I rarely write reviews, but I found this company to be extremely easy to work with and very transparent about the work they do. Within the week I was their new customer. We were looking for a new company to do our weekly pool service in Walnut Creek. A friend suggested her neighbor's business Skim N' Dip. The reviews seemed good and I was prepared to be a little persistent as some reviews indicated. I was pleasantly surprised with what followed. Mark returned my call the next day and I found them very transparent about their fees and what is covered and what is additional in their various service plans. They also wanted to know about the equipment I had and asked me to send pictures, which I did. The day I sent pictures, Steve stopped by to check out the pool and the equipment and answer any of our other questions. We found that 2 other people on our court were already their customers even though we are 10 miles from their business. Their prices are very fair and they offer a discount if you pay several months in advance. So far, I think the service and transparency has been outstanding. Very highly, highly recommend! read more

Some of our pool solar panels were leaking and just suffering from "old age." Nick responded quickly to our call for help (some businesses did not respond at all), came out to assess and set a date to get the job done in a very timely manner. His rates were reasonable and he was professional and easy to work with. We highly recommend Skim N' Dip! read more

Been using Skim N Dip for four years. They came highly recommended by our pool builder. They have done a tremendous job from start up to current. Any time I've had a problem with my pool equipment Nick was quick to respond. Many times he was able to talk me through a situation or would come out and keep me up and running. His weekly service techs are thorough and friendly. If you're looking to hire a pool service company Skim N Dip would be my first and only choice! read more

Skim n dip do great work and are really easy to work with. Their pricing is fair and they do a great job walking through everything. I highly recommend them. read more

I have used Skim n Dip pool service for the past eighteen months. I was referred to them by a friend. I have been incredibly happy with the service that they provide. I highly recommend Skim n Dip for all of your pool needs. My pool and associated equipment have been maintained flawlessly. All of the service technicians who have visited have been polite, friendly and respectful. I completely trust this company. read more

Nic and his company are fantastic! We were having an issuer with the cleaner in our pool (installed by pool builder.) I texted Nic this morning, and he called me very quickly. He showed up himself and got me squared away by early afternoon the same day. I can't say enough good things about the entire crew. Just a great company to work with; they're taking very good care of our pool. read more

They have been servicing our pool for several years now and have done a great job keeping it maintained and beautiful! We appreciate also, that any problem, we can call and get help! Skim N Dip is a great service!! Thank you!! Frank D. read more

I've really enjoyed their responsiveness, their availability and their consistency. They are also extremely friendly and helpful so you maintain your pool in the best way possible. read more

Left them a phone message and a Yelp message, 3 weeks ago! Never heard from them. Disappointed because the reviews were so positive and they were in our area. Went with another company who were extremely responsive and easy to work with. Bought a whole new system too. read more

Nick and his team are exceptional at what they do. Our 20-year-old filter tank had an irreparable leak and needed to be replaced. And since it was pool maintenance "high season", it took 6 weeks for a pool expert to come out to replace it. With daily temperatures surpassing 100 degrees, the water had turned green and murky, so he also recommended we have someone replace the pool water. I called Skim N' Dip and explained that I was reluctant to change the water during a drought and asked a litany of questions. Nick was very patient and professional. Before he jumped to sell his services, he had me text him pictures of the pool along with the chemical test results of the water I got at Leslie's. He explained what every chemical does and why when certain chemicals reach such high levels (especially if the water is over 20 years old), there's no amount of chemicals that can correct the imbalance. I took his advice and agreed to move forward with the recommended service, which was one of the best decisions I've ever made. Nick explained exactly how everything would roll out, from draining the pool water, to power washing the pool walls, to chlorine washing the pool walls, filling the pool, and balancing the chemicals. He and his crew also kept me posted on arrival date/times etc. Now the pool looks absolutely incredible--- I can't remember the last time the water looked so crystal clear. And a huge bonus is that I only need a fraction of the chemicals and wall-brushing to maintain it! I'm very grateful for the wonderful work of the Skim N Dip crew! read more

