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Swimcare Pool Service

4.8 (47 reviews)
Closed • 8:00 am - 3:00 pm

Services - Swimcare Pool Service

Pool chemical testing and balancing

Pool draining

Swimcare Pool Service Photos

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Recommended Reviews - Swimcare Pool Service

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Reviews With Photos

Our clean pool

Thomas is very knowledgeable and thorough with pool maintenance. He is also very kind and patient with my older mother. I highly recommend this company for your pool maintenance. He also replaced the pool pump at a very fair price. He has an easy billing system that makes paying easy also.

Broken gate

STAY AWAY FROM THIS GUY. Owner's name is Thomas. He is very unprofessional and clueless. He saw my pool one time then he started sending his worker named Luis. I provided Luis clear instructions on how to open the gate to the backyard and was able to get in for a 5-minute pool service. On his second visit he pulled my gate rather than pushing and completely destroyed my gate. See images below. When I asked Thomas the owner to simply fix my gate, he said no and he decided to stop servicing my pool. I have never worked with anyone so unprofessional in my life. Thomas, now I know why my neighbors had fired you in the past. Frankly, not sure how you've managed to stay in business so far. Anyone reading this review, stay away from this guy and his business. You have been warned!

After...crystal clear
Monish S.

Thomas was great coming in and saving our pool after a disaster where a bunch of tree chips and debris was as in the pool. Great service with a smile...saved!

Seems, someone else experienced Tom, the Owner, not putting THE CUSTOMER FIRST!!!
Debbie B.

As we get older, and things change..my Mother lost my Father 23 years ago...She is a Senior citizen and lives alone and manages very well. She has had this Pool Cleaning Company for almost two years..I have no tolerance for disrespect for older people, in this case, my Mother! Tom, the owner is very knowledgeable of his business and about pools...But, Tom has no patience when it comes to my Mom...Comments like, "We haven't been on the same page since we met!", and, "You're not listening to me!, I've been working on pools for 20 years!" Heard that one more than once....Mom's pool stopped turning on and off correctly, no one is in the pool shed but he and his help...she questioned him and he sugar coated it with excuses..but it was his job to fix the problem. Mom let him know she didn't appreciate being talked down to, and being treated disrespected!..She said she no longer needed his services and would write a review on Yelp..He got extremely angry and told her, if you want to be mean and vindictive, go ahead!!..he walked out of the kitchen by slamming her door along with garage door...with a loud bang.I followed him out to make sure gate was shut and told him not to slam her gate and he actually told me to,..."Oh, SHUT-UP!!".. Mom is 86 years old...she needs to have Professional and kind help, not Tom...or Louise....his worker...!!

Before

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2 months ago

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3 months ago

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8 years ago

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Thomas R.

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6 years ago

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Thomas R.

Thank you so much for the kind words and the opportunity.

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8 years ago

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Thomas R.

Thanks Kathy and Ron we do so appreciate you guys.

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8 years ago

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Thomas R.

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11 years ago

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Thomas R.

Thanks John for the work

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8 years ago

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Thomas R.

Glad to be of service thanks for the kind words

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8 years ago

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Thomas R.

Just wanted to thank you Diane you are so sweet

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Thomas R.

Thanks Lauren, I really appreciate your kind words

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9 years ago

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Review Highlights - Swimcare Pool Service

“They are responsive if we have an issue, with Thomas often handling the service call himself.”

Mentioned in 38 reviews

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Premier Pools & Spas

Premier Pools & Spas

(91 reviews)

Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the…read moreexperience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we're a part of the Premier Family now. We have confidence in knowing should any issues arise in the future we can reach out and they'll have someone out to assist us. We want to give a huge shoutout to our designer Nick F. who went above and beyond making sure we were taken care of every step of the way. This was a scary decision for us investment wise and with the reassurance from Nick we knew we'd be making the right decision long term. Another huge shoutout to the construction supervisor, Bryan L. who responded to any of our questions promptly, checked on progress daily and if there were any issues he made sure they were resolved timely. A shoutout to all of the construction crews throughout the entire process, building a pool is no easy task and they got it done even through the 100 degree days. A shoutout to Jason for getting the equipment and electrical programmed and showing us how to work everything. A shoutout to Alexis, the content creator who captured progress for us along the way. And a shoutout to the owner, Taylor who truly got to know us and what our family was looking for and made sure it all came together nicely. We attended the April event and took our whole family, they had food and drinks and activities for the kids while we spent time picking out material. The material selection room has endless options and it was great bring able to bring those options outside to see how they would look in the sun. We also made a few visits to the showroom and took our moms to show them the materials we selected as well as the design Nick made for us. Thank you again for everything, Premier!

Wow! If you need a new pool you have found the right place!! Premier Pools built us an absolutely…read morebeautiful pool! We get comments from different pool people that this is a great quality pool and is absolutely beautiful. Premier Pools did an amazing job keeping us informed through the progress. They were kind and understanding when typical issues arose, continuing to make us confident we had made the right choice. They acclimated us to the equipment and how it worked. We were really happy with every aspect of the build and absolutely ecstatic with the outcome. Thanks ED, you were especially helpful. We can't miss Jennifer and Freddy... they kept us happy and informed through the whole process!! We are in Hidden Valley Lake if anyone would like to come and check out our pool, I love to show it off!! :)

Swimcare Pool Service - poolcleaners - Updated October 2026

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