our pool sparkles all the time! He is highly reliable, trustworthy, capable, and helpful. Over the years, Aaron has made small repairs to a very old system to help us avoid large costs. When we truly did need a new pump/filter, he helped us with research and to understand the options for a system that would not be noisy and would use less energy while doing a better job. We took bids, but his was the best. Ours is not an easy pool -- leaves/plum and pomegranate blossoms/debris from neighbors' palms -- but Aaron takes the time to do the job properly. We just love Aaron and his service! Weather doesn't matter to him -- he is always there on the scheduled day and time, doing a terrific job! read more

I have used Star Bright for almost two years now!! Aaron is an expert and my pool water is always sparkling clean!!

Had a problem with the Pool/Spa actuator valve on the return line. Aaron responded quickly to my query and diagnosed the problem correctly. The repair/replacement was made and the leak causing the failure fixed. A fast fix at a reasonable cost. Definitely my go to repair guy. read more

When you're able to get a response from someone, odds are they still won't be responsive to your needs. First off, We had them put a new secondary pump in that they installed unsafely and improperly so it was damaged and stopped working in less than a year. We repeatedly discussed this concern and were repeatedly brushed off and the damage they caused to new equipment we paid for was never fixed. We are still without a secondary pump that should still be working perfectly now and for years from now. Secondly, I don't know whose pool that the technician servicing our home was putting chemicals in, but it wasn't in our pool. Our concern was mentioned multiple times and we were assured the proper chemicals and proper amount were being used on our pool. The pool started getting more and more cloudy which we knew was not right. The chemical imbalance got so bad that when checking the pool one day after the service guy left, we noticed growth of algae starting on the pool bottom and walls that needed heavy treatment. This was caused by and ignored by the pool service people. Their neglect of our pool being properly serviced, along with the negligence of the bad installation of our equipment which was damaged, it became impossible to recover confidence with receiving any kind of service from them. If the technicians working for this company are at fault without the owner being aware, shame on him for not checking on our concern when we contacted them that our pool wasn't right and shame on him for not standing behind his work that was done improperly and him not correct the issues. If you want to have to worry about your pool being damaged, or monitor and worry if your pool water is safe to swim in for yourself or others, then by all means throw your money away to these people. Once a reliable company has long since become very unreliable. read more

Star Bright pool have taking care of pool for of three years, always available for help , recently Aaron help me diagnose my pool pump problem, very professional on troubleshooting all the issue. read more

I moved to Concord last August (2012) and it was my first time having a swimming pool in the backyard. I contacted 3 representatives from different companies and they came over to look at my pool and give me an estimate for the one-time clean-up and recurring maintenance. I chose the service from Star Bright and Aaron because of his reasonable price and professional communication. Over the winter, I emailed Aaron several times about changing my service schedule based on vacation plan, holiday, etc. and he responsed in a reasonable time. Recently, I noticed that Aaron has "upscaled" his company by sending color printed invoice and some other little things. Hope that he can get more business from all the efforts that he spent. At the same time, I am hoping that he can give us the option to receive invoice over email. read more

Our jacuzzi has stopped working. We talked to Aaron on the phone and told him what the potential problem (blocked somewhere) was ahead of time. He brought the necessary tool such as air tank and solved the issue pretty fast. He's professional and reliable. I'd recommend Aaron for pool repairs! read more

Aaron response really quick, answer questions knowledgeable. Recommend! thank you so much!

This guy, Pedro, used to service our pool weekly for full service. Oh how we loved Pedro!! He came every week like clockwork at the same time and by the time he would leave ... our pool would be perfect. About 4 months ago, our pool service was switched to another technician who was unable to be consistent with showing up for service. Aaron fixed this by personally coming out and servicing our pool for a couple weeks while ensuring the new guy (Wally I think!) was properly trained. We got 1 month of great service from said new guy and then again ... no show! This time, I let Aaron know right away and he told me the guy would be out the following day for service and then again ... no show! Unfortunately, we had to cancel and find a new company because at this time Star Bright Pool Care is unreliable. read more

We had Aaron install a new pump and redo the plumbing. He did the work at a fair price. He was honest, diligent and professional. I would highly recommend Star Bright. read more

We have been using Star Bright Pool and Spa Care since 2017. The owner, Aaron and his employees are very professional, and caring. Our pool has never looked better. Thank you Aaron! read more

Had problems with 2 other service companies. Called Aaron and he was on time every week and had our pool sparkling

Star Bright Pool and Spa Service has sure been a nice surprise. Our favorite pool guy moved out of town, and after trying and firing 3 other services, we found Aaron. Now our pool always looks great! When we went on an extended vacation, we felt comfortable knowing he was looking out for us. We returned home to a sparkling clean pool, and the comfort of knowing that we chose a hometown, honest company with the kind of character that we love to support. I highly recommend Star Bright Pool and Spa. Trust Aaron, he won't let you down. read more

Aaron and his team is fantastic. He has treated my pool for over 5 years from weekly pool cleans to pump installs and filter cleaning. He is very good at trouble shooting and educating his clients on pool maintenance, he is honest, dependable and his prices are competitive with the competition. Aaron always comes through with all my emergency and always gives me the confidence that he can fix any problems and make things happen! There's no other choice for me and I strongly recommend Starbright for any pool service or emergency that you may have! Thanks Aaron for always being there for us! read more

I have been using Aaron for several months and as long as he is the person cleaning your pool it's fantastic. If you get one of his other guys, it's really hit and miss. I went out and talked to one of his guys one day while he was cleaning the pool and he said he wasn't able to get everything up from the bottom of the pool (although I pay for full service, which includes vacuuming the pool). I went back and looked at my security cameras and he was here exactly 9 minutes. No wonder he can't get the pool clean. How do you sweep, vacuum and do chemicals in 9 minutes? I sent an email last week because nobody showed to service the pool and I've received no response. I called again today because it has now been two weeks that nobody has shown to clean the pool. It's a shame because Aaron is a really nice guy and does a good job when he does show up. read more