This review is long overdue! I can't recommend Pool Whip Pros enough! Wesley, Paulina, and the entire team were absolutely amazing. They helped care for my 88 year-old mom's pool and she was very particular about who worked on her home. Wesley & the team handled everything with so much patience, kindness, a great sense of humor, and respect. He earned her trust by consistently doing outstanding work, and just being an understanding and kind human. What I appreciated most about Wesley was his honesty and integrity. From the beginning, he was upfront that sometimes a company and a customer just aren't the right fit, and that he also has a business and his employees to protect. I respected that because he wasn't just telling us what we wanted to hear. Instead, he worked with us every step of the way to make sure it was the right fit, and he absolutely delivered. We had actually been over-treating the pool ourselves, and it had gotten out of balance. The Pool Whip Pros team quickly identified the problem, got everything back on track, and had the pool looking beautiful again. Their extensive knowledge and expertise were obvious. Beyond the excellent pool care, they were always responsive, reliable, and genuinely cared about providing great service. It's rare to find a company that's both incredibly skilled and made up of such good people. Thank you, Wesley, Paulina, and the entire Pool Whip Pros team. You made a stressful situation so much easier for our family, and I wouldn't hesitate to recommend you to anyone looking for an honest, knowledgeable, and trustworthy pool service. Thanks for everything!!! read more

We switched our weekly pool maintenance service to Pool Whip a few months ago and have been very satisfied with the service. Mitchell, the lead technician, is extremely professional and courteous. We are first time pool owners and had many questions about the pool. Mitchell always listens to our questions and methodically answers them. We are very impressed with his knowledge and guidance on pool equipment. When calling Pool Whip, Paulina answers the calls. She is also extremely professional and courteous. I would highly recommend Pool Whip Pros. read more

I've been using Poolwhip for 6 years now. Wesley and his techs are always prompt, kind, accommodating and knowledgeable on all things pool related. I appreciate all their advance notices when there might be an extra charge, the water is low or filter cleaning is due. My pool is always in tip top shape! read more

We've used Pool Whip Pros for the last year, and have been very happy with the service. The techs were consistent with their weekly arrival time, and if there was ever any change to that we were notified in advance. Most importantly, they've kept the pool clean and looking great. This is the only pool service that I've used, so I'm not sure how the pricing compares to others but the quality and customer service is definitely there. read more

I highly recommend Pool Whip Pros. Wesley and his team are excellent, they have a lot of knowledge about pools and even if they do not know the answer right away, they will figure it out. We, and our pool, are nightmare clients yet Pool Whip Pros takes wonderful care of both us and our pool :). It is really hard to find good people and Pool Whip Pros is truly the best of the best. Our pool is older and often has issues but Wesley has great ideas and solutions and he always gets our pool fixed. This is an excellent company. read more

The pool service quality, responsiveness to our concerns, and overall value are all "5 out of 5 stars" for the team at Pool Whip Pros! Wes, the owner, is knowledgeable, kind, and very hands on both with his team and us, as newer clients. The office manager, Paulina, is very friendly, and she helps relay any specific needs we might have with exceptional speed and is always quick to follow-up; billing has been very easy, too, with emailed QuickBooks Invoices, quick online payment set-up, and straightforward line item descriptions for each month's service. We had some particularly odd wifi and pool app connection issues (iAquaLink), and Wes and his team of technicians made knowledgeable and cost-friendly suggestions, and even helped with system troubleshooting within my home network - talk about going above and beyond for a client and quickly fixing a technical / somewhat complicated issue! Again, 5 out of 5 stars here. We've had 2 other pool service companies in the past 5 years, and we gave Wes and his team a try because we just weren't happy with our latest provider and their inconsistency. The whole team at Pool Whip Pros is dependable, nice, and they truly help us understand what's going on with our pool week to week. If you're not happy with your current pool service, I'd highly recommend that you give Wes and his team at Pool Whip Pros a try, as I wish I'd have hired them sooner. read more

