Thomas is very knowledgeable and thorough with pool maintenance. He is also very kind and patient with my older mother. I highly recommend this company for your pool maintenance. He also replaced the pool pump at a very fair price. He has an easy billing system that makes paying easy also. read more

Swimcare Pool Service - Our clean pool - Pool Cleaners Near Me

Thomas is a terrific man. He is prompt, intelligent, understanding and very knowledgeable about pools. He has helped us with his knowledge and care of pool servicing. He knows his business and works quickly and without any fanfare. He just comes and complete job. Please call him if you need any help with your pool. He will be there for you. read more

after a death in the family, home maintenance became my job And I had no real idea of what I was doing. On a Friday afternoon the pool water was squirting a steady stream out of the pump I immediately called the pool company That we were using at the time. I turned the pump off and waited and waited and made four phone calls between Friday and Monday morning. did not get a response. Just my luck Thomas was next-door attending to my neighbors pool. I called him over he immediately went and bought a new pump and installed it for me within the next hour hour and a half. I called Thomas during the winter chair at blown into the pool and I couldn't retrieve it. Johnny on the spot he sent Luis right over to fish the chair out for me. There have been a few other incidents that I have needed help and I have 100% assurance they will lways respond very quickly and fix the problem. They are a lovely family and company. Please consider them for your pool needs . I couldn't imagine managing this pool by myself but Thomas, Luis and their employees take such good care of me, I don't have to worry about it. No fancy bells and whistles, coupons, special ads, etc. that will take care of you when they say they will read more

STAY AWAY FROM THIS GUY. Owner's name is Thomas. He is very unprofessional and clueless. He saw my pool one time then he started sending his worker named Luis. I provided Luis clear instructions on how to open the gate to the backyard and was able to get in for a 5-minute pool service. On his second visit he pulled my gate rather than pushing and completely destroyed my gate. See images below. When I asked Thomas the owner to simply fix my gate, he said no and he decided to stop servicing my pool. I have never worked with anyone so unprofessional in my life. Thomas, now I know why my neighbors had fired you in the past. Frankly, not sure how you've managed to stay in business so far. Anyone reading this review, stay away from this guy and his business. You have been warned! read more

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Thomas was great coming in and saving our pool after a disaster where a bunch of tree chips and debris was as in the pool. Great service with a smile...saved! read more

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Thomas got our pool from green to clean very quickly. Very happy with the results & our pool is still sparkling. read more

Swimcare Pool Service - Before - Pool Cleaners Near Me

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As we get older, and things change..my Mother lost my Father 23 years ago...She is a Senior citizen and lives alone and manages very well. She has had this Pool Cleaning Company for almost two years..I have no tolerance for disrespect for older people, in this case, my Mother! Tom, the owner is very knowledgeable of his business and about pools...But, Tom has no patience when it comes to my Mom...Comments like, "We haven't been on the same page since we met!", and, "You're not listening to me!, I've been working on pools for 20 years!" Heard that one more than once....Mom's pool stopped turning on and off correctly, no one is in the pool shed but he and his help...she questioned him and he sugar coated it with excuses..but it was his job to fix the problem. Mom let him know she didn't appreciate being talked down to, and being treated disrespected!..She said she no longer needed his services and would write a review on Yelp..He got extremely angry and told her, if you want to be mean and vindictive, go ahead!!..he walked out of the kitchen by slamming her door along with garage door...with a loud bang.I followed him out to make sure gate was shut and told him not to slam her gate and he actually told me to,..."Oh, SHUT-UP!!".. Mom is 86 years old...she needs to have Professional and kind help, not Tom...or Louise....his worker...!! read more

Swimcare Pool Service - Seems, someone else experienced Tom, the Owner, not putting THE CUSTOMER FIRST!!! - Pool Cleaners Near Me

