Always short handed. Give you the wrong information on your pool water. The store is always very…read moreclean. One person will say you need to put this in your pool and next day it was wrong. Better education Nice staff

I have gotten my booster pump replaced via Leslie' mart services and the guys have done a great…read morejob. This review is specifically for the technicians "Jeff and Todd". Thank you for your attention to details, constant communication during the process, and going above and beyond to address every little issue and gap that was found while replacing the pump. Would certainly hire those guys again..very professional and completed the entire task in about an hour. Thank you. Great job!

Another 5 star rating for Rick, Patrick, Jason and their crew. They totally deserve it. They are…read moreupfront, ethical, and honest. Their attention to the smallest details was amazing. Great customer service and top notch quality. We love our pool and loved working with them. Highly recommend.

We've worked with three pool contractors over the course of several years and would have saved…read moreourselves a lot of grief if we had found Hacienda sooner. Verbal communication was great, on the order of minutes to respond to texts over the course of the entire project (i.e. several months and not just until the ink on the contract dries). Unlike most contractors, let alone pool contractors, the contract was exceptionally clear and detailed on what was being done, costs, and TBD items. No surprises or misunderstandings. On time, on budget: obviously, they have multiple projects going on simultaneously, but they are well organized and we never had an issue. On a project of any meaningful size, things happen, but Hacienda actively identifies and addresses them. For example, they noted our booster pump could be lowered to be less conspicuous and fixed it. Side note: they did a really nice job with the pool equipment. PVC was painted to match the manila folder color of the rest of the equipment and it was all well laid out. We've recommended Hacienda several of our neighbors, at least one of whom is now building a pool with them.

Aquos Pools built us the in-ground pool/spa combo of our dreams - we couldn't have made a better…read moredecision! Our family is super thrilled to enjoy a beautiful, long hot summer in this gorgeous oasis with us. The service is so friendly and communicative and everyone is super willing to help! The team helped us explore affordable options within our budget to accommodate all the very nice features included within our pool package. The total length of time from when construction began until we were given clearance to enter our sweet new pool and hot tub was ten weeks, which is expected for a combo such as this, I understand. Thank you, Aquos - you brought the resort experience straight to our backyard so we can make countless amazing memories for years to come, we can't thank you enough!!!

Aquos just finished our pool and we had a great experience with them…read more From the very beginning when the owner came out to check out our yard, we got an immediate sense of relief. Its a family business thats been around for a long time. And it turns out that many different family members were part of out pool building process. The workers were all super fast, professional, and highly skilled. They always cleaned up at the end of the day, and they took care of our property. I highly recommend these guys.

Absolutely incredible experience from start to finish! We we're looking to completely transform our…read morebackyard, and they exceeded every expectation.

This company has been the best to work with! Fair pricing, service was great, and they hit their…read morecompletion timeline perfectly. As a General Contractor and home owner I will use them as a sub contractor on all my next projects and also my own home. Thank you Jeremy for being easy to work with and I can't wait to do future business with you !

We have had such a wonderful experience with Coach Coby at American Swim Academy in Livermore. He…read morehas been coaching our son, Luca, in private swim lessons for about a year now, and we couldn't be happier with his progress. When Luca first started, he was very hesitant about going underwater. Coby immediately put him at ease with his calm, patient, and encouraging approach. He found creative ways to make each lesson fun(i.e. singing Luca's favorite songs), and helping Luca build confidence at his own pace. We also want to recognize the entire team at American Swim Academy in Livermore. Every staff member we've interacted with has been exceptionally kind, welcoming, and professional. From the front desk to the instructors, everyone goes above and beyond to create a positive experience for both the kids and their families. If you're considering swim lessons, American Swim Academy in Livermore is an outstanding place to go!

We just did our first trial session with Josh and he was so incredible with our son - very kind and…read morepatient. The facility is nice and clean, lots of options, we plan to enroll our son in the fall session!

I highly recommend Preferred Pool and Spa Repair! They showed up right on time, were extremely…read morefriendly, and did a great job. When a second leak appeared, they came back and fixed it at no charge, even taking time out of their busy schedule to help us. I'm truly impressed with their professionalism, honesty, and excellent customer service. I don't usually write reviews, but I wanted others to know what a great experience I had. Preferred Pool and Spa Repair went above and beyond, and I would absolutely call them again!

