When my regular company wasn't available for a last minute, same-day visit to troubleshoot a…read moreheating issue, Sun Pointe Services was able to take some information and pictures and resolve the matter over the phone - NO CHARGE! Thank you, again!!!

I'm sure the employees of this company are great people, but this company is absolutely horrid!!! I…read morehighly recommend staying away from them. Our pool was supposed to be finished in April at our Town House residence in Pleasant Hill. IT IS STILL NOT FINISHED... Plus the pool deck is leaking in multiple places and it was done improperly. 100% AVOID AT ALL COSTS!!! They would also go weeks at a time before working on things. They also have not paid their gate subcontractor to date because he informed our HOA they still had not paid him. STAY AWAY!!! Super slow progress and like I said WEEKS at a time without site work being done!! I would personally never use this company again!

Very good communication, always ready to help answer questions. Price is affordable. Able to turn…read moremy green pool into a beautiful clean one quickly.

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

I recently needed to replace my Pentair ic40 salt cell for my inground pool. I put out a number of…read morerequests for my project via the Yelp app and ultimately selected Aqua Bay Pools for the replacement and installation. Ryan was timely, communicative and was able to easily give me a fair price estimate via the Yelp app messaging, and luckily he was available to make the service call the very next day. What also made for an excellent customer experience was that Ryan was in and out to complerte the installation all while I was working remotely in my home on work calls. We settled the invoice and payment all via his electronic payment site. An A+++ experience!

Ryan and his wife do a great job maintaining our pool. I went through a few pool companies who had…read moreissues with showing up, keeping the pool clear, and offering advice and fixing pool equipment problems. Ryan is a breath of fresh air in that he knows what he's doing in all aspects of a pool, and can explain it clearly. He's replaced some of our pool equipment, valves, etc as issues have crept up. He is transparent about the pricing breakdown and fair. His communication is great, I can get ahold of them via text or phone, even sometimes on the weekend if it's an emergency. He and his wife are super friendly when I see them, and I would recommend this pool company to anyone.

Thanks to Memo's Pool Service and Repair our pool has never looked better and we have live here…read moresince 2009. They are true professionals with over 30 years of experience. They fit us in to their busy schedule, came right over and got us back on track with the water chemistry, cleanliness, ans everything else, Do your pool a favor and check them out.

My pool had turned green because of several issues with the water. Memo came out and recommended to…read moredrain the existing water, clean all the algae and start fresh. He offered a nice discount due to my being disabled on a fixed income. He and his sons Memo jr and Maciel did a wonderful job. My pool is immaculate. During the service, Memo Jr found two areas that were leaking water. I was having to fill the pool almost every other day. It turns out the automatic water fill had roots in it, indicating a broken pipe. I was able to put a plug in that outlet. Also found a leak in the pool where the tile is, and I was able to repair it myself. The pump has been running for two days now and I havent lost a drop. Memo even said one of my fence posts was broken and would fail at any time, and told me how to do a quick fix. I can recommend Memo and sons 110%.

I can't thank Sharky Express Pool Service enough for the incredible job they did with my pool. When…read moreI first called them, my pool was green and unusable -- full of algae and looking more like a pond than a swimming pool. Sharky Express came out quickly, assessed the situation, and got to work right away. If you're looking for a reliable, honest, and effective pool service -- especially if your pool is in rough shape -- I highly recommend them. They turned a total eyesore into a backyard oasis!

Sharky's is amazing. I had a client client when I was representing the ceiling. Her house for you…read moretoo. Having somebody for years and years, so we have, and I had a lawyer trustee to deal with. The pool was bright green when I got the listing, with a broken pool light. I had a different company lie to me and told me that they realized when they were not. Sharky's his licensed and insured. I called them on an emergency basis and they fixed all that within 3 days. Thank you so much Sharky! Two thumbs way up!

I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

My pool filter pot decided to start leaking badly on Memorial Day weekend. Jermaine got me a…read morereplacement filter pot a couple days later that was a direct replacement. I'd recommend At Your Door Pool Service to anyone needing service and parts. I'll be looking to them to upgrade my pump and heater probably soon. Thanks again. I appreciate you guys.

John - responded quickly. They were not able to pick my project up, but he came armed with a…read morereferral and a response. I think half the battle as a consumer in todays business climate is just getting someone to respond it amazes me, but when you find good business minded, honest, individuals that want to help and provide service, like John and Ever Clear....then they help in anyway they can that is reasonable even if they aren't getting your business. Good job and thank you. Hope business treats you well!

So far still soo great!! Recently I had a few concerns about our pool light that was out, sweep…read morestraps that broke off and the filter suction malfunctioning. Little did I know John was already monitoring and checking them all and asked us if we want him to get a part replacement , he showed us how to deal with the light & he fixed the sensor for the suction . John is the best in his industry!!! No wonder he has so many clients ! Thanks a million John !

Reasonable pricing. Very professional. Very knowledgeable. Will highly recommend. Will be doing…read morebusiness with him to install a heat pump.

Memo offered great service, knowledgeable, offered helpful tips, his and pricing was fair. I would…read morerecommend to use Rizo's pool service when you find yourself in need of pool services. Memo was a pleasure to deal with. Highly recommended.