Always on time and spa has been perfect ever since we signed up! Priced right, but again and most…read moreimportantly, extremely reliable.

For the last 2 years Mr. Felix has been servicing our pool and has helped with solving many…read moreproblems from finding a better sweeper to solving the mysterious leak to maintaining the filters. He is a very kind and thoughtful gentleman. The pool always looks beautiful after his visit!

Best contractor experience ever, and we've had a lot. Trevor and Kevin were responsive to every…read morequestion and concern and always got back to us quickly. Their positive can-do attitude made this such a pleasurable experience after some of the recent nightmares we've been through with contractors. They kept us informed every step of the way, made great suggestions, and turned our ugly old pool and patio into our dream. They removed our 50+ year old kidney-shaped pool and horribly-poured old patio and replaced them with a beautiful new rectangle pool and very large patio space and sidewalk just made for entertaining. Their team worked quickly and were always polite.

I'm very pleased with our new pool and with Diamond Pools company overall. We chose Diamond…read moreinitially because they had the best quote which fit our budget but also included the specifications we wanted and the standard accessories were also better than those of another company. Once work started, each phase was straightforward; work was efficient, streamlined, and appears to be quality. My questions were always answered (I had a lot). Working and communicating with them was easy and they were always welcoming. Even when clarifications were needed, they were always professional and honest and we always reached a mutual decision and final understanding. Very happy we went with Diamond Pools.

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

Frank is a rude person. Doesn't understand how to clean a pool. His men couldn't even use a vacuum…read more They slapped the water and they call that skimming they dump a gallon of chlorine in without testing. There's no way you could put a gallon of bleach in a small spot every week when two people use it maybe once a month he says his service doesn't include vacuuming a pool that would be extra. He's only been in business for two years doesn't know the concept of a business I would not recommend him to clean a sidewalk no less a pool.

Thank you AR Quality Pools!!!…read more I appreciated their professionalism, promptness and of course the quality of their work. I would recommend this company to family and friends any time!! Great customer service answered all my questions knew what they were talking about.

I called and spoke with Antwan. Told him I needed to have my whole pool made over. He sent someone…read moreout right away. Sent me a bid (which was fair and reasonable). I sent him a down payment. He dropped off tile samples. His crew drained to pool on wens, jackhammered it clean on friday, tile sunday, shot the gunite yesterday, and now it is being refilled. His crew were friendly, hard working and respectful of the property. The cat who is his field guy is very friendly and easy to deal with. This was a easy and extremely positive experience. Thank you Antwan.

5 Star Service! Gary was responsive, professional and charged a fair price for my spa repair. I use…read moremy spa every night! I was only down for less than a week with a bad pump. I would highly recommend Gary for your spa repairs and service!

Gary was amazing. He was straight forward about being booked out a couple of weeks, and even gave…read moreme some pointers to try before hand.... Just incase he could help save me some money. Gary was able to get our spa all cleaned out, and explained how to use it properly. In the time since his services I've had questions, which he has been able to answer, and I plan to use him for our future spa cleanings/services. Thanks Gary, Kyle DeGennaro

Shimmer Pool & Spa Service Napa, CA…read more(707) 256-9971 https://shimmerpoolandspa.net/ This five-star review illustrates why it's worth investing in expertise. Roger Mejia's Shimmer Pool & Spa Service offers science-based water chemistry analysis, expert service, and fair pricing. They have the knowledge and experience to handle pool and spa issues precisely and effectively, providing superb results and the highest level of customer satisfaction. Let me demonstrate this with our experience. Our pool was a swamp. Due to illness, we were unable to maintain chemistry levels, and the pool became duck-pond green, teeming with algae. We were doubtful that the problem could be remedied. We contacted our former pool company, with whom we were customers for 40+ years, and they kept putting us off for over a month, promising to come the next day and never showing up or communicating. We looked for another service and found that Shimmer was highly recommended by real people (not chatbots) on our local neighborhood social media. We called Roger Mejia, and he came the next day to analyze the situation. He used a high-tech computer water analysis device, which gave precise data on our pool's water chemistry. This expensive device is reviewed as the "future of water chemistry management." Roger explained that his scientific approach not only gives guidance to balance a pool's chemistry but saves time and money that might be wasted on unnecessary chemicals, treatments, and labor. He also noted that his staff are Certified Pool Technicians who attend regular training courses on state-of-the art methods and technologies for achieving perfect pool balance. We were extremely impressed by Shimmer's investments in technology and professional staff, as we have not seen such commitment by any other pool service we know. Roger analyzed the data from his mobile water lab and set a remediation plan, which he began to execute the next day. For each session, he analyzed changes in water chemistry and determined the most effective treatment. Roger is committed to excellence, and he persevered through the challenges that our nasty pool presented. He even drove to our home on the weekend to check water progress. The result is sparkling clear water, with a perfect and stable chemical balance, as verified by Roger's mobile water lab measurements. Shimmer did what they said they'd do and acted in a timely and effective manner. We were so impressed that we engaged Shimmer for weekly pool service. Again, we got far more than we expected. The excellent techs, Ricardo and Carlos, brought high-end equipment to test water chemistry, skim, brush and vacuum the pool, and add appropriate chemicals. A few minutes after completion of the service, we received an email detailing exactly what had been done, including a photo of the pool. The email identified the pool technician and included time and date of service, chemical readings, service notes detailing tasks performed, and chemicals used. Impressive. This transparency and comprehensive information illustrates the professionalism and integrity of Roger Mejia's Shimmer Pool & Spa Service. I know of no other business in this field that offers this exceptional level of performance. Throughout the pool rehabilitation process and the weekly maintenance, every Shimmer staff member we worked with was professional, courteous, and obviously experienced and talented. Their training was evident: they knew the chemistry thoroughly, performed their tasks efficiently and effectively, and communicated clearly and positively. Roger Mejia sets the tone for Shimmer. He is precise and thorough, consistently demonstrating his extensive experience, rigorous training, and dedication to excellence. It is rare to find a business so professional and so demonstrative of integrity. There's no substitute for this kind of quality. Richard B. Napa

At the beginning he was ok, but as things went on, things got more and more expensive, charging…read moremore monthly, more charges on things that were included before, less communication, and little accountability- He said he didn't have staff to service us anymore, and I had a new company come out and immediately the new guy said that there was zero conditioner in the water, so chlorine was not keeping, and also there was no float- they just continued pouring more and more chlorine and shock in- we have paid for half as many chemicals in a hotter time of year with zero problems. This guy is nice but needs more experience with pools and business in general.

Charles is amazing hands down. He is professional with excellent customer service. We can't thank…read morehim enough for coming to our rescue with our pool needs. Definitely recommended for all your pool needs.

From the owner: What sets us apart from other providers is "we treat your pool as if it were our own"! What makes…read moreour service different is the quality of work, we are not just checking boxes but actually want to keep your pool clean. As the owner and only employee, my promise to you is I will do whatever it takes to keep your pool sparkling. If additional visits are needed to keep your pool healthy then that is what is done. A pool is a big investment and why trust your investment with low quality service?