Terrible experience. I do not recommend this company…read more Before booking, I explained to Evan that our spa was leaking and the water level was dropping in both the spa and pool. He told me it was likely the check valve, required a $250 deposit, and said they would replace the part during the visit with the deposit applied toward the repair. When they arrived, they had no parts, spent only a few minutes looking at it without testing anything, and said they'd return later that day. They never came back. After I followed up, Evan was rude and said they couldn't repair the leak--based on the same information I had provided before the appointment. I paid the $250 in cash and received no repair, no testing, and no refund despite requesting one. I feel completely scammed out of $250.

Trying to get a pool inspection on a house than I'm currently in escrow for, and this company has…read morebeen absolutely terrible to work with. Willie has decided to no longer communicate with our realtor. We took off 3 hours of work to be accommodating with their arrival time, and they did not have the decency to tell us that they weren't coming, just completely blew us off. This is a $450 service btw.

Owner finally responds after a year saying my review is fraudulent due to owner neglect. What he…read moredidn't say was that I was charged a few times when no "technician" showed up. Several times one did but spoke no english. After a few weeks of having to leave a message finally one showed up only to tell me my levels were low. He didn't say I had a leak but my levels were low. A few weeks, pay cycles, and increased water bills later a leak was "Supposed" See Pool Time cannot diagnose a leak. They can only refer you to a service that is backed up for months. So what happened to me was a wasted summer with no pool and an increased water bill plus being charged for a cleaning service that couldn't do the job. I could see if just one of them said "Look Sir. There's nothing we can do." That never happened. They just showed up when they felt like it and charged me.

Our pool was over 20 years old, had settled at one end of the yard, and had some hard-to-find leaks…read morethat turned out to be much worse than we thought. We talked to a bunch of pool repair companies about resurfacing our pool, but we knew Pristine Pools from years ago when they used to do our weekly pool service, and we really trust Matt, so we picked them. We are thrilled with the results! The deck around the pool and the steps were also falling apart, so we had that demolished and redone at the same time. It was a LOT of work all at once. Matt coordinated everything and his team really went above and beyond. While rewiring the pool and hot tub, he fixed problems with our yard lights. Nice. They even noticed that our backyard gate latch was broken and wasn't closing properly as the workers went in and out and they repaired it so our dog won't escape. Didn't even ask. Just fixed it. Wow. Everything was done with care from start to finish. We highly recommend Pristine Pools.

Just to let yall know, their work trucks stinks up the neighborhood with exhaust real bad, and is…read morealso very obnoxiously loud. If they can't fix something simple like their smelly and loud truck I'm not trusting them with my hard earned money to fix my pool. Very ghetto. Even if there were quality was amazing which I doubt, I'd still personally rather spend my money with somebody that keeps everything in tact including their promotional work vehicles, those are the people that you know care about their craft. Things like maintenance are the bare minimum effort. Pay attention to things like that and you'll realize it says a lot. Clearly pristine pools are the kind of people that just take your money... Hard pass.

So here we are. Jacuzzi all of a sudden stops working. Our regular Pool guy looks at and says it's…read morebeyond him. We gotta call somebody. When I asked him for a recommendation without hesitation, he said call spas and Moore. I called Doug that night. He called me back. I told him what the problem was. He explained what they can do and how they do it and he sent one of their guys out the following morning, Pablo. Pablo came on time explained what was wrong. How it needed to be fixed and fixed it. They are efficient. They explain what is needed and they fix it. I would call these guys in a heartbeat. Thank you, Doug and Pablo.

Spas & Moore is the best in the Bay Area!! Any time anything happens to my hot tub I call no-one…read moreelse. Doug Moore is always responsive and it's really easy to schedule an appointment. I always ask for Pablo; he is so professional, knowledgeable and kind. Not only does he give the best suggestions, he also gives the most sincere advice. Highly recommended!

Prime Pools was able to come out, diagnose 4 problems, and repair everything in a very short time…read more(one if their competitors couldn't even inspect our equipment as quickly). Also, we had a pool service for several years and problems that persisted during those years are gone now thanks to Prime Pools. They replaced the salt cell, a valve, the pump, and a faulty GFCI outlet. Each item was bid separately, so we could fix any or all problems. I highly recommend Prime Pools for their professionalism and efficiency. I trust their work.

Jeff is very nice and I trust him to care for my property in Freemont even though I don't live in…read morethe area . He always text me when he arrives and when he leaves . I was having a problem with my renters and Jeff kept an eye out. It's nice to see a younger person working hard.