Treat you like a number as they have too many clients. Calls and texts are not returned promptly. We paid for a service of cleaning walls which were not cleaned. The same pool guy was not friendly and left a white stain on our step from a chlorine bucket. Look somewhere else where you are treated like you matter. read more

Nick, It has now been seven days since we found out that the pool cleaner/control system you installed in our pool for $1725.00 does not, nor will it or can it ever meet our needs. I have asked you way too many times for a solution over these past seven days, expressed the stress it is causing us, and you have yet to come up with a viable solution or any solution other than paying you more money or waiting on you longer... Our wait with you is over! We are terminating our service with you effective immediately. We do not want you or anyone from your company entering our property! I will be happy to share our story and your own words with the BBB and others in hopes that this does NOT happen to anyone else! Even after admitting to selling us a product that you shouldn't have and not running our pump during the hours you agreed upon, you have yet to even offer a solution to make it right! **The pool system he installed did not allow for HIM/HIS company to program the cleaner for the times HE agreed to so it didn't meet HIS own company needs as far as delivering what he promised. He kept telling us to do our own research to find a solution to his debacle. What a mess he has made of things! Even after wasting $1725.00 I sleep much better knowing I never have to deal with Nick again!! read more

I requested service via Yelp over the weekend. I spoke with Mark on Monday and Matt came out today Tuesday 8/10 to service my pool that was suffering from Algae. Matt checked all the equipment to make sure everything was working properly. He also checked the pool to make sure everything was working properly . He checked filters to make sure they were installed properly after being cleaned. Matt then tested the water and he came up with a plan to rid the pool of Algae! He will be back tomorrow afternoon to follow up Excellent Service read more

Nick and his crew installed a heat pump and removed the old leaking solar heater/water fountain from my rooftop. Nick, the owner, is responsive, kind, knowledgeable, communicative, and was quite reasonably priced. It was hard getting any callbacks for pool equipment service from other contractors, so it was a pleasant surprise working with Skim n Dip. They came recommended from another company I was doing business with and I'm glad I listened. read more

Received great input from Nick! When I called Nick, he informed me that he does not service my area. Despite this, he took his time on the phone to instruct me on how to drain my pool. Out of the 10+ Pool Services I called, Nick was the only one who volunteered this information. Definitely appreciate his professionalism! read more

Skim N' Dip - Pool & Hot Tub Service Near Me - Concord, California

See all

Im not one to write reviews, but due to the excellent SERVICE and PROFESSIONALISM, I have to share with you my experience with this company. I have been around pools and oceans my whole life so, I have dealt with experts in pool service industry. After my family's move back to California, we moved into a house with a beautiful pool. Nick the owner has been taking care of the pool for the past 3 years. I can tell you that the pool is beautiful and the water is clear with perfect water quality. I have personally dealt with Nick in fixing our waterfall, and pool sweep. Both of these issues were taken care of in a timely manner with impeccable service and professionalism. Nick is always available to talk on the phone and provides you with options on fixing any situation. When looking for a company to take care of your pool you want experience, Knowledge which Nick has plenty of, but most important you want quality service and professionalism. Skim N' Dip is a company that I highly recommend for quality pool service and repair. read more

Quick update: Over a year later and I'm still very satisfied with Skim n Dip. We've replaced our pool pump and have a great guy Matt, who regularly is the one to service our pool. Between Nick's quick response time and Matt's consistent work, we are truly long -time satisfied customers. I feel confident in their knowledge and that this team is looking out for us, our pool and giving us the best value for our dollar. I like that they are one step ahead (example, we have a crack in our filter canister that's a pretty urgent fix-- Nick and his team were ahead of it and we're ready to roll with the fix a?mere 24 hours later). Highly reccomend this business if you like to work with good people who care. read more

Skim N' Dip - Thanks Skim n' Dip! - Pool & Hot Tub Service Near Me - Concord, California

What a great pool and spa service. Nick knows whats going on with pools and spas. Its always nice to hire someone knowledgeable about their business. Very professional and personable! I highly reccomend! read more

