I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!

Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

Angel is attentive to the pool's needs and to our requests and inquiries. The pool always looks…read morecrystal clear upon his departure. Additionally , Angel is a pleasant person to work with!

After stock many months of increased costs, I have canceled this service for my hot tub . They…read moreraised their monthly fee and started adding charges for chemicals so it worked out to about a 25% increase. Overcharged for a drain and clean as well. Seems like a "whatever the market will put up with in Marin" I did appreciate the weekly service guy (there were rough periods along the way) and Mike handled some repairs and did a great job.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

I've gone through four different pool services in the past three years, and Clean Blue Pool Service…read moreis easily the best we've had. Isaiah, the owner, was extremely responsive to my texts, showed up on time, and did a very thorough inspection of our pool and equipment. What really impressed me was how knowledgeable he is. We have a saltwater pool with solar heating, and he clearly understands the technical side of pool systems, chemical balancing, equipment, and common maintenance issues. He took the time to answer a ton of technical questions and actually knew the answers rather than giving me generic responses. He also reprogrammed our system to optimize the filter speeds and improve the efficiency of our solar heating. His pricing is reasonable, and because he's an owner-operator, you know who is actually going to show up and service your pool. That matters to me. With some of our previous companies, the service started out great but became inconsistent over time or depended on which employee came out that week. With Clean Blue, Isaiah is the person doing the work, and it's obvious he takes pride in it. He handles routine pool service and chemical balancing and can also take care of maintenance and equipment issues when they come up. After four pool companies in three years, I'm very glad we found Isaiah. Highly recommend Clean Blue Pool Service.

Isaiah solved problems my pool has had for years. A big part of the reason is that he doesn't just…read moreclean pools. He knows how they work. None of my other pool service providers knew how everything functioned so, of course they couldn't fix the many challenges I faced. Here is how I decided to hire Clean Blue Pools: I had a problem with my waterfall off and on for years. I told Isaiah that if he could fix this long term issue, I would hire him. He fixed it in five minutes. My pool is cleaner and brighter than it has ever been and at a fair price. So pleased to have found him and I highly recommend that you give him a call.

Okay so I owe this company a review because they really came through for fixing my parents pool…read more The owner Luke was so kind to us. When I put in a request for quoted work around the area I got a lot of responses. But what stood out from Clean Wave Pools is that they didn't sugar coat anything or beat around the bush. They were upfront with us on what it would take to get the pool from green to crystal clear. It always helps when a company quotes you something close to what the work may come out to. When I first spoke to their receptionist/scheduler she was so nice and understanding. I explained how this company my parents had been using kept giving them different solutions to fix the green pool. Spent well over $1000 to have the pool look the same. I got fed up. So many companies take advantage of the elderly so I ended up getting quotes from yelp. Luke spoke to me and set up a time and day to check it out and give a quote for free. I loved that he was true to his word and helped my parents out. Every visit they sent myself and my parents an email of the breakdown of work that was done. We ended up using this company because of how professional they were. They knew what they were talking about. Well within 3 weeks the pool went from green to crystal clear. Luke even explained the speed or the pump was incorrect which the company Aqualink installed the unit and told my parents they needed to upgrade it. Screw that, my tech savvy self connected to the unit and got it back up and running and updated the speed to the pump as suggested by Luke. My parents are so happy they can use their pool again. Thank you so much Luke and company for all your hard, dedicated work.

They are currently working on cleaning out our pool! I appreciate their responsiveness to getting…read morethe work done promptly.

Daniel & his father Geno did excellent job getting my pool cleaned with vacuuming out algae &…read moreproviding helpful suggestions to keep the pool clean with more shock -I bought 6 more gallons & pool after running pump over 3 days looks good!

My pool is always clean and sparkling. This is the first time I haven't had algae bloom m like I…read morehave with other pool services! Yay!

I desperately needed a repair on my heating system. Sharky came through for me in the biggest way!…read more They made the repairs at a highly competitive price and have since been my weekly service. By far they're the most knowledgeable and efficient pool service I've ever known and I'm so glad to have them. My pool is crystal clear and pristine at all times. The peace of mind I gain from their expertise and professionalism is invaluable to me. They are truly the best...

I can't thank Sharky Express Pool Service enough for the incredible job they did with my pool. When…read moreI first called them, my pool was green and unusable -- full of algae and looking more like a pond than a swimming pool. Sharky Express came out quickly, assessed the situation, and got to work right away. If you're looking for a reliable, honest, and effective pool service -- especially if your pool is in rough shape -- I highly recommend them. They turned a total eyesore into a backyard oasis!

I went from a cloudy pool, to a crystal clear pool thanks to every clear pool and spa services…read more Super easy to communicate with and professional. I highly recommend.

They are consistent, professional, fairly priced and know what they're doing! Previously, my spa…read morewould get cloudy, but since they've took over, it's been crystal clear. It took a while, but we finally found our regular pool maintenance crew!

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!