I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Very nice company to work with. They were assigned by First American Home Warranty. Great…read morecommunication from Jose. Jonathan diagnosed the heater problem and they advocated with the warranty company for me to get a new heater. Rafael installed the heater and made sure everything was working. Fair and easy to work with.

Sent by our warranty company AHS, they gave a bit of an inflated estimate on replacing a pool…read morefilter and pump. When I attempted to contact them, no one picked up a call nor returned one. I was fortunate enough to find Nelson Pool service and the rest is history!

Daniel's service is dependable for regular spa service. He is SUPER on the job when there is…read moresomething unexpected. That's when customer service really matters, and he is a pro at it. He has the technical info and the commitment to make him valuable. It's hard to find the right person you can trust and he fills the bill! And a great family man!

Daniel is very good and easy to deal with but his wife is a whole different story. She billed me…read more$858 without giving me a quote for what they were doing. My pool was green for many weeks. They charged me $420 for labor to put chemicals in my pool at the same time they were charging me for my weekly service.I would not recommend them at this stage in their new business. Looks like we are off to small claims.

I've found Nick here on yelp a while ago. I urgently needed a pool guy after horrible experience…read morewith Johnsons Pools. They sort of messed up my pool by delaying on visits so it grew algae and so on. Even though Deep End Pool and Spa (Nick) had no reviews I just decided to call and see what happens. To my suprise this person/company exceeded all expectations. Promp response. Immediatly scheduled a visit to check out pool. Gave straigthforward advise what to do for pool servicing, chemicals, cleaning,etc and started fixing right away. In a few weeks I also asked him to replace all pool equipment and that was completed in a day as well. No more headaches dealing with bigger companies and waiting for them to give me a favor of calling back or scheduling (and expensive prices). I wish every person and service was as good as Nick is. Thank You! Wish you great success and many referrals. The work you do is amazing.

Nick has taken me though very useful assesments regarding expenditures on parts replacement. If he…read morecan find a way to keep the pool and spa in great condition, which he does, without unnecessary new materials or parts, he will. He's dependable and totally reliable. I have never had a moments hesitation when he says something needs extra attention. He's so thoughtful I know to trust him.

A month AFTER Dean stopped showing up he sent a text saying he could no longer service my pool…read morewith no explanation. My Ring camera showed he was only there 1x a month for only a few minutes and I was paying him $125. Even my neighbor commented how Dean was in a d out lime a flash. When I got home and opened the pooI, I was left with a mess. I hired Dean to maintain my covered pool while I was away taking care of my elderly mother. After 1.5 years he never cleaned the filters and didn't sweep the pool. Instead of fixing the chlorine tablet dispenser he simply zip tied the tubing and put a mushroom floater in the pool. I could go on. Seemed like a nice guy but this was my experience.

Thanks Dean! Great job brining our pool and spa back to…read morelife! The pool and spa at our new home were in dire need of a deep cleaning and we were in need of an education regarding pool maintenance. Dean provided both and we appreciated his working around our odd schedule.

Super helpful. Honest. Very humble. Hardworking. You should see his truck. He means business. His…read morefamily has no less than 200 years combined in this business!!!

Great service, responsive, and very thorough. Michael and…read morehis team are terrific! Whenever we have an issue related to the pool, I know I can call Michael and get a quick response. He provides options, advice, and has even helped us resolve some small problems. The technicians are friendly, competent, and keep the pool looking great. Highly recommend!

Jeremy with Swim Ready has been such a great help. Not only does he do an incredible job of keeping…read moreour pool looking brand new, he has helped us out with pool cover issues, pool and sweeper pump issues. He has saved us so many times. Jeremy's service is beyond 5 star. We can't tell you how important Swim Ready is to us.

From the owner: SWIMREADY Pool Service provides pool and spa maintenance for clients in Santa Rosa, CA and…read moresurrounding areas in Sonoma County who value reliability, expertise, and clear communication. We focus on ensuring your pool is always ready for enjoyment, offering cleaning, maintenance, and repair services. With a process-driven approach and a commitment to honesty, integrity, and quality, SWIMREADY delivers consistent, professional service. Let us handle the details, so you can relax and enjoy your pool with confidence.