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I would like to tell everyone about our experience with Swimcare Pool Manitoba, particularly Cieran who came out to our house. We have had an ingrown pool since 1984 and had never needed to use a pool company as my husband took care of opening, closing and weekly maintenence of pool chemicals. We have not had an issue with algae in many many years but with all the rain in June and the pool not being used we were not checking the condition of the water. When it got hot we wanted to swim but when we took off the solar cover the liner had algae on it. After water testing and a lot of chemicals we got the water clear again but our vacuum wouldn't vacuum up the algae. We had gotten rid if the original manual vacuum years ago and replaced it with a Kreepy Crawly and then a Polaris. Swimcare was recommended to us and when I phoned it was Cieran who answered and he talked me through what I should be doing in regards to adding chemicals and brushing the walls. He came out on Thursday and vacuumed our pool and it sparkled Friday morning more algae had settled so after a guick phone call, Cieran came out again to vacuum. We were only charged the first time and not for the return visit and I might add it was a very reasonable price for the service. While he was here we found Cieran to be very friendly and courteous and we would recommend this company for anyone who needs help with their pool. As a matter of fact we are having him come out when we close our pool this year as unfortunately we are not as young as we used to be Check them out, you won't be sorry , Ron and Linda Schmidt read more

Thomas was really quick to respond. We had a broken pool sweep motor for a few weeks, and he came with a replacement pump the very next day after I called him. He inspected and diagnosed that the motor was not fully burnt and could do with just replacing a part. He promptly came back the next day with the new part and Voila, my pool equipment is back to work. He also spent some time educating us about our system as we are new homeowners with the pool. He gave a ton of maintenance tips and demoed a few things our middle schooler son could do to upkeep the pool. Also fixed the leaks in the solar panels, and got it up and running. We are so glad the pool is back in shape as it was when we moved in. We would definitely work with him again and will most likely change our regular maintenance to Swimcare sool. read more

Called 4 pool service companies in my area ( needed a new pool pump) and Thomas was the only one to respond! He came out to inspect my issue and offered advise on how to improve my system. A few days later I was back up and running. I highly recommend Swimcare and have already mentioned Thomas to my neighbors. read more

We had guests in town for spring break - our first visitors since the pandemic began, and our pool wouldn't heat! 55 degree water might be warmer than the air temperature in our Michigan guests' hometown, but it's still not desirable for swimming! I called several companies for help. One never called back, one couldn't get me in for a few days, but Thomas from Swimcare squeezed me in that very same day. He was able to get the pool heater up and running again (truly saving our guests' spring break), and I ended up hiring Swimcare to do our regular weekly service, as well - Ashley is awesome! I highly recommend them. Not only are they knowledgable, they are friendly, caring and just plain lovely to be around! Covid precautions were taken, which was also appreciated. It was a wonderful experience all around! read more

We moved into our home in Concord back in September with no prior knowledge of the upkeep that comes along with owning a pool. We lucked out when we purchased our home because Swimcare was already providing service for the previous owners. I couldn't be more thankful to have someone like Tomas who took the time to explain all the important things I needed to know about owning and maintaining our pool. From how to properly clean the pool to explaining how the pumps work, he's been a pleasure to work with from the very first day I've met him. If we have questions or concerns, he is always available and addresses any issue in a timely manner with an honest answer. There's no question that I'd recommend Tomas and Swimcare to anyone who owns a pool! read more

Mr Thomas, the pool man, is great! He's very knowledgeable, responsive, funny and a good guy. He taught me so much and I'm glad I chose him to care for my pool. read more

Since Tom and Lisa at SwimCare have started taking care of my pool my pool has never looked better! Lisa and Tom really care about their customers and their needs. They're very respectable and responsible. They have great prices and are very knowledgeable. I'm very pleased with the service that they provide! read more

The Swimcare team is great - I've worked with Thomas and Ashley, and both are really easy to work with, timely, and trustworthy. I have little kids that love to hover over visitors, and they've been great with the kiddos. Thomas has always taken the time to answer any of my additional questions too - things that I don't pay him enough to do! read more

Thomas and Lisa have done a great job taking care of my pool and saved the day with couple of urgent issues. Thank you for being so friendly and helpful! read more

This is our first time working with Tom, and I expect it won't be our last. He was able to accommodate a next-day replacement of our pool pump. As first-time pool owners, we had a lot of questions, and not only was Tom patient with the questions, he was expansive -- even spent some time talking through the science of it all with us. He even gave our pool a tune-up and algaecide dump for no charge. The work was high quality, he cleaned up after himself, and has checked in a couple of times since to make sure everything's working well. He left with me feeling like I could trust him. read more

