We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

We are so happy we went with Premier Pools for our backyard. Jordon was our designer, and right…read morefrom the start of our journey, he was easy to communicate with, friendly, and was really willing to work together to find the perfect design. The entire process was timely and well communicated with us with full transparency across the whole process. We really love how it turned out and would highly recommended them to anyone looking to build or repair a pool.

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!

John went over and above simply to help me program my spa. He didn't waste my money on a service…read moreappointment before making sure the spa was programmed right. Thank You!

Always on time and spa has been perfect ever since we signed up! Priced right, but again and most…read moreimportantly, extremely reliable.

For the last 2 years Mr. Felix has been servicing our pool and has helped with solving many…read moreproblems from finding a better sweeper to solving the mysterious leak to maintaining the filters. He is a very kind and thoughtful gentleman. The pool always looks beautiful after his visit!

I'm very pleased with our new pool and with Diamond Pools company overall. We chose Diamond…read moreinitially because they had the best quote which fit our budget but also included the specifications we wanted and the standard accessories were also better than those of another company. Once work started, each phase was straightforward; work was efficient, streamlined, and appears to be quality. My questions were always answered (I had a lot). Working and communicating with them was easy and they were always welcoming. Even when clarifications were needed, they were always professional and honest and we always reached a mutual decision and final understanding. Very happy we went with Diamond Pools.

from start to finish I couldn't have asked for a better experience. The team really works well…read moretogether they get in and get the job done. They came in and were very efficient and before I knew it they were done. i had a full tear out of an old pool and rebuilt they worked with me to make my new pool something I can be proud to show off. Thank you again to Trevor, Dani and Kevin and the whole working crew. A family owned business you can depend on.

DIPS is the best. Jose is a man of his word and knows his stuff. His experience and knowledge goes…read morebeyond getting your pool crystal clear. Highly recommend this company for your pool service needs.

BEWARE! Would not recommend this service to anyone! When there was a problem Jose would not…read morereturn our phone calls, nor answer texts. Just left us hanging...We paid him for draining and cleaning pool, he did a terrible job! Thumbs down..

Not many guys left with specialize in hot tubs but even if there were, Dennis would still be the…read morebest. Have him be your first and only call.

Dennis quickly determined the hot tub issue; ordered parts and came back to fix it. He also…read moremeasured, ordered and installed a new cover. Super happy with his work and he's a very nice man too! Thanks, Dennis!

5 Star Service! Gary was responsive, professional and charged a fair price for my spa repair. I use…read moremy spa every night! I was only down for less than a week with a bad pump. I would highly recommend Gary for your spa repairs and service!

Gary was amazing. He was straight forward about being booked out a couple of weeks, and even gave…read moreme some pointers to try before hand.... Just incase he could help save me some money. Gary was able to get our spa all cleaned out, and explained how to use it properly. In the time since his services I've had questions, which he has been able to answer, and I plan to use him for our future spa cleanings/services. Thanks Gary, Kyle DeGennaro

The business is called "professional pool service " but there is nothing professional about them…read more In fact, this is the worst pool service and customer service you can get. Please steer away. The guy often came in and out within 2 mins. Not sure if he even checked or did anything to my pool. Today, I came out right after he left and checked the basket and it was not emptied with full of bugs and debris. I called and asked them to come back to do what they are supposed to do as part of their service and Ginger - (who is their receptionist I guess) said with full of attitude she needed management approval for that. And that I should not be upset at her and disruptively hung up while I was mid sentence. Fair assessment is that I was upset while calling but not yelling or rude. I simply asked them when they can provide the service they missed and all I received was attitude and rudeness, not even a simple apology for the crappy service . Do yourself a favor and get some more decent service

I discovered the faucet attached to my pool equipment for draining my pool would not close. I…read morecontacted Professional Pool Service to schedule an appointment and they came out the next day. I am very happy with their services and the technician who did the work was very friendly and answered my questions.

Elite Pool Services has been servicing my pool for the last 8 years. They provide Implacable…read moreservice for my family and I all year around! They are very knowledgeable about necessary repairs and have done an excellent job with weekly services, all doing it with a great and friendly spirit. I would advise anyone looking for Superior service to choose Elite in Fairfield California

The owner Rapheal is very professional and have had nothing but positive interactions with him and…read morehis company. He easy to reach and he communicates everything that goes on with the pool. He is even awesome with my 4 year old that loves to bug him when he sees him. You will not be disappointed with his services.

I called and spoke with Antwan. Told him I needed to have my whole pool made over. He sent someone…read moreout right away. Sent me a bid (which was fair and reasonable). I sent him a down payment. He dropped off tile samples. His crew drained to pool on wens, jackhammered it clean on friday, tile sunday, shot the gunite yesterday, and now it is being refilled. His crew were friendly, hard working and respectful of the property. The cat who is his field guy is very friendly and easy to deal with. This was a easy and extremely positive experience. Thank you Antwan.

We had AR Quality Pools (Antwan) remove and replace tile on our fiberglass pool…read more Pre-Sales - Very easy to work with Antwan and get an estimate and a quote. Before start - Ok at getting tile samples and getting colors - Good at choosing start dates - Super responsive to get the deposit ** Deposit given Start - After the deposit, communication slowed down significantly. - Start date -- no one showed.. had to ask and was told it was delayed, next day same issue, day 3 it started with pool draining and they didn't bring right hose (used ours) .. but started to feel less professional than I would have hoped. - Eventually started -- draining was incredibly slow but they did come and start the job, some communication issues on tile size vs tile area they were replacing but that was solved (could have been solved prior to job start but it was OK) -- issue was new tile a bit smaller than replaced tile. Actual Job - Good on tile install and grouting - Fiberglass patch job was not great -- small areas that are now painted white that looks like a patch Post Sales - Very poor still cannot get confirmation (30 days later) on grout color (Surprising never left any left overs but if I have to ever fix grout line will not know what brand or color. Same is true for coping color, and fiberglass patch color. - I have been texting Antwan for over 6 weeks now on this and there are a lot of excuses but no results. SUMMARY Need to manage this company more than I was anticipating, and the experience with Antwan pre-sales was very different than in post sales. Lessons I learned was to get Antwan to the job and walk through it before sending money (or whoever is doing the job). Hold some money back until get simple things like colors etc.