I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

I've found Nick here on yelp a while ago. I urgently needed a pool guy after horrible experience…read morewith Johnsons Pools. They sort of messed up my pool by delaying on visits so it grew algae and so on. Even though Deep End Pool and Spa (Nick) had no reviews I just decided to call and see what happens. To my suprise this person/company exceeded all expectations. Promp response. Immediatly scheduled a visit to check out pool. Gave straigthforward advise what to do for pool servicing, chemicals, cleaning,etc and started fixing right away. In a few weeks I also asked him to replace all pool equipment and that was completed in a day as well. No more headaches dealing with bigger companies and waiting for them to give me a favor of calling back or scheduling (and expensive prices). I wish every person and service was as good as Nick is. Thank You! Wish you great success and many referrals. The work you do is amazing.

Nick has taken me though very useful assesments regarding expenditures on parts replacement. If he…read morecan find a way to keep the pool and spa in great condition, which he does, without unnecessary new materials or parts, he will. He's dependable and totally reliable. I have never had a moments hesitation when he says something needs extra attention. He's so thoughtful I know to trust him.

We have been using Sonoma Pools Service for a little over a year and have been very happy with the…read moreservice. They have exceeded expectations on repairs and issues and have an awesome customer service office team and the weekly service has been great, our pool has never looked better (special shout out to Brendan who does the weekly service). Highly recommend them!

I am very happy with Sonoma Pool Service. Angel from Sonoma Pool Service is so reliable and…read moreknowledgeable. He keeps an eye on everything pool and spa related, and, in addtion to that, he is such a nice and very helpful person.

Daniel's service is dependable for regular spa service. He is SUPER on the job when there is…read moresomething unexpected. That's when customer service really matters, and he is a pro at it. He has the technical info and the commitment to make him valuable. It's hard to find the right person you can trust and he fills the bill! And a great family man!

Daniel is very good and easy to deal with but his wife is a whole different story. She billed me…read more$858 without giving me a quote for what they were doing. My pool was green for many weeks. They charged me $420 for labor to put chemicals in my pool at the same time they were charging me for my weekly service.I would not recommend them at this stage in their new business. Looks like we are off to small claims.

Joel's a great guy, he's honest, fair price wise, and does a really good job. He's also extremely…read morereliable and always shows up when he's supposed to. Thank you Joel for doing such an awesome job on our pool!

Joel took over our pool service when the previous person retired. We only have the chemical…read moreservice as we have an auto cover that keeps most debris out of the pool. Joel is extremely consistent and punctual, showing up at the same time and day every week (this makes it easier for us to plan to have the dog inside when he comes). The pool chemistry has always been great under Joel's care and he has been extremely responsive on the few occasions I've asked him to check anything specific or had other questions for him. He's always available via phone, text, or email.

Super helpful. Honest. Very humble. Hardworking. You should see his truck. He means business. His…read morefamily has no less than 200 years combined in this business!!!

Great service, responsive, and very thorough. Michael and…read morehis team are terrific! Whenever we have an issue related to the pool, I know I can call Michael and get a quick response. He provides options, advice, and has even helped us resolve some small problems. The technicians are friendly, competent, and keep the pool looking great. Highly recommend!

Sent by our warranty company AHS, they gave a bit of an inflated estimate on replacing a pool…read morefilter and pump. When I attempted to contact them, no one picked up a call nor returned one. I was fortunate enough to find Nelson Pool service and the rest is history!

Perfect Pass Pools was assigned by First American Home Warranty to inspect my pool heater…read more Unfortunately, the technician appeared inexperienced and seemed to be learning on the job. After the visit, he submitted a report to the warranty company that contained inaccurate information, which resulted in my claim being denied. I have made multiple attempts to contact the company to discuss the issue, but they have not returned my calls or shown any interest in resolving the matter. Based on my experience, I cannot recommend this business. If you are relying on accurate diagnostics and professional service, you may want to consider other options. Ther motto "interesting"

From the very first meeting with Ernie we felt very comfortable having him help us remodel our…read morepool. He is very knowledgeable and has great people who work with him. Ernie worked within our budget to make our dreams turn into reality. We can't wait to use our pool this season. Our only regret is we would wish we would've had his crew do our pool decking too. This was our mistake. Everything else turned out beautiful.

We have a cover and an immaculate pool up-to early this year when we found algae growing on the…read moreside of our pool along the steps. Found out they were simply throwing chlorine into our pool once a week rather than using our chlorine tower. Beyond Pool Care started good a couple years ago, but has gone downhill since late 2020. Started having very high turnover so different people cared for our pool every 2-3 months. Our emails used to be responded to with a day, but starting recently, responses take 4-5 days. And now, they simply didn't attend to our pool last week and nobody replied to email.