I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

Wanted to say you're technician's are very knowledgeable and diligent in their work. I highly…read morerecommend that if anybody has spa needs, no need to look anywhere else. Thanks

They are the best! Always on time and the quality of the water is crystal clear. They alert you to…read moreany issues and the communication is excellent.

Kari is the best in the business. Honest and affordable. Someone you can totally trust. He has…read moredone many repairs on our older spa. Can not recommend highly enough!

Our Jacuzzi wouldn't heat up past 95%. I thought we needed a new heating element…read more Cari came out and determined that the "lock" was engaged for the temp. Problem solved! Paid Cari a fair price for pointing out this feature that you can figure out from going through the control panel. It's in the operating manual, but not clear that it could be the solution to specific problems.

Would not honor their own warranty. Do not deal with these deceitful people. Told me I needed to…read moreprove I paid the original bill as they could not find proof of me paying.

Avoid at all costs. I'm not sure how they are for pool maintenance, but for repairs, absolutely…read moreTERRIBLE. Avoid them because it will simply cost you more in the end.

I rarely write reviews, but I found this company to be extremely easy to work with and very…read moretransparent about the work they do. Within the week I was their new customer. We were looking for a new company to do our weekly pool service in Walnut Creek. A friend suggested her neighbor's business Skim N' Dip. The reviews seemed good and I was prepared to be a little persistent as some reviews indicated. I was pleasantly surprised with what followed. Mark returned my call the next day and I found them very transparent about their fees and what is covered and what is additional in their various service plans. They also wanted to know about the equipment I had and asked me to send pictures, which I did. The day I sent pictures, Steve stopped by to check out the pool and the equipment and answer any of our other questions. We found that 2 other people on our court were already their customers even though we are 10 miles from their business. Their prices are very fair and they offer a discount if you pay several months in advance. So far, I think the service and transparency has been outstanding. Very highly, highly recommend!

Some of our pool solar panels were leaking and just suffering from "old age." Nick responded…read morequickly to our call for help (some businesses did not respond at all), came out to assess and set a date to get the job done in a very timely manner. His rates were reasonable and he was professional and easy to work with. We highly recommend Skim N' Dip!

Made an appointment with Roy to come out on March 18th in the morning to check out my backyard and…read morestart building a quote. He never called or showed up. Called him again and left him a voicemail. Called back and he said he would shoot me some texts with times he had available coming up. He never did. Really disappointed in the lack of communication and follow thru. Will continue to look else for a contractor to install a pool.

Roy installed a spa for us which he's maintained for multiple years. Roy is extremely solutions…read moreoriented and doesn't give up when there are issues with sometimes very complicated systems. Roy has great connections and resources available to him and will get the job done right.

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

I thought I could keep my pool clean myself by adding the products myself as a pool supply store…read morerecommended for 6 months. I failed, so I called Dave at Aqua Hero and asked him to help me rescue my pool. Dave showed up as promised, and upon arrival, he explained all the the steps needed to bring the pool back to life. It took Dave just days, and my pool is sparkling and ready to be used again. Thank you!!

Dave has been servicing our pool for a few years now. I found him on Yelp after my last pool guy…read morewent from awesome to awful. Dave is knowledgeable, reliable, and his rates are very reasonable (for this area). If you are looking for someone to take care of your pool, this is your guy!

They cleaned my pool once from green to blue, good job on that but maintenance service was poor and…read moreincomplete. He added less chemicals and water went out of balance too quickly. I had to ask him to do things which should have been done without being said. Recently i asked him for a service to which he denied. Which pool company does that, in October? Nobody can't be that busy to deny service without any reason. Not professional at all.

I would give Kirk and Opulence Pool and Spa 10 stars if possible. I am new to pool ownership as we…read morejust moved into our house with a pool. It became clear pretty quickly that I needed professional help as my attempts to keep in blue and clear failed miserably. Even though Kirk doesn't regularly service Alameda, he agreed to come for a one-time consultation. He quoted me $400 in advance. However, when he got there, he immediately and voluntarily reduced the price to $300 because he said the pool was not in as bad a shape as I had said it was. Kirk wound up coming back three consecutive days in a row to get the pool to his standards. I kept asking him if I should pay him and he insisted that he would invoice me after the job was finished. After three days, the pool was blue, clear and sparkling. Thank you so much, Kirk.

Picture Perfect Pools does an excellent job. Always on time, polite, checks the water, filters,…read morepumps. Best pool service we've ever had.

We have been happy with the service we receive from Picture Perfect Pool Services. The technicians…read morekeep our pool sparkling and they do a great job. We have used this service for a few years. When we needed to replace our old filter, they installed the replacement.