When my regular company wasn't available for a last minute, same-day visit to troubleshoot a heating issue, Sun Pointe Services was able to take some information and pictures and resolve the matter over the phone - NO CHARGE! Thank you, again!!! read more

I'm sure the employees of this company are great people, but this company is absolutely horrid!!! I highly recommend staying away from them. Our pool was supposed to be finished in April at our Town House residence in Pleasant Hill. IT IS STILL NOT FINISHED... Plus the pool deck is leaking in multiple places and it was done improperly. 100% AVOID AT ALL COSTS!!! They would also go weeks at a time before working on things. They also have not paid their gate subcontractor to date because he informed our HOA they still had not paid him. STAY AWAY!!! Super slow progress and like I said WEEKS at a time without site work being done!! I would personally never use this company again! read more

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We recently started service with Sun Pointe Services at the swim school that I work for in Concord, CA, and couldn't be more pleased so far. The Owners actually came out to inspect our pool equipment themselves, to give us accurate estimates. They were able to get the repair appointment scheduled and the work done within two days of us approving the estimates. They are very friendly and communicative, and took time to help me better understand what each piece of equipment does. We are very pleased to have Sun Pointe Services as our pool maintenance and repair company, and just wish that we had found them sooner! read more

It's really refreshing to look out at my sparkling pool on a daily basis. I don't even have to worry about my pool or spa because I know Sun Pointe has my back. Thank you to your crew. Warmly, Brenda Jenlink read more

For completely worry free pool and spa service we use SUN POINTE - they meet our every need. read more

They were helpful in designing a seasonal cleaning calendar which saved me money. They are reliable, get the job done and come on the same say/time each week. I appreciate the ease of paying the bill online. I believe their rates are reasonable as they are the same as my previous service which they bought. read more

sun pointe is the best pool compan. Excellent service, very professional, and know their job well. They take care of every minor and major detail regularly and make sure that your pool looks beautiful everyday. Respond immediately if you have a concern and all the techs are very trained, professional, and courteous. Highly recommend them ! Tee Livermore/ Sandhurst read more

When I first purchased my home a few years back my pool looked like a swamp. Most pool companies said no to helping me clean it up. sun pointe said yes. Pool visits are consistent and any feedback I've had they've handled professionally. read more

Very honest guys and very detailed work!! They did the wiring for our hot tub and they made sure it was to our liking. Our situation was a little complicated, but they worked with what they had and it looks & works amazing!!! We told them how we wanted things done and they also shared their suggestions. We are SO pleased with their work! Highly recommend! read more

Sun Pointe Services - Our new hot tub! Thank you!!!! - Pool Cleaners Near Me - Livermore, California

These guys are twin brothers who own this company witch kinda confused me at first,but once I got that figured out I've had nothing but a good experience. Tackle anything these guys work like animals. They are willing to do what ever it takes. That actually should be there motto. What ever it takes! I have found both Erick and Phil to be honest hard working people who will make anything right. Standing by what they say they are gonna do, they are beyond knowledgeable and can get even the most difficult jobs done. read more

Awesome company. They bought company from long time friend Kevin who needed to sell the business. They took over our regular pool service with the same person we had for years named Mark. Let me tell you something about Mark. When my father was in the hospital with CHF the only person who came to see him was Mark our pool guy. Says something about him. Called company about heater problem and Eric & Phil came out. Our pump decided to light itself on fire in front of them so that was a plus. Needed to upgrade all existing wiring runs. Yep. Massive friggin ' job. Eric came out and dug a test hole. Gave them the go-ahead and they started. Had a rough price for job but it became abundantly apparent that it was low after day 2. They finished job sooner than expected and didn't pad the price even though they did way more than the binding verbal agreement. And when the owner came to our house to do pool chems & I asked about our unpaid bill I said we didn't receive the bill in the mail he was nice. He told me the total for the whole pool dig out wiring job plus extras was massively less than I thought they would try to sweat me for. About 25%. I then realized that they were about the work and not a quick nickel. Honest people just trying to get by. You can't ask for much more. read more