Pool Whip Pros - Pool Cleaners Near Me

I was having issues with my new Polaris skimmer. Andre came out and did his magic, replaced some parts and now my skimmer is cleaning the pool again! Yay! Andre was very responsive and kept me informed. Will def use these guys again! Thank you! read more

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We have used Pool Whip Pros for a few years now and feel like we finally found the right fit for our pool service and equipment needs. Wesley and his team are timely, professional, and honest. They are extremely knowledgeable and always have an answer to our equipment/programming related questions. I can simply send a text and quickly get an answer and prompt service if needed. We purchased a new filtration system through PWP and the whole process was seamless. We have an aging pool and are happy we now have our go to company to help us along the way! read more

After recently purchasing a home with a "stock pool", my husband and I were absolutely lost on what steps to take to get it to a functioning level! It looked like someone had completely Jerry rigged a makeshift (too small) pump onto it and the water looked like a swampy science experiment I called multiple pool companies to get estimates/opinions/recommendations on what we could/should do to get it up and running and was only met with negative feedback on how "high maintenance" the stock pool would be. I haven't been met worse customer service than when calling about our above ground little pool. After doing more searching online, I came across Pool Whip Pros and came into contact with Wesley. IMMEDIATELY he was willing to come out to our home and check out our mini pool situation. Wesley assessed the stock pool and instantly knew that the connected pump was way too small for the amount of water and gave us a couple options on what we could do. We decided to go through the Pool Whips Pros and paid for parts and labor to have a proper pump and filter installed. The work was exceptional and efficient! We are absolutely thrilled to have our stock pool clean and up and running! And we also know, as new "spool" owners, we can reach out to Wesley with any additional questions or concerns!! We highly recommend Pool Whip Pros for any pool services! Extremely personable, friendly, efficient and affordable! read more

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I called Pool Whip about a weekly pool service request. They requested pictures of my pool equipment, which I sent right away. We discussed a concern they had but once explained, they said they would email me a proposal the next morning. That was three days ago, and still no email. I have hired another company. read more

We've used Wesley & PWP for almost 5 years now and they've been the best. They not only do a great job maintaining our pool and equipment but are ultra responsive and always willing to help troubleshoot pool-related issues with us. We leverage them weekly, year-round since they take such great care of our pool for the price. read more

The team is great and very professional. They are always on time and reliable. I have been a customer for the past year and very happy. We had a terrible experience with another company and super happy we found Wes and The Pool Whip Pro team!!!!! read more

We bought a 1950s house with a 1950s pool - needless to say the pool pump was hanging on by a thread! When it finally kicked the bucket, Wesley was there to help us. He replaced the noisy, inefficient, power-guzzling pump with a quiet, powerful, modern pump (brand: Pentair) that uses a fraction of the electricity - we've noticed an 80% drop in our electricity usage just down to the pump alone. We save about $4/day in energy cost (a $124 reduction in our monthly PGE bill, aka $1,460/year). And we've gone from twice-weekly filter cleaning to twice-yearly filter cleaning! Not to mention that our pool is now sparkling like we've never seen since we bought the place. I'm extremely happy with Pool Whip Pros and with Wesley, who was a dream to work with. Not related at all - but he also helped me attach a basket to my bike because he saw me struggling with it ;-) What a guy! read more

Lucky me found Pool Whip Pros right here on Yelp! As it turns out, my next-door neighbors had been using them for years. And now I know why! From the very first meeting, Wesley was super friendly and professional. Either he or one of his guys shows up like clockwork each week. I have a lot of plants and trees around my pool, but somehow they manage to keep it crystal clean. Also, my next-door neighbors had a critical equipment failure on a weekend, and Wesley was a rockstar in helping them resolve the issue quickly. One thing that I really appreciate about this business is that they offer different levels of service. For example, you can do the top or the bottom or both! I think that creates flexibility and gives the customer comfort that they're not paying for more than what they want. I highly recommend Pool Whip Pros - The Pros that will Whip your Pool into shape! read more

