Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

Let's give the professionals a round of applause for opening up their showroom for a wellness…read moreevent. I tried a swim spa for exercise in 85 degree water. Level 3 provided a strong current and my glass of water didn't budge from its cup holder. I warmed up in the spa next and could've spent hours there. Safety covers are plentiful and double as cabanas. Leo answered all my questions and is familiar with a kidney bean shaped pool. I highly recommend this company and the grandkids are doing a great job.

LAZY! The house I bought had a pool which was the first one I have ever owned so I knew nothing…read more I used Johnson because they had serviced the pool for the previous owners. From the get, their service was mediocre and spotty. Then I learned that despite the pool being salt water--which they were aware of since they actually wrote up the sellers condition report for the pool disclosure part of the buying process, Johnson just ignored that and NEVER serviced the pool as it was meant to be maintained in order for the salt water system to work. Instead they would just show up periodically and dump chlorine into the water--NOT what you do to a salt water pool. Consequently the salt water cells were never cleaned allowing the entire system to fail and refused to correct the situation. They are LAXY USELESS CRIMINALS who will happily accept your monthly payment yet do nothing to earn the money spent. STAY FAR FAR AWAY!

They're Known far and wide throughout the bay area as the Fool Inspector company..they refuse to…read morebrush pools..they dont provide proper hot tub DCRs they're management has been sued and they've lost alot of money due to harassment/workers compensation violations..Do not choose these jokes to service your pool..there are copious amounts of better options out there

We have an eco pool that they have serviced since the day it was built approximately. 5 years ago…read more Unfortunately they suddenly decided they no longer wanted to service these pools as they were too much work and we had a well which they knew from day one. We hired a new pool service company that has been wonderful , that services eco pools and found out how much damage had been done as they were not servicing it correctly, costing us thousand of dollars to correct the damage which they refused to compensate us for.

It's been several months now since I changed pool service companies and I want to emphasize how…read morehappy I am with HPS! My pool has never looked better or been cleaner. Even the tiles along the edge are clean. Our service tech is so professional. Our previous service kept us housebound because he refused to accommodate our dogs. Not even willing to try... adios! Our new tech has no problem at all. He comes in in, is careful closing the gate, and has no problem with them. Thank you!

Healdsburg Pool has installed and serviced our pool equipment for many years. Mark and staff are…read moreknowledgeable, professional, prompt, fair, and pleasant; what more could you want?

As a first-time pool owner, I was overwhelmed when I realized how outdated and messy my pool…read moreequipment was. I reached out to a few companies for help, but ultimately chose Justin from Viking Pools & Spa, and I'm so glad I did! Justin is everything you'd hope for in a pool professional: reliable, knowledgeable, and incredibly thorough. He took the time to assess all the issues, fixed everything that needed attention, and completely reorganized the PVC piping so the system now looks clean, modern, and professionally installed and I can control every aspect from my phone. What really stood out was how clearly he explained the entire system to me. He broke it down in a way I could actually understand, which gave me so much more confidence in maintaining it going forward. He made the entire process smooth and stress-free, and his work truly exceeded my expectations. If you're looking for someone you can trust with your pool, I highly recommend Justin and Viking Pools & Spas!

Justin at Viking Pool Service has been wonderful to work with and has done an incredible job on two…read moredifferent projects for me and my 1980's-era in-ground pool. I would highly recommend him to anyone looking to build, repair, or replace any equipment for your pool. The first project a few years ago was to replace my outdated single-speed pump with a more energy-efficient variable-speed pump. I decided also to replace the old rusted mechanical-dial electrical box with an internet & app-connected Pentair EasyTouch panel, new automatic valves, and all new plumbing. I started with calling a few companies to come look at my setup to get some estimates. One company didn't return my message. Another company made an appointment with me and never showed up for it. Yet another company came out (the owner and his assistant) and they both spent almost an HOUR with me. They were very friendly and very knowledgeable, but they never sent over the estimate and didn't return any follow-up calls for some reason. Maybe they were too busy with other jobs. (If you are reading this review, perhaps you've encountered the same.) Justin at Viking Pool Service returned my calls, showed up on time for our appointment, proposed a much better solution than the other one that I did get and at a better price. He showed up for the job when he said he would and wow! Excellent craftsmanship. The way he re-organized the existing mess of PVC runs and valves and got everything installed was clever and way better than before. Sooo happy with the finished result! Love the convenience of running and programming the pool from my phone way more than I thought I would. This year, my pool heater finally went out and needed a replacement. I didn't bother to call anyone else this time for an estimate except Justin. Again, what an excellent job he did from start to finish. A day or so later we discovered a small leak coming from inside the heater, which turns out to have been some internal part that the manufacturer didn't seal correctly. Justin came back the next morning at no extra charge to take the unit apart and fix/re-seal the component (some kind of internal manifold) that was causing the leak. Thank you, Justin!

Daniel's service is dependable for regular spa service. He is SUPER on the job when there is…read moresomething unexpected. That's when customer service really matters, and he is a pro at it. He has the technical info and the commitment to make him valuable. It's hard to find the right person you can trust and he fills the bill! And a great family man!

Daniel is very good and easy to deal with but his wife is a whole different story. She billed me…read more$858 without giving me a quote for what they were doing. My pool was green for many weeks. They charged me $420 for labor to put chemicals in my pool at the same time they were charging me for my weekly service.I would not recommend them at this stage in their new business. Looks like we are off to small claims.

Very professional, knowledgeable and reliable. They are doing and excellent job maintaining the…read morepool.

I highly recommended ATL AquaticS for the servicing of your pool. Chris is professional and…read morethorough . He does excellent work from cleaning the pool to maintenance of the equipment . Very knowledgeable and friendly service

I've found Nick here on yelp a while ago. I urgently needed a pool guy after horrible experience…read morewith Johnsons Pools. They sort of messed up my pool by delaying on visits so it grew algae and so on. Even though Deep End Pool and Spa (Nick) had no reviews I just decided to call and see what happens. To my suprise this person/company exceeded all expectations. Promp response. Immediatly scheduled a visit to check out pool. Gave straigthforward advise what to do for pool servicing, chemicals, cleaning,etc and started fixing right away. In a few weeks I also asked him to replace all pool equipment and that was completed in a day as well. No more headaches dealing with bigger companies and waiting for them to give me a favor of calling back or scheduling (and expensive prices). I wish every person and service was as good as Nick is. Thank You! Wish you great success and many referrals. The work you do is amazing.

Nick has taken me though very useful assesments regarding expenditures on parts replacement. If he…read morecan find a way to keep the pool and spa in great condition, which he does, without unnecessary new materials or parts, he will. He's dependable and totally reliable. I have never had a moments hesitation when he says something needs extra attention. He's so thoughtful I know to trust him.