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We had a very bad experience with this company and finally dropped them in favor of a new company that is blowing us away with how clean our pool is and how much they care about serving our needs(unlike Sun Pointe). 1 - On two different occasions one of their pool cleaning techs left our baby gate open, we specifically installed the baby gate/fence to prevent our own children and any other children in the neighborhood from drowning, and on two occasions the pool tech recklessly left the fence unhooked and wide open. 2 - We have a pool cover, Sun Pointe claims that their technicians cannot remove the pool cover, and that we must do it - fine we're happy to remove it before they come. However on three different occasions in a row, pool techs showed up sooner than our scheduled appointment and because the cover was still on the pool, they simply left and didn't even notify us that they were there. And all three instances we were home and would've been happy to do it if we had known they were there. The real kicker, Sun Pointe still expected to get paid even though they left without cleaning the pool! After 3 to 4 weeks in a row of this, our pool had become overridden with algae disgusting unswimmable and embarrassing. The new company we're using is happy to remove the cover, they simply ask that we replace it which we're happy to do. Ultimately they actually clean our pool which is the entire point of this whole thing! 3 - The new pool company informed us that a chemical designed to offset chlorine's reactivity to ultraviolet radiation was about 10 times higher than supposed to be, for some reason Sun Pointe never notified us of this. Because of the extra high level of this chemical, much more chlorine needs to be added even though we have a saltwater pool we have noticed that Sun Pointe was adding more and more chlorine, apparently to deal with this issue. We are happy that the new company informed us of this, and we will be draining the pool this winter and refilling with new water so we can reset the chemical balance and reduce the amount of chlorine in the pool. Unfortunately I would strongly recommend looking elsewhere to have your pool cleaning needs, Sun Pointe even told us on several occasions that they were simply understaffed and couldn't serve us at the level that we wanted, other pool companies don't seem to have a problem with this. read more

Sun Pointe Services - What our pool looked like under Sun Pointe's care, embarrassing and disgusting - Pool Cleaners Near Me - Livermore, California

We purchased a home 90miles out of town and had a hard time finding services in the area. I randomly met Philip while getting my oil changed. Philip and Erik drove out to do a salt-water conversion and install a variable-speed pump for us. Scheduling was easy, they showed up when they said they would, worked diligently, and offered to help out if we had any questions. Communication is accessible and reliable and we don't feel abandoned after the job. Cannot say enough good things about them! If you're on the fence, go with Sun Pointe, you won't be disappointed- they may ever restore your confidence in humanity! :) read more

After our pool guy for 10 years left the area we tried several other companies who just did not get the job done. So we asked our old pool guy for a recommendation and he introduced us to Eric. They have done a great job with our weekly service. Easy billing process and you get a weekly email with with details on what was serviced. After using them for a few months we asked them about remodeling our pool and they provided us with a quote. Met with several other contractors, but their price was competitive and they gave us good advice on where to spend our money for the most value. Set up a time for us to meet another customer who had them remodel his pool so we could see how a similar project turned out. We had our pool retiled, new pump and cleaning system. Pool has never looked better. They started the job when they said they would and completed it on time. Very happy with the results. Would recommend them to family and friends. If you want an honest pool contractor for remodeling or weekly service you can trust give these guys a call. read more

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Outstanding service for installing a salt system for my pool. They also repaired my solar collector that saved me $700. Great personal connection. read more

I am a newbie to the hot tub and pools, and, as expected, completely messed up the chemical balance in my newly-purchased tub. Then I was referred to Sun Pointe from my friends who use and appreciate their services for their home pool. Phil patiently listened to all my concerns, gave some concrete suggestions, and generally educated me on hot tub chemistry and maintenance. Now, due to his expert advise, my hot tub issues are fixed and we are fully enjoying our outdoor spa experience! read more

