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    Leslie's Pool Supplies

    2.5 (28 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

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    Jason F.

    SKIP THIS PLACE AND BUY FROM an online store... This store always has high prices but it's convenient so it used to be worth the extra cost.... Now, adding to that complaint, they're about 50/50 on rude employees. They're often out of stock for whatever it is I'm needing that day. Plus, I was in here yesterday for about 5 minutes before some guy from the back finally awoke and came to help me. He apologized. It was weird being all alone in there, I almost thought I'd have to leave without paying, it was seriously 5 minutes before he woke up. Today, in a pinch, willing to pay extra, I went in to buy some spa wall cleaner at 5:54 pm.... The doors are locked and the lights are off. So messed up, you're supposed to be there until 6:00... Why don't you just change your hours to show that you actually close at 545? Or was it 530 today? You know, some of us work until 5 and can't get to your store until 554pm.... which is why you're supposed to be open until 6. When I was younger store employees used to be able to pull this lie and say their clock showed whatever made up time they wanted it to show (so they could open late and close early)..... But, now, we all have phones with gps atomic clock based times on them.... We all know exactly what time it is now.... Your leaving early really messes things up for your customers, I hope this review finds people well and let's them know that they'd be better served buying online rather than going here, unless they like paying 40 percent extra, dealing with sometimes unhappy people, and that's only if this store decides to be open with awake employees at the time.... Good luck. You don't care, I know, but you've lost me as a customer, so many stores are losing costumers because of this kind of thing, it's sad, I'm sure in my lifetime brick and mortar stores will be a relic from the past. Update, I'm just finishing this review at 610pm and the guy just walked out of the store and into his waiting mom's car..... So he was there, just locked up early.... If store management wants to do anything, you know who this employee is, today is Thursday, 10/7/21, male, dark hair, overweight.

    Purchased this solar blanket for $70 bucks. They actually had them in stock.

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    Excellent customer service, prices are on par for the area. Decent selection for my hot tub

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    6 years ago

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    12 years ago

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    6 years ago

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    5 years ago

    Not enough employees to help the line of people out the door. Also they are not knowledgeable in accessory parts for the pool equipment.

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    13 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - Leslie's Pool Supplies

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    I had been looking at swim spas for about 6 months and finally decided on a hot tub. Close to same…read morepricing. Initially I spoke with Mike & then felt the most fit with Mercedes who I actually bought from. She is so personable and honest. I got a good feeling with her. She was an expert on her spa products. She made me feel comfortable with buying the product & being important (sole owner) With Covid turn around time was a few months out but Mercedes was on top with their inventory and found a GRANDEE model that was a good color fit for my house. Obviously special order with colors could be months out. I bought GRANDEE with all the bells and whistles BUT to be an very easy product t maintain. Delivery was good with exception that my person did not measure correctly and installers had to remove my side fence ($100 more) and paid on spot. MUST MUST ensure your entrance will work for spa & your concrete slab area is large enough to accommodate. This was my own mess BUT installers made it work out. I had 2 frantic calls to Mercedes who immediately was on call (now her work days) to answer my questions. This is how helpful she is!! The home setup once filled with water was pretty simple. Ensure you have the steps for the products to set your water balancing etc I am happy with this model. Definitely roomy. The jets are hard pressure when adjusted so I am happy, The seats are deep enough for adults. And of course the kids think it's a warm pool. I would recommend Mercedes to help anyone who is looking.

    My husband and I went to purchase a hot tub here at The Hot Tub Store in Vacaville .Mercedes was…read moreamazing and so was her daughter they did a great job great. We ordered our hot tub and we were told that it would take a couple months to receive it. We get a phone call within three weeks stating we will receive our hot tub sooner than we thought we literally ordered our hot tub in mid April and received it first week of May super speedy delivery orientation class went great . Definitely something you want to receive when you're spending money on a spa that's pretty much is the same cost of a vehicle. Wonderful customer service I would definitely refer friends and family here to purchase their next hot tub. The delivery service team they go through in Santa Rosa came on time actually called me and asked if they would like for me to have them come a little earlier which is wonderful because I have a busy schedule at the hospital. His name was Julio who delivered my hot tub I believe it was Santanas spa delivery in Santa Rosa that delivered it and they had wonderful service very fast and efficient. They were able to make it through to my backyard. They had to take my gate off which I was very thankful for because I did not want to have to go rent a crane .

    Salvation Army Kroc Center

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    Several of family and I made good use of the Kroc Center facilities from 2012 through 2015 when we…read moreresided in Solano county. The Kroc center opened in 2012. So we were excited to have another recreation and fitness center available other than YMCA. The center offered a Performing Arts Center, Family pool, gym, climbing wall, competition lap pool, worship center, weight room, group exercise classes and more. I paid for the fitness shuffle classes to include the Zumba classes which was so much fun. My two nephews would be placed in the child watch section while their parents (My cousin) worked out. My daughter also worked at the child watch section. My brother also worked as a personal fitness trainer. We were members of the Kroc prior to my daughter and brother's employment. All the employees were always friendly, nice and helpful. We surely enjoyed our time here. We have a lot of great memories.

    Got a day pass because my godson wanted to go "real" rock climbing because he'd finally mastered…read morethe small rock wall at our local playground! The staff was super sweet & kind! He was interested in climbing barely a quarter up the wall then "falling" because that was so much fun! His interest in the rock wall lasted about 10 min before he wanted to see the basketball court, his first experience ever! & He ended up spending 45+ min in there! We then took a little self tour of the facility & now I want to get a family membership!!!! The day pass was only $11 for him, I was simply a spectator so no money spent there, I'm glad he got wrapped up in the court bc if he only did the rock wall for 10 min that would've felt like paying a dollar n ten cents per minute on the rock wall!! so it was nice to see him explore new things & feel like it was worth the money. The person who answered the phone when I called asking about the rock wall was very informative & gave great information. They were very good about calling a staff member over when we arrived, got the rock wall & the girl was helpful with my godson's first real experience doing this! I noticed a sign that JELLY BELLY sponsors the rock wall????! They should have it updated!!!! My Godson was slightly disappointed there was no bell or buzzer at the top, and the grips were lack luster, you'd think Jelly Belly would've at least had paid for an eye catching array of color or maybe jelly bean looking grips??! I have half a mind to email them requesting an update to the wall!!!! My godson was requesting "the rainbow wall" after 7-8 min! (A wall he had seen in YouTube videos) & I could tell he was slightly disappointed & I felt bad because this was the only rock wall in the area I could afford!!!! Still a great experience imo

    Paradise Valley Spas - Spa is clean!!

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    5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.

    1 Beware all the good reviews. Notice that they are mostly satisfied customers who have bought spas…read moreand had them installed OK. 2-there are a few reviews of their repair business, which is what I needed. I will never contact them again. I have never dealt with a business that charge me before they provided service. They even charged me for labor! Furthermore, they called one or two days before they were expected, and gave no reason for canceling and rescheduling more than a week later. I canceled the job and used a different provider.

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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