We recently purchased a home with an old pool and had no idea what needed to be done to fix it. Pool Whip offered a consultation and let us know exactly what we needed to do and turned our swamp like pool swimmable! They are quick to respond, reliable, and very knowledgeable. I'd recommend Pool Whip to anyone seeking Pool Maintenance and certain repairs read more

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We've been working with Wesley and his team for a year now and couldn't be happier! Our pool is always ready to enjoy and we use it a lot. We Pool Whip Pros! read more

Our pool was dirty and outdated and we were very happy that you guys were able to come down same day and fix everything up for us right away . Appreciated your service and definitely a life saver . read more

After trying to work with another pool cleaning service that never showed up, we gave Pool Whip Pros a call and we are SO glad that we did. We have used Pool Whip Pros for seven years and they are AMAZING to work with. Wesley, Paulina and the entire Pool Whip Pros team are kind, courteous and professional. They show up every week and keep our pool looking better than it ever did when we maintained it ourselves and they are affordable. Whatever your pool maintenance needs are, they will exceed your expectations. Wesley, the owner, is always available and responsive when we have questions or need an extra service and Paulina, who runs their office, is a pleasure to work with. If we could give them 10 stars we would. I HIGHLY recommend Pool Whip Pros to anyone who needs a professional and reliable pool service. They are EXCELLENT! read more

I have tried for the past 2 years to manage my pool myself, and it was a constant struggle to keep the chemistry balanced and algae from returning. I finally threw my hands up and after researching a few pool companies on Yelp, I contacted Pool Whip Pros. In no time, Wes was at my house taking a look at what was wrong. He was able to diagnose the cause of the algae immediately, began the treatment, and the stubborn algae that was stuck to the walls of my pool was gone. They have been servicing my pool for several months now, and it has been liberating to not have to constantly be fighting with the algae and chemical balancing. They show up reliably and consistently, and I feel like the price I pay is very reasonable. read more

We have been using Pool Whip Pros for over 4 years now! Wesley and his team are incredible to work with. We have felt that our pool has been in excellent hands since day one. This company has amazing communication and is extremely reliable. Not only do they keep our pool sparkling clean week to week, but they let us know when there are things we need to attend to (and help us to fix those issues quickly). Wesley and Pool Whip Pros have installed a new filter and new pump for us. They also helped us catch a leak and referred us to a company for further assessment and repair when needed. We trust them 100% and plan to keep them as our pool guys for many many years to come! read more

In the height and crazy heat of the summer our pool started to fail. I called Pool Whip Pros (because I like the name!) and they came out 2 days later. We determined that it was time to replace our equipment. Wesley thought there would be a 2-4 week lag time but he delivered and installed everything within a week! Wesley and his crew are personable and professional. He is clearly an expert on all things "pool". I called him yesterday (I had messed up the settings) and he stopped by 30 minutes later! Service is his #1 priority. I highly recommend Pool Whip Pros! read more

Best service ever. I was in a jam with a listing I had in Concord and needed the pool serviced right away! Pool Whip Pros came out that same day and made sure the pool was sparkling in time for photos and open house !! Thank you !! read more

After cleaning my pool filter, Mitchell has made the water crystal clear. Thank you for your quick response.