The guys from Sun Pointe have been servicing my pool since 2013 and they are all top notch. Professional service, courteous from the techs to the back office all the way to Phil, the owner. I had a strange issue that required a meeting of the minds with the head of the Solar Panel company. Phil made himself available to meet this other guy and together, they spent 45 minutes trying to come up with a diagnosis and a solution. I think most companies would have swept this issue under the rug but not Sun Pointe... They actually found it challenging and interesting because it involved doing some research. Going through the hassles of Covid, they're getting the job done with fewer resources and less time. Solid company overall. read more

When my pool equipment stopped working properly, I contacted three different pool services and Sun Pointe was the only one that responded. Eric made two different visits to make adjustments that corrected the issue. He was knowledgeable, on-time, communicated well and proved to be a wealth of information answering all of my follow up questions. If you need reliable pool services, I highly recommend contacting Sun Pointe. read more

The absolute best! My Real Estate firm has been working with Sun Pointe Services for over a year now. They're always prompt in responding, and are very easy to coordinate/communicate with. I send them to any properties I have with pools. They do maintenance/cleaning and service. I get all billing electronically, and its super easy to pay online. They send progress photos every other service, so you can SEE the difference.Truly one of a kind, and provide awesome service. Really glad to have met these guys! Great work, great prices, and friendly service. Does it get any better? read more

The Yecny brothers provide excellent pool services. They're professional, reliable and trustworthy.

Great pool service at a great price. Always show up on time and on the scheduled service day. Best pool service I've ever had!

The technician, Larry, came out today and replaced a booster pump. Great service from a knowledgeable and nice service tech. Sun Pointe is a really good company with good, smart people. read more

Spoke with Jason on Saturday about getting a quad Pentair filter tank installed, following Tuesday, Larry called and came in the morning. What took Larry about an hour, would have been 5 or 6 hours if I'd tried to install it myself. Personable, knowledgeable and efficient, at a reasonable price. Highly recommend and will use them in the future for any pool needs that arise. Visit their store on Railroad Ave. Livermore, before you do any business with overpriced Leslies. read more

A very professional and experienced company. I am the GM at a 450 unit Condo Complex in Oakland. The service is top-notch, I receive compliments from the residents on how clean and clear the pool always is. They always make recommendations on how we can improve the pool experience. The owners (Eric/Phil) are very responsive to questions/needs, etc. I would highly recommend their services for your commercial pool. read more

Our pool heater had not been functioning very well. Leslie's wanted about $150 just to come and take a look. I called Sun Pointe got an appointment in two days. They did warn me that my heater was old and a was not very good so it could mean replacement. I understood, it is 20 years old. Anyway Eric came out and solved the problem in less than 5 minutes - no charge. Besides he brought out a case of acid I requested (they'll bill me). AWESOME service too bad they got kicked out of the Railroad location. That was convenient. I'll be calling them when I upgrade and need a new pump. read more

Eric and his brothers are truly master of pools. Eric knows A to Z of the business and is available anytime you need him. Great customer service, knowledgeable and trustworthy. Strongly recommend Eric and his team and will use Sun pointe services again again. read more

Great Pool company, local and knowledgeable. Jason was terrific to work with!

We have been using Sun pointe services for about a year now. We have been working with Eric Yecny, he is a great person. Very friendly and honest & their prices are very reasonable they do pool services, installation and pool repair. read more

bad experience stay away. poor customer service and bad work quality. nothing good to say here.

they never answer phone no matter how many times you call. they like to text message and that seems to be how they like to do business with customers! their whole idea of texting and avoid talking business model to help customers pool needs is strange. poor customer service! don't waste time! read more

Phil came out to look at my pool, after I bought my house and noticed the heater wasn't working. I called one company out to give me a quote, and after 2 hours, he diagnosed and quoted me thousands!!! I called Sun Pointe, and Phil found the issue right away, and charged me a fraction of the cost. Only a few days later and my pool was up and running to perfection. I'm so grateful I found them. They were so quick and communicative every step of the way. My kids can now enjoy the pool regardless of this crazy California weather read more