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Charles Boys Pool Service

5.0 (1 review)
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Pool draining

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1 year ago

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Clean Blue Pool Service - After filter clean

Clean Blue Pool Service

(7 reviews)

I've gone through four different pool services in the past three years, and Clean Blue Pool Service…read moreis easily the best we've had. Isaiah, the owner, was extremely responsive to my texts, showed up on time, and did a very thorough inspection of our pool and equipment. What really impressed me was how knowledgeable he is. We have a saltwater pool with solar heating, and he clearly understands the technical side of pool systems, chemical balancing, equipment, and common maintenance issues. He took the time to answer a ton of technical questions and actually knew the answers rather than giving me generic responses. He also reprogrammed our system to optimize the filter speeds and improve the efficiency of our solar heating. His pricing is reasonable, and because he's an owner-operator, you know who is actually going to show up and service your pool. That matters to me. With some of our previous companies, the service started out great but became inconsistent over time or depended on which employee came out that week. With Clean Blue, Isaiah is the person doing the work, and it's obvious he takes pride in it. He handles routine pool service and chemical balancing and can also take care of maintenance and equipment issues when they come up. After four pool companies in three years, I'm very glad we found Isaiah. Highly recommend Clean Blue Pool Service.

Isaiah solved problems my pool has had for years. A big part of the reason is that he doesn't just…read moreclean pools. He knows how they work. None of my other pool service providers knew how everything functioned so, of course they couldn't fix the many challenges I faced. Here is how I decided to hire Clean Blue Pools: I had a problem with my waterfall off and on for years. I told Isaiah that if he could fix this long term issue, I would hire him. He fixed it in five minutes. My pool is cleaner and brighter than it has ever been and at a fair price. So pleased to have found him and I highly recommend that you give him a call.

Clean Wave Pools - Our brush is still hanging up.  Never used.  Completely dry.

Clean Wave Pools

(16 reviews)

Okay so I owe this company a review because they really came through for fixing my parents pool…read more The owner Luke was so kind to us. When I put in a request for quoted work around the area I got a lot of responses. But what stood out from Clean Wave Pools is that they didn't sugar coat anything or beat around the bush. They were upfront with us on what it would take to get the pool from green to crystal clear. It always helps when a company quotes you something close to what the work may come out to. When I first spoke to their receptionist/scheduler she was so nice and understanding. I explained how this company my parents had been using kept giving them different solutions to fix the green pool. Spent well over $1000 to have the pool look the same. I got fed up. So many companies take advantage of the elderly so I ended up getting quotes from yelp. Luke spoke to me and set up a time and day to check it out and give a quote for free. I loved that he was true to his word and helped my parents out. Every visit they sent myself and my parents an email of the breakdown of work that was done. We ended up using this company because of how professional they were. They knew what they were talking about. Well within 3 weeks the pool went from green to crystal clear. Luke even explained the speed or the pump was incorrect which the company Aqualink installed the unit and told my parents they needed to upgrade it. Screw that, my tech savvy self connected to the unit and got it back up and running and updated the speed to the pump as suggested by Luke. My parents are so happy they can use their pool again. Thank you so much Luke and company for all your hard, dedicated work.

They are currently working on cleaning out our pool! I appreciate their responsiveness to getting…read morethe work done promptly.

Holy Paradise Pools - Deven

Holy Paradise Pools

(10 reviews)

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Do not hire. They lie about the services performed. The technician came by and spent 1 1/2 minutes…read moreat my house. Caught him on my ring camera. He took a pic of the pool from outside the pool area and sent me an email with the pic, all services he supposedly performed and pool readings all without entering the pool area. I called Frank to let him know his technician lied about the services performed. He responded saying he was aware and the technician didn't service the pool because he thought the dog was in the yard and planned on returning the following day. If that were true why send me an email stating all the services he performed, including adding chemicals, along with false pool readings instead of sending an email saying he would return the next day because he was unable to service the pool. Better yet knock on the door and save a trip. My dog wasn't even in the yard. I cancelled the service since Frank just made excuses for his employee. Frank did apologize and came himself to service my pool the following day instead of his employee. I wasn't going to write a review until I received yet another bill for service 3 months after cancelling. Sent an email telling them to stop since they are not servicing my pool. Didn't work. Another reason for cancellation is my pool walls were turning greener week after week. I had to point this out when it should have been noticed by the technician servicing my pool weekly and taken care of. I also had black algae forming along the walls and steps. I only know of this one time that service was not performed and lied about doing it. The condition of the pool makes me wonder if this was not the first time. I definitely cannot trust the company going forward.

Charles Boys Pool Service - poolcleaners - Updated October 2026

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