We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

We are so happy we went with Premier Pools for our backyard. Jordon was our designer, and right…read morefrom the start of our journey, he was easy to communicate with, friendly, and was really willing to work together to find the perfect design. The entire process was timely and well communicated with us with full transparency across the whole process. We really love how it turned out and would highly recommended them to anyone looking to build or repair a pool.

Best contractor experience ever, and we've had a lot. Trevor and Kevin were responsive to every…read morequestion and concern and always got back to us quickly. Their positive can-do attitude made this such a pleasurable experience after some of the recent nightmares we've been through with contractors. They kept us informed every step of the way, made great suggestions, and turned our ugly old pool and patio into our dream. They removed our 50+ year old kidney-shaped pool and horribly-poured old patio and replaced them with a beautiful new rectangle pool and very large patio space and sidewalk just made for entertaining. Their team worked quickly and were always polite.

I'm very pleased with our new pool and with Diamond Pools company overall. We chose Diamond…read moreinitially because they had the best quote which fit our budget but also included the specifications we wanted and the standard accessories were also better than those of another company. Once work started, each phase was straightforward; work was efficient, streamlined, and appears to be quality. My questions were always answered (I had a lot). Working and communicating with them was easy and they were always welcoming. Even when clarifications were needed, they were always professional and honest and we always reached a mutual decision and final understanding. Very happy we went with Diamond Pools.

Always on time and spa has been perfect ever since we signed up! Priced right, but again and most…read moreimportantly, extremely reliable.

For the last 2 years Mr. Felix has been servicing our pool and has helped with solving many…read moreproblems from finding a better sweeper to solving the mysterious leak to maintaining the filters. He is a very kind and thoughtful gentleman. The pool always looks beautiful after his visit!

DIPS is the best. Jose is a man of his word and knows his stuff. His experience and knowledge goes…read morebeyond getting your pool crystal clear. Highly recommend this company for your pool service needs.

BEWARE! Would not recommend this service to anyone! When there was a problem Jose would not…read morereturn our phone calls, nor answer texts. Just left us hanging...We paid him for draining and cleaning pool, he did a terrible job! Thumbs down..

The business is called "professional pool service " but there is nothing professional about them…read more In fact, this is the worst pool service and customer service you can get. Please steer away. The guy often came in and out within 2 mins. Not sure if he even checked or did anything to my pool. Today, I came out right after he left and checked the basket and it was not emptied with full of bugs and debris. I called and asked them to come back to do what they are supposed to do as part of their service and Ginger - (who is their receptionist I guess) said with full of attitude she needed management approval for that. And that I should not be upset at her and disruptively hung up while I was mid sentence. Fair assessment is that I was upset while calling but not yelling or rude. I simply asked them when they can provide the service they missed and all I received was attitude and rudeness, not even a simple apology for the crappy service . Do yourself a favor and get some more decent service

I discovered the faucet attached to my pool equipment for draining my pool would not close. I…read morecontacted Professional Pool Service to schedule an appointment and they came out the next day. I am very happy with their services and the technician who did the work was very friendly and answered my questions.

Noah provided me with very Quick, detailed responses. He was up front about what the service…read moreincluded. Very helpful!

Why is this incompetent, dishonest person still allowed to do business on yelp ???????…read moreNo stars for u

Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!

5 Star Service! Gary was responsive, professional and charged a fair price for my spa repair. I use…read moremy spa every night! I was only down for less than a week with a bad pump. I would highly recommend Gary for your spa repairs and service!

Gary was amazing. He was straight forward about being booked out a couple of weeks, and even gave…read moreme some pointers to try before hand.... Just incase he could help save me some money. Gary was able to get our spa all cleaned out, and explained how to use it properly. In the time since his services I've had questions, which he has been able to answer, and I plan to use him for our future spa cleanings/services. Thanks Gary, Kyle DeGennaro

Very unreliable and disappointing service. The guy they had coming out to service barely took care…read moreof the pool. It never looked sparkling. You could tell there was no pride in the work. They ended up quitting on the spot when I confronted them how bad the service had been. I immediately took a sample of my pool water to Leslie's to get a report and it scored 0 out of 100. Absolutely no chlorine was present. I ended up taking care of the pool myself and it had never looked this good while this company was servicing it. Horrible service.

I have been using Fredy's for pool service and maintenance since July of 2024. In that time, I…read morehave experienced missed appointments, questionable recommendations, and shoddy service. At least four scheduled visits were missed, and in two cases I was nevertheless billed, necessitating a call to the office to get everything squared away. My pool sweep was slowing down and I was told it needed a new hose. I decided to take a look and turns out it just needed a five dollar connection piece. Finally, as can be seen in the photo, important maintenance items were overlooked. My new pool service company pulled out the filters and found the nastiest muck and growth imaginable. It's disgusting that the water in our pool was being filtered through a bog.

I needed a quote to drain my sisters pool. While I will not be going forward with the draining…read moresince it was more than I expected I appreciate the very prompt response. I asked for a quote through this app and they responded within 15 minutes with all the info - I will def keep you in mind for future pool upkeep!

David was very knowledgeable and got my spa working again where others failed and wouldn't charge…read moreme for the service because he was servicing another customer in the area and just stopped by on his way home. Amazing there are still people like this, definitely the number to call