Extremely reliable and quality work. Has helped on several occasions when we had support issues…read morewith the equipment. They know their stuff.

Knows their stuff inside and out. Diagnosed my previous pool guy's shortcomings in a matter of…read moreminutes, they charge less, are more communicative about when they're coming and have been accountable and reliable. I have had 3 different pool services before them and I have finally found a company that I am happy with, and want to support. Also I want to say that I have a well, and a large tree dumping leaves and whatnot all year and it is a challenging pool, but these guys have been consistently on it. Bravo. Thank you so much for your hard work! You are appreciated!!

Dave Nelson, of Nelson Pools, was instrumental when dealing with a warranty claim on my pool…read moreequipment. His son, Alex whom by the way did an awesome job installing new pool equipment was beyond timely and explained the operation and care. That was in June and the pool has Never been cleaner! If you have a pool this should be your only call for any equipment maintenance needed.

Highly recommend Dave (owner) and his technician (Alex) as they replaced my leaky pipe and…read moreinstalled a new Pentair filter unit last year on 11/1/24 as they were the 2nd company recommended by my home warranty company. Alex was on time, had a great attitude and was patient with us as he explained what needed to be done to fix our leaky pipe and recommended that we replace the old filter unit as well. Alex the owner also had a great attitude and you could tell he cared about fixing our problem in a timely manner! I believe their prices were reasonable and communication between us was great as well!

We've had a wonderful experience with Wine Country Pools for the past 5 years and I can't recommend…read moreJason highly enough. One of the things I especially appreciate is that Jason, the owner, is the one actually doing the work. You're dealing directly with someone who knows the project, cares about the outcome, and takes real pride in what he does. Jason is honest, trustworthy and hardworking. He communicates well, does excellent work, and his pricing is very fair and competitive. Beyond that, he's just a genuinely nice guy - the kind of person you feel completely comfortable having at your home. It's increasingly rare to find someone who combines great workmanship with integrity, reliability, and such a positive attitude. Jason checks every box. Five stars for Wine Country Pools--we're very happy to have found him.

Jason has been servicing my pool beautifully for many years now. I had previous pool services who…read morewere not attentive and issues were always coming up. I so appreciate Jason's communication and willingness t solve problems before they become big issues.

I had Crystal Clear Pool & Spa install a Pentair heat pump for my pool in Sonoma and they did an…read moreabsolutely top notch job. Fair quote, no surprises. When a part failed during installation they identified it themselves and made sure a replacement part arrived quickly. They've also been very responsive doing annual service. The heat pump works like a charm and these guys are great.

If I could leave less than 1 star I would! Unbelievably bad service and unprofessional. They have…read morespent more than 5 months trying to fix my spa problem. They have ordered wrong parts, routinely ignore emails and texts and then they say it's fixed but they never updated the software! This is the worst experience I have ever had with a contractor in my life! And never a word of apology or recognition of their terrible service! I hope customers will read this and be spared all the headaches I have had with this company!

I've gone through four different pool services in the past three years, and Clean Blue Pool Service…read moreis easily the best we've had. Isaiah, the owner, was extremely responsive to my texts, showed up on time, and did a very thorough inspection of our pool and equipment. What really impressed me was how knowledgeable he is. We have a saltwater pool with solar heating, and he clearly understands the technical side of pool systems, chemical balancing, equipment, and common maintenance issues. He took the time to answer a ton of technical questions and actually knew the answers rather than giving me generic responses. He also reprogrammed our system to optimize the filter speeds and improve the efficiency of our solar heating. His pricing is reasonable, and because he's an owner-operator, you know who is actually going to show up and service your pool. That matters to me. With some of our previous companies, the service started out great but became inconsistent over time or depended on which employee came out that week. With Clean Blue, Isaiah is the person doing the work, and it's obvious he takes pride in it. He handles routine pool service and chemical balancing and can also take care of maintenance and equipment issues when they come up. After four pool companies in three years, I'm very glad we found Isaiah. Highly recommend Clean Blue Pool Service.

Isaiah solved problems my pool has had for years. A big part of the reason is that he doesn't just…read moreclean pools. He knows how they work. None of my other pool service providers knew how everything functioned so, of course they couldn't fix the many challenges I faced. Here is how I decided to hire Clean Blue Pools: I had a problem with my waterfall off and on for years. I told Isaiah that if he could fix this long term issue, I would hire him. He fixed it in five minutes. My pool is cleaner and brighter than it has ever been and at a fair price. So pleased to have found him and I highly recommend that you give him a call.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

I had this company cleaning my pool for about a year and we had no problems that I was aware of…read more They told me around the last part of May they were going to Florida to visit family and they would be gone a couple of weeks. As of now August 8 I have not heard from them. I have left two voicemails asking them to contact me so I can find out why they aren't cleaning my pool. But as of yet I haven't gotten a response. Poorest example of customer service that I have seen!

Found Jesse and Lea online and liked the reviews. They came out to look at our pool and I hired…read morethem. They were supposed to come out the next Thursday to service. I took off of work and drove 15 minutes to put the dogs in at the estimated time. A couple of hours later they sent an email saying they would have to come the next day. Great, no problem. Called 3 times around 3:00pm and texted to see if their plans had changed. Received a text back that they had changed their mind and would not service our pool. Very unprofessional and disturbing. Jesse may know his pools but he does not know a handshake and reliability.

Tried them for a year. Inconsistent service and over priced…read more Consistently missed service appointments and would not credit my account unless I asked for it. Never came the same day of the week, let alone a consistent time of day. Final straw was when I asked them NOT to perform service on a specific date because I would be out of town (I have an indoor spa). They told the tech not to come, but he did anyway. He also left the door to my house open! I was out of town so I couldn't close it (my alarm company informed me the door was left open) and I had to call them twice to get someone to go close the door they left open. Many more horror stories to share...

After two years of pretty good service, suddenly things went very wrong. During those two years,…read morethe only minor issue was that my pool was not brushed every week. Other than that the pool man who came out every week was fine, friendly and helpful. Then he had to stop working for a month or two due to an injury and suddenly our monthly bill more than doubled. Without our approval or knowledge the person who came (while our usual man was away) ordered lots of chemicals including a $45 bottle of Scaletec when we already had an almost full bottle of it on our shelf that we paid for a month earlier. I was later told by a previous Keith Reuters employee that the people who clean the pools are paid commission on every chemical sale. That seems like an odd conflict of interest which could encourage their pool cleaners to put unneeded chemicals on the bill to line their own pockets. The company also performed extra labor without our prior approval even though I told them in the beginning not to do any extra work without checking with us first. This included a bill for $23 in labor call out charge to install a $1 hose washer that involved unscrewing a hose, placing the washer there and screwing the hose back on. It didn't solve a problem, it wasn't an urgent situation, and I could have easily done it myself. So I called the office and spoke to Matt, the owner. I asked him to look into why they suddenly added $130 in chemicals and why they performed two extra services charges without checking with us before the work was done. He said he'd check into it and I never heard from him again even after leaving another message. That previous Keith Reuters employee I talked to also said that Matt cares about the big clients (companies) but not the little clients (home owners). This is second hand information, but it sure fits my experience.

Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!