We bought a house and the pool was clean during inspection time but then quickly turned green over the next month during the closing period while they had the pumps off. Wesley came out and inspected it and the old DE filter was beyond gross. He recommended going with a cartridge filter for a few reasons and I knew I already wanted to. Within a week of running the new filter he had the pool looking new again. There are several reasons why I'd recommend them without hesitation: he seems very honest, trustworthy, doesn't try to up-sell you, responds quickly, is happy to answer any questions you have (even multiple times as a new pool owner), and of course does great work. I've only met one of his employees but he was great too. I requested a quote from a few companies at the same time and he responded within 1 hour while the others were within 1-2 days. That alone sealed the deal. The before and after photos speak for themselves! Save yourself the time and research and give them a call. read more

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Excellent Service! I reached out to Wesley when I was having trouble with my pool equipment. Welsey was able to come out and check the issue out in extremely short notice - he accommodated my request given the urgency of the issue. Being a new pool owner, Wesley took the time to explain the details, and then recommended the most appropriate approach. He was not pushy or didnt have a sales pitch. His demeanor was to ensure he is helping out with what is best for the customer. Following that, Wesley replaced the pool pump and filter, including the above the ground plumbing. The execution and final outcome was perfect. Would highly recommend you to use PoolWhip services for your pool maintenance and servicing! read more

Moved into a new house a year ago, and our pool was a mess. Wesley and his team have helped us fix it up and maintain it, and we use it all the time now! He's extremely responsive and always so helpful when we have questions - highly recommend! read more

For my newly resurfaced pool I needed to install new pool equipment so I was looking for a pool service company that does pool equipment installation and also offers chemical startup and regular maintenance services. I got bunch of quotes from many companies and amongst all, Pool Whip Pros' quote was the most elaborate and professionally made! I can probably write a full essay about my experience with other pool service companies (how they gave me quotes, how they answered my questions, etc.) but not gonna bore you with details! So I eventually asked Wesley to install my pool equipment and I gotta say I was so lucky to find him! They did an awesome job! Everything was professionally installed and up to code. They also enlarged the small window to access my control box beautifully, which usually you need to do yourself or ask a handy man to do it for you! They also did my pool chemical startup and currently maintaining my pool every week. On top of everything, since I am a new pool owner I sometimes have lots of questions! Wesley kindly answers all of them personally even though he is very busy! So if you are looking for a super professional and high quality work I cannot recommend Pool Whip Pros enough! read more

I bought a house with a pool, and don't know anything about pools, since there was some sort of pump running, I just left my pool alone figuring I had some time until I needed to figure out how to clean it....then it turned green. I called up Wesley, he was able to come out very quickly and not only did he clean up my pool, he also went through what was basically a crash course in pool care since I told him I wanted to take care of it on my own for the most part. He showed me how he cleaned the filter, explained life expectancy, explained how to operate all the pieces of hardware I had (and I didn't even know what they were for at the time), told me about different types of cleaning robots I could look into and what was wrong with my current one, went through all the pool chemistry --- I mean exhaustive college course on all the basics I need to care for my pool properly. I feel like the price was very fair, and to get a knowledge transfer along with it...really felt lucky to have called Wesley specifically. read more

We were looking fora pool company to help us maintain our pool and I was very impressed with the reviews and ratings of Pool Whip. We hired them on April 2020. Everything was great, friendly staff, and communicative. Wes, the owner even asked us if we could give a Yelp review on May 2020, but I think it's too premature. I think it's better to wait maybe after a year or so. There was even a price increased during that time which we don't mind. On August 2021, we got noticed from Pool Whip by email informing that they "cannot acquire enough chemicals daily to maintain your (our) pool" and they will discontinued providing the pool service to us as of September 2021. Shocked but we understand. So we started looking for another company and in process we learn by asking companies if they have issue inquiring chemicals. ALL of them stated they don't have any issues inquiring chemicals. Makes me wonder why Pool Whip why they have issues getting chemicals. We think that we had a great relationship with the company and no issues. I don't know. I'm disappointed that they can't provide the service and I'm questioning about not "getting enough chemicals." Maybe other consumer will have more luck and have longer relationship. Sharing this to help consumer like myself to be informed about the company. read more

