They do good work but their pricing is unrealistic and not in line with any others I have used. The will not do an ounce more work than the minimum without billing for it. Beyond base pricing (and chlorine), they bill for most necessary chemicals separately. This happens multiple times a month so expect an extra $35-$70 on your bill. Don't forget required filter cleanings at an exorbitant price. I would look around for a place that won't nickel and dime you. Also, $220 a month for a service (mid level package) that does not even clean leaves from the pool is outrageous. read more

All I have to say is Ryan and his staff are so amazing!! They installed a new Control board for my Pentair system. Over the few months of getting it ready for summer I have called and asked for help! Ryan was so gracious to help and problem solve with me over the phone! I recommend Norcal pool for any of your pool needs!! They value their customer! Jeff read more

Ryan and his team is super reliable and easy to work with. They always show up on time, get the job done efficiently, and even go the extra mile to check on things I hadn't noticed (like tweaking my pool settings to save energy). If you're looking for a pool service that's thorough, professional, and knows their stuff, look no further. Highly recommend these guys--you won't be disappointed! read more

We reached out for an issue with our solar panel and some leaking. Mark provided solid service, feedback, and recommendations for the service requested. Good value and responsiveness. read more

Outstanding Pool Service! We are extremely impressed with NorCal pool maintenance. It has been a fantastic experience! Ryan is amazing, highly knowledgeable, professional and courteous! We would like to thank Ryan and his entire team includingTravis, Elayna and our diligent technician, Luis, who ensures our pool stays sparkling clean! We have never had any issues whatsoever! We highly recommend NorCal Pool Maintenance for their exceptional service! read more

I have been in communication with Mark for well over a month. Needed someone to come check my solar pool sensors. Now today he says he is too busy. Why was I not told that six weeks back in the middle of June. I have had to kept my solar off during the summer!!!!!!!!!! read more

Excellent Customer Service! Excellent Communication! Pool has been in great shape. Pricing is about the same as others we contacted. Highly recommend this Company!!!! read more

My experience with Travis was horrible! He is rude and unprofessional! I reached out to discuss slime buildup that has never been cleaned. I also have a video of the tech not cleaning the pool correctly. I have a family member that worked for a pool company and he confirmed the pool was not being cleaned right. Travis said that I'm asking for too much from them???? WTH!!!! That's the companies job to clean the damn pool!!!! Per contract I'm paying for the "pool party ready" package! Again another company taking advantage of Danville residents! read more

NorCal Pool Service - Slime buildup never cleaned! - Pool Cleaners Near Me

These guys went above and beyond. I really appreciate the constant communication and both the quick delivery of our new pool pump as well as the quick installation. Also the owner is very responsive and goes above and beyond to make sure the customers are happy. read more

Ryan is a total pro knowing Pentair's product line better than any other. He a genuinely nice guy who's only motivation is to be fair and give you reliable service and product. I have had the pleasure of working next to him for years now and can honestly say he will do all he can to make you happy. I own a similar business and will often call Ryan for support. Knowledgeable, And ethical he's a company you can trust. read more

Super thrilled with the service from NorCal pools. They are consistent, timely, and full of good business!

I scheduled a repair estimate. Arrived on time. Showed me how to reset GFI to get pool light to come back on; gave me suggestions on some DIY if I was comfortable trying it; which I was. Said I could call later if I wanted, but otherwise no charge. Definitely going to use them as needed. Seem very honest and upfront. read more

We were searching around to convert our sand filter to a Jandy CL 580 Cartridge filter. I had a pool guy that I had been using on and off for years and wanted him to do the job. Unfortunately he came back with a price that was nearly $1,000 higher than he had quoted a year before. I called a couple of places but did not feel comfortable with the response, or lack of when I asked for a quote. Then I called Nor Cal pools and that all changed. Ryan the owner answered, I told him the issues I've been having what I wanted to do and he was helpful and very quick to get a quote to me. The next day the quote was emailed and I was shocked, it was $850.00 less than the guy I had been using for years. Same filter and the exact same job, in fact Ryan even installed a couple of other accessories he thought that would help me. Three day's later Andrew showed up on time at 9:30 AM and started. It was a rough job due to the size of the sand filter and to haul it away took him and Ryan to deal with. But, I could not be happier with the outcome. Top notch job Andrew even painted the plumbing pipes to match the inlet to the new pump. All I can really say is give Nor Cal pools a call when you need service or repair. I saved myself a lot of money by doing so. Thanks Ryan, Travis and Andrew for a tremendous job. read more