Nick and his team are amazing. The pool is always looking good. Nick treats his customers right and has excellent customer service. I highly recommend nick and his team. Had a unrelated problem with our system and nick came out in the rain and fixed it without hesitation. Not all people are as helpful read more

We're first time pool owners and were warned to not try the chemicals ourselves. I'm glad I took sound advice and found Nick and Skim N' Dip. He's been great about simply texting back and forth to sort out issues, and every problem we've had has been sorted out. We had our pool turn green while we were on holidays and the team were able to fix it simply enough with chemical treatment and a filter cleaning. A great smiley crew that knows there stuff. If you're looking for a pool service, don't hesitate to contact Nick. read more

We just returned from a 6 week vacation after leaving the pool service duties in the care of Skim n Dip. The pool looks great!! I shouldn't be surprised, but the weather has been extremely hot with some days over 100 degrees. Difficult conditions for any backyard pool, but they did a good job and the pool was crystal clear when we came back. Perfect for my family and I to start swimming in right away! Thanks! read more

Excellent service. I highly recommend them to anyone needing pool services.

Nick and his team have been servicing our pool for over 10 months now and they have been great at it. We started working with Nick as recommended by the previous homeowners and now I can see why they would recommend skimN'Dip. The service is exceptional and Nick is always very helpful , even when it comes to me asking random questions about our hot tub or jacuzzi he has been super helpful in pointing me in the right direction. If you are looking for guidance on pool services, I would recommend Skim N'Dip any day! read more

I have used Nick for many years and I just had to cancel his service because each month he disputes my payments which I have on a regularly scheduled payment from my bank. He gave barely any notice to his customers about a rate increase which was very unprofessional. Also lately his service says all equipment checked and good however my basket has been completely full and all his crew does is drop chlorine tablets on top of the debris. Very disappointed with the customer service. Too many other pool service companies to choose from to stay. read more

Nicholas is the pool GURU! I reached out to Skim n' Dip and Nicholas came out right away to assess my old school kidney-shaped pool straight out of a Palm Springs hotel. He gave his recommendations and I am confident in his knowledge. He vacuumed the bottom and suggested I buy a robot cleaner until I could afford a new motor and pump. I really appreciate his reasonable prices and I highly recommend him for your pool needs. I will be purchasing a new motor and pump from him and Skim n' Dip will be maintaining my pool monthly! Thanks Nicholas for the fantastic service! read more

Skim N' Dip - My kidney-shaped fiberglass pool! Love it! - Pool & Hot Tub Service Near Me - Concord, California

Had Nicholas and Walter clean out my green pool...like literally clean it out and not turn it from green to blue. To call it just green is an understatement. It was funky y'all and to the point you wondered if there was a dead body in it...and there was! It was a cat though, so sorry if that was your Fluffy or Socks or Mittens! If Nicholas sends out Walter to clean your nasty pool you are in excellent hands. Walter is a super hard worker and jumps right in. The bro fears nothing and just works. It's hard to not like this kid. I can't thank both of these guys enough. They are super easy to talk to and without a doubt are honest. Just know that they don't do green pools during the week and reserve that for the weekends. Which makes tons of sense watching the process. If you're reading this and considering using them please call. I researched a ton of places just like you and when I find a contractor that exceeds expectations I love to tell other people. So, you've been told! RIP Mittens. read more

This pool service has been a great upgrade for us. They are friendly and professional both on the phone and in person. They also have online billing which is very convenient. read more