Wesley has been servicing our pool for just about a year now, and I felt it was appropriate to write a review. Prior to having Wesley and his pool techs maintain our pool, I did a lot of research and called around. Wesley was the only one to get back to me in a timely fashion and take the time to set up an appointment within that week. He also went out of his way to reschedule his route in order to get us in at the last minute due to the time of year we started the service. Since then he has always been a phone call or text away when It comes to questions or future services. He has never tried to over charge or embellish what we needed to have done. Wesley even talked me out of purchasing some outrages pool sweep and directed me to a more reasonably priced one, which has been awesome! In a nutshell, Wesley and his employees are dedicated, passionate about providing great service, very informative, are dog-friendly, and will go out of their way always! I highly recommend their services...you will not be disappointed. read more

If you're looking for a great pool service company, look no further. Pool Whip has been servicing us for two years. It's a family owned business and they really care about what they do. They are reliable, dependable, detailed, responsive and just simply the nicest people. They take care of our oversized and unusually shaped pool weekly, but also handled the start up procedure after our pool remodel (a daily visit for two weeks). Can't say enough good things about Wesley and his crew. read more

I am so glad I finally called Pool Whip Pros, after a few bad experiences with some unreliable/shady pool maintenance folks. Pool Whip Pros are professional, honest, and very nice to work with. They have a streamlined and transparent billing system and communicate very well about scheduling etc.. They also fixed a leak in my thermal solar system for way less than their initial estimate! When does that ever happen? Seriously, look no further than these good folks and this wonderful family business. read more

I have been using Pool Whip Pros for almost 2 years. Our previous pool service was not very responsive and we were having issues keeping our pool sparkly clean. This has not been the case with Wesley and his team! Communication is easy, they are super responsive and take care of any issues with professionalism. I recommend 100%. read more

Wesley and Pool Whip Pros are top notch! They installed a natural gas pool heater, new filter system and upgraded my pool electrical system. All the work looks great and works great as well. Wesley always responded to my messages quickly and answered all my questions, and when the heater vent was on back order Wesley kept in touch with me until he was able to get the part and return to complete the installation. I highly recommended Wesley and Pool Whip Pros! read more

Great company! I initially hired them to get rid of black mold in my pool, then hired them for ongoing pool service. I've been incredibly happy with all of their services. They're honest, fairly priced, and know what they're talking about when it comes to a pool. I would definitely recommend Pool Whip Pros. read more

I emailed to have a quote for a new pool heater installed. They cancelled once then no call / no showed when I made a second appointment. I hope it's because they are busy but this is quite unprofessional read more

Wes and his team at Pool Whip Pros have been a lifesaver for us! As first time homeowners with a pool, he has helped us learn all about our equipment and even spent time troubleshooting a few issues we would have never figured out ourselves. They're reliable, efficient and honest and always keep our pool in great shape. I would highly recommend Wes and his team! Thank you to the Pool Whip Pro team for always taking care of us and with a smile. read more

We have been customers of Pool Whip Pros for a few years now. We are very happy with the excellent service they provide and have always kept the pool looking beautiful and ready to enjoy! Don't hesitate to give them a call! It is very difficult to find honest and reliable pool service companies but they are it! read more

As the owner of Pool Whip, Wesley understands the responsibility of maintaining a positive customer relationship and continues to meet my requirements of reliability and communication. I have zero hesitation recommending Wesley and his business to my friends and family. read more

Pool Whip Pros - Pool Cleaners Near Me

Beware of scam. Does he even have a pool contractor license? Might want to check. This guy came to service our pool when we moved in and now I am questioning every red cent that was paid towards him. After receiving a quote for $8,000, I decided it'd be best to check with my home warranty provider. Sure enough, half of the equipment that he suggested to replace didn't need to be replaced at all. Additionally, he said he would come weekly in the beginning of the month and after reviewing the cameras around the house, I verified that he had not been weekly at all. Just because you see a lot of Yelp reviews doesn't mean you're getting the best service. Check your estimates with another provider. read more