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    Leslie's Pool Supplies

    2.3 (29 reviews)
    Closed • 9:00 am - 6:00 pm
    Updated 1 month ago

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    Jason F.

    SKIP THIS PLACE AND BUY FROM an online store... This store always has high prices but it's convenient so it used to be worth the extra cost.... Now, adding to that complaint, they're about 50/50 on rude employees. They're often out of stock for whatever it is I'm needing that day. Plus, I was in here yesterday for about 5 minutes before some guy from the back finally awoke and came to help me. He apologized. It was weird being all alone in there, I almost thought I'd have to leave without paying, it was seriously 5 minutes before he woke up. Today, in a pinch, willing to pay extra, I went in to buy some spa wall cleaner at 5:54 pm.... The doors are locked and the lights are off. So messed up, you're supposed to be there until 6:00... Why don't you just change your hours to show that you actually close at 545? Or was it 530 today? You know, some of us work until 5 and can't get to your store until 554pm.... which is why you're supposed to be open until 6. When I was younger store employees used to be able to pull this lie and say their clock showed whatever made up time they wanted it to show (so they could open late and close early)..... But, now, we all have phones with gps atomic clock based times on them.... We all know exactly what time it is now.... Your leaving early really messes things up for your customers, I hope this review finds people well and let's them know that they'd be better served buying online rather than going here, unless they like paying 40 percent extra, dealing with sometimes unhappy people, and that's only if this store decides to be open with awake employees at the time.... Good luck. You don't care, I know, but you've lost me as a customer, so many stores are losing costumers because of this kind of thing, it's sad, I'm sure in my lifetime brick and mortar stores will be a relic from the past. Update, I'm just finishing this review at 610pm and the guy just walked out of the store and into his waiting mom's car..... So he was there, just locked up early.... If store management wants to do anything, you know who this employee is, today is Thursday, 10/7/21, male, dark hair, overweight.

    Purchased this solar blanket for $70 bucks. They actually had them in stock.

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    2 months ago

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    4 years ago

    Excellent customer service, prices are on par for the area. Decent selection for my hot tub

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    5 years ago

    Not enough employees to help the line of people out the door. Also they are not knowledgeable in accessory parts for the pool equipment.

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    Premier Pools & Spas

    Premier Pools & Spas

    (91 reviews)

    We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

    Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the…read moreexperience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we're a part of the Premier Family now. We have confidence in knowing should any issues arise in the future we can reach out and they'll have someone out to assist us. We want to give a huge shoutout to our designer Nick F. who went above and beyond making sure we were taken care of every step of the way. This was a scary decision for us investment wise and with the reassurance from Nick we knew we'd be making the right decision long term. Another huge shoutout to the construction supervisor, Bryan L. who responded to any of our questions promptly, checked on progress daily and if there were any issues he made sure they were resolved timely. A shoutout to all of the construction crews throughout the entire process, building a pool is no easy task and they got it done even through the 100 degree days. A shoutout to Jason for getting the equipment and electrical programmed and showing us how to work everything. A shoutout to Alexis, the content creator who captured progress for us along the way. And a shoutout to the owner, Taylor who truly got to know us and what our family was looking for and made sure it all came together nicely. We attended the April event and took our whole family, they had food and drinks and activities for the kids while we spent time picking out material. The material selection room has endless options and it was great bring able to bring those options outside to see how they would look in the sun. We also made a few visits to the showroom and took our moms to show them the materials we selected as well as the design Nick made for us. Thank you again for everything, Premier!

    Leslie's Pool Supplies - hottubandpool - Updated September 2026

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