We recently hired Skim n Dip after experiencing some frustrating events with our prior pool service company. We had bubbles coming out of our jets, solar tube relief valve and actuator issues, as well as our filter schedule and cycle being ran at high rpms - killing our pg&e bill. This was in addition to more than a few no shows :( All of this was a daily frustration for me - and I'm very particular about my pool and it's cleanliness. Nick came out and listened to all of my concerns, corrected the filter issue on the spot and did what needed to be done to get everything else up and running as it should have been from the get go. Walter, his team member, comes out every week, skims, brushes, treats and checks the equipment so that we can simply come home and enjoy our little backyard oasis. He leaves these great service cards hanging on our door with each item completed marked off and if there are any details that need tending to, they are marked off on the card as well. I love that they do this! It is a great way to communicate what was done and what needs to be done to keep your pool in tip top shape. Nick is very responsive, anytime I've reached out he's has replied within an appropriate length of time. He's also reached out to me when he's taken care of something equipment related so that we would be aware. His follow through is impeccable!! If you are looking for a pool service company that has their stuff together and runs a smooth operation, then Skim n Dip is for you. I'm 100% satisfied with the attention to detail and level of service. With all the recent changes and improvements, we've already experienced a large drop in our pg&e bill :) read more

My pool kept getting algae. I couldn't get rid of it. They made it really easy, now I can actually use my pool! Finally!!! And their weekly service is really well priced. Very very happy with their services. read more

Nick and team are great! We have had a couple different service techs thru Skim N' Dip and each was friendly, knowledgeable, etc. My pool always looks good, clean, no water issues and Nick's team works with us if we need help troubleshooting anything or need flexibility on adding chemicals due to swim plans. Highly recommend! read more

Nick and the entire crew are fantastic and most importantly know exactly needs to be done and how to communicate it. Also at very reasonable rates they look to work with me as the customer for what I can do to minimize costs and issues...that is so appreciated. The level of service and professionalism is hard to find and I know from trying other businesses. read more

We had a new pool installed last year. Nick was brought on to help with the "pool starter" service. Since we are completely new to the pool world I had a ton of questions. He was very responsive to my questions, and took the time to explain how everything works. When we would have an issue he was quick to respond. He is professional and knows the pool and spa business. Too bad he is out of reach reach for weekly maintenance, I would hire him in a heartbeat. read more

This is my 2nd house with a pool. I dealt with Nick both times. Nick is very knowledgeable and explains everything thoroughly. on my 1st pool Nick did some plumbing and replaced my pump with a WiFi setup, everything turned out better than I thought. Now at my new house, all the equipment was old manual and leaking all over. Nick replace and updated everything to the latest and greatest. Clean and quick job. I wouldn't deal with anyone else. Thanks Nick!!! read more

Did not use them. We used a ECOTECH POOL SERVICE instead. A friend recommended them and they were a new startup.

Excellent work in both the short and long term. Did great work to fix our pool pump when we moved into our house. In the years since, when questions or issues have come up Nick has been incredibly responsive via phone and text. Most companies would try to charge for a visit, but in our case Nick was able to troubleshoot over the phone in 5 mins for free. read more

Nick is a real pro. He knows everything about pools: my house has a pretty sophisticated system that is now about 30 yrs old. A number of things have gone wrong over the 3 years his company been servicing it. Every time something needed fixing, I received from him a precise diagnostic, with a couple of options for solving the problem in the most cost effective way. Nowadays, it's rare to find this kind of service: if you're looking for someone to take good care of your pool, Nick's your man. read more

Nick really helped us out today. Our pool heater was not working properly and he went out of his way to make sure my daughter was able to enjoy her birthday. My family appreciates all the efforts and work you did to help us celebrate our daughter'a birthday. Thank you Nick and Skim N' Dip. read more

I have owned this home since 2014 and plowed through five or six pool maintenance teams. I've been using Skim n Dip for over a year now and they are by far the best service I've had! They are on time and efficient. My pool looks great and they've even now replaced some equipment. Fabulous! Trustworthy and honest. Highly recommend! read more

Very informative owner was impressed with how honest he was and will have my referral for any of my friends asking.

We have just done a complete remodel of our backyard. Nick and his crew did the pool start up. They were professional, prompt and always maintained a line of communication with us, which was very much appreciated! I feel they went over and beyond what their contracted services were. Nick has spent extra time with us explaining new pumps and new chemical applications. They are knowledgeable about what our needs are out here in the Brentwood/Oakley/ Discovery Bay Area. Nick has made himself available for any questions or concerns we have. I wouldn't hesitate at all to have them service our pool on a regular basis. Thank you Nick and team! read more