We have lived at our home for almost 20 years. We tried to maintain our pool ourselves for a year or two. That was an expensive fiasco. Then we had a service for a few years that could not keep the algae at bay. Very frustrating! Then we discovered Swimcare! Thomas and Lisa have found the perfect balance for our pool. Thank you! They are honest and fair. I have recommended to them to our neighbors and we are all very satisfied. I highly recommend them to anyone who is looking for a reliable and friendly service. read more

We began using Swimcare about a year ago, and I can say unequivocally they have done a wonderful job. First off, our pool was the horrible green pool on their website courtesy of a family of ducklings that liked the view. In any event, it was a messy cleanup that they tackled with a positive can do attitude! Thank you Lisa and Thomas! read more

Swimcare Pool Service - The before and after! - Pool Cleaners Near Me

I've been using Swimcare for years now. I have had no complaints. They have kept my pool clear while answering any questions or concerns that I have had. The pricing is extremely reasonable and they don't nickel and dime you any chance they get. Great family run business. Don't hesitate to have them take care of your pool. read more

Great service and they really know how to get the job done the first time, understanding all your needs and really knows the equipment. Others do not compare to this company and I gladly give them 5 ! Awesome job. read more

I was in a unique situation considering I don't live in town, I own a house in Walnut Creek, I was told that the pool pump was making a terrible screeching noise. Based on the reviews I ended up with Swimcare, and I couldn't be happier. He was out at the house the next morning and replaced the pump motor and impeller for what I believe to be a very fair price. Thomas is professional, helpful, and easy to work with. If there are any future issues with the pool he will be the first one I call. Highly recommend! read more

It's been about 15 to 20 years since I had a working pool in my backyard. After forking out a lot of money to get the pool redone, I knew that the most important stage was yet to come. Maintenance! So I did some research on local pool companies in my area came across swim care pool services. All I can say is I have had nothing bad to say about Thomas and the way he operates his business. He offers exceptional work and most importantly a fair price as that is always important. He's a Very knowledgeable man about pools and their look equipment as he has been in the industry for quite some time now. I highly recommend him and his services read more

Thomas and Lisa have been taking care of our pool for about two years, and we are very pleased with their service. Thinking we could do it ourselves, we let it get to the point of constant brushing and spent tons of money at Leslie, but finally realized that we needed help! After searching Yelp for a reputable company, we decided on Swimcare, and so glad we did. Thomas and Lisa came out and explained what needed to be done, and how they would care for the pool. We were impressed with their knowledge and friendliness. I know we've saved money in the long run, plus no longer have to worry about the condition of the pool...now it looks great! We highly recommend this company! read more

Swimcare Pool Service is great! We have been a customer for over 15 years. Thomas' attention to details and responsive customer care is what keeps us very satisfied. Our pool is always clear and we can swim all year round. If we ever have pool questions, Thomas, makes sure to answer them. If we ever need more pool supplies, Thomas, makes sure we have them. If you are in need of an AWESOME and COMPLETE pool service company, Swimcare Pool Service + Thomas, are the one to use. read more

Thomas provides excellent pool service. We enjoy coming home and seeing our crystal clean pool, ready to swim. Thomas is accommodating to our schedule and needs. He is the best swimming pool service we have ever had. read more

Called over 10 pool companies I found on yelp to get a general question answered. Thomas was the only person who answered the phone and took the time to explain the answer to my question and give me a list of additional resources to assist me. Great helpful guy! read more

Ok, so I tried and tried to DIY my pool for years but even though I loved to do it, I had to battle algae constantly. In comes Thomas to SAVE the DAY! Not only did he take a gradual effective approach to re-balancing the approach, and got the pool SPARKLING, HEALTHY, and BLUE again, but he is super AFFORDABLE and RELIABLE. Solid, friendly service! We are not only happy but finally able to focus on other household tasks without the stress of a pool weighing us down. Highly highly recommend! read more