Norcal is located in Pleasanton, they service a large area including San Ramon. After Yelp connection, emailing, sending photos, talking and being rerouted to different people, I was finally told the service route in San Ramon, were full and turned down my business.... That is my experience with Norcal Pool. read more

Here is my story: We are renting a house in Livermore and have been here for 6 years. We have had 4 different pool services since we have been here. Now our pool isn't the easiest. Whom ever had the pool put in and planted these big pine trees near it weren't really thinking straight. The wind in Livermore is crazy and we have constant problems with these pine needles going into the pool and clogging all traps. We are now on our 3rd pool sweeper. I had given our landlord information to contact NorCal Pool Service because I have only heard good things about them, since our old pool service guy wasn't cutting it. We hired them on and from the beginning they have proven there trustworthiness. I have 3 kids and they tested the water and mentioned that the PH level was extremely high and they will do everything they can to bring it down. I had told them to just drain it and to start from square 1. After talking to Ryan about all my concerns with the pool, he then, that same day, called the landlord and explained everything that was going on with the pool. We practically have a brand new pool because of Ryan. New and fresh clean water, new pool sweeper (that will last a lifetime), and a whole new pool system. We are back on track and ready to enjoy this pool again. Oh, and let me just explain about his crew. They ALL have been amazing. Travis is our new pool guy and informs me about everything and is one of the nicest guys to talk to. Gene drained the pool and informed me in detail on how everything is going to happen. There was another guy who was updating the system (didn't get his name) but was here 2 days and working on it and didn't leave the 2nd day till it was all done... They all knew I wanted it done and ready for this weekend for my sons birthday party and made it happen. We are super happy with them and glad we found them! read more

NorCal Pool serviced pool pool and spa for 3 years. Ryan and team were always on top of things. We never had issues with the pool not being cleaned or the team leaving gates open equipment out. Over the 3 years we swapped out antiquated equipment, had our resurfaced and experienced 2 leaks. Through out those experiences NorCal was their for us helping us decide on the right equipment and the right partners to get things done. They know their business, they know how to collaborate and they know how to keep their customers satisfied. We recently sold our house and moved to southern California and I wish we could have them down her taking care of our new pool. I highly recommend them for all your pool needs. read more

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NorCal Pool has been servicing our pool for over a year. We feel they are always there when we have a question and their response time getting back to us is always prompt! Avery is always very courteous and doesn't seem to mind our dog Harley spraying him with water when occasionally leave him in the backyard on our service day! he's even happy to toss the ball for him! Thank you all for the great service! Rhonda read more

After NorCal notified us that they forgot to pull their monthly fees for a full 10 months at the beginning of our service and then asked for thousands of dollars - after I have been unemployed since January. I made payment arrangements with them to pay the amount in FULL as soon as I am working again. They agreed and I confirmed via email and THEN SENT ME TO COLLECTIONS because apparently they don't believe in verbal or written agreements and I'm still unemployed and not collecting any unemployment. I agreed to pay them and they didn't care about the agreement, but sent me to collections in hopes of damaging my credit. I'm ashamed to have ever used them at all or trusted them. The owner (Ryan Steele) refuses to even call and discuss with me, but has their "Manager" Travis do the dirty work - AND he is the one who disregarded the agreement completely. Such a sad, sad thing for a business like this. I would never recommend them. This entire event has taken place over less than 3 months, but regardless, I'm still seeking employment and believed we had an arrangement for repayment. (Aside from this unfortunate incident with them, their pool servicing representative was always courteous and polite; however, he did leave cigarette butts inside my backyard and at my driveway curb, as well as forgetting empty liquid chlorine bottles - which we discussed directly with him and he corrected promptly, apologizing sincerely.) read more

NorCal Pool Service provides excellent pool and customer service. They are responsive, highly communicative and budget friendly.

Great service, very clean pool, always gets out all the leaves and brushes down the pool. They regularly clean my filter and keep all the chemicals up to date. Lastly Ryan really knows pools and equipment. They fix whatever is broken, worn out or just needs replacement. I give them 100 stars.....so much better than previous pool service. read more

Ryan's firm was recommended as the best in the area at pool servicing by my pool installation contractor, Hacienda Pools. So far htey have lived up to their billing. Great service, responsive, and most importantly, the pool is always sparkling clean. What else can you ask for? They are invisible and everything always works and looks great. We are in Alamo. Not sure their service area, but I would definitely hire them again! read more

NorCal Pool Service - Pool Cleaners Near Me

Ryan is very nice and he came to my home twice to help us fixed few pump + filter problems and give us a lot of useful suggestions at free I would highly recommend Ryan(NorCal Pool service) read more

Very satisfied with the service Ryan and his crew provide. Ryan has been very responsive any time I have contacted him with questions or issues. Always provided me service that was and Is above and beyond. Pool is sparkling clear, something I had trouble maintaining on my own. I have no reservations recommending Ryan and his crew too anyone needing pool maintenance and repair service. read more

They have been doing a fantastic job. Even during these difficult times they have not dropped the ball.

