Always short handed. Give you the wrong information on your pool water. The store is always very…read moreclean. One person will say you need to put this in your pool and next day it was wrong. Better education Nice staff

I have gotten my booster pump replaced via Leslie' mart services and the guys have done a great…read morejob. This review is specifically for the technicians "Jeff and Todd". Thank you for your attention to details, constant communication during the process, and going above and beyond to address every little issue and gap that was found while replacing the pump. Would certainly hire those guys again..very professional and completed the entire task in about an hour. Thank you. Great job!

Another 5 star rating for Rick, Patrick, Jason and their crew. They totally deserve it. They are…read moreupfront, ethical, and honest. Their attention to the smallest details was amazing. Great customer service and top notch quality. We love our pool and loved working with them. Highly recommend.

We've worked with three pool contractors over the course of several years and would have saved…read moreourselves a lot of grief if we had found Hacienda sooner. Verbal communication was great, on the order of minutes to respond to texts over the course of the entire project (i.e. several months and not just until the ink on the contract dries). Unlike most contractors, let alone pool contractors, the contract was exceptionally clear and detailed on what was being done, costs, and TBD items. No surprises or misunderstandings. On time, on budget: obviously, they have multiple projects going on simultaneously, but they are well organized and we never had an issue. On a project of any meaningful size, things happen, but Hacienda actively identifies and addresses them. For example, they noted our booster pump could be lowered to be less conspicuous and fixed it. Side note: they did a really nice job with the pool equipment. PVC was painted to match the manila folder color of the rest of the equipment and it was all well laid out. We've recommended Hacienda several of our neighbors, at least one of whom is now building a pool with them.

Aquos just finished our pool and we had a great experience with them…read more From the very beginning when the owner came out to check out our yard, we got an immediate sense of relief. Its a family business thats been around for a long time. And it turns out that many different family members were part of out pool building process. The workers were all super fast, professional, and highly skilled. They always cleaned up at the end of the day, and they took care of our property. I highly recommend these guys.

This family company has been serving the valley for many years. They are honest and reputable and I…read morehighly recommend this business. Communication and customer service is a top priority for them

Absolutely incredible experience from start to finish! We we're looking to completely transform our…read morebackyard, and they exceeded every expectation.

This company has been the best to work with! Fair pricing, service was great, and they hit their…read morecompletion timeline perfectly. As a General Contractor and home owner I will use them as a sub contractor on all my next projects and also my own home. Thank you Jeremy for being easy to work with and I can't wait to do future business with you !

Coach Josh has been such an amazing teacher for my little beginner swimmer David! He works at his…read morepace and makes sure to keep it fun so my toddler doesn't lose interest or throw a fit. He absolutely loves swimming and I love seeing him progress to be an independent swimmer one day. Today he said "I like coach!" All staff are also absolutely wonderful and work with us when we need help with makeups.

No amount of words can show enough gratitude to ASA and specially my coach Ryan for helping me…read moreovercome my fear for water. Coaching a fully grown man who is terrified of drowning is not easy - physically or mentally, but ASA has somehow made it possible and I now enjoy being in the pool. They have a well thought curriculum tailored for individual needs. They are so very thoughtful on how they build comfort and are always encouraging to hit milestones which I could never otherwise imagine. Given where I was, I will be thankful to ASA and my coach my entire life to have made a meaningful attempt to learn a life skill.

I can't say enough good things about Preferred Pool & Spa Repair. Evan and Anthony serviced my pool…read moreback in September 2025 and did an excellent job from start to finish. Everything was done professionally, efficiently, and with great attention to detail. A few months later, we noticed we had lost power to our pool/spa heating system. I called Evan, and he immediately had Anthony come back out to take a look. What really stood out to me was how honest and kind they were -- they made it very clear that if the issue was caused by anything they had done, they would fix it at no additional charge. That level of integrity is rare and so appreciated. They are extremely professional, knowledgeable, and quick to respond. Overall, just genuinely great people who are very good at what they do. I highly, highly recommend Preferred Pool & Spa Repair to anyone looking for pool or maintenance work. You won't be disappointed - Erin Salinas

