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    Professional Pool Service

    3.0 (74 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Professional Pool Service

    Pool chemical testing and balancing

    Pool draining

    Pool skimming

    Pool winterization

    Professional Pool Service Photos

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    Recommended Reviews - Professional Pool Service

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    Heather C.

    Great service, reasonable prices and great company to care for your pool. They do it all! We had PPS replace all equipment on our pool and they provided competitive prices and stellar service. Our pool service tech is friendly and notices small things and fixes them when needed. We are very happy with PPS and our pool water has never been cleaner, softer and more beautiful! Give them a call.

    Floating chlorine holder
    Nathan B.

    If I could leave a more negative review I'd do so. In the last few months the service has completely diminished. Last Thursday, the company replaced the chlorine tabs and the container sank, staining my newly resurfaced pool. The comment I received from the owner was "what do you want me to do about it? Did we supply the container?" No, but it worked fine before you touched it and they were nice enough to document that for me. They cancelled my service without offering to fix it or come by and look because he felt threatened by me telling him we'd have to handle this another way.

    This pool company is completely unprofessional. The service tech comes at all different hours of the day with no notice. One day the service tech told me my pool pump was not working properly, the company sent me a purchase order to repair the pump for around $1800, keep in mind I got it replaced for half the cost with another company. Then because my pool turned green do to not having a working pump and I was working hard to get it under control after the replacement I finally did. The company cancelled my service without notice.

    If you want to be ignored, promised a call back, but kept waiting, then this is the business you want to go with. Not to mention you will be charged for services rendered which don't add up, and when you inquire about it, nobody can explain what the charges are. My pool is always green, the stairs are completely black, and there's green stuff on the walls because all the pool guy does is add solution, scoop out the leaves, and talk on his cell phone the 10 minutes he's here. Full service will cost you $180.00 a month, but the pool is always in poor shape. Horrible service all around.

    Right after a "pool cleaning" it's hard to show in photos but there is algae growing my on the bottom and sides

    We have been using this service for 2 yrs and within the last 3- 6 months the service has been atrocious. Last week for the second time the individual servicing the pool has taken apart our filter, took the parts, and left. He spent 9 min doing "pool cleaning". It's outrageous, the second heat wave that we can't use our pool. We have made continuous calls just to be told they would have a different person come out "when they are able". So in the meantime the algae that has already been building up from poor service is getting worse. Be cautious when choosing this company because there will be times you are unable to use your pool as you wait for service, cleaning and parts. Certainly unfortunate in a heat wave. I spoke to some of the previous workers and they mentioned a lot of the new hires are not given adequate training, which I am sure is part of the problem.

    Professional pool has no regard  for safety. This is what was left after they remove the sand filter system. This thing stick out 6-7 " .
    Malee S.

    Nothing but diappointment. The repair is sloppy and has no regard for safety. They cut the old plumbing and left it sticking up above the ground when they change my sand filter to cartridge filter. Last week, I noticed water leaking from the pipe in the pool to solar area. They send me another invoice for $300 plus to fix the leak. They said they did not change the old plumbing. Will they had to pull it a part in order to joined the old plumbing to new. I found an O ring sitting on cement pad above the leak. I paid $120 per month for pool care but I realized that this company is too big to provide quality service. Prior to my replacement of sand filter the equipment has been pouring out water for a long time. I talked to pool service guy and he said " yea, I noticed that and yet he never reported it? I don't understand. The office ladies are very friendly and nice and tried to be helpful . My tip to them is don't say "I will call you back tomorrow" .... that was last tuesday, I have left couple of messages since then ..no reply via phone or email. Since I started this company there has been constant issues. I.e. keep getting generic email of late payment which i paid every month in full via auto pay. I've asked for a return phone call from the repair guy before they change the filter.... no eeturn phone call. I came home to a new filter. Just because I agreed to repair , I still would like to know what all will need to be done. I told Korie that I wanted to be there for the day of repair so I need to know the date so I can arrange for day off. Instead I came home to new pump. Now the leak that they want to charge another $300+. Again, the pool repair person does not want to talk to me. I am not just going to keep writing out checks just because they send me an invoice in the mail. In summary, this pool company is too big for quality service.

    Here is a prime example of just how professional Professional Pools are. The green algae extends completely around the pool.

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    2 months ago

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    Justin R.

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    3 months ago

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    Justin R.

    Thank You Karin, we appreciate your honest review

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    2 years ago

    Professional Pool Sevice repaired our pool heater in a timely effecient manner. They communicated well and did very good work.

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    3 years ago

    Mike Bryan has been fantastic! Always quick, friendly, good with my dog. Highly recommend.

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    5 years ago

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    Review Highlights - Professional Pool Service

    Justin came out to the house, explained my options, and gave me a very reasonable quote for a patch of the problem area.

    Mentioned in 24 reviews

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    Professional Pool Service - poolcleaners - Updated May 2026

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