Great experience! They communicated clearly and quickly. Tony came and quickly and professionally…read morediagnosed the issues with my hot tub, noting a significant safety issue with the electrical which he was able to repair. He was able to take care of each of the problems within an hour and was on his way. Very friendly, communicative, professional, and reasonably priced. Highly recommend and will be using again.

They gave price and time that they can do work. And they responded very quickly so it made it very…read moreeasy decision to who to go with.

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

I've used Bob Aquarius Ent. before some time ago through my home warranty company. No job was too…read moresmall. Nowadays their business profile is selective about the repair jobs he takes. Too bad because his word used to be true. Now I have to find another pool person for a small job. Thing is, the business is less than a mile away from me. smh

I have been using Bobbie to maintain my swimming pool and other properties that I manage. He has…read moredone a great job. I don't have any issues with him. He takes care of what needs to be done and contact me if there's any issues. I highly recommend him.

We have been using Sonoma Pools Service for a little over a year and have been very happy with the…read moreservice. They have exceeded expectations on repairs and issues and have an awesome customer service office team and the weekly service has been great, our pool has never looked better (special shout out to Brendan who does the weekly service). Highly recommend them!

I am very happy with Sonoma Pool Service. Angel from Sonoma Pool Service is so reliable and…read moreknowledgeable. He keeps an eye on everything pool and spa related, and, in addtion to that, he is such a nice and very helpful person.

I'm a pretty demanding customer. I ask a lot of questions, I want to understand what's being done…read moreand why, and I don't just write checks without knowing what I'm paying for. I have one of the largest pools in Eastridge Hills (31K gallons)...just moved in a year ago so things were a bit tricky. Emilio handled all of it like a pro. He's the REAL DEAL (I.dont.leave.reviews.!). He came out to assess our pool/spa system, explained clearly why the existing control board wasn't compatible with our equipment, and walked me through the options WITHOUT upselling me. We went with the AquaLink upgrade! System works beautifully. Everything's connected to the app, equipment is programmed, and he demonstrated it all before collecting a single dollar. Honest, knowledgeable, patient with a lot of questions, and genuinely good at his craft. If you've got a pool or spa in the area, don't overthink it -- call Emilio. -- Dave B., Fairfield CA - Eastridge Hills

Emilio and his father came to my property to give me an estimate and talk about my project. Emilio…read morewas friendly but it seemed he and his father had a strained relationship. Dad had been in the business a while and Emilio was getting his feet wet and aspiring to get his contractor license. We thought we would take a chance on them as it was a short wait until Emilio would be licensed. Emilio stopped communicating with us. He achieved his goal of getting his contractors license so I reached out again. Nothing. Fast forward to now time. I figured they could've worked the kinks out by now so I emailed him and sent a Yelp request. My answer...? Crickets. Nothing. I guess he doesn't need my business even though I was willing to take a chance on him when he was aspiring g to be a pool contractor. I hope he figures it out because he seemed like a good kid.

Watch out with the manager here Mr Mohammad, that man will upsell you with anything. Make sure you…read morehave your ChatGPT/Gemini ready . Try to give this spot another change, but nope, I will say Napa Leslie pool manager is more honest.

Originally I bought my first pop from Leslie's pool supply company paid $2200 for it to have it…read moreinstalled along with the warranty. Well this is how the warranty works. My original pool pump lasted almost 18 years before it finally gave out so I bought this new one from Leslie's within 2 1/2 years. It went out they replaced it then the replacement went out then replaced it again then the next replacement went out currently they are not taking responsibility for any of this. They're saying the warranty ran out when they replaced the last pool pump I found out through Hayward who produced this unit that they replaced my broken pool pump with a 2021 pool pump claimed they sitting in the warehouse well it lasted exactly one year. My pool pump no longer works. They refuse to take responsibility for it and the repair guy was extremely rude with me. Completely dismissed me over the phone. Supposed to call me back. Never did I would not buy anything from Leslie's's pool supplies, Fairfield Vacaville anywhere if this is how they do business. Now I have to go buy another pool pump and pay for it myself. Definitely not from Leslie's's pool supplies for sure.

Tony and his crew have come to the rescue many times over the years. The most notable was an…read moreafter-market pool auto-fill feature I had installed by a subcontractor of the company I had resurface my pool. The auto-fill valve was leaking. I contacted the subcontractor who installed it and he responded to fix. Within a week, it was leaking again. I contacted the installer again but he ghosted me. I eventually got Tony out to repair it. I was hopeful but a little skeptical bc Tony wasn't familiar with this system but he researched it, and then fixed it! Then recently, we were having a problem with the spa. Tony's crew had also changed out a spa valve earlier this year. That valve was working fine and I felt the issue we were having was operator error but we couldn't figure it out. Tony sent his guy out and, yes, operator error. We got a freebie and I will not hesitate to contact Tony and his crew for any and all future pool needs!

They have been terrific. They send us pictures after they have been there and are very reliable…read more Highly recommend them, been a customer for 5 years now

Dustin provided us with all the information we needed when making the important decision of…read morepurchasing our new hot tub. Everything has been done as promised, and we could not be happier with the installation process in our backyard. Today we had Benjamin over our home, for what we the tutorial. He took the time to talk to us about all the aspects of our new hot tub, from how to operate it in detail, while also educating us about the benefits of having a saltwater tub. Ben was very professional, and it's easy to see that he really knows what he's talking about. We can't wait to enjoy our new hot tub along with our children and grandchildren, whom we are lucky to have in our Neighbourhood. Thanks Dustin and Benjamin!

We waked into the Hot Tub Store in Fairfield not planning to buy but were so thrilled with the spas…read moreavailable, Dustin's banter and allowing us to joke around while we learned about the features and trying to get a bigger discount. (The price was what we knew we would spend). The after care, installation and then the training after it was all hooked up with Daniel made it stress free and we feel ready to soak without worries. Would do it all again without a hesitation.

Always on time and spa has been perfect ever since we signed up! Priced right, but again and most…read moreimportantly, extremely reliable.

For the last 2 years Mr. Felix has been servicing our pool and has helped with solving many…read moreproblems from finding a better sweeper to solving the mysterious leak to maintaining the filters. He is a very kind and thoughtful gentleman. The pool always looks beautiful after his visit!

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the…read moreexperience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we're a part of the Premier Family now. We have confidence in knowing should any issues arise in the future we can reach out and they'll have someone out to assist us. We want to give a huge shoutout to our designer Nick F. who went above and beyond making sure we were taken care of every step of the way. This was a scary decision for us investment wise and with the reassurance from Nick we knew we'd be making the right decision long term. Another huge shoutout to the construction supervisor, Bryan L. who responded to any of our questions promptly, checked on progress daily and if there were any issues he made sure they were resolved timely. A shoutout to all of the construction crews throughout the entire process, building a pool is no easy task and they got it done even through the 100 degree days. A shoutout to Jason for getting the equipment and electrical programmed and showing us how to work everything. A shoutout to Alexis, the content creator who captured progress for us along the way. And a shoutout to the owner, Taylor who truly got to know us and what our family was looking for and made sure it all came together nicely. We attended the April event and took our whole family, they had food and drinks and activities for the kids while we spent time picking out material. The material selection room has endless options and it was great bring able to bring those options outside to see how they would look in the sun. We also made a few visits to the showroom and took our moms to show them the materials we selected as well as the design Nick made for us. Thank you again for everything, Premier!