I was struggling with an algae problem for almost a year when I finally switched my service to Thomas and it was fine after two visits! He is on top of it and my pool had looked great for years now! Fabulous service. I highly recommend him! read more

Thomas is my best pool guy so far! If you are looking for a responsible pool guy that has a strong commitment to his job, business and ultimately to his customers, you find the right person. I thought I had a great pool guy in south California that he actually responded to my phone call same day although he delegated his job to his crew. Ever since I moved to North Cal, I inherited the pool guy from my seller. He delegated the service to his 'crew', but he rarely answers the phone calls but only after a few days and many times, I could not even leave a message because the message box was full. I have started with Swimcare for about 2 months now, my pool is sparkling daily, I got good referrals from Thomas to fix up the missing tiles and clean up the white calcium deposits. Every time I called, he is very responsive and knowledgeable to pool maintenance and the price he is charging is very reasonable. If you are not happy with your current pool company, I would highly recommend you to give Swimcare a try! read more

This company is very professional, very reliable, and the service is excellent. I was informed of my pump and cleaner problems and Thomas offered a few suggestions without any pressure of hiring him for any of the solutions. Thomas was punctual and did a great job, the price was very reasonable and now I will hire them for their cleaning services. read more

Thomas knows his stuff. Our pool was that nasty yellow-green look and all the cleaning my husband finally stopped working. Thomas came over, asked one question...do you have hard to or soft water? Hard. Ahhh, don't add calcium products to water. . . Like chlorine tabs or shock. Water was overwhelmed with a coating the tabs have and just couldn't do its job anymore. Thomas slammed in the liquid chlorine, scrubbed and did his magic. By evening the pool was coming back. Changed out the filters and added other products and now our pool is crystal clear. Thomas and Swimcare really know what to do. Thomas was accommodating, professional, kind and we would highly recommend them. read more

Thomas is by far the best, and most knowledgeable, pool service specialist I have ever had the pleasure of working with. Within a week he took my unused pool, full of green algae, from muck to pristine and the focal point of my back yard. He has also taught me so much about my system and how to manage my pool. In addition to this he is full service so it isn't just cleaning but management of everything. I am so glad that I located him. read more

Thomas has been taking care of our pool for the last year or so, the water is crystal clear. All I have to do is add water, swim care pool service takes care of the rest. read more

My pool is so beautiful and clear, thank God I found Thomas to maintain my pool. I trust Thomas with my dogs, allowing him key access to my backyard. Thomas is super nice guy, very trusting, truly cares about your pool as if it was his pool. Now I can travel, never have worry about my pool, water is 365 days perfectly clear. I have saved $$$$ in never having to buy chemicals anymore. Give Thomas a try. You will be happy. Bob read more

I have used Swimcare for my pool maintenance for several years now. They always provide top notch service at a very reasonable rate. I highly recommend them for all of your pool needs. read more

I can't say enough great things about my experience with Swimcare! I'm a pretty new pool owner and I've been struggling keeping my chemicals in balance. Finally, I had an issue with my filter and before I could get it fixed my pool turned green! I found Swimcare online and reached out at like 9pm. Thomas responded almost immediately and was able to come over the very next day. He made 3 visits in total and completely cleared up my pool within a week. And the total cost was a quarter of what I was quoted elsewhere! Thomas gives great advice and has tons of knowledge on how to keep your pool clean. After his great work, we decided to hire Swimcare to service our pool weekly. Super nice guy and great to do business with! Highly recommended! read more

We have used Swimcare for over 2 years and have appreciated the prompt, courteous service. Thomas began with us when we needed a major cleanup after replacing our pool deck with pavers. The construction process filled the pool with sand and other debris and needed a cleanup much more than our filter could handle. He provided a quick resolution to the mess. We continued using Swimcare since then and have been very pleased with the results. read more

Thomas and Lisa have been godsends! We had tried other pool services in the area and none were able to keep the pool clean and free of algae. Our pool is now really clean and we are so happy with the services we receive from Swimcare. Highly recommended! read more

Thomas has been servicing our pool for many years and we are very happy with his work. He comes over for weekly maintenance and is also very prompt in taking care of other issues if there is a need. Our pool is always crystal clear. Couldn't be happier. read more