I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

We have a pool that we have been wrestling with for literally years. We're constantly at the pool…read morestore buying chemicals, testing water and getting advice. With all the effort (and money) we've put into the pool, there have been very few days where it has been totally clear. Usually there's a slight cloudiness or if we leave it a few days, the algae returns. I finally got tired of this back-and-forth and called Chris at Swim Well Pool Company. I should've called him at the beginning of summer. He came out immediately, tested the water, checked out our equipment and spent a very long time explaining what the issue could be. He adjusted our settings and showed us the best way to filter (the pool builder was really bad and never explained any of the settings or equipment to us). I wish I had taken before pictures. When Chris first came over the water was very cloudy. He spent the first day checking everything out, redoing our settings and telling us how long to let the filter run. On the second day there wasn't much of a change. We discussed getting a new pump, because there are much more efficient ones. We discussed a possible need to partially drain the pool-not an ideal solution during a drought. But, he said to let him try one more thing before we go to that expense. He added some combination of pool algicide/clarifier. He said it was his own secret recipe. By the next morning our pool looked like it hadn't looked in years. I took pictures, but they don't really do it justice with the shadowing. Two weeks later, it's still crystal clear. Chris came to our home 3 days in a row. He did a lot of work and charged a very reasonable price. I'd definitely call Chris for any pool issues in the future.

I've worked with Chris for several years now this guy is a no nonsense kinda guy who's soul purpose…read moreis to give you a good job. Very mater of fact he will say and do exactly what he says he's gonna do,And let his work speak for itself. Making sure things are done correctly is his Hallmark. He's definitely a guy you can trust to do a good job. I'm not surprised to see his reviews rated so highly.

Brian and Dan were personable, helpful, fair, and fast. Honestly couldn't have asked for more…read more Thank you!!

Amazing experience working with Brian and Dan. We needed a new booster pump for our pool. Brian…read moreresponded immediately and based on photos was able to give me a quote, schedule a time that week and get the work done all for a very reasonable price. Super happy with the entire process and will only use Quality for any needed repairs going forward.

I thought I could keep my pool clean myself by adding the products myself as a pool supply store…read morerecommended for 6 months. I failed, so I called Dave at Aqua Hero and asked him to help me rescue my pool. Dave showed up as promised, and upon arrival, he explained all the the steps needed to bring the pool back to life. It took Dave just days, and my pool is sparkling and ready to be used again. Thank you!!

Dave has been servicing our pool for a few years now. I found him on Yelp after my last pool guy…read morewent from awesome to awful. Dave is knowledgeable, reliable, and his rates are very reasonable (for this area). If you are looking for someone to take care of your pool, this is your guy!

Mike was very helpful with my pool problem and was able to fix the problem right away, all over via…read moremessaging by yelp! Thank you for helping out something so simple, yet frustrating on my end to say the least! A++++++++++++++++++

Filter cleaning request was completed next day. Been with them for years and always on time.read more

Our pool was over 20 years old, had settled at one end of the yard, and had some hard-to-find leaks…read morethat turned out to be much worse than we thought. We talked to a bunch of pool repair companies about resurfacing our pool, but we knew Pristine Pools from years ago when they used to do our weekly pool service, and we really trust Matt, so we picked them. We are thrilled with the results! The deck around the pool and the steps were also falling apart, so we had that demolished and redone at the same time. It was a LOT of work all at once. Matt coordinated everything and his team really went above and beyond. While rewiring the pool and hot tub, he fixed problems with our yard lights. Nice. They even noticed that our backyard gate latch was broken and wasn't closing properly as the workers went in and out and they repaired it so our dog won't escape. Didn't even ask. Just fixed it. Wow. Everything was done with care from start to finish. We highly recommend Pristine Pools.

I've been a pool owner for over 20 years and during that time I've employed several different pool…read moremaintenance companies. Pristine Pools have had my business for over a year now and I can tell you that my experience with their services has been far superior than anything I've experienced in the past. They always do and excellent job with their weekly service, calling attention to any maintenance issues that might arise, and always keep everything running perfectly and keeping my pool sparkling clean. In the past I just accepted mediocrity and just figured checking the chemistry and adjusting the water accordingly, was all I should expect. Not with Pristine. Diego always makes sure I'm taken care of and makes it right if something is missed. I was recently considering buying a new pool sweep because mine wasn't doing a very good job. They replaced the wheels, tail and capture netting. I felt the price was very fair, he took care of it on my next scheduled service day and my sweep is operating better than ever. Nice job Pristine! You've made me realize there's no need to compromise with your pool service.

A few months ago, I hired Aqua Pool to service my pool on a weekly basis. It was in bad condition…read moreat the time, and Peter did a wonderful and conscientious job of getting it back to looking pristine. He is extremely conscientious, helpful, and willing to do what he can his customers. I highly recommend his service. C. Nelson, Pleasanton.

Peter was responsive, friendly, and did an excellent job with my service. He communicated well and…read moreworked a long time to ensure I was completely satisfied. Highly recommend him and his company.

I'm very happy to have found Ryan from Aqua Pools. He quickly transformed my pool from green to…read moreblue and now provides weekly service. His customer service is excellent, and his prices are very fair. I highly recommend him!

I recently needed to replace my Pentair ic40 salt cell for my inground pool. I put out a number of…read morerequests for my project via the Yelp app and ultimately selected Aqua Bay Pools for the replacement and installation. Ryan was timely, communicative and was able to easily give me a fair price estimate via the Yelp app messaging, and luckily he was available to make the service call the very next day. What also made for an excellent customer experience was that Ryan was in and out to complerte the installation all while I was working remotely in my home on work calls. We settled the invoice and payment all via his electronic payment site. An A+++ experience!