Ryan was highly recommended by a neighbor. He came over to evaluate our pool system. I was having issues with pump flow and needed some tips for our small pool. Ryan made himself available quickly and helped us out. He offered me tips on our system and replacement parts and helped me with understanding how everything worked. He didn't charge for the evaluation and didn't try to sell me on products or services. I appreciated that a lot, and if I ever want someone to service my pool, i'll be calling Ryan. read more

Ryan and his crew are fabulous! They do a great job of keeping our pool looking great, and our dog loves to see them and they love greeting her. Ryan knows a ton about all aspects of pool upkeep and has been there when we've run into issues. We've had to replace certain parts of the system (because of age) and Ryan has done a great job of doing all the work. He is responsive and knowledgable and his prices are reasonable. read more

NorCal pool service has been great. My pool has never looked better. I would highly recommend them to anyone. They are very professional.

I've been with a Ryan and NorCal since he started this business! My point is sparkly, clean and awesome thanks to Ryan and his crew! If I have any needs regarding my pool, I can always call Ryan and he will steer me in the right direction. His crew is great I'm very very happy with the service read more

Used Norcal for the last 5 years. They keep my pool in operating order throughout the year. When something breaks, as it inevitably does, Ryan and his team take care of it. I don't know if I am a "high maintenance" customer, but I like everything to be working properly when I want to use it. Norcal responds quickly read more

Love working with NorCal pools! Ryan is extremely friendly, responsive, and knowledgable. We purchased a brand new hot tub a few months back and our dealer was not very helpful with the water balancing and I got off to a rocky start. My local pool supply company was also of little help. They tried to sell me a lot of products and couldn't figure out why my pH kept rising so high. So I called NorCal pools and Ryan came out to fix the problems right away! Our hot tub was clean and sparkling ever since. Then last month when we did our first water change Ryan was there to help again when the water went out of whack. I would highly recommend them for all your pool and spa servicing needs! read more

I recently moved into a home with a pool and had to have it replastered. Once it was replastered I contacted NorCal Pool Service for a Startup service. I was told the Startup for a newly plastered pool would be $700. According to the estimate, this included 2 weeks of chemicals to balance the water and brushing of entire surface 3 days per week M, W, F. Being a new pool owner and unaware of the costs associated with owning a pool I was naive and didn't do my homework. I have since learned that this price is excessive. Other Pool Service companies charge at least half that price. An expensive lesson learned but hoping I can help someone else out in the process. I won't bore you with all the details but the three day a week visits just didn't happen. It was more like three visits total within those two weeks and one of those visits was for an issue I was having with the pump and charged $45 for the visit. After that, I ended up just canceling with them and going with another company. Swim Well Pool Company came out and went over all the pool equipment with my husband and I, showed us how to hook up the pool vacuum and pool cleaner, assisted us with ordering new filters, answered our dozen questions, and didn't charge us a dime. They are now servicing our pool and it's not a guessing game when they'll show or how much they'll charge. Now that's customer service and we are so appreciative and highly recommend Swim Well Pool Company. read more

I recommend Ryan (NorCal Pool service). Ryan provides trustworthy, reliable, and reasonably priced monthly pool service. If you email or phone Ryan with any concerns regarding your pool service, he will reply promptly. He has been a pleasure to work with. read more

NorCal Pool Service is excellent. We've worked with other local companies over the last 4 years and things always seemed to not be quite right with our pool. Ryan came out and fixed our filter issues right away. He's very friendly and attentive to the issues of our pool. He also Responds quickly to email. Only wish we'd found this company sooner. Highly recommend Ryan and NorCal Pool Service. read more

Ryan has been taking care of our pool for 6 months now. The service fee is reasonable and transparent. He is a very friendly guy who deeply cares about his clients. read more

Ryan arrived on time, he was professional, he identified the issues I had right away, and most importantly he took action to resolved with a sense of urgency. I'll use his services again for sure. read more