My Pool pump was not running and called Preferred Pool Service to schedule service. I…read more spoke with Evan And Appointment was scheduled for a Tuesday morning between 9am to 1pm. On Tuesday morning anround 9 :15 am, Anthony (Pool Technician) texted me on saying he would arrive in a few minutes. I always appreciate the communications and prompt arrival. Anthony quickly troubleshot the issue with his diagnosis of a faulty pool pump and a faulty circuit breaker. Anthony explained that the new electrical code required a GFCI breaker needed to be replaced. Within the next two days, Anthony replaced the faulty circuit breaker and installed a new multispeed high efficiency pool pump within a few hour. The new pool pump is so quiet and easy to program. Anthony programmed the filter cycles for me and explained all of the function. Thank you Evan and Anthony for your quick and rapid response as you are my "Go to Pool Repair Service".

You're fired. Hours open but no one there. Don't answer phone. No return phone calls. Pool water…read moreanalysis not reliable. Done. Moved on.

Owner finally responds after a year saying my review is fraudulent due to owner neglect. What he…read moredidn't say was that I was charged a few times when no "technician" showed up. Several times one did but spoke no english. After a few weeks of having to leave a message finally one showed up only to tell me my levels were low. He didn't say I had a leak but my levels were low. A few weeks, pay cycles, and increased water bills later a leak was "Supposed" See Pool Time cannot diagnose a leak. They can only refer you to a service that is backed up for months. So what happened to me was a wasted summer with no pool and an increased water bill plus being charged for a cleaning service that couldn't do the job. I could see if just one of them said "Look Sir. There's nothing we can do." That never happened. They just showed up when they felt like it and charged me.

I've been a pool owner for over 20 years and during that time I've employed several different pool…read moremaintenance companies. Pristine Pools have had my business for over a year now and I can tell you that my experience with their services has been far superior than anything I've experienced in the past. They always do and excellent job with their weekly service, calling attention to any maintenance issues that might arise, and always keep everything running perfectly and keeping my pool sparkling clean. In the past I just accepted mediocrity and just figured checking the chemistry and adjusting the water accordingly, was all I should expect. Not with Pristine. Diego always makes sure I'm taken care of and makes it right if something is missed. I was recently considering buying a new pool sweep because mine wasn't doing a very good job. They replaced the wheels, tail and capture netting. I felt the price was very fair, he took care of it on my next scheduled service day and my sweep is operating better than ever. Nice job Pristine! You've made me realize there's no need to compromise with your pool service.

Customer in Pleasanton for a fair bit of time (who's counting these days??).. got in the pool for…read morefirst time this summer today.. we keep it up year round.. Flawless. Perfect. I can't imagine doing a test and it's not ideal. These guys do their job fantastic. And when they've had to explain something to my dense ass, they've done great there too.. Cheers!!!

Excellent service. Immediately identified the problem and told me what part I should buy.read more

So here we are. Jacuzzi all of a sudden stops working. Our regular Pool guy looks at and says it's…read morebeyond him. We gotta call somebody. When I asked him for a recommendation without hesitation, he said call spas and Moore. I called Doug that night. He called me back. I told him what the problem was. He explained what they can do and how they do it and he sent one of their guys out the following morning, Pablo. Pablo came on time explained what was wrong. How it needed to be fixed and fixed it. They are efficient. They explain what is needed and they fix it. I would call these guys in a heartbeat. Thank you, Doug and Pablo.

Prime Pools was able to come out, diagnose 4 problems, and repair everything in a very short time…read more(one if their competitors couldn't even inspect our equipment as quickly). Also, we had a pool service for several years and problems that persisted during those years are gone now thanks to Prime Pools. They replaced the salt cell, a valve, the pump, and a faulty GFCI outlet. Each item was bid separately, so we could fix any or all problems. I highly recommend Prime Pools for their professionalism and efficiency. I trust their work.

Jeff is very nice and I trust him to care for my property in Freemont even though I don't live in…read morethe area . He always text me when he arrives and when he leaves . I was having a problem with my renters and Jeff kept an eye out. It's nice to see a younger person working hard.